

Angelic Upstart
winterheart
Olof
Avatar of Odin
Lyger
RyPingu
Deliverance
RyPingu
chewy the king
Pyrea
The Omega Man UK
Lyger
RyPingu
Originally Posted by Pyrea
Hi there
Having come home today after an arduous day at work, was looking forward to adventuring around my favourite world when I couldn't login. Error code 58 and 05. So i came straight to here to see if anyone else was experiencing problems. I'm with BT as well. After reading through the posts, decided to reset my router. Also, a few months ago, BT sent me another router (they were upgrading all the customer routers) but I only replaced the filter. Tried logging on to www.guildwars.com and came up right away, then logged in ok after that. I don't know if this was just luck or the more up-to-date filter worked. Only time will tell I guess. So if any of you were sent updated equipment from BT, try the filter first. Hope this helps and God save us all lol I think it's time to kick BT down the stairs and go with another provider. |
The Omega Man UK
Deliverance
Lyger
Originally Posted by RyPingu
*snip*
4 213.123.108.161 35ms 33ms 32ms TTL:252 (No rDNS) 5 217.41.173.17 37ms 35ms 32ms TTL:251 (No rDNS) 6 217.41.173.66 35ms 33ms 34ms TTL:251 (No rDNS) 7 217.41.173.126 35ms 33ms 32ms TTL:250 (No rDNS) 8 212.140.206.38 37ms 35ms 34ms TTL:244 (No rDNS) 9 217.47.67.82 35ms 35ms 34ms TTL:246 (No rDNS) 10 194.72.2.50 35ms 33ms 36ms TTL:246 (manchester-access1-e0.ukcore.bt.net ok) 11 62.6.201.117 40ms 39ms 40ms TTL:246 (core1-pos0-1-5-0.ilford.ukcore.bt.net ok) 12 62.6.201.118 39ms 39ms 41ms TTL:245 (core1-pos9-0.telehouse.ukcore.bt.net ok) 13 No Response * * * 14 No Response * * * 15 No Response * * * 16 No Response * * * 17 No Response * * * 18 No Response * * * (it wil look slightly different as I am using a utility to do my trace route) |
tsparky
Banner
Tito Bad Boy Ortiz
Katie The Wise
Snograt
Angelic Upstart
chosen of slaanesh
Lyger
Originally Posted by Katie The Wise
Hey!
I have contacted BT, and I have been able to fix mine. Here is what all BT customers need to do: Disconnect and then reconnect your internet connection, restart any modems and routers you may have and clear all of your private data on your PC (cache etc.). Fixed it for me, it is something to do with an update a few days ago to all of the telephone lines in the UK (new software on the severs), restarting everything seems to put your PC into sync with it. BT have appologized publicly for this problem (thats what they told me) however I cant seem to find it anywhere lol. Feel free to contact me if you need any more help Katie |
Kotaki
chosen of slaanesh
Lyger
Kotaki
Originally Posted by Snograt
Guys, cut BT some slack here. This whole thread is full of "Oh god, how crap BT are - I wanna new IP" etc., etc.
When it comes down to it, when was the last time BT failed to connect you? How often does this happen? Seldom to never is the answer. For all their failings, BT are one of the best internet providers in Britain. Thay're not the cheapest or the fastest but they are reliable. For the record, I'm with BT too and I also lost all connections to the guildwars.com domain. It sucks, but it's temporary. Weather the storm, learn and move on. (Also for the record - I don't work for BT! I work for a crappo train service provider. Feel free to rant about LUL ![]() |
Deliverance
Lyger
Snograt
Originally Posted by Kotaki (and others!
i agree that BT are very good, i have been with several ISP's and BT is the best by far! but when I pay 24.99 for a service i dont expect to be told its my problem etc.
|
Dr Cannabai
Kotaki
Originally Posted by Dr Cannabai
i have also tried Katies idea. I still cant access guildwars.com or arena.net. in addition i cant get past the login screen as it cant connect. im also with BT.
ill ring them tomorrow and post again. |
Banner
Atra Culpa
T1Cybernetic
Originally Posted by Banner
Hi,
I'm a BT customer I have full access to the Internet apart from: www.guildwars.com/support wiki.guildwars.com/ When i load up guild wars i either: Can't get past the log in section (Error code 058) or Can't load up my character (Error code 005) This problem has been occurring sporadically over the last couple of days. This morning i could log in and play, this afternoon i get this poop! Kind of glad to see it's not just me but unfortunately it does not seem to be as simple as (switch off your home hub) for me ![]() Any news/information/updates will be much appreciated. |
Pyrea
Mojo Moo
The Legg
Deliverance