It's almost impossible to successfully /report

Kahlindra, you can't be banned for scamming for a run. It's come up often in the past, even to me. It's why so many people have done it. No consequence.

seems a bit odd to need 6 peopel to report a leecher, what happens if there are 7 then?

2 woudl be more sensible

Then not being able to /report the guy won't make a difference, surely? Unless scamming rules are changed with the report system. Are they? Not being combative, just curious. Would hope this system would be helpful.

It would be nice if it was, but I doubt it. Maybe... Gaile can pop in right now and comment on this?

... =O ? ... Hm, guess not.

EDIT: Gaile summoning powers successful. Seras Aran Victoria gains a skill point.

Hi,

There are things we can address and things that we cannot. We can address an exploiter, or a bad name, or a person who engages in harassment. Use /report for those.

Just as a FYI, we cannot get in the middle of in-game arrangements that may result in "scamming," such as running arrangements. The reason is that it would take a lot of time and trouble to find out who promised what to whom and to prove that whatever was promised wasn't delivered. I have seen the Support Team calls these sorts of arrangements "Gentlemen's Agreements." That terms means that two players come to agreement about what is offered and the cost of that offering.

Example: Player Bob will run Player Grace to Drok's for 1K. However, along the way, Bob gets a phone call and goes afk, Grace gets killed, and afterwards Bob says he made a best effort, that Grace aggro'd a mob and died due to her own lack of wisdom, and he demands that Grace pay him 1/2 for the "service," anyway. Who wants to get in the middle of that mess!? How could we establish the right and wrong of it, and mete out justice?

We have a game to develop and other projects to work on. We offer all types of game support, but we don't offer personal problem resolution. Make your arrangements with people you trust, make smart arrangements, (don't pay up front), treat others fairly (don't overcharge, don't refuse to pay those you owe), and I believe you'll find that almost all players are more than willing to meet you halfway and conduct a transaction that is good for all involved.

As far as the Report System, we do not have a /report for scammers. You can report them via the Support system, but /report does not have that category. As far as /report for leechers, I will make a suggestion that we add in-game messaging about this; I agree it would be helpful.

It IS 2... Why don't quotes count as part of the 12 characters?

Umm, if 7 people out of a 12 man AB team are leechers, it would be just as fast to have your group of 4-5 active people quit the match. Sure you get dishonor, but the 7 leachers will just sit there and get zero faction if you don't fight for them (which is what happens when you report anyway). And it isn't likely to happen several matches in a row so you should be able to work the dishonor off.

That one's easy. The service was a run to Droknar's, the payment was 1k. The run was not completed, therefore Grace owes nothing. If I sent in a screenshot proving that Bob offered to run me to Drok's for 1k, took my money, and cut out?

"While playing Guild Wars, you must respect the rights of others and their rights to play and enjoy the game. To this end, you may not defraud, harass, threaten, or cause distress and/or unwanted attention to other players. You will not report players maliciously, or cause them to be investigated without reason." -Rule 1, Rules of Conduct. I see specifically "you may not defraud..." so isn't that a breach of the rules of conduct?

I realize that if I get scammed in-game, then ANet won't refund me, but the official position seems to be that scammers are free to do as they please, because scamming someone isn't breaking the rules of conduct. I never did get a satisfactory answer when I emailed support a few weeks ago, can you tell us if it against the Rules of Conduct to cheat someone, and can you be banned for it?

I think the point is it has to be OBVIOUS to everyone before a report goes through... Not the typical rage report that tend to happen just cause someone does not like what a person is doing.

The report function IS working. all of PvP is better then it was several weeks ago. NO ONE can deny that... If anything more people are playing PvP again which is what that part of the game needed. More blood.

The people that are being effected are the ones that were consistantly doing it and causing the problem... Some of my guildies included it turns out... To which I say, dude, if you have to leave , do so, but don't be playing PvP if you do not plan to have time to play. I don't think thats unreasonable... If you want to waste some time do it with heroes and henchies and that way its just you. Then your not screwing over others in the process.

Of course they always bitch a little over it. but even if they get the dishonor hex for a short time, well hell your leaving anyway right? let it run out and play normally later...

I've encountered I suppose what is the opposite experience. If I AB, and someone gets reported, it's like a chain reaction, and often 3-10 people will follow suit in reporting, judging by team chat.

It's a weird *mob justice* mentality.

I got reported for calling someone a moron. Lol.

Scammers are breaking the rules of conduct. The issue is how often and at what granular level we can enforce the RoC. Those reported for scamming are investigated, and once a pattern develops, the Support Team will action them. However, be aware that we don't have the bandwidth -- no company does -- to pull chat records for every single "He didn't pay me my 1K." So you say he didn't, he claims he did. What's next, pull records of the character and review all transactions? That is enormously time consuming and costly.

Now, you're right we will not refund lost items. Why? Because to do so is to start a flood of claims of "rollbacks" and "cheats" and "hacked accounts" and more. Only to find that the rollbacks didn't happen, the cheat was a private matter, and the hacked account was a shared account between two friends who had a disagreement about who owned what. (That happens a ton, which really surprised me.)

I know that Support saying "We cannot help you with this issue" is difficult to accept. But in order to mediate the matter, we could very easily spend $100, $200, and more for a single 1,000 gold-piece transaction. Even monthly fee games don't provide such a level of service, and we're not able to do so, either. It is like the police department won't pursue the guy who borrowed your lawn clippers and failed to return them. We will get involved in larger issues or in cases where a player is reported several times. But as you know we cannot reveal the outcomes of that investigation to others. (I wish that we could; it would establish how much is actually getting done, rather than leaving that to speculation.)

Really? Some people! Anyway, the good news is that, despite someone's obvious lack of sense in making that report, you were not blocked. That's evidence that the system doesn't just "automatically" boot you, and that real people are reviewing this stuff before any action is taken.

Personally I think if you can not make your payment within the limits of the trade button function, then possibily there is a problem with your price and what your trying to buy or sell. there just is no reason to be over the trade limits of 100K for any item. And if you can not use something like lockpicks or ecto or gems to make up the difference, then I absolutely know the price is too high...

Anet has made significant changes to the trade function to prevent scams. IE quick bait and switches for fake ecto and such... And other things such as runs and other services. well. Sorry I just can't justify that as something they would care much about. Were talking about paying for a way to cheat after all. If you can not get a friend to do it with you from just playing, then maybe you should not be doing it until you join a group of people that will help you, instead of exploit you.

One problem is that some of the scripts people use to leech are good enough to fool people.

For example, there is a well known female elementalist bot who leeches Fort Aspenwood Kurzick side all day long. She is a script that runs around casting Flame Djin's Haste, Glyph of Lesser Energy, and a couple of other self targeted skills. The guy who wrote that bot recorded about 30 seconds worth of mouse movements and keyboard clicks, that get replayed over and over again. Eventually the bot fumbles its way out of the spawn area, where people get fooled into thinking it is actually a player.

While in the outpost awaiting the next match, it continues to run around in its prerecorded and sporadic movement pattern.

Yeah there might be a couple bots in AB-type games, but 99% of the problem is simply low-tech leechers.

Player Bob said he will do the service, so he should have continued on. It was not established by either the agreement of either player "If something happens" Therefore, that Player Bob should run the service that was agree'd by both. Grace has made a mistake and with her lack of wisdom, hopefully she could not make it again. But Player Bob in the future reference should have communicated and told Grace about that there is a phone call and he needs to go afk.

I hate the word justice, its a bad word and although people use a lot, people also find it hard to explain what justice is. Its like trying to explain what art is. Of course people know what justice and art is, but explaining it to a person by definition what each term is. Well thats something people have had trouble doing for a long time.

I've been trying to help people with the /report thing. NOT telling them how to report, and not reporting them but by doing something that seems that has caused me to get a little bit of grief.

I was rambling around Kamadan and Kaineng City late last night, and saw a few people who were trading in the local, which can be a report offense from what I've seen.

I say to move it over to the trade channel, not being rude about it, and the people do it, not realizing perhaps that that is where it's meant to go.

However, while I was in KC last night, I notice a guy who's wanting to buy something in the local channel, I'm like "take it over to the trade channel" and he pretty much tells me to bugger off, and then as someone was like "That's uncalled for" (talking about the guy I was trying to help) he said he was going to ignore him.

I then state "Hey man, I'm just trying to make sure you don't get reported" (or something to that effect) and then continued on with "If you don't want to that's fine, ignore me - GG"

I know some people get a little report happy, have seen it myself.

However... Because I've been attempting to give a li'l advice... I started getting pm's... Apparently either this guy or the guy's friend or something told people in Kamadan that I was giving away free ecto's. Thankfully I got a nice person who told me what was going on, as I was curious as to the pm's I was getting, and they told others that I wasn't.

So... It can also be just as rough as to try and help someone out from getting reported for lack of insight or foresight, as it can be to report someone for the same things.

I think I'll just stay in my little hole from now on.

And on the aside of AB Leeching reporting?

Sometimes it's difficult to tell if someone is a leecher or not, or more to the point, knowing if someone is lagging or not. There was an occurance where one person was going report happy on two people. One was a leecher, the other one was having severely bad lag and was able to type but couldn't move, and he got reported too.

It'll take some time to get the kinks worked out.

can you please make it so we don't have to target someone to /report them?

like put a little box so we can type ones name into

Yes, I was going to mention this as well. I still report some people the old fashioned way because they think they can jump into a zone, spam or talk foul and then jump out. But, you can still take screenshots and goto the Ask a Question support page and turn them in. Just be sure to note the correct time or approx and the zone you were in when it happened. People can still not escape the screenshot of your chat screen. Anything that comes across that chat screen can still be reported.

The best thing EVERYONE should do is when you goto that Support Ask a Question page for the first time you should put it in your FAVORITES place in your address bar and then when someone needs to be reported you can go directly to that Ask a Question page and report them an it doesn't take near as long to do the report. Then hopefully they will get at least a 72 hour ban. Though I think Anet is too easy on some of these people because I put them in my friends list and after 3 days they will be right back at that same place where I reported them before doing it again. We need some serious longgggg bans like a week or a month, then that might teach them a lesson they won't forget.

Actually got enough dishonor points myself cause not enough people on my team report the leecher(s). Almost as if taking out the leechers kamikazi style. There is already a notice everytime you join a match but people still don't report.

Also with 7/12 leechers...just quit and join another game.

Quit & rejoin = DH. /report by urself = DH. Someone hates ur guts & reports u and convinces everyone else to do likewise = DH. Emo /reports u for willingly killing urself in RA or standing idle because u know the battle's lost = DH.
Y- you just... never win. NEVER. GG Anet.