Frequent disconnects since the scheduled serving maintenance

Reagan

Ascalonian Squire

Join Date: Jan 2007

New York State

Spirit of the Eagle

P/Mo

I should have typed "server" not "serving" in the title. I was just wondering if anyone else is getting disconnected since the scheduled server maintenance. I'm from central New York. Other friends of mine from NY seem to be getting kicked at the exact same time that I am.

Whisper Evenstar

Whisper Evenstar

Lion's Arch Merchant

Join Date: Sep 2006

NYC

Governors Of Destruction [GOD]

E/

I am getting kicked every 5-10 min for last day or so - I am in NYC - never had problems before...

whnemesis

Pre-Searing Cadet

Join Date: Jul 2007

Clan of Kisma

W/

Same here Reagan and Whisper Evenstar.

I'm on the West Coast, and am lucky to get a full 15 minutes in before there is an issue with the Network Communication and I have to re-establish connection.

I've even been watching the ping on my screen, and goes from orange to green so quickly and even have been giving the screen freeze before the boot with a green ping.

Sent a ticket in hoping for some information about this issue, and if my response comes back before another's post in this regard will share it.

Most of the issues there is no code error, and once in a blue moon I will get a Code=007.

Just makes for a frustrating night, not to mention those working on survivor titles lol

ohyo

ohyo

Ascalonian Squire

Join Date: May 2005

sup, reagan; I'm dying a lot in lieu of this NY server problem (all my guildies/alliance mates are DCing too). I'm sure they realize what's going on, but it'd still be nice to know whats up. Wonder what the problem is. We're all on TS and everyone from New Yorks says "um... im casting spells but they aren't doing anything" and everyone not from NY says "yap... you just lost communication with the server." 15 seconds later... "oh... you just reconnected" or "want to meet in D1?"

Reagan

Ascalonian Squire

Join Date: Jan 2007

New York State

Spirit of the Eagle

P/Mo

I don't know. But it's every five or so minutes. I'm losing good drops because I get kicked. I hope ArenaNet can add something to this because it's really frustrating. Thanks for your posts.

yesitsrob

yesitsrob

Elite Guru

Join Date: Sep 2005

Manchester, England

SMS/Victrix

yes, it's ridiculous, completely takes the piss. RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing fix it imo

Choach

Ascalonian Squire

Join Date: Jan 2006

Ohio

[BOOM]

My friends from NY are getting kicked also; I'd say every five minutes, or so. This all started the night of this week's server maintenance.

Mr Greenjeans

Ascalonian Squire

Join Date: Apr 2006

Allied Brotherhood Clan

W/Mo

are you all on DSL? having the same probs here in MO. all guildies that are on dsl are getting 007 every 5 - 10mins. its to the point where you just cant play

Not The One

Ascalonian Squire

Join Date: Jan 2007

New Jersey

The Pink Animal Clan [Pink]

E/

I'm getting disconnected every 30 seconds to 5 minutes since the "network upate" on the 2nd.My game is totally unplayable.I'm located in northern New Jersey.

Reagan

Ascalonian Squire

Join Date: Jan 2007

New York State

Spirit of the Eagle

P/Mo

No, I'm not on DSL, but that was a good thought. I've got the fiberoptic connection or FioS, so it shouldn't be my connection. Besides, I can stay in teamspeak, but I get kicked from Guild Wars.

ohyo

ohyo

Ascalonian Squire

Join Date: May 2005

i just switched back to DSL a few days ago, but I'll be Cable again in a few days; if it's not fixed by then, i'll tell you how it works out. (it's funny to notice all the other 'i'm lagging/DCing lately' threads; Wonder if it's the same problem.)

Alphabet

Ascalonian Squire

Join Date: Aug 2007

This Game Is Hard [Hard]

P/

Cable ain't going to help you.

I'm from New York too, just outside NYC. Frequent disconnects here every so often(I can usually reconnect back in, but by then we already died). I use a cable modem with Optimum Online(And their service is fantastic and fast). It doesn't matter, I keep getting those horrible lag spikes which make me disconnect into a reconnect(And rarely a err7 that makes it unable to reconnect).

I have a friend in Toronto, Canada who is also experiencing the same lag issues.

My friend in New Jersey(Cherry Hill area) is NOT experiencing the same lag or disconnects that I or my other friends are experiencing.

Lady Ana Stacia

Lady Ana Stacia

Krytan Explorer

Join Date: Jun 2006

Germany

Beware of our Temper [BooT]

Me/

I'm in Europe and myself and many friends are having the same issues. Usually when one disco's at least 2-3 others from the team do as well.

Sure hope anet hurries up and gets this figured out!

MetalMan

Krytan Explorer

Join Date: Apr 2007

Some Guild.

W/Mo

this happened around the dragon festival as well, and its just starting for me as well

Reagan

Ascalonian Squire

Join Date: Jan 2007

New York State

Spirit of the Eagle

P/Mo

Metal Man, where are you from?

SigurdTheBalmung

SigurdTheBalmung

Academy Page

Join Date: Jul 2006

NW Arkansas

Players And Their Handbooks

E/Mo

Like I said in the other thread, I'm in NW Arkansas and I'm having a hell of a problem with lag. No disconnects yet, but the lag at times is making the game unplayable. When I ran -diag, from what I could tell packet loss was occuring on PlayNC's end. I submitted a support ticket along with my networkdiag.log and I would suggest everyone doing the same.

I Is Special

I Is Special

Wilds Pathfinder

Join Date: Nov 2006

NJ

To Gain Extra Mobility We Play [NUDE]

W/

The past few days my friends and I have gotten disconnected from Guild Wars every 10 or 15 minutes. One of my friends lives in Northern New Jersey, as do I, and my other friend lives in New York. We're in ventrilo and we dont get disconnected from it, we only get kicked out of Guild Wars.

However, today none of us has gotten disconnected, but a couple guildies in our vent that live in Texas are expierencing some Lag issues and getting disconnected aswell.

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

R/

Quote:
Originally Posted by Lady Ana Stacia
I'm in Europe and myself and many friends are having the same issues. Usually when one disco's at least 2-3 others from the team do as well.
Exactly the same for me, even have this happend with a guildie that is in canada and im in europe. ( so canadian player and European player get disconected at the same time, together with someone else.

MetalMan

Krytan Explorer

Join Date: Apr 2007

Some Guild.

W/Mo

Quote:
Originally Posted by Reagan
Metal Man, where are you from?
Southern England for me

Nebuchadnezzer

Nebuchadnezzer

Lion's Arch Merchant

Join Date: Aug 2006

bish

The Carebear Club [care]

N/

I've been lagging out so much I haven't been able to do much HA on the double fame weekend. Annoying part is my internet is fine because I stay fine on vent, GW keeps disconnecting for me and 3 other guildies all at the same time. D:

Div

Div

I like yumy food!

Join Date: Jan 2006

Where I can eat yumy food

Dead Alley [dR]

Mo/R

It's been happening to me too. Two lagouts during one run in halls, but good thing the other team had a few lagouts too.

BohemianKeith

Academy Page

Join Date: Jan 2006

Alot of people are getting this , lets be more constructive, give your location. Ontario , canada

I say this because i've noticed its more common for east coasters.

Edit; Oh yeah, internet, Sympatico dsl

CounterBlow

CounterBlow

Ascalonian Squire

Join Date: Aug 2005

Boston

Last Man Standing [LMS]

W/Mo

The thing for me is, I've recently just changed my Television provider to Verizon FiOS. I've always had FiOS for internet (And still do) but the change to the Television provider caused me to get a new router. I figured that was the problem (Since it happened right around the time of the maintenance) But now seeing all of the problem everyone is having it makes me feel better (Almost) that it's not a router problem. But it really pisses me off, especially because of the Double Fame week. I can disconnect while in HA ready to go with a group. Even now I just died running to farm some IDS.

I live in Boston, MA. And again I'm on Verizon FiOS.

Reagan

Ascalonian Squire

Join Date: Jan 2007

New York State

Spirit of the Eagle

P/Mo

I agree with BohemianKeith that we should all give our locations if we can. You don't have to be specific if you don't want to, but just say north/southeast coast, midwestern or west coast if you're in the US. If you're in Canada, or Europe, just say that. But if Arena Net sees this, they'll know where the problems lie.
Thanks

BLOODGOAT

BLOODGOAT

Wilds Pathfinder

Join Date: Jun 2007

long a

Mo/

Have been having the exact same problems as you chaps, though perhaps not as frequent. I get my usual spikes where I disconnect a couple times in a span of ten minutes, and hell, last night in ToA I got disconnected three times just looking for a team. Oddly enough, however, when America finally gained favor (as late as it was) my connection issues seemed to halt, as I was in a dual UW run for an hour or so.

I also live in the west, Alberta Canada.

0siris

0siris

Riding the Gravy Train

Join Date: Oct 2005

Chicago Area

Servants of Fortuna [SoF]

W/

has anyone tried to reinstall the game? I'll give it a go before I go to bed tonight and see if that helps...

this is just effin ridiculous.

TheRooskie

Pre-Searing Cadet

Join Date: Aug 2007

Dead Chicks Are [EASY]

Mo/E

Yes, I get the "exact" same problem; frequent disconnects, error code:007, etc, all after this last update. I am located in New England just like the majority of the people here. Bangor, Maine to be exact. I have Verizon DSL. At first I thought it could have been my internet, but all of my other high end games such as GRAW 2, Stalker, and Battlefield 2142 play flawlessly online.

My specs are pretty high-end as well and exceeds all of the requirements. And to answer one of the previous posts; a clean install did nothing for me. This is all kind of a shame tho, the game has run perfectly for me up until this, I hope NCSoft or ArenaNet can get their act together and patch this issue.

Stolen Souls

Stolen Souls

Desert Nomad

Join Date: Feb 2006

I've been having the same problem.

Thought things might be ok tonight but alas...I turned out to be wrong. 3 disconnects in the last half hour. No lagginess, no problems, then all of a sudden bang...stop moving/"network error" message/reconnect/repeat.


-Central PA/DSL connection

Andisa Kalorn

Andisa Kalorn

Lion's Arch Merchant

Join Date: Jul 2006

[PMS]

I've been disconnecting all weekend - I'm in Ontario, Canada, with a DSL connection and I know I get routed through NY on the way to the GW servers.

One of my guildies is in Phoenix, Arizona, and he hasn't been disconnecting at all, although he did lag at the same time as me once or twice. For the most part though it's not lag, just disconnects. He has cable and is routed through completely different servers.

My internet is fine though as I was chatting with him on TS the whole time.

C2K

Krytan Explorer

Join Date: May 2005

I'm getting alot of Err= 007s and Err=058s. It disconnects at least once an hour, but sometimes it gets even worse. I only lose connection with Guild Wars, so its not my internet.

I am close to the NYC area.

joomongj

Ascalonian Squire

Join Date: Mar 2006

none

Mo/

Been receiving A LOT OF err7 lately that sends me back to the character selection page. My location: Toronto, Ontario, Canada. ISP: Bell Canada, DSL connection.

Reagan

Ascalonian Squire

Join Date: Jan 2007

New York State

Spirit of the Eagle

P/Mo

Wow! I'm sorry that it's more than me having this problem, but glad to know I'm not alone.
But I wanted to answer a question posed by Osiris. My GW .dat file was recently corrupted to the point that I had to reinstall the game, so I did. It worked fine after that for several weeks until the server maintenance situation. So, I'm hoping Arena Net can do something to help us.

TsunamiZ

Wilds Pathfinder

Join Date: Oct 2005

west coast us

shnitzal

Pre-Searing Cadet

Join Date: Jul 2006

Ontario , Canada

We Had A Good Name But It Was Too[Long]

W/Mo

I've been getting the same ERR7 just sitting in GuildHall .
I'm located in Ontario , Canada using DSL . I hope Anet fixes this soon.... it is getting to be very annoying .

TheRooskie

Pre-Searing Cadet

Join Date: Aug 2007

Dead Chicks Are [EASY]

Mo/E

Has anyone checked to see if ArenaNet/NCSoft has released any official statements on this disconnecting issue?

iridescentfyre

iridescentfyre

Desert Nomad

Join Date: Mar 2006

W/

I'm in upstate New York as well (Rochester, specifically), and the only disconnections or lag I've had recently have been in Alliance Battles, but those are pretty shoddy servers for everyone it seems.

yeah_hi

yeah_hi

Lion's Arch Merchant

Join Date: Nov 2005

UK

*raises hand*

Really bad problems with lag and disconnects here (during regular PvE - GH, outposts and maps) too for both my partner and I. We're in the northwest of England but play on the US servers.

I've just been err7-ed 4 times in the last 15 minutes. It's been like this to varying extents for the last 4 days or so.

My average ping at the moment is 1,700.

EDIT: All other internet progs are fine - other MMOs, TS, GTalk etc.

Hunter Freeman

Hunter Freeman

Academy Page

Join Date: May 2005

Middle of Nowhere

[ZOMG]

Yep me too, every 10-15 mins, when I used to be able to play for several hours without a single disconnect.

I'm in eastern Nebraska here, still having the same troubles as everyone else here

Miss Eisei

Miss Eisei

Krytan Explorer

Join Date: Jan 2006

In The Scribe October 19, 2006

[BrKn] The Brovian Knights

Mo/

same problems here
altho im pretty sure its not Anet's fault
if u all run -diag and see where u get timeouts im pretty sure u will get the same as me

*snip*
0/ 4 = 0% |
12 --- 4/ 4 =100% 4/ 4 =100% dacom-level3-ge.SanJose1.Level3.net [4.68.110.186]
0/ 4 = 0% |
*snip*

in other words , full packetloss on SanJose route
this is the same route that was faulty a few months ago when Anet was blamed for alot of lag
if i remember correctly they had contacted the provider wich only responded with that their amount of packet loss was within specs :s

Location, Sweden, on 100mbit ethernet connection, but i think we all know its not OUR connections causing this

chikorita23

chikorita23

Frost Gate Guardian

Join Date: Jun 2005

Canada

DOI

E/Mo

So everyone encounter the same error7, disconnecting problem ever since they scheduled internet maintenance eh?

I wonder "What kind of Odd internet maintenance were Anet doing?"

I remember having gold drops and Anet decide to throw in Error7 or disconnect on me....

Does anyone report this to Anet? My guildie did, and they said Anet aren't doing anything nor even attempt to seriously reply them. I know Anet offer us free online play, but we buy this game under the "free nice online play deal" and its that's one of their game selling point too! If this serious error7, lagging in AB, high frequency disconnect continue, I bet more or more ppl will quit buying their next expansion.

By the way, I'm in Toronto Canada, I'm using DSL. My connection are perfect. Anet really have to fix this issue!