Arenanet should reward bug reports.

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feisar84
Frost Gate Guardian
#1
Arenanet should reward people who report bugs in someway.

With the recent banning of the '117' I have come to think that maybe just maybe if arenanet had a better bug reporting system this would of been discovered sooner and maybe less bans would of been given out.

Im suggesting all people who report bugs should be put into a monthly draw or something along these lines. The prizes could be reward points or maybe a mini code. This will give incentive for people to report the bugs more often.

Post your Thaughts..
ryanryanryan0310
ryanryanryan0310
Desert Nomad
#2
They reward you with a better bug free(as much as it can be) game.
Fril Estelin
Fril Estelin
So Serious...
#3
No, ethical hackers should know the reward for discovering vulnerabilities: they are improving the security of the game that they like.

Giving away stuff for that would generate greed, and this is not a good business practice.
zwei2stein
zwei2stein
Grotto Attendant
#4
I actually like it, but not mere bug reports, but major exploit reports.

People would race to find such stuff and to report it. With reward for such bugs being big enough it would be extremely hard to keep anything big under lid.

People would not share these exploits (why tell someone who might report it instead you and get profit). They would not exploit them for long either (why wait for someone else figure it out, why wait for anet employee to notice it: rather report asap and get your guaranteed whatever reward.)
f
feisar84
Frost Gate Guardian
#5
Okay i was not sugesting that people should create there own bugs, im just talking about us run of the mill people who find a bug big or small to have an incentive for reporting it.

A lot of work goes into reporting a bug. At the very least arena net should publish the steps needed to be taken to report a bug.

thankyou.
Fril Estelin
Fril Estelin
So Serious...
#6
Quote:
Originally Posted by zwei2stein
People would not share these exploits (why tell someone who might report it instead you and get profit). They would not exploit them for long either (why wait for someone else figure it out, why wait for anet employee to notice it: rather report asap and get your guaranteed whatever reward.)
I guess you probably know the market of vulnerabilities. This looks fine on first analysis, exactly what you said. But then it creates tensions between hackers, greed because people want more money and become obsessed with this. And I can imagine the RMT companies actually paying a lot of REAL money for this information, much more than Anet can afford.

They should create an official channel for issueing vulnerability reports, but not a business around it, even if it's a virtual business. And we, the community, should create the positive context for these "testers" (because they are and should be treated by us with this respect) to feel good and contribute to a great MMO.
Cacheelma
Cacheelma
Desert Nomad
#7
How counter-productive can this be, can you imagine?

Anet reduces the cost by NOT bothering to hire any QC or Beta-tester, and now you want the reward for doing it?

They're kind enough to let us play without monthly-fee, be grateful.

(and yes, I'm in a BFB mood for a min)
f
feisar84
Frost Gate Guardian
#8
Quote:
Originally Posted by Fril Estelin
They should create an official channel for issueing vulnerability reports, but not a business around it, even if it's a virtual business. And we, the community, should create the positive context for these "testers" (because they are and should be treated by us with this respect) to feel good and contribute to a great MMO.
I agree an official channel is needed if not gw1 have one for gw2, or at least publish the steps needed to report a bug.
kobey
kobey
GW Retiree
#9
If this is implemented, then there will be a new form of farming.

Used to be ecto farming, green farming, gold farming ... Now ...

Bug farming
K
Killed u man
Forge Runner
#10
Anet would actually care about their code than... GW prolly has the most sloppy code out there... There was SOME runescape bugs, there was SOME WoW glitches, but it seems that none of them had so much troubles as GW...

Back to Blizzard, Anet, and try to gain more experience this time
Fril Estelin
Fril Estelin
So Serious...
#11
Quote:
Originally Posted by Killed u man
but it seems that none of them had so much troubles as GW...

Back to Blizzard, Anet, and try to gain more experience this time
Well, I seriously HIGHLY doubt that. Is this an attempt to troll on the back of the 117-banned wave? Or maybe you're running an RMT company?
M
Mork from Ork
Lion's Arch Merchant
#12
First - the exploits and bugs will be found by players whether there is a reward or not. The demographic of computer gamers guarantees that. A large percentage are very computer literate and do get a thrill out of finding holes and breaches in programs. The main reward for this group of players is the sense of having beaten the enemy - whether that enemy is the boss at the end of the mission or the program itself will often be irrelevant. Offering a reward will neither increase nor decrease this. Because this thrill itself is what is being worked for, offering a reward will not create bugs or exploits.

Second - Ethical considerations do not keep exploiters from using the holes they find. Part of the fun of any game for this demographic is finding ways to circumvent the game mechanics. Arguing that they should merely report these to ANet sounds nice but it in the real world it won't happen.

Third - again for this demographic, a "fixed" game does not provide an incentive to report.

Fourth - as to the market for vulnerabilities (though I can't imagine it would be very high for a game like Guild Wars which has only generated a net income of 200,000,000 over a three years span) - it will exist no matter what is done.

Fifth - greed is, in fact, a great business practice. It is why capitalism tends to succeed over communism. All businesses must take greed into account and channel it to succeed or they will fail no matter how beneficial their product.

Sixth - All software firms who are conscious of security already employ this practice. They hire people to try hacking their own software and pay rewards for others who find holes in their programs. They do this because, in the real world, it works and trusting in the ethical and altruistic behavior of people does not.

Seventh - Anet itself is already having problems with QC when it allows a known major exploit to exist for several months and only gets around to closing it when it finally gets posted on a message board. Since what they are currently doing isn't working they need to find a new method

Finally - let's face it, GW1 is nearing the end of its lifespan. It happens with all games. As more of those who fit the "hacker" mentality finish the game and any ingame goals they may have, they will become bored, they will turn to trying to beat the program itself. The percentage of those willing to hack the program will continue to grow while the number of employees at ANet who can address these issues will continue to be the same - or even shrink if they can not come up with funding to make it through till GW2. The simple problem of numbers will simply overwhelm ANet in the end.

Now, you can pretend we live in a different world where greed does not exist and where ethics and a desire for the good of all are paramount. But that is not the world we live in. And any company that tries to live in that fantasy world will fail quickly.

If ANet really wants to succeed in the real world they will need to adopt the OP's plan or something along similar lines. Because that is the way the real world works.
RhanoctJocosa
RhanoctJocosa
Legendary Korean
#13
^ fgdfgs

/unsigned, silly idea.
Solus Spartan
Solus Spartan
Krytan Explorer
#14
The idea is fine, but A-net would never agree to it or ever have it happen.
take_me
take_me
Furnace Stoker
#15
Does /bug still work like in the Betas. I sometimes submitt a report. I don't get a "Unknown command", but I don't get anything else either.
Skye Marin
Skye Marin
Jungle Guide
#16
Basically, you'd end up not with bug reports, but with suggestions how to "improve" the intentional function of the game:

For example:
-"My Heroes always drop their ashes right away"
-"Collector items aren't spared from loot scaling"
-"Tournament tokens aren't accepted for Zaishen Keys"

All three of these are intentional, and not bugs. That equals more work to sift through. The amount of support that Anet does right now costs them tons.
Lonesamurai
Lonesamurai
Furnace Stoker
#17
reward people who break the EULA?


hahahaha
Starsky-sama
Starsky-sama
Forge Runner
#18
Quote:
Arenanet should reward bug reports.
They could do if they choose to reward a person for finding something, but ones it gets out, itll open a lot more eyesores for them in the long term.

I pretty much use /bug when I experience something strange through the gameplay....why the heck would I want to start hunting for them now just to get some sort of a prize...

If I wanted to work for Anet id have applied yrs ago...nty Id rather keep enjoying myself and keep playing...

Again...GW is a game...not work...lol

/g'day.
I MP I
I MP I
Hustler
#19
Great idea! Each person gets a mini Kanaxai for finding a major exploit. It just might increase play! LOL Not going to happen.
ProgTes
ProgTes
Frost Gate Guardian
#20
Yeah, I reported a bug, now where's my cookie? Damn right!

But seriously, I don't think this will encourage people to play more. Bug reports are coming in everyday and it really isn't that much of a problem. But on the other hand, really important bugs or exploits for that matter aren't reported anyway, as we have seen with the 117 incident. I doubt A-net could (or would want to) give a reward that evens out farming an elite boss over and over and over again, or duping for that matter.

I don't think this will work.