Arenanet should reward bug reports.

Arenanet should reward people who report bugs in someway.

With the recent banning of the '117' I have come to think that maybe just maybe if arenanet had a better bug reporting system this would of been discovered sooner and maybe less bans would of been given out.

Im suggesting all people who report bugs should be put into a monthly draw or something along these lines. The prizes could be reward points or maybe a mini code. This will give incentive for people to report the bugs more often.

Post your Thaughts..

They reward you with a better bug free(as much as it can be) game.

No, ethical hackers should know the reward for discovering vulnerabilities: they are improving the security of the game that they like.

Giving away stuff for that would generate greed, and this is not a good business practice.

I actually like it, but not mere bug reports, but major exploit reports.

People would race to find such stuff and to report it. With reward for such bugs being big enough it would be extremely hard to keep anything big under lid.

People would not share these exploits (why tell someone who might report it instead you and get profit). They would not exploit them for long either (why wait for someone else figure it out, why wait for anet employee to notice it: rather report asap and get your guaranteed whatever reward.)

Okay i was not sugesting that people should create there own bugs, im just talking about us run of the mill people who find a bug big or small to have an incentive for reporting it.

A lot of work goes into reporting a bug. At the very least arena net should publish the steps needed to be taken to report a bug.

thankyou.

I guess you probably know the market of vulnerabilities. This looks fine on first analysis, exactly what you said. But then it creates tensions between hackers, greed because people want more money and become obsessed with this. And I can imagine the RMT companies actually paying a lot of REAL money for this information, much more than Anet can afford.

They should create an official channel for issueing vulnerability reports, but not a business around it, even if it's a virtual business. And we, the community, should create the positive context for these "testers" (because they are and should be treated by us with this respect) to feel good and contribute to a great MMO.

How counter-productive can this be, can you imagine?

Anet reduces the cost by NOT bothering to hire any QC or Beta-tester, and now you want the reward for doing it?

They're kind enough to let us play without monthly-fee, be grateful.

(and yes, I'm in a BFB mood for a min)

I agree an official channel is needed if not gw1 have one for gw2, or at least publish the steps needed to report a bug.

If this is implemented, then there will be a new form of farming.

Used to be ecto farming, green farming, gold farming ... Now ...

Bug farming

Anet would actually care about their code than... GW prolly has the most sloppy code out there... There was SOME runescape bugs, there was SOME WoW glitches, but it seems that none of them had so much troubles as GW...

Back to Blizzard, Anet, and try to gain more experience this time

Well, I seriously HIGHLY doubt that. Is this an attempt to troll on the back of the 117-banned wave? Or maybe you're running an RMT company?

First - the exploits and bugs will be found by players whether there is a reward or not. The demographic of computer gamers guarantees that. A large percentage are very computer literate and do get a thrill out of finding holes and breaches in programs. The main reward for this group of players is the sense of having beaten the enemy - whether that enemy is the boss at the end of the mission or the program itself will often be irrelevant. Offering a reward will neither increase nor decrease this. Because this thrill itself is what is being worked for, offering a reward will not create bugs or exploits.

Second - Ethical considerations do not keep exploiters from using the holes they find. Part of the fun of any game for this demographic is finding ways to circumvent the game mechanics. Arguing that they should merely report these to ANet sounds nice but it in the real world it won't happen.

Third - again for this demographic, a "fixed" game does not provide an incentive to report.

Fourth - as to the market for vulnerabilities (though I can't imagine it would be very high for a game like Guild Wars which has only generated a net income of 200,000,000 over a three years span) - it will exist no matter what is done.

Fifth - greed is, in fact, a great business practice. It is why capitalism tends to succeed over communism. All businesses must take greed into account and channel it to succeed or they will fail no matter how beneficial their product.

Sixth - All software firms who are conscious of security already employ this practice. They hire people to try hacking their own software and pay rewards for others who find holes in their programs. They do this because, in the real world, it works and trusting in the ethical and altruistic behavior of people does not.

Seventh - Anet itself is already having problems with QC when it allows a known major exploit to exist for several months and only gets around to closing it when it finally gets posted on a message board. Since what they are currently doing isn't working they need to find a new method

Finally - let's face it, GW1 is nearing the end of its lifespan. It happens with all games. As more of those who fit the "hacker" mentality finish the game and any ingame goals they may have, they will become bored, they will turn to trying to beat the program itself. The percentage of those willing to hack the program will continue to grow while the number of employees at ANet who can address these issues will continue to be the same - or even shrink if they can not come up with funding to make it through till GW2. The simple problem of numbers will simply overwhelm ANet in the end.

Now, you can pretend we live in a different world where greed does not exist and where ethics and a desire for the good of all are paramount. But that is not the world we live in. And any company that tries to live in that fantasy world will fail quickly.

If ANet really wants to succeed in the real world they will need to adopt the OP's plan or something along similar lines. Because that is the way the real world works.

^ fgdfgs

/unsigned, silly idea.

The idea is fine, but A-net would never agree to it or ever have it happen.

Does /bug still work like in the Betas. I sometimes submitt a report. I don't get a "Unknown command", but I don't get anything else either.

Basically, you'd end up not with bug reports, but with suggestions how to "improve" the intentional function of the game:

For example:
-"My Heroes always drop their ashes right away"
-"Collector items aren't spared from loot scaling"
-"Tournament tokens aren't accepted for Zaishen Keys"

All three of these are intentional, and not bugs. That equals more work to sift through. The amount of support that Anet does right now costs them tons.

reward people who break the EULA?


hahahaha

They could do if they choose to reward a person for finding something, but ones it gets out, itll open a lot more eyesores for them in the long term.

I pretty much use /bug when I experience something strange through the gameplay....why the heck would I want to start hunting for them now just to get some sort of a prize...

If I wanted to work for Anet id have applied yrs ago...nty Id rather keep enjoying myself and keep playing...

Again...GW is a game...not work...lol

/g'day.

Great idea! Each person gets a mini Kanaxai for finding a major exploit. It just might increase play! LOL Not going to happen.

Yeah, I reported a bug, now where's my cookie? Damn right!

But seriously, I don't think this will encourage people to play more. Bug reports are coming in everyday and it really isn't that much of a problem. But on the other hand, really important bugs or exploits for that matter aren't reported anyway, as we have seen with the 117 incident. I doubt A-net could (or would want to) give a reward that evens out farming an elite boss over and over and over again, or duping for that matter.

I don't think this will work.

Ok if it is a honest find that does not break the rules in the first place (example: Trading at a trader lose your connection by accident and you get an item you did not pay for) yes but if you have to hack to find out there is a bug/exploit then you have already violated the rules and no.

Idea – for successful report –

A new mini pet called “A Little Narc” a little boy with a dunce cap on him Kidding LOL

Edit- The only thing I would be afraid of with this is that people would HARD CORE look for bugs and may in the process cause more

Hmmm..
ANet does reward you for reporting 'bugs' and glitches:
You get to continue playing on their servers, hopefully with 1 less bug/glitch/w-e to deal with?
THATS the reward.
Why would any gamer 'want' to go bug hunting? The game is for fun.
If you feel it's your calling to work with bugs/glitched/w-e///get a job doing it somewhere...leave my instance alone.

Don't stop here, go one step further: one person would be contacted by RMT/gold-sellers and be offered real money for his "expertise". The word would spread and there'd be a much bigger black market/parallel economy parasiting GW. We don't need that, enough greedy people in this game.

"Seek not happiness too greedily, and be not fearful of happiness."

"There is no calamity greater than lavish desires.
There is no greater guilt than discontentment.
And there is no greater disaster than greed."

Lao-tzu

QFT
12 chars

Well they usually ban people who report them with the rest of the cheaters and sort them out later which is kind of retarded. I think more than a reward system we need a support staff with better ban review policies.

The problem with this is the same problem with the idea of a support channel... Who's paying this support staff? You, with your monthly fee to the game! Oh, wait, but I don't.... Exactly.

Sure, a support channel couldn't hurt, and if it isn't too much work (I'm not sure why it would be), it should probably be implemented, but I don't think anyone's going to reach Nirvana because a Guild Wars staff member occasionally drops into the support channel and then has to listen to a hundred people screaming things.

People would take advantage of this by finding every little thing wrong with the game that they can just so they can get some goodies.

Well, not every single little bug classifies as a "Major exploit" I believe that would be duping or the 117 who abused the Mallyx outpost. If the reward for finding one of these was a super rare mini, let's just say polar bear, it would probably be greater than any reward that these huge exploits can give. Besides it's better than duping and being banned.

WTS New Secret Guild Hall exploit

S/B: lol
C/O: rofl

well, ppl will spam duplicate bug report into their email folder

Wow, why don't they just give you like "reward chests" that you can open once a month and get free stuff from.

oh... wait....

Edit: Shouldn't this be in Game Suggestions?

Any reward will lead to people sending thousands of emails about bugs to support that they cannot deal with... the problem is just that people will report very mundane things and anet will get overwhelmed. The problem with the current system is that it is way too inconvenient to submit a support ticket and follow the entire process to report a bug. Most people (including me) just leave bugs alone because we don't want to waste the time to go through the process of reporting it and most likely not having any result. However, i think that they should re-implement the /bug command (which was used in the betas but is disabled now) with a slightly better system where you can categorize the bug (ie spelling errors, major exploit, npc problem, graphics, etc.). Maybe even for spelling errors or problems with graphics it could be set up so that you simply click on the affected object and it adds that to the bug report. This feature seems rather complex but would make it much more convenient for players to report bugs and would make it much easier for anet to fix them. Although it probably wouldn't be possible to implement a system like this for GW, GW2 should certainly do something to encourage people to submit bug reports.

already implemented in a part of the game.
I think it's called Nightfall

I know the best reward!!

Acctually fix the friggin bugs...

i actually like tihs idea. think about it. this would greatly decrease the amount of exploit around bugs should they emerge because why bother getting ur account banned for testing / reporting bugs when u would gain some reward for reporting instead of exploiting? this would generate some greed, but at least it wouldnt be as reckless and as damaging as exploiting. anet will eventually catch most bug exploiters, so why not curb them early?

although i hafta say the reward should be an in game item and customized and be rewarded for a major bug so that there cannot be bug farmers or gold selling companies profiting from this.

Areanet should reward me for getting baked.

I think that this would just give Anet more work. They'd have to sift through the real bug reports vs. false junk reports that people might send just for a chance at a reward. After they do figure out which is true/false, then they would have to enter the truthful people in the reward list and what about all the liars? What kind of 'reward' are they going to get for wasting people's time?

Prizes? Hell. No. There should be no prize beyond NOT getting banned [unless you exploited it before sending a ticket].

The Salem Bot Trials.

People shouldn't expect rewards for being good Samaritans.....