Unauthorized key?

Nikos Battlehammer

Ascalonian Squire

Join Date: Aug 2005

Yesterday after playing for a few hours then switching between characters, I got the message saying that "Your account is not authorized currently to play Guild Wars."

Does anyone know of any reason how an account can suddenly become unauthorized? Has anyone experienced this before?

I have already contacted the Guild Wars support. They just asked for my character names and then said that my problem has been "escalated" to a senior member of the team and said they will contact me. But it's been almost 24 hours since their last email. Based from your experiences, do they really take long to come out with a solution? Do they have support on weekends?

Thanks.

Krank

Krank

Krytan Explorer

Join Date: Jul 2005

W/

This is a very serious problem this means either :

A: Someone stole your cd-key and is using it malicously
B: You downloaded the game from a P2P service, and have been caught

Worst case senario you have to buy a new cdkey

Nikos Battlehammer

Ascalonian Squire

Join Date: Aug 2005

A) Could be, but I definitely hope not.
B) No I didn't download the game from a P2P service.

I'm in the process of completing/buying all the monk skills (completed ranger and warrior already). I definitely do not want to start from scratch again.

Tactical-Dillusions

Tactical-Dillusions

Desert Nomad

Join Date: May 2005

Grimsby, UK

R/

Bare in mind that it is the weekend and some staff do like to spend time away from work too, lol.

Rayea

Rayea

Wilds Pathfinder

Join Date: Jun 2005

west yorkshire, Uk

Sisters of Serenity

N/Mo

did you download anything lately, Niklos?
there might have been a nasty in it that watches and nicks yer key, so update or grab a anti-spyware and anti trojen and worm program to make sure...

nic0008

Frost Gate Guardian

Join Date: Jun 2005

Im a live?

W/Mo

Dont woryy happened to me 3 times and nothing happened to me. it happened like 4weeks ago or somthin cant remeber at all but it happened to me a long time ago like very time i logged in.

Nikos Battlehammer

Ascalonian Squire

Join Date: Aug 2005

rayea: no, didnt download anything. but i'll follow your advice on the antivirus/spyware.

nic008: i really hope that it can be solved soon. been unable to play for the whole weekend. and after been playing for more than 2 months already, well you know, it's already a habit to play!