Where do you report a scam when ANet is doing the scamming?

Sue I Sidel

Ascalonian Squire

Join Date: Oct 2006

N/Mo

Prices for GW:EN in the GW store are

US $4.99
EU €4.99
UK £3.49

In Dollars that equates to:

US $4.99
EU $6.80
UK $7.02

Why can’t we be charged equally!! And it would be very easy to do, just charge us in dollars (or give us the option to pay in dollars!!)

Exchange rate today at www.xe.com

kenichiukiya

Lion's Arch Merchant

Join Date: Aug 2006

Rt/

This has been debated to death....look around the forum and you'll find 107324809349785 threads about this...please...

Patrick Stealthwind

Academy Page

Join Date: Nov 2006

HOT

W/N

r u surprised that anet is ripping some people off?

lucifer_uk

lucifer_uk

Wilds Pathfinder

Join Date: Nov 2006

Nottingham, England

The Venerable Truth [TvT] The Venerable Alliance [TvH] [TvL]

R/

Or buy the pre release pack from a real shop for £1.99 ($4).

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

R/

I guess you could report this scam to the police.

GloryFox

GloryFox

Desert Nomad

Join Date: Jan 2006

Good ol' USA, where everyone else wants to be

Now Plays World of Warcraft on Whisperwind

I know.... Send a ticket to NCSoft support

WinterSnowblind

WinterSnowblind

Jungle Guide

Join Date: Feb 2007

This is the same with EVERY product. Games or otherwise.

Let's not go into the details, but Europeans pay taxes on everything they buy. Americans don't. If you think it's unfair, try complaining about Amazon charging $20 more in Europe for the same DVD box set, etc.

Farcry Deathblade

Farcry Deathblade

Academy Page

Join Date: Mar 2006

Mo/Me

you know it was kind of interesting that while my family was in England, they bought burgers that would be regularly $2.50 in the U.S.... Guess how much it was? £2.50! which equates to close to $5!!! OMG! Do you think this could be due to difference in economies??? Or should we sue the sandwich shop for scamming tourists?!? Let's face it...it doesn't just come down to how much a dollar equates to another country's currency. There's tons of other factors coming in to play. So there.

tuna-fish_sushi

tuna-fish_sushi

Desert Nomad

Join Date: Dec 2005

California

E/A

Psh, My local best buy was selling pre order packs for 10$. Same with some other electronic stores in my area.

Jongo River

Jongo River

Wilds Pathfinder

Join Date: Oct 2006

Vote with your wallet, if you feel that strongly. It's also worth noting that they have yet to add a price to buy GW:EN in the online store. Waiting until it's too late for us to order elsewhere, I wonder?

Mordakai

Mordakai

Grotto Attendant

Join Date: Aug 2005

Kyhlo

W/

Don't people make more in England?

Min wage in US is $5.85 an hour. What's min wage in UK?

Arren Knez

Arren Knez

Academy Page

Join Date: Feb 2007

south of somewhere

Dominion of Passi [PaSI]

Quote:
Originally Posted by Mordakai
Don't people make more in England?

Min wage in US is $5.85 an hour. What's min wage in UK?
thats federal min wage also some states have their own which all are more than that.

Quote:
Originally Posted by Wikipedia
£5.35=$10.10 per hour for 22-year-olds and above
£4.45=$8.95 per hour for 18-to-21-year-olds
£3.30=$6.64 per hour for under-18s who have finished compulsory education uk wage varies as you see

Buster

Buster

Wilds Pathfinder

Join Date: Jan 2006

Elona

Clan Eternal Legion

D/W

Just be thankful Guild Wars doesn't require a monthly fee.

Jongo River

Jongo River

Wilds Pathfinder

Join Date: Oct 2006

Quote:
Originally Posted by Mordakai
Don't people make more in England? Yeah, it's Vabbi with bad weather - every address ends with the word "Palace".

Sue I Sidel

Ascalonian Squire

Join Date: Oct 2006

N/Mo

Quote:
Originally Posted by WinterSnowblind
This is the same with EVERY product. Games or otherwise.

Let's not go into the details, but Europeans pay taxes on everything they buy. Americans don't. If you think it's unfair, try complaining about Amazon charging $20 more in Europe for the same DVD box set, etc. This is a download though, no box, no shipping, no taxes, NO EXCUSE

KamikazeChicken

Desert Nomad

Join Date: Aug 2005

Mo/

It's a PREORDER. Anet doesn't expect as many Europeans to purchase the game from the online store, even if that's where they got the preorder. Don't bitch about the price unless the price of GW:EN is different for each region, excluding whatever tax or other fees apply.

Guildmaster Cain

Guildmaster Cain

Desert Nomad

Join Date: May 2006

Guildmistress Eve [Me], Guildmistress Azura [N], Guildmistress Azumi [A], Guildmistress Jaina [D]

Guildmaster Aeron [Rt], Arthas Ironfist [W], Guild: The Tyrian Templars [TTT]

Ehm.. taxes? (oh just read the guy above)

And prices on things have always been different in different countries, since it is tied to you average income/inflation. It is just that people in europe earn more money then ppl in US, so they have more money to spend as well.

Darksun

Darksun

Jungle Guide

Join Date: May 2005

USA

Karr's Castle

W/E

Quote:
Originally Posted by Farcry Deathblade
you know it was kind of interesting that while my family was in England, they bought burgers that would be regularly $2.50 in the U.S.... Guess how much it was? £2.50! which equates to close to $5!!! OMG! Do you think this could be due to difference in economies??? Or should we sue the sandwich shop for scamming tourists?!? Let's face it...it doesn't just come down to how much a dollar equates to another country's currency. There's tons of other factors coming in to play. So there. QFT
it has more to do with international economics than it does with the companies selling the products. You guys need to blame your government or move to another country, not blame Arena Net.

captain_carter

captain_carter

Frost Gate Guardian

Join Date: Jul 2007

England

The X Viles [TXV]

R/

In what way is stating exactly what the price is in all three regions a scam?

And from the looks of things the minimum wage for adults in the UK is much higher than that in America, which kind of justifies this. If you exaggerate then it would be quite unfair if it cost an entire year's wages in one country and about 1 hour's wages in another...

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

Well... in Spain, you can get the pre-Order from a shop franchise called 'Game'.
The price was 3€, and when I buy GW:EN they will discount it from the price, so the price turned to 0€.

Online shop is good for some things... but sometmes looking for an offer may prove more useful.

Midnight08

Frost Gate Guardian

Join Date: May 2006

Cantha. DE

Xen of Onslaught (Alliance of Xen-AX)

A/

Quote:
Originally Posted by Sue I Sidel
This is a download though, no box, no shipping, no taxes, NO EXCUSE Incorrect. Even virtual items sold to a location have to pay taxes to the government in question. There are many legal issues which prevent them from selling the items at a lower price in their online store. Why do you think they put the effort into adding bonuses for it? They want the shop to succeed, but they also cannot gouge prices so normal stores feel losses.

dawnmist

dawnmist

Frost Gate Guardian

Join Date: Mar 2007

Melbourne, Australia

Serpents Maw Esoteric Echelon

R/

Doesn't change the fact that in Australia, we're charged in Pounds too - which since *none* of the options are local currency they've chosen to apply the most expensive here.

We *don't* get paid significantly more than the US - 1 AU$ = 0.84 US$ at the moment (and that's around the highest it's been for about 15-18 years), and far less for pounds, so it does add up.

Nor does the 'taxes' argument apply - we certainly don't pay English taxes.

Takeko Nakano

Takeko Nakano

Wilds Pathfinder

Join Date: Aug 2005

Great Britain

W/P

One could write to the European Union Commission in regards to competition. But it's not illegal generally to charge different amounts of money for a product in different countries.

Mr.Deflok

Mr.Deflok

Frost Gate Guardian

Join Date: Apr 2006

Wellington, New Zealand

Guardians of Dragon Temple

E/Me

You should write a letter. But address it to yourself.

kaheiyeh

Frost Gate Guardian

Join Date: May 2005

Australia

Reapers of Solace

Mo/A

Ha, you think that's scamming then you can just about report every single global business in the world for scamming! It's the way business works mate, deal with it!

Prices vary from country to country due to may reasons. It can be income, standard of living, disposable income, family structures, etc.
ie. Australia pays about US$85 for a full game where the USA pay only US$49. Scam? You decide.

Sue I Sidel

Ascalonian Squire

Join Date: Oct 2006

N/Mo

Quote:
Originally Posted by captain_carter
In what way is stating exactly what the price is in all three regions a scam?

And from the looks of things the minimum wage for adults in the UK is much higher than that in America, which kind of justifies this. If you exaggerate then it would be quite unfair if it cost an entire year's wages in one country and about 1 hour's wages in another... That is some seriously twisted logic, I am sure you would be over the moon if you went to your grocery store to buy the weeks shopping and you had to pay more for your basket just because your wage was a little higher than lazy trailer trash in front of you who was on benefit

My bad, send me your name and address and I'll post you any spare change I have, I really didn't think the US was so poor

bilateralrope

bilateralrope

Desert Nomad

Join Date: Nov 2005

New Zealand

Xen Of Onslaught (Xen of the Pacific division)

Quote:
Originally Posted by dawnmist
Doesn't change the fact that in Australia, we're charged in Pounds too - which since *none* of the options are local currency they've chosen to apply the most expensive here.

We *don't* get paid significantly more than the US - 1 AU$ = 0.84 US$ at the moment (and that's around the highest it's been for about 15-18 years), and far less for pounds, so it does add up.

Nor does the 'taxes' argument apply - we certainly don't pay English taxes.
Same for New Zealand.

Quote: Oh, and you think because its a download its exempt from taxes or other economic factors? Guess again.

Quote:
Originally Posted by Takeko Nakano
But it's not illegal generally to charge different amounts of money for a product in different countries. It is when you deliberately design it so that people are unable to buy it in whichever country they chose and then import it. Charging more is fine, especially if there are higher transport costs, but if its cheaper for the end user to buy overseas and import it yourself then there might be legal issues if the distributor tries to stop them.

For instance you know region coding on DVD's which is supposed to restrict them to only being playable in certain countries ?
I can't see any way to justify this other than studios wanting to charge some countries higher prices and/or force some countries to have to wait longer than other countries. The same goes for a lot of people so not only is it perfectly legal here in New Zealand for retail stores to sell a DVD player that ignores the region coding, it might actually be illegal for stores to sell players that obey region coding.

For people in the EU if sales taxes are an issue then I can see why they are forced to pay more, because ANET would be breaking the law otherwise. But for us here in New Zealand the EU taxes don't apply, so I feel we should be allowed to chose which currency we get charged in.

In fact I think I'm going to try and find someone to ask if forcing us to pay a higher price than Americans for an identical product (I'm only considering copies bought in the on-line store here) breaks any NZ laws.

Cebe

Cebe

The 5th Celestial Boss

Join Date: Jul 2006

Inverness, Scotland

The Cult of Scaro [WHO]

E/

*shrugs*

Those of us who want GW:EotN will pay....those of us who don't, wont.

Now I'm not student any more I tend not to care what things cost...if I want it, I buy it.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

Quote:
Originally Posted by Sue I Sidel
This is a download though, no box, no shipping, no taxes, NO EXCUSE
That is some seriously twisted logic, I am sure you would be over the moon if you went to your grocery store to buy the weeks shopping and you had to pay more for your basket just because your wage was a little higher than lazy trailer trash in front of you who was on benefit

My bad, send me your name and address and I'll post you any spare change I have, I really didn't think the US was so poor Way to miss the point. Try taking some economics classes, maybe things will become a bit clearer for you then.

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

Quote:
Originally Posted by Celestial Beaver
*shrugs*
Those of us who want GW:EotN will pay....those of us who don't, wont.
Now I'm not student any more I tend not to care what things cost...if I want it, I buy it. QFT x1000.
If anyone is ripping you off, it's the goverment.

Cebe

Cebe

The 5th Celestial Boss

Join Date: Jul 2006

Inverness, Scotland

The Cult of Scaro [WHO]

E/

Quote:
Originally Posted by Tijger
Quote:
Originally Posted by Sue I Sidel
This is a download though, no box, no shipping, no taxes, NO EXCUSE Oh, and you think because its a download its exempt from taxes or other economic factors? Guess again. Not to mention the fact that to a certain extent there is also a value on the convenience aspect of buying it online. In the UK right now there are a mass of Postal Strikes, I've decided to buy GW:EotN from the online store this time because, knowing my luck, on the weekend of the EotN release there will be a strike and noone will receive any mail. The fact that you don't have to rely on a courier to deliver your game also has a value in itself.

Think about pizzas. You can buy one from a shop for £3.99 and cook it yourself. Alternatively you can buy one from a take-away for £9.99. You're paying more for the convenience of not having to cook it yourself.

Mmm... Pizza ftw.

Darkobra

Darkobra

Forge Runner

Join Date: Aug 2006

Scotland

Type like an idiot, I'll treat you like an idiot

E/Me

Quote:
Originally Posted by Sue I Sidel
This is a download though, no box, no shipping, no taxes,
NO EXCUSE I have the box RIGHT in my hands. Yes it was shipped, yes it was boxed, yes I got it for free. And yes, that's salt for your wounds. While we're at it, let's ASK some one who's "overpaying" how they feel about it: I DON'T CARE! WOO! I'm paying in pounds, not dollars. I don't care about conversion rates after that.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

Quote:
Originally Posted by Darkobra
I have the box RIGHT in my hands. Yes it was shipped, yes it was boxed, yes I got it for free. And yes, that's salt for your wounds. Hold on, thats not the same thing, the Anet online store is the bone of contention here and that does not ship a box.

Darkobra

Darkobra

Forge Runner

Join Date: Aug 2006

Scotland

Type like an idiot, I'll treat you like an idiot

E/Me

Either way, you're getting the same product at the end of the day. If people feel they're getting ripped off and scammed, they'd not pay for ANY game. Games always sell for a little more here just so others can make a profit and gamers will always buy them if the game is good enough.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

Quote:
Originally Posted by Darkobra
Either way, you're getting the same product at the end of the day. If people feel they're getting ripped off and scammed, they'd not pay for ANY game. Games always sell for a little more here just so others can make a profit and gamers will always buy them if the game is good enough. Well, thats not quite true.

If I buy EN at a random online store, say Amazon, I'll get a box with a dvd, book, etc and sometimes they give discounts on the recommened price. If I buy it at the Anet store then I get neither the box, dvd or book but I get the bonus mission pack and I get the cost of the pre-order discounted from the price of EN plus we have instant access the second we buy the game, no need to wait for the box to ship etc.

For Anet its much better if you buy at their store, it saves them the production costs of the box, dvd etc and they dont have to give a cut to the retailer.

Darkobra

Darkobra

Forge Runner

Join Date: Aug 2006

Scotland

Type like an idiot, I'll treat you like an idiot

E/Me

I personally will never trust online shopping though. I'd rather give money in hand to the retailer and walk out with that box in hand. Anyway, what disappoints me the most in this case is that so far, the only way to get the soundtrack for GW:EN is to buy online. I have the soundtrack from the past three GW games and even rebought Prophecies just to get that soundtrack.

As you said yourself, Anet are rewarding people for using their online store with things I can't get access to BECAUSE I don't trust online shopping. So while I get box in hand and probably no soundtrack, the people that will buy it from the online store gets repeatable bonus missions.

Sue I Sidel

Ascalonian Squire

Join Date: Oct 2006

N/Mo

Just for all you saps that agree with anets online shop pricing policy

amazon.co.uk buy the game now at £17.98 (roughly $36) free delivery and you get the pre order bounus pack free

order via amazon.com and it's $39.99

Sue I Sidel

Ascalonian Squire

Join Date: Oct 2006

N/Mo

Just for all you saps that agree with anets online shop pricing policy

amazon.co.uk buy the game now at £17.98 (roughly $36) free delivery and you get the pre order bounus pack free

order via amazon.com and it's $39.99

Cebe

Cebe

The 5th Celestial Boss

Join Date: Jul 2006

Inverness, Scotland

The Cult of Scaro [WHO]

E/

Quote:
Originally Posted by Sue I Sidel
Just for all you saps that agree with anets online shop pricing policy

amazon.co.uk buy the game now at £17.98 (roughly $36) free delivery and you get the pre order bounus pack free

order via amazon.com and it's $39.99
If you're intent on getting the game for as little as possible what about www.sendit.com?

You may not be willing to pay the online store's prices, but other people, myself included, are. The game, and the guaranteed immediate availability of it, is worth the price in my opinion. That's clearly not your opinion, and that's fine. When I was a student I would look for the cheaper places to buy games. However, if you look around at many other products out there, you'll find the manufacturer sells it at the "recommended retail price", even though other places sell it for less.

Quote:
Originally Posted by Darkobra
So while I get box in hand and probably no soundtrack, the people that will buy it from the online store gets repeatable bonus missions. Well this contributed a little to my deciding to buy the game from the Online store. Either, you buy the game from their online store, or you buy, say, 3 character slots to get the "free" missions. I decided I could live without the pretty box...and I don't need more character slots. If I had have decided to buy the boxed version, I would probably have bought some extra character slots anyway...I can't miss out on Guild Wars content...I just can't

The problem with the bonus missions is it's all well and good saying "they're free when you spend £X in-store"...but they really should offer people more to buy in the online store.

Xx_Sorin_xX

Krytan Explorer

Join Date: Dec 2006

W/

report this "scam"? anet can charge whatever hell they want. its their product.