So they reprinted the collectors edition, SO WHAT

It not about the extras any more its about principles there was a issue with the distribution of the game (again not anets fault). I just want to see whether anet is big enough after admiting the mistake, to take corrective
measures. Im sorry to say that it appears that money is more important to them then fixing an error. sigh

The only corrective measures they can really take is by trying to ensure it doesn't happen again. I know that doesn't help the people who already feel they've missed out, but really, neither you nor I are among the number of poor souls who actually paid for the CE (in some instances, more than once!) but didn't end up getting it.

We got what we paid for.

In order to offer an "upgrade" they would have to produce more of the bonus stuff, develop new packaging for it, get it printed, set up a new production line in the factory, set up online ordering and distribution, set up retail distribution (because people are going to want to get it in a store and not online), pay for shipping and insurance between those areas,etc. This all costs a significant amount of money, and I wouldn't be supprised if they tacked on an extra $10 to make it worth their time, otherwise they will take a significant loss. Afterall, it is common practice to have seperate pieces costs more than a combo package.

Lastly, you keep saying that it is a $10 difference between the two, but on both gamestop and amazon, the standard edition costs $49.99 and the CE costs $69.99, that is a difference of $20.

If you look at the first post you will see there was an edit I did not set that price the person that edited that post placed that value there.


That aside you make a valid point however at a reduced price over the full setup I would be willing to pay as much as $30. again to me its more about the priciple than anything else. If I screw up I do as much as possible to correct the issue, and as strange as it seams, I expect that of the people I deal with, maybe harsh but there you have it

Did he edit these posts too?

I understand that you would try to correct your own mistakes, but how quick are you to take the heat and correct someone elses mistakes? By your own posts, this was not ArenaNet's mistake, but NCSoft's. So why do you keep saying that you want ArenaNet to fix this? For example:

I was going to post exactly the same point. It's like saying your dad effed up mowing the lawn, so you have to go out and fix it or some stupid bull-hockey like that.

And it's a COLLECTOR'S edition. It's hardly a collectable if everyone and their dog can get whatever they want from it! I realize that the distribution was screwed up (again, to reiterate: by NCSoft, NOT ANet, and if anyone should "fix" it, it's NCSoft's responsibility), but there's a new batch out for people who couldn't COLLECT it the first time.

The WORST marketing decision ANet could make in this situation would be to offer the Collector's Edition extras to everyone for the difference between SE and CE. At that point, they'd see CE sales plummet, because next to nobody would see a point in getting the CE when it came out: if the things you get the CE for above and beyond the SE are just going to come out later, why go through the (potential) hassle of getting the CE in the first place.

My CE gets here tomorrow

Your right I should have been more scrupulous in my valuation of the CE But it still does not invalidate my assertion.


And I can see how the lucky few that got the CE would like to retain thier Excusivity, but therwe has been a reprint why not a upgrade as well.


I am certainly not asking for something for nothing, sigh I feel I am beating a dead horse anyway

I can say this without equivication I WILL NOT BUY the CE reprint for reasons I have Enumerated in abundance herein this thread. so whatever else any A-net lurkers may take away form this is YOU LOST A SALE.

There was only a 'reprint' because there were WAY more orders for the CE than there were copies made in the first place. If they had had even 2 copies left after filling all the orders, you wouldn't be seeing a reissue of the CE. It's simple math for ANet, more CE's = more guarenteed money for them. The point of a CE however is it's LIMITED status, there won't be more printed after this batch. As for Nightfall, I bet ANet/NCSoft doubles the print run for the CE's there so they don't have a shortage again. As a secondary, when you buy something from NCSoft online so far as guildwars goes, you get 1 thing, that's a key that unlocks your game. So really, your extra $20-$30 would get you backup dancers for your rit and assassin characters. NCSoft isn't about to change their online store to accomodate shipping you a parcel containing an Art Book, a Game Manual and every other 'collectable' that was in there.

Playing the theme to 007 in the background now, just for you

Seriously though. You do have Factions. You told us you do. that you pre-ordered CE, got the run around and settled for a standard edition box is your biggest mistake for this. They can't use that software again; you've got the key now and its setup to your account. its useless to anyone else.

And this is not an NCsoft problem. or an Anet issue. this is a distribution problem. Saying this is their fault is a little like blaming Orange Farmer's when the Wal-Mart truck breaks down in Georgia.

What you should have done was say "No; I don't want the standard version. I want the CE I pre-ordered you {THIS POST HAS BEEN EDITED BY THE POSTER} so you can take that pice of {BECAUSE MINUS SIGN DOESN'T WANT TO BE KICKED OFF THE FORUM} and shove it where the sun dont shine!" But you ddn't. You chose to walk out of the store with Standard.

Your solution to have CE as an aftermarket add on solves your problem, but it gives Anet others. Its just bad marketting.

Yes. having CE grants a certain Elitism to players. It's the whole 'i have this and you don't' mentality. But your solution is that all of a sudden any1 with 20 bucks and a credit card can get it whenever they want. It loses its value. Then its not so much CE as it is "buy your glowing hands upgrade this week; next week we're having a special on GREENS!" We stop playing Guild Wars and now we're another Knight Online. *shivers*

Your situation is something that Anet does need to be made aware of so they can thump the backsides of retail store chains for Chapter 3 and make SURE that people get what they pre-order. So, while I admire your sand, I just can't agree with you on this solution.

EDIT: I remember the hubub pre-Factions. There was a thread devoted just to people pre-ordering the game and Gaile was in there on a regular basis, asking questions and checking comments about availability. If they took that much effort making sure people could pre-order, I find it difficult to believe they didn't put the hours into making the boxsets.

Some people didn't get it. There may very well have been a shortage, but not the woeful lack of product that people seem to think. Remember; when most people get what they want they remain silent in their contentment. but when they don't, the howl.

BTW I tried to preorder from several sorces and was told each time that there were none to be had I finnaly preordered from a company that said if we got extra you can have it but otherwise we will ship the standard edition.

This is what I ment by giving up. I have NEVER even seen the packaging for the CE, none of the retailers around here had it including Best Buy.


I give up anyway I don't care anymore NCsoft screwed the distribution period.

you should have pre-ordered it, you would have got the special daggers and staff like me.

standard editions are fine by me

I would love that option
why not really, if you have that SE key and add a CE key, it should give you some extra slots and the special CE stuff like Divine Aura(DA) or the backup dancers and the stage lights.
if there was that option, I'll gladly invest $70 for it since I was force to buy the CE when my local gamestop wasn't able to get their hands on a single copy of GWF CE.

As I said not a perfect solution but I will admit it is a fair one ^^^^^^


HA like that will happen!!!!!

Damn guys stop being such flame boys. Who cares if no other game does it. Doomslay has a valid argument and nothing said about him has addressed the fact directly because you can't...A.net/NCsoft, who cares...gored up the release. Maybe, most likely nothing will be done, maybe, most likely he's just bitching but let him bitch. Just because you're all willing to put up with the mistake and either spend the extra 60 or not, doesn't me he has to be either. He's been polite for the most part and concise. I've seen idiots rant about nefing get more respect...

You guys should have ordered the game of the internet-not your local store.

All the famous internet 'shops' recived orders before non internet shops did.

Sure it might have cost a few £/$ more in post and packing, but it would have ensured you recived the game on time.

Thank you so much, I thought I would get a much more possitive response than I have.

Unfortunately Gailes reply has made it clear that A-Net could care less about trying to correct an error that they themselves admitted to. To them making a profit is more important than setting things straight.

And judging by the majority of responses to my post most people on this forum are willing to give them a pass on it. Im just glad the topic has had so many views and that there are a few fair minded souls out there.

the plain and simple reason people are willing to give them a pass is that it wasnt their fault to begin with.

they also gave a nice minipet as an apology as well

even if it was you would get the same result for the main reason the CE is meant to be an exclusive item and not a chinese menu add on later on the part you want.

making parts available would cheapen it to the point that most buyers would not bother getting it.

elitest yes but also a fact of CE on every game.

cheapen it and CE sales go poof

It is the same thing with DVD's. You buy the movie when it comes out then 2 months later they offer a collector's edition with bonus content. Then some time later you have the 10th anniversary edition. Disney is well known to do this with all of their movies.
Even Lucas did it with the original Star Wars movies. He had a box set with the updated versions now I see he has released a new box set of the original versions. The first box set should have had both versions to begin with.

I pre-ordered the CE of factions.. and had to wait till Anet was able to get ebgames pre-order qty filled before I could actually play (and mess out on the Tengu event).

As stated previously, anet under estimated the CE demand and had to print more to meet the per-orders already in place. This 2nd "reprint" that came out was the basic one that did not meet the demand and reason why some venders got it sooner was because to fill there pre-order as an emergency shipment.

CE by it's nature means "limited" other wise it's a "more" feature version.

They only way I would support an "upgrade" path is if you could only upgrade during the same time frame / window you can buy the CE physically. After that window closes.. so would any upgrade. I'm still leaning against this.. but as a CE owner that paid for both CE versions & had to wait for factions that all normal users didn't... this is what I would be comfy with. I did get a free tee shirt (ebgames) and a cool mini pet (anet) due to the mess up

To OP, I highly recommend you pre-order via for Nightfall as soon as it's offered internet and if there is a delay in the pysical product vs the normal product... wait till it actually comes in.

I said before that all they would need to do is look at when people started their copy to see if they should be eleigable for the upgrade. I in no way ment to imply everyone should be elegable for the upgrade just those of us that were simply never given the chace on the first go round.