Insane Lag (1000 - 100, 000 ping area)
chillpill_2u
And there I thought I was the only one. Last night in a Cathan mission I lagged big time. Normally I don't lag like that but last night it was horrible.
Seissor
our issue isnt lag spikes....its 50, 000 ms ping+ ALL DAY with the exception of night time being ok. for some.
GenobeeX
Having same problem, since I bought gwen i'ved had extreme lag, I did change my graphic driver settings and it help for at least 3 weeks but this week the lag is horrible. I cant barly play under these conditions!
redstarx
Any update yet to this? So far, at least the lag would fix for me by 9pm EST...it's 10:15 and I'm stuck on the loading screen after you pick a character. Sent another reply to support with the pingplotter data...
Arcane_Penguin
Australia 1500k connection, 10-50 average
Roo Ella
Well West Oz here and this Arvo GW is totally unplayable for me 
Pings from 5000 up and always in the red
Last night was playing fine
My ISP checked line so did Telstra and no problems found
whats going on?
Never had it this bad before to make me stop playing sure the occasional lag on weekends but
could still play.
Conection 8192/384 adsl
Pings from 5000 up and always in the red
Last night was playing fine
My ISP checked line so did Telstra and no problems found
whats going on?
Never had it this bad before to make me stop playing sure the occasional lag on weekends but
could still play.
Conection 8192/384 adsl
Seissor
a reminder to all people with lag. send a support ticket to Anet/PlayNC and if possible, tell them about this thread please. Its fairly obvious now this is a big problem and alot of aussies and other people are suffering and its not going to get better before it gets worse.
Roo Ella
I keep sending reports but will keep doing so
anyway this was the latest snap was in Shing je and playing ok for about 15 20 min then
bang slowed down stopped started running again slowed down and stopped
and this was the ping at the time.
Can play any other games OK can search net can download moves ect ect
all without problems it's just GW.
Maybe it's a link from Oz to overseas ?
++++++++++++++++
EDIT about 1 hr later
I just noticed if I change from Euro english dist to an International dist I get pings between 200 and 500 and have no problems
at all moving for the last 30 odd min
Weird
but I then changed back to Euro just before this edit and i hit the bad pings again and stopped moving.
So am going to keep switching back and forth and see if the same thing happens and send that info to support.
anyway this was the latest snap was in Shing je and playing ok for about 15 20 min then
bang slowed down stopped started running again slowed down and stopped
and this was the ping at the time.
Can play any other games OK can search net can download moves ect ect
all without problems it's just GW.
Maybe it's a link from Oz to overseas ?
++++++++++++++++
EDIT about 1 hr later
I just noticed if I change from Euro english dist to an International dist I get pings between 200 and 500 and have no problems
at all moving for the last 30 odd min
Weird
but I then changed back to Euro just before this edit and i hit the bad pings again and stopped moving.
So am going to keep switching back and forth and see if the same thing happens and send that info to support.
Seissor
guy in south africa and dominican republic also have this issue.
Njaiguni Blaze
I have no problems at all :l (European server, english) Neither do my guildies.
Lagg
http://www.internetpulse.net/
Global Crossing is having problems again.
My ping is higher than normal (>200 instead of <100), though I still have no real reason to complain compared to many of you.
Anyway, it doesn't make it any less of a widespread issue.
I do hope this gets fixed soon, we don't want a Summer 2007 all over again (when the Frankfurt hub failed).
Global Crossing is having problems again.
My ping is higher than normal (>200 instead of <100), though I still have no real reason to complain compared to many of you.
Anyway, it doesn't make it any less of a widespread issue.
I do hope this gets fixed soon, we don't want a Summer 2007 all over again (when the Frankfurt hub failed).
Seissor
i doubt that sorry. As Global Crossing ALWAYS has issues. I think it is simply coincidence as at night (my time which is east cost aussie) they have isseus but i play fine at night. but of course when global crossing is having more issues it will be a more intense amount of lag.
Kittani
There's has to be a constant in our problems. I'm just having trouble in identifying just what it is.
In my case, I know it's not my PC, as we run 2 PC's here, both with their own copy of GW, and the same problems occur on both.
Also had a friend come over, and his account had the same ping issues.
Out of 3 a/c's, one was orginated on the US servers, 2 on the Euro servers.
We're in the suburbs of Melbourne. Our ISP is aanet, 1500/256 connection. We know that aanet runs their international line through singtel. But at GW's laggy times, we dont have problems with general net browsing, and other online games run perfectly.
Modem is a D-Link 302g.. dont know what else I can tell you at this point, let me know if you ant any more info.
In my case, I know it's not my PC, as we run 2 PC's here, both with their own copy of GW, and the same problems occur on both.
Also had a friend come over, and his account had the same ping issues.
Out of 3 a/c's, one was orginated on the US servers, 2 on the Euro servers.
We're in the suburbs of Melbourne. Our ISP is aanet, 1500/256 connection. We know that aanet runs their international line through singtel. But at GW's laggy times, we dont have problems with general net browsing, and other online games run perfectly.
Modem is a D-Link 302g.. dont know what else I can tell you at this point, let me know if you ant any more info.
Dark Savior
what sort of graphics card are you running? is it able to keep up with the FPS? I would assume so.
Just curious about this one.
Just curious about this one.
Kittani
The graphics card on my PC is an ATi 9600pro (FPS is usually sitting in the mid 20's) and the other PC is running InVIDIA 7600GS, FPS on around 60. No hardware has been changed recently.
My PC is pretty much the recommended the stats as per the GW:en box, it's not high end, but it does the job.
My PC is pretty much the recommended the stats as per the GW:en box, it's not high end, but it does the job.
uberdruid
I have been having the same issues for over a month now.
It was from within a thread from AANET's forums that I found a link to this one.
If anyone is interested:
http://forums.aanet.net.au/viewtopic.php?t=13569
I have also gone through the rounds with GW support which proved pretty pathetic.
This issue seems to be effecting a hell of alot of people. I can't understand why no one wants to at least try and isolate where the problem is from.
I for one am sick of it. If someone doesn't start at least looking at the problem soon I will be both churning from AANET and blacklisting GW and related products regardless of who is to blame. The lack of response from both sides is appalling.
It was from within a thread from AANET's forums that I found a link to this one.
If anyone is interested:
http://forums.aanet.net.au/viewtopic.php?t=13569
I have also gone through the rounds with GW support which proved pretty pathetic.
This issue seems to be effecting a hell of alot of people. I can't understand why no one wants to at least try and isolate where the problem is from.
I for one am sick of it. If someone doesn't start at least looking at the problem soon I will be both churning from AANET and blacklisting GW and related products regardless of who is to blame. The lack of response from both sides is appalling.
Kittani
Thanks uberdruid, I've been keeping tabs on that thread too. That's when I realised that it wasn't just ME, there were others with the same problems.
I wont be around tonight to try and get a tracert during the GW "Bad time" (as I now like to call it) so I'll try Sunday night again. That being said, I just popped my head in game and I seem fine.
I wont be around tonight to try and get a tracert during the GW "Bad time" (as I now like to call it) so I'll try Sunday night again. That being said, I just popped my head in game and I seem fine.
Roo Ella
Sigh It's just as bad this morning unplayable
I'm with Exetel ISP if that helps think they go through Optus to overseas
Dunno
I'm with Exetel ISP if that helps think they go through Optus to overseas
Dunno
Seissor
i see a name popping up alot.
singtel and optus
and another memeber recently said they churned to Internode, they have since not returned to this thread to voice further internet issues. I am churning over to Internode the coming week, I will inform my old ISP, Anet/PlayNC and this thread of the success/failure of this effort.
singtel and optus
and another memeber recently said they churned to Internode, they have since not returned to this thread to voice further internet issues. I am churning over to Internode the coming week, I will inform my old ISP, Anet/PlayNC and this thread of the success/failure of this effort.
Roo Ella
Here is mine only went for about 10 min before disconect
I don't understand this kind of stuff
I don't understand this kind of stuff
redstarx
So...I received a response and was told to try at the european servers...I've been switching back and forth between euro and international and have not noticed a significant difference, the game is still impossible to play. Another suggestion they gave me was to try and access GW from a different location, I'm going to have a guildie who lives about 30 min (by car) away from me to try it out in the next hour or so. The person helping me (Christopher) in support DID mention that they haven't had any problems in my area..only in Australia (so hurrah for you aussie ppl...they're looking into it :-).
Paul_N
Since about the 4th of September I also have been experiencing unplayable lag & disconnects from about 2PM till the early hours of the morning (Brisbane , Aust time ) . Three days ago I churned from my old ISP aanet to Internode & have had no lag issues since - * crosses fingers * .
Kittani
Thanks Paul, keep us updated!
Dont really want to have to churn just so I can play Guild Wars. Everything else works fine, so surely something can be done to fix this? So at this point it looks like server point access? Who would be responsible for something like that if it is?
I'd like to know what the actual problem is before I change my ISP too, dont want to run and change and pay for reconnection costs, only to have a fix shortly after.
Dont really want to have to churn just so I can play Guild Wars. Everything else works fine, so surely something can be done to fix this? So at this point it looks like server point access? Who would be responsible for something like that if it is?
I'd like to know what the actual problem is before I change my ISP too, dont want to run and change and pay for reconnection costs, only to have a fix shortly after.
Seissor
received a reply from jamison who switched to Internode he says all is well. I should churn over in 1-3 days and I will let all know.
If it DOES work then you know there's always an ISP out there to use. At the very least you can inform your ISP that it IS their problem and if it aint fixed you will leave and inform many others to leave. This really isnt an isolated case.
If it DOES work then you know there's always an ISP out there to use. At the very least you can inform your ISP that it IS their problem and if it aint fixed you will leave and inform many others to leave. This really isnt an isolated case.
Seissor
does anyone have an update? i got my internode connection today, so far so good, but i havent played for long.
Fowler
After update which was downloaded on Friday evening I have ping like dreadful pain in Gates of Pain mission.150K++ all the time.Other ppl have the same.I think the reason is AB EVENT.B4 it everything was ok...
Lets wait for the finish...
Lets wait for the finish...
Kittani
Still messing about with aaNet, they believe that the problem lies with a Singtel / NCsoft link, thus removing it from their hands.
NCsoft seem to think that it's still our ISP, thus removing it from their hands.
Although support from aaNet have made a little progress
I get on during the day when I can, but at night it's still as shocking as ever. I only want to churn over to another ISP as a last resort, Guild Wars isn't really worth it to me anymore and after over 2 years of playing, I've probably got my hours worth. But I've barely touched GW:en, and I've been guildless for a bit, finding a guild is nigh on impossible without even being able to CHAT with prospective guilds.
If it doesn't get resolved then next time someone asks me for a new game to play, I'll be telling them to steer clear of GW.
NCsoft seem to think that it's still our ISP, thus removing it from their hands.
Although support from aaNet have made a little progress
Quote:
|
Jason_M wrote: Well, the information posted so far is not very conclusive. My current thoughts based on what I can see is that the issue is with Guild wars and their bandwidth provider. A case has been logged with our network engineers who are investigating further, and will log a case with Optus if possible(assuming Optus can do anything). Jason |
If it doesn't get resolved then next time someone asks me for a new game to play, I'll be telling them to steer clear of GW.
Roo Ella
Get your ISP provider to Prioritize QoS for Guild Wars they use the same to WoW apparently as both games have been bad for us.
Also get them to check the game signatures.
My ISP (Exetel) has now fixed all this there end and Guild Wars and WoW are now running great to Oz for me and many others that play from that ISP
since they did all this tweaking.
Hope this helps
Also get them to check the game signatures.
My ISP (Exetel) has now fixed all this there end and Guild Wars and WoW are now running great to Oz for me and many others that play from that ISP
since they did all this tweaking.
Hope this helps
Jamison0071
Hi guys, do not blame Guild Wars or NCSoft for this lag. I am pretty sure that it is your ISP. Churn to Internode, just like Paul and Seissor, I churned to Internode and immediately my ping was back to normal. Seriously, churn to Internode, don't blame Guild Wars. (how many times did I say Churn and Internode in that paragraph :P)
PS: When you get back in GW Kittani, you are welcome in my guild, (full Australian/NZ guild, in full Australian/NZ alliance).
PS: When you get back in GW Kittani, you are welcome in my guild, (full Australian/NZ guild, in full Australian/NZ alliance).
Seissor
im now on internode 0 issues. and i must say i did have issues with telstra not switching my line over. but internode tech support was soooo polite and helpful and 12 hours after i reported my problem it was FIXED.
now with eftel my old isp it took them 3 days to say "its not our problem" when i had any fault in my service.
i know ppl may not want to churn over, thats fine so maybe investigate roo ella's option or tell your ISP again it IS THEIR PROBLEM! and ppl have left en masse to internode, their rival because of it!
now with eftel my old isp it took them 3 days to say "its not our problem" when i had any fault in my service.
i know ppl may not want to churn over, thats fine so maybe investigate roo ella's option or tell your ISP again it IS THEIR PROBLEM! and ppl have left en masse to internode, their rival because of it!
Oblivion99
you know what is very odd? I had your exact situation about a month and a half ago, and anet gave me exact mssgs back too (pingplotter, hijack this), and I was using 2 comps, 1 new and 1 old but both not working with GW. the best part of it all though, was in the end, i got a new modem from my ISP after countless calls to customer service (they of course said that internet was working fine when they "tested" it, but ofc they were BSing). The new modem immediately fixed all my connection problems with GW. I went from 50,000-100,000 ping to 100-200 ping as soon as the modem was changed. try to get a new modem from your ISP, if you got one recently, ask for another. this was infact the SECOND new modem i got within 2 weeks, the first new one mustve been broken. Hope this helps, i remember this problem annoyed me for weeks.
Seissor
im on my isp using my old modem. it is not modem related. i think you'll your find your isp just fixed the problem around the time you got your 2nd modem.
Viper1769
Well i m on EFtel and i have been reading everything i can about this problem ... for nearly 2 months now this has been on going and yet there is no end in sight. From what i have seen it is not just one ISP but many and after reading forums on whirlpool, aanet and here that seems to be the case, I read that even internode had issues with lag but from what u say here it seems it may be fixed. MY ISP told me it was my problem so i m late posting this as i wanted to check all my basis first to make sure that it wasnt me (so i bought a new router, cables, modem and even got a top fo the range new computer) but big suprise!!!! its wasnt me. i have run trace routes and yes another supprise EFtel is going through Singtel as well and thats where i m lossing all the packets and timing out... Now its great that we all know where the problem SEEMS to be but surely someone somewhere (from like one of the ISP) can find a solution to this problem. I m not going to lay blame anywhere BUT here is a novel idea CANT ANET AND THE ISP's GET TOGETHER AND SORT IT OUT!!!!!!!!!!!!!!!!!!!! as of yet no one is getting anywhere alone.
Nida
well darn it. I know I posted a "sollution" a little while back, which DID solve my problems for a while, but they are back again just as bad if not WORSE than ever, and have been for the last 2-3 weeks.
I can play just fine during the day, but at arround 3-4 pm I start to get lag which does not clear up again tilll between 2 and 3am.
My ISP is dodo, they also say there is no problem with my connection. As far as they are concerned, it is my computer that is a problem ( I think not) or it is an NC soft problem - but definately not theirs. Dodo also buy internet from a re-seller who buys from optus, so we are routed through SingTel, same as the other people mentioned in this thread.
I WANT to churn to internode, as many people have said they dont have any problems with them, but my husband is flatly refusing to believe me thatI have a problem, and refuseing to change ISP. Unfortunately for me, my husband is a technitian for Telstra - he spends his day driving arround fixinf people's telephone and internet problems all day, and refuses to believe I am having such an issue , as with the same as everyone else, general internet use and downloading isnt a problem - its online gameing being messed with by singtel.
Going to have to talk to him and porribly throw a hissy fit or 3 till he makes teh damn call to churn us to another ISP ( we dont have our intenet with Telstra, as even though he is staff, they are just too damn expensive and we simply cant afford them )
I can play just fine during the day, but at arround 3-4 pm I start to get lag which does not clear up again tilll between 2 and 3am.
My ISP is dodo, they also say there is no problem with my connection. As far as they are concerned, it is my computer that is a problem ( I think not) or it is an NC soft problem - but definately not theirs. Dodo also buy internet from a re-seller who buys from optus, so we are routed through SingTel, same as the other people mentioned in this thread.
I WANT to churn to internode, as many people have said they dont have any problems with them, but my husband is flatly refusing to believe me thatI have a problem, and refuseing to change ISP. Unfortunately for me, my husband is a technitian for Telstra - he spends his day driving arround fixinf people's telephone and internet problems all day, and refuses to believe I am having such an issue , as with the same as everyone else, general internet use and downloading isnt a problem - its online gameing being messed with by singtel.
Going to have to talk to him and porribly throw a hissy fit or 3 till he makes teh damn call to churn us to another ISP ( we dont have our intenet with Telstra, as even though he is staff, they are just too damn expensive and we simply cant afford them )
Kittani
Quick update from the aaNet side of things...
Still sucks, probably even worse now. Guild Wars would be playable until about 7, then would get laggy. Now, at about 2pm, the lag starts, and also all day and night over the weekend.
And yes, we're still with aaNet (for the time being). They've acknowledged that it's a problem, so we're no longer getting the run-around (as badly). They've taken it up with Optus/Singtel, but I doubt just how and WHEN they'll fix it. Had to send in tracerts and ping to aaNet the other night so they could give that info forwards, it's a little step, but at least it's progress.
I've had up to here with aaNet, but unfortunately no other ISP can compare price wise... but I'm not getting the service that I am paying for.
So aanet, Eftel and now Dodo are having this riduculous issue? There are probably others out there thinking that it's their problem, and are getting fobbed off by their ISP's who wont/not willing to listen.
Still sucks, probably even worse now. Guild Wars would be playable until about 7, then would get laggy. Now, at about 2pm, the lag starts, and also all day and night over the weekend.
And yes, we're still with aaNet (for the time being). They've acknowledged that it's a problem, so we're no longer getting the run-around (as badly). They've taken it up with Optus/Singtel, but I doubt just how and WHEN they'll fix it. Had to send in tracerts and ping to aaNet the other night so they could give that info forwards, it's a little step, but at least it's progress.
I've had up to here with aaNet, but unfortunately no other ISP can compare price wise... but I'm not getting the service that I am paying for.
So aanet, Eftel and now Dodo are having this riduculous issue? There are probably others out there thinking that it's their problem, and are getting fobbed off by their ISP's who wont/not willing to listen.
Fowler
I dont know wtf is going on but i cant play GW for 2 weeks coz of damn ping.I did everything I could...No result!Other online games are ok but Gw...I wish they fixed it...
MaDDoG1221
Im with aaNet and i also encounter LOTS of lag during night, but during morningand part afternoon, its run perfect!
Khazad Guard
Well the joys of being Australian :P
I thought my lag was bad, I get so frustrated but the max I've gotten is 18k...Now i see mien is hardly as bad. I'm live in Western Australia and with Optus.
Anyway what does 'churn' mean? Didnt have time to read through the whoel thread, but what's 'churn' and 'internode'? Sorry :/
I thought my lag was bad, I get so frustrated but the max I've gotten is 18k...Now i see mien is hardly as bad. I'm live in Western Australia and with Optus.
Anyway what does 'churn' mean? Didnt have time to read through the whoel thread, but what's 'churn' and 'internode'? Sorry :/
Fowler
guys I made tracert of connection to Gw server...got this results...Can any1 explain what does it mean?Something doesnt allow to connect?
http://img99.imageshack.us/my.php?image=trace2lz0.jpg
http://img99.imageshack.us/my.php?image=trace2lz0.jpg
I Will Avenge You
I just started getting insane lags the past few days.
Fyi, my university's ISP have done up to 12mbps on d/l (with my compy) and I usually sit around 20-38ms of ping.
And all this (95% of the time) is happening *only* in RA!
Fyi, my university's ISP have done up to 12mbps on d/l (with my compy) and I usually sit around 20-38ms of ping.
And all this (95% of the time) is happening *only* in RA!