This thread shows very good why I think PvP-only characters were the worst thing that could ever happen to guild wars. They simply attract to many brats.
What happened due to the introduction of them? A never to be solved balancing problem between PvE/PvP characters.
I personally still like the change to 6vs6 in HA. It was needed as 6vs6 was missing. It would have been better done by adding a new pvp-type like HA for 6vs6, but better this way than no change.
Yes, it is currently totally screwed, but the reasons are the game mechanics and the skills available. And I see no problem with heroes in HA. If just half of the people complaining about them, calling them "free fame but boring to beat" would be just half as good as they say...then no heroteam would make it past the first two maps resulting in a largely herofree HA. And I preffer to fight heroes than the even more boring endless parade of the same fotms like smite etc.
Also I can't stop smiling. First everybody just seeks r9+++++++ players for his pugs and calls everybody with less rank a noob. And no, R3 isn't worth crap anymore. Then those people unable to find a team grab their heroes and play anyways. I smile because this not just annoys the arrogant IWAY R1457+++ rankelitists causing the problem, I bet most of them are just so angry, because they lose against AI ^^
It's the same problem with heroes anywhere. Everybody would really preffer to play with and against humans, as AI can never be as good/challenging as a human CAN be. But Ai doesn't complain and dirttalk all the time, too

It's the community, not the game.