Has GW broken?

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

Hmmm Bt probs? I haven't rebooted mine yet but I can't get in either.

Frankly, as much as I like BT (and they are reliable) the homehub is a pile of dog droppings. I'm going back to my netgear router, that thing never let me down.

fsimeta

Pre-Searing Cadet

Join Date: Dec 2007

UK

The Ghosts of Paradise

E/Mo

Hi all,

Just joined the forum, but wanted to add my woes with BT connection. Have tried defragging, restarting router (that worked sometimes), but getting lag inside game. Been fine for months, so might be something to do with BT's upgrades...

Well, good to be here anyway. Had to join at some point, so downtime is as good as any

Fsi

Fidelity

Fidelity

Frost Gate Guardian

Join Date: Sep 2007

Restarting router worked fine...2 mins later i got extreme lag and booted out. Now I can't get passed the connecting screen, always on 0%.

With BT using a Belkin router. Code 005 again, same as I had 2 or 3 weeks ago...

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

Rebooting the router worked for about 2 mins. Looked away from the right hand monitor to check this thread and when I got looked back I'd DC'd again.

Looks like I'm playing WoW tonight then.

Edit: Rofl... can't get on to GW support site now..

Knight O Cydonia

Knight O Cydonia

Frost Gate Guardian

Join Date: Apr 2007

No Goats No Glory [BAAA]

Me/

Im getting the same symptoms as everyone else, but am with Virgin Media. Curses!

Vol Thoth

Vol Thoth

Pre-Searing Cadet

Join Date: Jan 2007

N/Me

Quote:
Originally Posted by Knight O Cydonia
Im getting the same symptoms as everyone else, but am with Virgin Media. Curses!
same here

baz777

baz777

Jungle Guide

Join Date: Dec 2005

South East England

Leader: Lady Hairy Armpits S[mell]

E/

Same problem here, also with BT

Gaile has replied to a similar thread on another site, so is aware of the BT issue.

Lyger

Lyger

Academy Page

Join Date: Aug 2005

Cambridge, UK

Metal Headz

Me/

Lost my connection again. I did manage to get it back to apologize to my Alliance AB team after I hit the repair button on my network icon. Unfortunately, because I had err 7, followed by error 58 when I attempted to reconnect, I wasn't able to get back into the battle. I've given up for the night. At least I got an hour and a half AB fix though! Better than nothing, I guess.

baz777

baz777

Jungle Guide

Join Date: Dec 2005

South East England

Leader: Lady Hairy Armpits S[mell]

E/

Just managed to get on for 30 mins with no problems at all.

Came out and tried to log in again - stuck at 0% conneting screen.

Can now log on to guildwars.com which I couldn't earlier!

Fonzie14

Pre-Searing Cadet

Join Date: Dec 2007

W/Mo

Hi All,

Another forum noob here. I am also with BT and having the same probs. I use a Belkin Router and have managed to get on to GW a couple of times by switching it off at the mains (not just restarting it though).

Have done the tracert, see below.

5 32 ms 31 ms 30 ms 217.41.176.65

6 33 ms 34 ms 34 ms 217.41.176.138

7 32 ms 32 ms 30 ms 217.41.176.58

8 40 ms 32 ms 30 ms 217.47.110.242

9 30 ms 29 ms 29 ms 217.32.171.213

10 31 ms 30 ms 30 ms core1-pos15-0.manchester.ukcore.bt.net [62.6.201.249]

11 37 ms 38 ms 36 ms core1-pos0-1-4-0.ealing.ukcore.bt.net [62.6.201.81]

12 38 ms 36 ms 37 ms core1-pos1-0-0.telehouse.ukcore.bt.net [62.6.201.82]

13 37 ms 36 ms 36 ms cr02.ldn01.pccwbtn.net [195.66.224.167]

14 * * * Request timed out.

15 * * * Request timed out.

etc,etc

As you can see, my trace seems to get past the 'telehouse' ..... not sure if that means anything though!!

Guess we'll just have to wait for BT/Arena to sort it all out.

TTFN

BigDave

BigDave

Krytan Explorer

Join Date: Jul 2006

Manchester, UK

The Sapphire Rose [TSR]

I'm having similar problems with Virgin Media. Trouble happens when i try to zone. Works most of the time but then i'll get a code 005 on an area. Then whenever i try to load into that area i'll keep getting code 005's, but only for that area. Then after a time it works again. Couldn't get into GH earlier and now i can't get into the Thom+Rand dungeon in Slavers.

EDIT: Now it seems to be doing it all over the place.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Heh, does this sound familiar?

Quote:
Originally Posted by Support
Hello Tony,

Thank you very much for contacting the Guild Wars Customer Support Team. We have received multiple complaints from BT customers and we´re currently working together with BT to find a quick solution to this issue.

Thank you again for your patience and cooperation.

Regards,
GM Emily

Guild Wars Customer Support
NCsoft Europe

Draiyne

Pre-Searing Cadet

Join Date: Nov 2006

Thought I should copy my trace results here too:

Tracing route to guildwars.com [206.127.153.151]

over a maximum of 30 hops:

1 2 ms 92 ms 1 ms voyager.home [192.168.1.1]

2 13 ms 13 ms 13 ms esr9.birmingham6.broadband.bt.net [217.41.221.140]

3 13 ms 13 ms 13 ms 217.41.221.13

4 22 ms 15 ms 16 ms 217.41.216.9

5 88 ms 13 ms 13 ms 217.41.172.138

6 14 ms 13 ms 14 ms 217.41.172.58

7 14 ms 13 ms 13 ms 217.47.79.50

8 14 ms 14 ms 14 ms interconnect2-gig1-0.manchester.fixed.bt.net [195.99.120.93]

9 19 ms 18 ms 18 ms core2-pos0-1-5-0.ilford.ukcore.bt.net [62.6.201.121]

10 19 ms 18 ms 17 ms core2-pos9-0.telehouse.ukcore.bt.net [62.6.201.122]

11 18 ms 18 ms 18 ms manchester-nasaccess2-fe01.mdip.bt.net [195.99.125.66]

12 85 ms 85 ms 98 ms tge7-2.fr3.lga.llnw.net [69.28.171.125]

13 92 ms 91 ms 91 ms tge2-4.fr3.iad.llnw.net [69.28.171.157]

14 * * * Request timed out.

15 * * * Request timed out.

I was fine until today, when I couldn't leave the American districts or enter any missions. After rebooting I couldn't log on at all, and guildwars.com wasn't loading.

El Supremo

El Supremo

Pre-Searing Cadet

Join Date: May 2006

Team Amazing

W/Mo

Oh joy, its not only me this has happened to. great, bloody BT.

Master Sword Keeper

Master Sword Keeper

Krytan Explorer

Join Date: Sep 2006

Dead Isle

Farmers Of Woe [FoW]

W/

EDIT:

Wtf. Someone' decided to be childish and edit my post. lolz

anyway. Yea nothin's really wrong with GW's as of yet.

Does need a fix in some areas though.

baz777

baz777

Jungle Guide

Join Date: Dec 2005

South East England

Leader: Lady Hairy Armpits S[mell]

E/

I’ve just started work and have not tried to log on for 8 hours or so.

Is this still an issue or has it been resolved.

Thanks

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

I just got up and checked. The new build came down and I logged in just fine, I'm going to leave it running for 10 minutes to see if it's ok.

Hmm the dwarf pen is back in Kamadan minus the dwarf and the Xunlai chests gave moved. Game is loading quicker then usual though.
Hope it's fixed for everyone !

edit: Okay ran it for 30 mins, everything was fine. Logged in and out and swapped characters a couple of times and no issues.

Tito Bad Boy Ortiz

Frost Gate Guardian

Join Date: Dec 2007

Fast As A Turtle [WoOm]

Same i tried it this morning and could log in fine etc, could also go on the official guild wars site and guild wiki, i think its fixed.

Dr Cannabai

Pre-Searing Cadet

Join Date: Dec 2007

[Wolf]

Mo/Me

Yea, same here, logged in this morning and Guild Wars is working fine. i can get into GW.com aswell where as before i couldnt. appears to be all sorted.
but if anything goes wrong with connection in regards to GW again we will all know who to blame next time.
stupid BT.
and the BT home hub was made by a blind two year old. piece of junk.
rant over now, thanks )

Angelic Upstart

Angelic Upstart

Krytan Explorer

Join Date: Mar 2006

South Coast UK

[SBS] [RETIRED]

W/E

Yeah same for me just finished 55ing some titans in kryta, seems ok, at the moment, lets hope its fixed
Even though i spewed forth my frustration last night it seems that BT and Anet got together and sorted this out , nice to be proved wrong sometimes

Kratos Angel

Kratos Angel

Academy Page

Join Date: Dec 2005

France

Me/

I would like to say ... I got the same problems ... with free (I'm french yeah lol) I dunno if Anet cares about french connexion, but just telling ^^

Fidelity

Fidelity

Frost Gate Guardian

Join Date: Sep 2007

Quote:
Originally Posted by Dr Cannabai
Yea, same here, logged in this morning and Guild Wars is working fine. i can get into GW.com aswell where as before i couldnt. appears to be all sorted.
but if anything goes wrong with connection in regards to GW again we will all know who to blame next time.
stupid BT.
and the BT home hub was made by a blind two year old. piece of junk.
rant over now, thanks )
It was nothing to do with the home hub. Many of us use belkin or netgear and still had the problem

sussuara

Ascalonian Squire

Join Date: Sep 2007

W/

well i was having the same problem as you guys, the problem is at this time(11:05 AM -3 GMT ) i could always login without a problem the problem would be always tonight, from 20:00-22:00... so not sure if it's fixed for me at least

Zaxan Razor

Lion's Arch Merchant

Join Date: Oct 2005

Organised Spam [OS]

W/

I was playing earlier this morning..I logged in and mapped to random arenas where i got an error 7..and now I can't connect at all?

What's going on here...

krizzl3

Pre-Searing Cadet

Join Date: Dec 2007

Im with BT but having SIMILAR problem, unable to access Tabula Rasa
Every evening past 3 days, works ok following morning. Also cant access www.plaync.com, both guildwars and tabula rasa and a few others have some connection to plaync as a company, if any BT Tech Guys are reading right now please help ??

Many Thanks....just wanna play some games

Deliverance

Deliverance

Ascalonian Squire

Join Date: Feb 2005

Northern Ireland

The Biggeyverse

N/

well now ffs when i access guild wars and it tries to download the patch it crashes jeez this is driving me nuts.
*--> Crash <--*
Assertion: Unable to write patch file 'C:\Program Files\Guild Wars\Gw.000'
OsPatch.cpp(326)
any ideas???
nvm reinstalled whole game worked so far..

krizzle

Pre-Searing Cadet

Join Date: Dec 2007

I can access all GW, TR and plaync related websites ok at present, was just playing TR for 5mins before getting EXTREME lag and disconnected :@

Anyone heard anything from BT yet?

Atra Culpa

Atra Culpa

Academy Page

Join Date: Jul 2007

Manchester, England

Servants Of Fortuna [SOF]

N/

I've been able to reconnect to guildwars.com and everything is working fine on the i-net side of things, but it seems I'm having a lot of packet loss on my connection in game. I can skip from 47ms ping to 2,300ms.

How many people are playing on a wireless network?

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

I gave up on wireless a while ago. Despite fantastical claims by wireless vendors, if you can connect with cat5, then do.

Wireless is rubbish except for perfect conditions.

Atra Culpa

Atra Culpa

Academy Page

Join Date: Jul 2007

Manchester, England

Servants Of Fortuna [SOF]

N/

I've just tried on a physical connection and while i didn't get 'current' ping rates as low as on my wireless, the over all average was a lot better and constant rather than big ping/lag spikes.

Guess I'll have to run a cable from my room to downstairs where the router is...

Banner

Pre-Searing Cadet

Join Date: Nov 2006

E/

Mine is working fine now! Thank you bt, and thank you chuck norris!

T1Cybernetic

T1Cybernetic

Desert Nomad

Join Date: Sep 2005

Wakefield, West Yorkshire, Uk, Nr Earth

Alternate Evil Gamers [aeg]

N/

Quote:
Originally Posted by Banner
Mine is working fine now! Thank you bt, and thank you chuck norris!
Mine came back to normal last night and seems to be ok today thank god, God Bless Chuck Noris!

krizzle

Pre-Searing Cadet

Join Date: Dec 2007

All plaync stuff is ok for me, still get d/c when trying to play a game of TR im wireless, reckon it could be a router problem? Never had a problem playing WoW wirless on same machine.

Thanks again

Mr_Cynical

Lion's Arch Merchant

Join Date: Aug 2006

Scotland

Region of Chosen Kings [R.O.C.K]

E/Mo

Quote:
Originally Posted by krizzle
All plaync stuff is ok for me, still get d/c when trying to play a game of TR im wireless, reckon it could be a router problem? Never had a problem playing WoW wirless on same machine.

Thanks again
It's not a wireless router issue - it is either something wrong with BT. If it was something wrong with your router then a) It would fail all the time (mine works maybe once in every 10 - 20 attempts) and b) Other similar services wouldn't work either (my Xbox Live gaming is fine). My own tracerts tend to time out at LINX - the big peering centre in London where data is exchanged between ISPs. I'm not technical enough to suggest what the problem is (although a significant proportion of BT's dynamic IP pool is on spam blacklists), but as the problem occurs before the data reaches NCSoft's server network I think we can rule out NCSoft as the culprit.

One thing I can add to the pool of knowledge though is that it isn't an issue with BT's DNS servers. I set up my router to use OpenDNS earlier today (well, since it's now a minute past midnight technically yesterday) and it didn't make any difference.

Zaxan Razor

Lion's Arch Merchant

Join Date: Oct 2005

Organised Spam [OS]

W/

Is anyone else still having this issue? Because I still can't play the game at all and its been 2 weeks now