Cause to BSOD's: Temperature Related.

UberJumper

Pre-Searing Cadet

Join Date: May 2005

10 May 2005 at 20:50 - 1
Okay i am a computer enthusiast, and well ever since guildwars ive had a noticeable stream of BSOD crashes. Which happened frequently, and completely randomly. But i noticed a major common trend in the people who are having this unique crash. All most all people have an Asus board with the nforce 2/nforce 3 chipset.

Did a bit of research on the problem didnt find anything, but i somewhat realized the BSOD's were related to Heating. Yes guildwars may run like butter on some computers but, theyre is a serious and dangerous issue related to some mobos. Once guildwars starts it begins putting the computer temperature higher and higher. Here is an example of whats happening of a log of my overheating.

This log started when i opened up guild wars, and nothing else. Aside from some temperature readers. Notice the constant increase in temperature after starting up guildwars.

Quote:
2005/5/10 16:38:17 47º C 32º C
2005/5/10 16:38:22 47º C 32º C
2005/5/10 16:38:27 47º C 32º C
2005/5/10 16:38:32 47º C 32º C
2005/5/10 16:38:37 47º C 32º C
2005/5/10 16:38:42 47º C 32º C
2005/5/10 16:38:47 47º C 32º C
2005/5/10 16:38:52 47º C 32º C
2005/5/10 16:38:57 47º C 32º C
2005/5/10 16:39:2 47º C 32º C
2005/5/10 16:39:7 47º C 32º C
2005/5/10 16:39:12 48º C 32º C
2005/5/10 16:39:17 48º C 32º C
2005/5/10 16:39:22 48º C 32º C
2005/5/10 16:39:28 48º C 32º C
2005/5/10 16:39:33 48º C 32º C
2005/5/10 16:39:38 49º C 32º C
2005/5/10 16:39:43 49º C 32º C
2005/5/10 16:39:48 49º C 32º C
2005/5/10 16:39:53 49º C 32º C
2005/5/10 16:39:58 49º C 32º C
2005/5/10 16:40:3 49º C 32º C
2005/5/10 16:40:8 49º C 32º C
2005/5/10 16:40:13 49º C 32º C
2005/5/10 16:40:18 49º C 32º C
2005/5/10 16:40:23 49º C 32º C
2005/5/10 16:40:29 49º C 32º C
2005/5/10 16:40:34 49º C 32º C
2005/5/10 16:40:39 50º C 32º C
2005/5/10 16:40:44 50º C 32º C
2005/5/10 16:40:49 50º C 32º C
2005/5/10 16:40:54 50º C 32º C
2005/5/10 16:40:59 50º C 32º C
2005/5/10 16:41:4 50º C 32º C
2005/5/10 16:41:9 50º C 32º C
2005/5/10 16:41:14 50º C 32º C
2005/5/10 16:41:19 51º C 32º C
2005/5/10 16:41:24 51º C 32º C
2005/5/10 16:41:30 51º C 32º C
2005/5/10 16:41:35 51º C 32º C
2005/5/10 16:41:40 51º C 32º C
2005/5/10 16:41:45 51º C 32º C
2005/5/10 16:41:50 51º C 32º C
2005/5/10 16:41:55 51º C 32º C
2005/5/10 16:42:0 51º C 32º C
2005/5/10 16:42:5 51º C 32º C
2005/5/10 16:42:10 51º C 32º C
2005/5/10 16:42:15 51º C 32º C
2005/5/10 16:42:20 51º C 32º C
2005/5/10 16:42:25 52º C 32º C
2005/5/10 16:42:31 52º C 32º C
2005/5/10 16:42:36 52º C 32º C
2005/5/10 16:42:41 52º C 32º C
2005/5/10 16:42:46 52º C 32º C
2005/5/10 16:42:51 52º C 36º C
2005/5/10 16:42:56 52º C 32º C
2005/5/10 16:43:1 52º C 32º C
2005/5/10 16:43:6 52º C 32º C
2005/5/10 16:43:11 52º C 36º C
2005/5/10 16:43:16 52º C 36º C
2005/5/10 16:43:21 52º C 36º C
2005/5/10 16:43:26 52º C 36º C
2005/5/10 16:43:31 52º C 36º C
2005/5/10 16:43:36 53º C 36º C
2005/5/10 16:43:41 53º C 36º C
2005/5/10 16:43:46 53º C 36º C
2005/5/10 16:43:51 53º C 36º C
2005/5/10 16:43:56 53º C 36º C
Notice the steady increase in temperature. Every minute or so the cpu temperature increases by 1 celesus. Some of my other logs show that the computer BSOD's at about 72 C, which is about when most Mobos will try and shut down the computer to ensure no hardware is damaged.

So isnt this fun?

I added a few more fans to my computer, but the temperature still kept rising. Im not exactly sure what the major connection between nForce and Asus boards im guessing probably to some commands that Asus and Nforce chipset boards have relating to Cpu heating etc.

This is my cause and for the love of god i have got some major fans going and it isnt making a huge difference the temperature still continues to rise slowly at a methodical pace. Well NCSoft this is a dangerous issue and could possiably lead to damaged hardware if not looked at. Thank you.

UberJumper

Pre-Searing Cadet

Join Date: May 2005

10 May 2005 at 21:23 - 2
UPDATE: I managed to get someone else who was having a similar issue measure theyre temperatures using Nvidia nTune.

Quote:
Current Time CPU temperature System temperature
2005/5/10 17:15:17 53º C 40º C
2005/5/10 17:15:22 53º C 40º C
2005/5/10 17:15:27 53º C 40º C
2005/5/10 17:15:32 53º C 40º C
2005/5/10 17:15:37 53º C 40º C
2005/5/10 17:15:43 53º C 40º C
2005/5/10 17:15:48 53º C 40º C
2005/5/10 17:15:53 53º C 40º C
2005/5/10 17:15:58 53º C 40º C
2005/5/10 17:16:3 53º C 40º C
2005/5/10 17:16:8 53º C 40º C
2005/5/10 17:16:13 53º C 40º C
2005/5/10 17:16:18 53º C 40º C
2005/5/10 17:16:23 53º C 40º C
2005/5/10 17:16:28 53º C 40º C
2005/5/10 17:16:33 54º C 40º C
2005/5/10 17:16:38 54º C 40º C
2005/5/10 17:16:44 54º C 40º C
2005/5/10 17:16:49 54º C 40º C
2005/5/10 17:16:54 54º C 40º C
2005/5/10 17:16:59 54º C 40º C
2005/5/10 17:17:4 54º C 40º C
2005/5/10 17:17:9 54º C 40º C
2005/5/10 17:17:14 54º C 40º C
2005/5/10 17:17:19 54º C 40º C
2005/5/10 17:17:24 54º C 40º C
2005/5/10 17:17:29 54º C 40º C
2005/5/10 17:17:34 54º C 40º C
2005/5/10 17:17:39 55º C 40º C
2005/5/10 17:17:45 55º C 40º C
2005/5/10 17:17:50 55º C 40º C
2005/5/10 17:17:55 55º C 40º C
2005/5/10 17:18:0 55º C 40º C
2005/5/10 17:18:5 55º C 40º C
2005/5/10 17:18:10 55º C 40º C
2005/5/10 17:18:15 55º C 40º C
2005/5/10 17:18:20 55º C 40º C
2005/5/10 17:18:25 55º C 40º C
2005/5/10 17:18:30 55º C 40º C
2005/5/10 17:18:35 55º C 40º C
2005/5/10 17:18:40 56º C 40º C
2005/5/10 17:18:45 56º C 40º C
2005/5/10 17:18:50 56º C 40º C
2005/5/10 17:18:55 56º C 40º C
2005/5/10 17:19:0 56º C 40º C
2005/5/10 17:19:5 56º C 40º C
2005/5/10 17:19:10 56º C 40º C
2005/5/10 17:19:15 56º C 40º C
2005/5/10 17:19:20 56º C 40º C
2005/5/10 17:19:25 56º C 40º C
2005/5/10 17:19:30 56º C 40º C
2005/5/10 17:19:35 56º C 40º C
2005/5/10 17:19:40 56º C 40º C
2005/5/10 17:19:46 56º C 40º C
2005/5/10 17:19:51 56º C 40º C
2005/5/10 17:19:56 56º C 40º C
2005/5/10 17:20:1 56º C 40º C
2005/5/10 17:20:6 56º C 40º C
2005/5/10 17:20:11 56º C 40º C
2005/5/10 17:20:16 56º C 40º C
2005/5/10 17:20:21 56º C 40º C
2005/5/10 17:20:26 56º C 40º C
2005/5/10 17:20:31 56º C 40º C
2005/5/10 17:20:36 56º C 40º C
2005/5/10 17:20:41 56º C 40º C
2005/5/10 17:20:47 56º C 40º C
2005/5/10 17:20:52 56º C 40º C
2005/5/10 17:20:57 56º C 40º C
2005/5/10 17:21:2 56º C 40º C
2005/5/10 17:21:7 57º C 40º C
2005/5/10 17:21:12 56º C 40º C
2005/5/10 17:21:17 56º C 40º C
2005/5/10 17:21:22 57º C 40º C
2005/5/10 17:21:27 57º C 40º C
2005/5/10 17:21:32 57º C 40º C
2005/5/10 17:21:37 57º C 40º C
2005/5/10 17:21:42 57º C 40º C
2005/5/10 17:21:48 57º C 40º C
There is something seriously wrong with Guild Wars and ive emailed NCSoft what ive found just a few minutes ago so i hope they can get a remedy.

fluff

Ascalonian Squire

Join Date: May 2005

10 May 2005 at 23:19 - 3
I downloaded a temperature monitoring program and I noticed this temperature rise as well. It goes from a normal 54 up to 74 and beyond until it reboots/BSODs. I have an "Asrock Sis 964" motherboard, if that helps. What program are you using to make this log? I will get it and make a log if it is any use!

Caveman

Pre-Searing Cadet

Join Date: May 2005

10 May 2005 at 23:54 - 4
I read somewhere (manual or in this forum) that after you are "inactive" for a while, the game initiates a series of CPU tests (algorithyms). Not sure why though, possibly as a method of determining if your account is still active (online).

Phantium

Phantium

Lion's Arch Merchant

Join Date: Apr 2005

Netherlands

Europe United [EU]

W/Mo

11 May 2005 at 18:31 - 5
Funny how i don't have any problems here... i bet you guys simply use a standard cooler that comes with your CPU.

Temperatures:
Motherboard 26 °C (79 °F)
CPU 47 °C (117 °F)
GPU 48 °C (118 °F)
GPU Ambient 51 °C (124 °F)


Cooling Fans:
CPU 3792 RPM

Voltage Values:
CPU Core 1.79 V
+3.3 V 3.33 V
+5 V 4.89 V
+12 V 12.48 V
-12 V -12.40 V
-5 V -4.70 V

EnDinG

Keyboard + Mouse > Pen

Join Date: Apr 2005

Mo/W

11 May 2005 at 18:50 - 6
Phantium, not a lot of people who buy games have the knowledge that more fans or new custom fans offer far better support to motherboard cooling. So its more then likely and obvious yes, most people who are having the problems with cooling and the BSOD / crash issues won't have extra fans if they suspect the computer they paid a lot for should work without that extra equipment.

I'll be taking a temp measure of my board when I get home as well. I have a rear fan and a side fan that is blowing directly from the chip out the vent though a tube to keep it from overheating.

Lunarbunny

Lunarbunny

Lion's Arch Merchant

Join Date: Apr 2005

Seattle, WA, USA [PST | GMT -8]

Ready and Willing [RAWR]

11 May 2005 at 18:51 - 7
Hmmm...I'm glad I'm using an MSI + AMD64 Winchester core. The core requires .1v less than the previous (2.5v) so that it runs about 10 degrees C cooler than yours, Phantium, on a stock fan. I do say that the stock fans can be somewhat lackluster though. In the end I only hit about 45 degrees C in GW.
About cooling, though...what happens if you take the cover off of your case? If that helps a lot, then you might want to see how many fans you can stick in your case, because it might just not be able to breathe.

Inde

Site Contributor

Join Date: Dec 2004

11 May 2005 at 19:12 - 8
Just to note, when looking at CPU heat, it is a trivial conclusion that the CPU temperature will increase. Going from normal Windows usage to gaming puts a lot more load on the CPU, and thus a lot more heat.

You may be falling into a logic trap - just because A happens [crashes] when B happens [CPU heats up] does not mean B is causing A.

Phantium

Phantium

Lion's Arch Merchant

Join Date: Apr 2005

Netherlands

Europe United [EU]

W/Mo

11 May 2005 at 19:44 - 9
Quote:
Originally Posted by Lunarbunny
Hmmm...I'm glad I'm using an MSI + AMD64 Winchester core. The core requires .1v less than the previous (2.5v) so that it runs about 10 degrees C cooler than yours, Phantium, on a stock fan. I do say that the stock fans can be somewhat lackluster though. In the end I only hit about 45 degrees C in GW.
About cooling, though...what happens if you take the cover off of your case? If that helps a lot, then you might want to see how many fans you can stick in your case, because it might just not be able to breathe.
Well, this is an AMD Athlon XP 2000+.
So the temperature is more then fine, and i'm actually running GW!

Btw, MSI = junk. I dare you get more then about 3 days uptime with it... ROFL

My Specs,
Motherboard: Asus A7N8X-E Deluxe
CPU: AMD Athlon XP 2000+
Memory: 1024 MB
Videocard: HERCULES 3D PROPHET 9800 XT Classic 256MB

EnDinG

Keyboard + Mouse > Pen

Join Date: Apr 2005

Mo/W

11 May 2005 at 19:45 - 10
There actually should be a support page (somewhere out there) that will list critical shut off point. Hmm... Something to look up later.

fluff

Ascalonian Squire

Join Date: May 2005

11 May 2005 at 19:51 - 11
Quote:
Originally Posted by Inde
Just to note, when looking at CPU heat, it is a trivial conclusion that the CPU temperature will increase. Going from normal Windows usage to gaming puts a lot more load on the CPU, and thus a lot more heat.

You may be falling into a logic trap - just because A happens [crashes] when B happens [CPU heats up] does not mean B is causing A.

Well, in my case, GW makes it heat up a lot more than any other games, such as HL2 and Doom 3. Whether it is connected I don't know, but I figure that if we state any little bit of info we can it will all help.

Terik Stoermshade

Academy Page

Join Date: Apr 2005

Atlanta, GA USA

Eternal Knights

R/Mo

11 May 2005 at 20:03 - 12
Interesting observation.

I have an Asus A7N8X Deluxe 2.0 Mobo with an AMD AthlonXP 3200+ and have had a few bizarre occurences while playing the game -- crashes during the log-in/character creation screens and one graphical issue that caused the screen to go red for about 30 seconds.

I've checked the temp (using Asus Probe and Everest) after each of these occurrences and found things to be pretty much normal (my machine idles at ~37C with 43-45C during gaming). Next time I play, I'll run the CPU temp logger in Asus Probe to see if my results match yours.

Phantium

Phantium

Lion's Arch Merchant

Join Date: Apr 2005

Netherlands

Europe United [EU]

W/Mo

11 May 2005 at 20:11 - 13
Quote:
Originally Posted by fluff
Well, in my case, GW makes it heat up a lot more than any other games, such as HL2 and Doom 3. Whether it is connected I don't know, but I figure that if we state any little bit of info we can it will all help.
Sounds like you need a better videocard cooler, i use http://www.arctic-cooling.com/vga2.php?idx=11 for my videocard.

fluff

Ascalonian Squire

Join Date: May 2005

11 May 2005 at 20:41 - 14
I don't understand why I should, just for one game, if everything else runs 10 degrees cooler. To me, that points to a flaw in GW itself.

Draken

Draken

Krytan Explorer

Join Date: Feb 2005

The Exiled

11 May 2005 at 21:09 - 15
I have the same exact problem. The thing is before the very last BWE i didnt have this problem so its something they implemented recently... mine gets up to 80C then the pain starts.. this cant be good for my mother board. Basicly their is nothing more i can do fan wise except go water cooling... it just delays the inevitable. Oh and yes i have an asus motherboard and a geforce 6800 gt.

I have been in contact with ncsoft but they didn't help much just told me to put more fans on and contact my computer vendor..

Phantium

Phantium

Lion's Arch Merchant

Join Date: Apr 2005

Netherlands

Europe United [EU]

W/Mo

11 May 2005 at 21:13 - 16
Quote:
Originally Posted by fluff
I don't understand why I should, just for one game, if everything else runs 10 degrees cooler. To me, that points to a flaw in GW itself.
If you want to believe that, fine. I just don't becouse it works fine here. And on my other machines.

UberJumper

Pre-Searing Cadet

Join Date: May 2005

11 May 2005 at 23:28 - 17
Just for comparision purposes, doom 3 and half-life 2 when running in demo mode, Doom 3 comes first followed by half-life 2, but the games still run atleast 9 C lower then guildwars. Which i think there is something seriously wrong here.

reality

Ascalonian Squire

Join Date: May 2005

12 May 2005 at 01:35 - 18
How are you testing this stuff? I have a ECS motherboard with a VIA chipset on it and I am having the same problems. I dusted everything out, and bought a new video card (my old one was overheating) and I still get the lockups.

Here is something weird I have noticed though - if I leave all the video settings at the lowest, it will freeze up but not restart. If I set the video settings to the recommended (and it runs smooth) and still leave post-processing and anti-aisling off my comp restarts.

What voltage settings should I have? I have an intel p4 1.7 ghz...

Lunarbunny

Lunarbunny

Lion's Arch Merchant

Join Date: Apr 2005

Seattle, WA, USA [PST | GMT -8]

Ready and Willing [RAWR]

12 May 2005 at 02:00 - 19
Quote:
Originally Posted by Phantium
Btw, MSI = junk. I dare you get more then about 3 days uptime with it...
lol...My previous mobo was also MSI, and I had it for 2 years. (No, it didn't die, and I'm about to use it in another computer). I have to say that it ran fine, and so has this one.

perturbed

Pre-Searing Cadet

Join Date: May 2005

12 May 2005 at 03:59 - 20
Posting in this thread to confirm that my problems as well were caused by temp. problems. I didn't know how to record the temperature of the card, so, on a hunch, I opened up my case, set a giant area fan (ghetto, i know) in front of it, turned it on full blast, then turned on guild wars. While it didn't run flawlessly (Even on lowest settings, sigh) it was definately playable.

I really wish they'd release a patch for this. GW is the only game that makes my video card behave this way.

Chinga

Pre-Searing Cadet

Join Date: May 2005

Toronto, Canada

12 May 2005 at 13:04 - 21
I think I might be having the same issues. I have an Asus mobo but am running a ati 9700 pro vid card. I've ran Doom 3, WoW and everything else fine, no crashing issues. With GW I find that the game either BSOD's me or just freezes my screen with a grapical glitch and locks up. I've tried omega drivers and the ATI offical drivers, same occurance. This usually doesn't happen until I've been playing for a while though. I'll be plugging away for an hour or two and then, bang, game crashes and computer locks up. If I reset comp and restart GW the chances of it happening again increase dramatically.

I'm starting to think that perhaps I'm getting over-heating issues as well. I'm not sure how to check this but from the symptoms I'm getting and what I've read here, I'm starting to think that this could be my issue.

Kitar

Kitar

Academy Page

Join Date: May 2005

12 May 2005 at 15:08 - 22
Motherboards shouldnt get to 80c, (thats near the boiling point).
No program can cause the temperature of hardware to increase beyond the cooling. Processors max out at 100% usage. After that there is no more. IF the cooling can't keep up with the usage, it will continue to get warmer and warmer until the processor locks up, or worse is damaged. Don't forget, sometimes temperature sensors can be off by a few degrees, showing warmer or cooler than they really are.

If your cpu temperature keeps increasing to dangerous highs, (and certainly beyond 60c with xps is dangerous territory) then the problem is your cooling, not the game. You need to either replace the HSF, or it needs a good cleaning.

If you're locking up because of heat, the problem is your setup. IF correctly setup, no pc should overheat.

fluff

Ascalonian Squire

Join Date: May 2005

12 May 2005 at 16:34 - 23
Well, GW Tech Support has sent me this:

Quote:
Thanks for updating your ticket regarding your Crash-problems with Guild Wars. We receive an increased amount of tickets regarding this exact problem you are encountering. We already provided the developers with all the necessary information regarding this problem, and they are already working on an appropriate solution.

We will also forward your computer's details in order to provide them with all the information that could help fixing the problem as soon as possible.

We thank you very much for your patience and your understanding.
Sounds promising. At least now they've decided it is a fault in the game.

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

12 May 2005 at 17:14 - 24
Touché!

Viskan Warwind

Ascalonian Squire

Join Date: May 2005

Black Tide

R/W

12 May 2005 at 21:55 - 25
is there a way to see what PSU I have...short of opening the case?

Tweezle120

Pre-Searing Cadet

Join Date: May 2005

12 May 2005 at 23:23 - 26
I have also been having problems. It strts with some minor graphical glitches in the game, with each battle (graphical conflict) they get worse. until the program freezes. When it simply freezes I have always been able to ALT+F4 to a nice normal desktop. But I cannot CTRL+ALT+DEL or minimize.

However, twice the game has crashed to black, and my computer rebooted. This points towards the heat problem. Especially because once the problem happens (usually takes an hour or two) it will happen much sooner apon entering the game again.

My most intresting of such crashes to date happened in a party with a warrior and another elementalist. Right when I crashed the other elementalist did too, in perfect sync we left the warrior alone. I would chalk this up to software if it hadn't been the kind of crash where my computer restarted. I don't know if the other elementalists did, but she took longer to sign back in than I.

I have a K7N2 Delta nForce2 motherboard (NVIDIA nForce 2 chipset based)
with an Athalon XP 2500 processor.
My graphics card is a Radeon 9800 Pro, it has its own hook-up to the power source so it wont draw power from the motherboard.

I have never had heat problems before, And I've run my processor to 100% rendering video in adobe premier pro while running other applications. which is why Im loathe to believe a heat issue. Haveing another elementalist (a very graphically splendid class) have a similar and syncronized crash game me hope it was software.

Corrodias

Pre-Searing Cadet

Join Date: May 2005

13 May 2005 at 02:00 - 27
i think the pattern is clear: it's a problem with interaction ONLY between guild wars and asus motherboards (and maybe one other manufacturer's). i'm sure they'll figure something out. it can't be too hard to fix, considering it's the only game that does it.

Attelim

Ascalonian Squire

Join Date: May 2005

13 May 2005 at 02:20 - 28
Well i have been having the same problems, something i noticed is that when i Alt+Ctrl+delete and check up on guildwars, its taking up 90+ percent CPU usage (which i dont recall having it that high for any other game) and noticed its priority was set to "low" which is not at all normal and have never come across ANY progrem set to that. When i change it to normal it auto-switches back to low when i "alt+tab" back to GW


This sucks because i just got the game today lol

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

13 May 2005 at 02:21 - 29
I was wondering if it was the nForce2 chipsets. Those seem to be popping up again and again.

reality

Ascalonian Squire

Join Date: May 2005

13 May 2005 at 02:30 - 30
I have an ECS motherboard that is older (2001 I think?) and have lockup issues. I guess I might have the "one other" ?

axid

Ascalonian Squire

Join Date: Apr 2005

13 May 2005 at 05:05 - 31
i've notices that my video card (radeon 9000) gets very hot to the touch as well when playing guildwars...

how do i check my video card temperatures? can anyone link me to a program for it?

and wats this heatsink thingie... my com is my bro's 1st attempt on self-installing so im wondering if he missed out the heatsink and thats the problem.
thing is i got no idea wat the heatsink is...

Attelim

Ascalonian Squire

Join Date: May 2005

13 May 2005 at 05:10 - 32
I fixed the problem, kinda. lol

I just decided to open up my CPU case and stick a big old fan near it and put it on full blast. Guess what? no crash, cept when i exited the game it froze up (it was doing that already anyways......) but i was actually able to go until i decided to take a break so this confirms the heat issue i would thing

Terik Stoermshade

Academy Page

Join Date: Apr 2005

Atlanta, GA USA

Eternal Knights

R/Mo

13 May 2005 at 14:26 - 33
Well, it looks like Anet/NCSoft is looking into the issue.

I had mentioned earlier that I would check out heating issues in my Asus A7N8X Deluxe/AMD AthlonXP 3200+ setup.

I ran Asus Probe in the background while playing last night. After slightly more than an hour, my CPU temp had risen from 37C to 43/44C (most of the rise happened in the first 10 minutes). I do have 4 fans + PSU fan in my case and the basement location for the computer is pretty cool (68-70F).

Also, my XFX GeForce 6600GT does not get any warmer than 54C.

However, I can still get a random program shutdown at the login/character creation screen(s) -- a popup window then directs me to the Anet support site to verify my CPU/GPU is not overheating or that I am not overclocking my rig.

I agree with a couple of the other posters that this issue appears to be some type of interaction problem with Asus Motherboards (or maybe the nForce2 chipset). I look forward to the fix.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

15 May 2005 at 00:09 - 34
a small note
someone opened the case and vacummed out the dust bunnies and lost 25C doing it (from 75C to 50C)

the few people with problems in relation to the number of people happily playing says something

modru2004

Ascalonian Squire

Join Date: May 2005

15 May 2005 at 02:26 - 35
^ uh huh one user that doesn't know how to care for a system final does so and solves a problem. yea but what about those of us whos system are cream of the crop in top shape? 44 degrees c load on my cpu here and every other temp checks out ok. oh but whats this, im also using an asus mobo, albeit an a64 socket 939 via board, and not nforce 2. though my problems started YESTERDAY after one of the first patches. and of course other games and apps check out fine. as for the temp = crash theory. IT IS VERY POSSIBLE that there is a bug in guildwars causing the steady increase in the temp reading. (notice i said reading)the temp readings the mobos bios gives out are not 100% accurate and are subject to being read wrong. its very likely that the increase in temp is not an increase in temp at all but an increase in the temp reading, but the motherboard does not know this and would shutdown.

looks like were finally starting to see some connections and possible problems here. so maybe we can get it solved. lets face it this game is buggy and subject to problems like any other. now we need a fix. all we can do is wait.

bznotins

Pre-Searing Cadet

Join Date: May 2005

23 May 2005 at 17:55 - 36
Funny I came across this thread.

I have anecdotally noticed that GW seems to pound my system more than other games.

Since buying my rig, I've been able to run my A64 3000+ at 2.2ghz (10% oc) rock-solid in hours and hours of HL2, Doom 3, WC3, etc, etc. No problems.

However, with GW, it started crashing on me with memory errors and such. And I don't run crappy memory (Mushkin Black).

So I lowered my o/c to 2.1ghz (5%) and everything runs fine.

Now 5% isn't a big deal but it is interesting to note that GW is doing something to my system that other games are not...

PS: Oh, and I have more than adequate cooling. 2x120mm Panaflo L1A case fans, Zalman CNPS7000-AlCu. All going full-bore. Again, the ONLY time my 10% o/c fails is in GW. Everything else is 100% stable...

Jallarial

Ascalonian Squire

Join Date: May 2005

27 May 2005 at 18:30 - 37
I got the game this morning and I've experienced the same overheating problems , the thing is for me though, that I can't get past ten minutes of play at best, with extra fans blowing over my laptop and have tried everything including propping it up to make sure only a few points of it are touching anything solid .

I was so looking forward to playing this game as well, and from what I have played I love it .

I've submitted a support ticket from the main site but have had no answer, does anyone know when we'll get this patch, or I'll have to ask for a refund and then I won't be able to play it at all .

converge

Ascalonian Squire

Join Date: May 2005

27 May 2005 at 18:33 - 38
I used to have crashes all the time with graphics-intensive games because of overheating. I went into BIOS and changed my AGP throughput from 4x to 2x, and it made everything better, with very little noticable performance drop. It's an option to try for anyone who seems to be crashing a lot with no other apparent reason.

Jallarial

Ascalonian Squire

Join Date: May 2005

27 May 2005 at 18:35 - 39
I have tried to underclock my system and have managed to get the game running for around ten minutes on a regular basis through doing this but its not really a proper solution, it still ends in my computer resetting and therefore must be getting close to if not already damaging my system .

Cindare Sunstriker

Academy Page

Join Date: May 2005

Friends in United Nation (FUN)

Me/Mo

27 May 2005 at 19:22 - 40
Asus M/B here, Intel 3.0 Prescott CPU, GForce 5200 (128). I spent for a decent copper fan and a tube of Artic Silver thermal paste and never get readings higher than 27c.

My partner, on the other hand, regularly has freeze ups and lock ups that I am certain are due to over-heating. But since he won't let me touch his machine, he gets to deal with those on his own.