Strange BUG

this is what recently happened to me......when i entered the game with my Lookman Rux character i found out that i lost ALL my money,items and equiped items ......
this is what i got from NC Interactive Support:

Hello Rok,

Thanks for contacting the Guild Wars customer support team. We always appreciate hearing from our players. The problem you have reported is a known issue and the development team is already working on an appropriate solution. Unfortunatly we can not recompense you for your loss. However, we are going to forward your enquiry to our QA department in order to provide the development team with as much information as possible.

Thank you very much for your patience and understanding, as well as your interest in helping to improve Guild Wars. Please feel free to contact the support team again if you encounter any other problems.

Regards,
GM Falk

NCsoft Europe
Guild Wars Customer Support



and:

Hello Rok,

Thanks for getting in touch regarding your missing item.

Unfortunately we are unable to replace your lost items. However we will transfer this report to our Quality Assurance Department. They will examine the situation that took place in order to learn if we need to correct a problem that may have caused this items loss to take place.

Kind regards,

GM Stefania

NCSoft Europe
Guild Wars Customer Support
http://www.guildwars.com




.......................

did anyone else had the same problem??????

no,stop hacking.

I had one item disappear once but it was a stupid staff nothing big so I just thought its a bug and left it alone never happened again