I was banned for using third party programs 2 weeks ago. Of course, I didn't use any... After sending (polite but firm) tickets asking the reason, my account was back 3 days later...
If you're innocent, they'll unban your account after checking it...
I feel i was wrongly banned
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Originally Posted by Hyunsai
I was banned for using third party programs 2 weeks ago. Of course, I didn't use any... After sending (polite but firm) tickets asking the reason, my account was back 3 days later...
If you're innocent, they'll unban your account after checking it... |
no one presents the full truth if they are indeed guilty of what anet says they are guilty of...so all we can do is accept your word that you haven't done anything wrong...and present advice on how to get unbanned.
Bans for inappropriate language are only permanent if you have been temp banned for that before (or if you had another serious mark on your account...such as scamming or something)....and if so...you should have learned your lesson the first time.
This sounds like a mistake ban though from what has been posted...so follow the advice people have posted...if they refuse to reactivate your account then and only then should you purchase a new copy...sometimes it can be difficult getting them to reactivate it...persistence is the key....good luck getting your account reactivated.
Bans for inappropriate language are only permanent if you have been temp banned for that before (or if you had another serious mark on your account...such as scamming or something)....and if so...you should have learned your lesson the first time.
This sounds like a mistake ban though from what has been posted...so follow the advice people have posted...if they refuse to reactivate your account then and only then should you purchase a new copy...sometimes it can be difficult getting them to reactivate it...persistence is the key....good luck getting your account reactivated.
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Originally Posted by Lilith Moonraven
Just to be safe i'll buy another copy but regetting factions and nightfall will be a pocket denter.I'm to try to be as polite as possible.
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If I were you I'd wait and see what the support team has to say, and read the "banning" terms carefully... You might have access to your account again within the next few days.
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Originally Posted by Lilith Moonraven
They say i breached the rules of conduct and if i did i'm unsure how.Sometimes i do get flustered and i try to talk it out ith my friends to see what i am doing wrong and i do cuss sometimes but not much.
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support can be slow to give you an answer you can use. Just stick with it and you'll get there... so long as you weren't using a bot or some other perma-ban worthy offense.
But from our point of view, there is absolutely nothing the forum members can do. A-Net won't share any info about rules infractions by individual players due to privacy laws. So you can say you didn't break the rules here till you are blue in the face, A-Net can't contradict you publically with details, and so we can't see both sides of the story.
Heck, this all started today. At least give support 24 hours to sort it out... 48 would be more reasonable considering the fit that's hit the shan lately.
But from our point of view, there is absolutely nothing the forum members can do. A-Net won't share any info about rules infractions by individual players due to privacy laws. So you can say you didn't break the rules here till you are blue in the face, A-Net can't contradict you publically with details, and so we can't see both sides of the story.
Heck, this all started today. At least give support 24 hours to sort it out... 48 would be more reasonable considering the fit that's hit the shan lately.
Hmmmmmmmmmmm....
Either
A) this really was just a mistake, in which case just give it a few days and Anet will clear it up (be patient and polite, they're hella swamped right now after the "great dupe fiasco") They have a very good track record of fixing mistakes as many here can tell ya.
or
B) there's something you aren't telling us. To be kind, maybe you aren't aware of it. Generally there's something though, they don't just get some weird twitchy finger to ban lol.
Either way Anet usually gets more specific with what the infraction was when you're emailing from what I've seen.
Either
A) this really was just a mistake, in which case just give it a few days and Anet will clear it up (be patient and polite, they're hella swamped right now after the "great dupe fiasco") They have a very good track record of fixing mistakes as many here can tell ya.
or
B) there's something you aren't telling us. To be kind, maybe you aren't aware of it. Generally there's something though, they don't just get some weird twitchy finger to ban lol.
Either way Anet usually gets more specific with what the infraction was when you're emailing from what I've seen.
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Originally Posted by xReLx
Did you seriously play for 20 hours straight?
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Note to the OP don't pester support the more tickets you send to them the more they start to ignore you. Also what type of ban 1 hour, 72 hour, or permanent ban?
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Originally Posted by Ghost Recon
Me and my hole guild played for over a day and a half near non stop when Factions and Nightfall where released and intend to do the same for GWEN we just have to be the first to finish them
Note to the OP don't pester support the more tickets you send to them the more they start to ignore you. Also what type of ban 1 hour, 72 hour, or permanent ban? |
Your account has been banned from guild wars for a breach of the user agreement and/ or Rules of conduct.This ban is permanet.(Code=045)
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Originally Posted by Lilith Moonraven
Message i get
Your account has been banned from guild wars for a breach of the user agreement and/ or Rules of conduct.This ban is permanet.(Code=045) |
Yer just get a support ticket sent off asking why where you banned and that you think it is un-justified. They should reply back quite quickly.
P
You have read the EULA? maybe you then know that you did something that is in violation of the EULA. Maybe you could then say you know you were banned unrightfully instead of feeling like that. Maybe you did something against it that you werent aware of as being a violation of the EULA?
Like suggested above, did you buy loads of duped items during the dupe crash? Then yes, you got banned since you bought a smelly product. You farm alot? Care to explain on the situation a bit?
Like suggested above, did you buy loads of duped items during the dupe crash? Then yes, you got banned since you bought a smelly product. You farm alot? Care to explain on the situation a bit?
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Originally Posted by Drop of Fear
no point in crying on guru... just send a ticket and see what happpens.
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I'm not picking on the OP personally, but I'm sick of seeing people post about them being banned on here.
I got banned about a month ago for the same thing ( code=045) , but I didn't go in here and post about it.
I simply sent a ticket to anet, followed thier instructions, and in less than 2 days got my account back.
Accidently bannings do happen. And thats what happened to me and many others.
But I don't see any logic in posting about it.
If one did send a ticket knowing they did nothing wrong, and still remained banned after anet researched it, then I'd find that an interesting topic.
But yes, just because you got banned and have yet to contact anet about it isn't anything new around here.
I got banned about a month ago for the same thing ( code=045) , but I didn't go in here and post about it.
I simply sent a ticket to anet, followed thier instructions, and in less than 2 days got my account back.
Accidently bannings do happen. And thats what happened to me and many others.
But I don't see any logic in posting about it.
If one did send a ticket knowing they did nothing wrong, and still remained banned after anet researched it, then I'd find that an interesting topic.
But yes, just because you got banned and have yet to contact anet about it isn't anything new around here.
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