Access Code Removal

Is it possible to remove the access code from one of my accounts? I created my first account using my release access code, but didn't know I could add on the pre-order item one. So I created a whole new account with the preorder code. The problem is, I can't use either of the codes anymore because they've already been assigned. Any help?

My understanding is that you will need to talk to ANet's account support people to get that fixed.