Favor of the gods issue/loss

Shadowmoon

Shadowmoon

Wilds Pathfinder

Join Date: Jun 2006

N/A

N/

"Minor Favor Update -- 1 February 2008
As you may be aware, players accrued a substantial amount of Favor of the Gods during the weekend of January 18 - 20. The numbers actually exceeded the coding ceiling, because in truth we never anticipated that players would accrue so much Favor in such a short period of time! When the ceiling was reached, the Favor count was reset to zero, but quickly rose to over 28,000 within 24 hours.

In working on the code for tracking Favor, one of our programmers accidentally added approximately 7,000 minutes to the then-current Favor total. These 7,000 were not Favor minutes that had been gained by players; the addition was the result of a simple human error. The programmer working on the "Favor Counter" is going to remove the 7,000 unearned minutes sometime today, February 1, 2008. We wanted to alert players about this minor change so that they do not become unnecessarily concerned when the Favor numbers change. Thank you for your understanding concerning this adjustment. "

So because we gained over the ceiling we lost 36,000 minutes because of the overflow error. This was not restored. But as a error they added 7000 minutes, even though the players have lost a net of 29,000 minutes, they are removing the "unearned" minutes.
Fine i want our 36,000 earned minutes that got delited because of the ceilling.
Edit: I know Gaile isn't "stealing" it, just thought it was a nice eye catching title, and it did appear in Gaile News 8 am this morning in the wiki.

lietzaum

Frost Gate Guardian

Join Date: May 2006

VILE

N/

we still have plenty of favor that is over a week of favor there is not need for that much favor
i will get over it but
i do see the problem you are speaking of and guildwars might see it in time but they will do nothing about it

Darksun

Darksun

Jungle Guide

Join Date: May 2005

USA

Karr's Castle

W/E

Yeah.. that's kinda dumb. Why remove the 7000 when we have 36,000 in reserve?

I pwnd U

I pwnd U

God of Spammers

Join Date: Oct 2005

in the middle of a burning cornfield...

Scars Meadows [SMS] (Officer)

Ohnoes! Losing 7k minutes out of 33k!! Not a big deal... it's good that they are fixing it as we have plently of favor already.

Kiragi Yagami

Kiragi Yagami

Lion's Arch Merchant

Join Date: Nov 2007

Elician Mercinaries [eLm] Leader.

E/Me

QQ Moar? UW/FoW Scrolls arent terribly hard to get, and are usually less expensive than the 1k needed to get in when there IS favor.

MagmaRed

MagmaRed

Furnace Stoker

Join Date: Mar 2007

Our Crabs Know True [LOVE]

R/

They better be prepared for this weekend. With the double XP and gold for Vanquishing, there will be thousands maxing Legendary Vanquisher, and we will have the same problem again.

/sarcasm

I think they learned from their mistake, and this weekend won't be a major concern for title maxing. The 'lost' favor is no big deal, as we have TONS of favor still, and won't be losing it any time soon. I never understood why it mattered to so many people when it happened.

IslandHermet

Wilds Pathfinder

Join Date: Aug 2007

Quote:
Originally Posted by Shadowmoon
"Minor Favor Update -- 1 February 2008
As you may be aware, players accrued a substantial amount of Favor of the Gods during the weekend of January 18 - 20. The numbers actually exceeded the coding ceiling, because in truth we never anticipated that players would accrue so much Favor in such a short period of time! When the ceiling was reached, the Favor count was reset to zero, but quickly rose to over 28,000 within 24 hours.

In working on the code for tracking Favor, one of our programmers accidentally added approximately 7,000 minutes to the then-current Favor total. These 7,000 were not Favor minutes that had been gained by players; the addition was the result of a simple human error. The programmer working on the "Favor Counter" is going to remove the 7,000 unearned minutes sometime today, February 1, 2008. We wanted to alert players about this minor change so that they do not become unnecessarily concerned when the Favor numbers change. Thank you for your understanding concerning this adjustment. "

So because we gained over the ceiling we lost 36,000 minutes because of the overflow error. This was not restored. But as a error they added 7000 minutes, even though the players have lost a net of 29,000 minutes, they are removing the "unearned" minutes.
Fine i want our 36,000 earned minutes that got delited because of the ceilling.

I will have to agree with you this is a bunch of shite POOR FORM ANET POOR FORM.

after the moron who messed up with the programming takes 7k mins away they should raise the limite and give us the 36k that people EARNED.

And for all you people who say its no big deal we have enough its not about the mins its about Anet fooking up and not accepting responsibility for it.

here is a idea for the person who is going to do this just leave the 7k mins and subtract it from the 36k mins that the players earned.

Qual

Qual

Krytan Explorer

Join Date: Dec 2005

Denmark, Karup.

[PuG]

W/E

Quote:
Originally Posted by IslandHermet
I will have to agree with you this is a bunch of shite POOR FORM ANET POOR FORM.

after the moron who messed up with the programming takes 7k mins away they should raise the limite and give us the 36k that people EARNED.

And for all you people who say its no big deal we have enough its not about the mins its about Anet fooking up and not accepting responsibility for it.

here is a idea for the person who is going to do this just leave the 7k mins and subtract it from the 36k mins that the players earned.
/agree

A-net doesn't make sense sometimes...

Shadowmoon

Shadowmoon

Wilds Pathfinder

Join Date: Jun 2006

N/A

N/

Mostly it is the principle that concerns me, I don't go to UW/FoW much, but the fact that they are willing to remove few "unearned" minute due to human error, but unwilling to restore many "earned" minutes due to programing error.

HayesA

Krytan Explorer

Join Date: Sep 2006

Pennsylvania

E/

So now, we shoot the messenger? I thought someone, a long time ago, said something about that.

Glad to know it was a hard-coded problem, and wasn't some dude sitting behind a desk having a good laugh deleting minutes. :P

Shanaeri Rynale

Shanaeri Rynale

Desert Nomad

Join Date: Aug 2005

DVDF(Forums)

Me/N

If they can adjust the values on the fly why not add on 28,000 (35,000-7000) mins when the current favor runs out. as this is the approximate value the players earned?

To reduce it by 7000 and not credit us the balance people earned but could'nt get due to Anets limitations just seems silly, and mean

A mummified one

Frost Gate Guardian

Join Date: Jan 2008

OPW

E/

Bring up the ceiling and add our earned 29k.

Esan

Esan

Jungle Guide

Join Date: Jul 2007

Wars

Just reset the favor counter already. The faster that weekend of wurm-based debauchery is forgotten, the better.

Ctb

Desert Nomad

Join Date: Apr 2006

W/

Yea, I really don't get that either. They made two errors, one which cost players favor, one which cost them favor. So, they're going to fix one... but not the other... which will ultimately just leave the players 29k favor points short?

I'm not going to lose any sleep over it, given the staggering amount of favor that remains, but that seems to be an awfully inconsistent approach to whatever happened.

Quote:
QQ Moar?
Soooo witty. I wonder if my brain will shrivel from not being able to see such genius-level insight from now on?

/ignore

ProgTes

ProgTes

Frost Gate Guardian

Join Date: Feb 2007

Under that rock.

We Demand A Shrubbery [Ni]

W/E

Quote:
Originally Posted by Shadowmoon
"Minor Favor Update -- 1 February 2008
As you may be aware, players accrued a substantial amount of Favor of the Gods during the weekend of January 18 - 20. The numbers actually exceeded the coding ceiling, because in truth we never anticipated that players would accrue so much Favor in such a short period of time! When the ceiling was reached, the Favor count was reset to zero, but quickly rose to over 28,000 within 24 hours.

In working on the code for tracking Favor, one of our programmers accidentally added approximately 7,000 minutes to the then-current Favor total. These 7,000 were not Favor minutes that had been gained by players; the addition was the result of a simple human error. The programmer working on the "Favor Counter" has been sacked, and the people responsible for sacking the programmer have been sacked, and the people responsible for sacking the people who sacked the programmer were sacked too, just like the people responsible for sacking the people that sacked the people who sacked the one responsible for sacking our beloved programmer. We wanted to alert players about this minor change so that they do not become unnecessarily concerned about our personel when the Favor numbers change. Thank you for your understanding concerning this adjustment. "

So because we gained over the ceiling we lost 36,000 minutes because of the overflow error. This was not restored. But as a error they added 7000 minutes, even though the players have lost a net of 29,000 minutes, they are removing the "unearned" minutes.
Fine i want our 36,000 earned minutes that got delited because of the ceilling.
Fixed it for you.

But anyway, who cares about those minutes of favor. We'll have favor for the next month or so and then everything will go back to normal. We have a month extra favor compared to normal, so what's the big deal?

Ctb

Desert Nomad

Join Date: Apr 2006

W/

Quote:
We have a month extra favor compared to normal, so what's the big deal?
It's not the loss of favor, it's the principle of the thing. They made two mistakes and they're only correcting one of them, to the detriment of the player base.

Yea, the favor loss isn't a big deal, but it seems like maybe they didn't fix the right problem here.

Phaern Majes

Phaern Majes

Desert Nomad

Join Date: Sep 2005

Anywhere but up

The Panserbjorne [ROAR]

R/Mo

Quote:
Originally Posted by Kiragi Yagami
QQ Moar? UW/FoW Scrolls arent terribly hard to get, and are usually less expensive than the 1k needed to get in when there IS favor.
The only reason they can be gotten cheaper is because people are too stupid/lazy to go sell them for 1k to the trader.

Yes I realize the trader price shows to be 200-500g per scroll, but if you go to sell and click request quote you will get a minimum sell value of 1k for UW and FoW scroll, just as if you go to buy from the trader you must pay a minimum of 1k. ZOH NOES the secret is out!

On topic, if we lost 35k minutes of favor then they shouldn't be removing any more. We LOST the favor that we EARNED. Yes I realize that its like complaining about losing $7 dollars when I have $34...oh wait I would still complain. But we aren't just losing 7k minutes we are now losing 42k minutes... granted those 7k weren't earned, but what about the 35k that were? Come on Anet think this through.... Seriously its all about principle.

hurric

hurric

Krytan Explorer

Join Date: Nov 2006

BC

they seriously need to bring back some structure to that company. it's a big mess with people doing anything and everything because they got used to updating on the fly so much but they need to re-start testing things internally. Not that I care about favor they just need to test things a bit more internally before releasing to general public. it's common knowledge/practice for any software/game company

it's not about favor as much as some people think oh this is how they're programming GW2 as well? half assed Hall of Monument with thousands of bugs but we'll fix them in the next 2-3 years. Half assed GW2 just to get it out and make some sales. it's just funny though so much drama

yishin

Frost Gate Guardian

Join Date: Jun 2007

Isle of Meditation

N/

The message just said they were correcting the 7000 minutes mistake they made. It didn't say they weren't gonna give us the credit for the lost 30 something k favor. They probably will add the "lost" favor in future when the current favor is lost. if they won't they really lose lots of credibility (at least towards me I can't speak for others)...... or it would be lame if they didn't (which probably won't surprise me since it's been expect the unexpected lately)...

Earth

Earth

Always Outnumbered

Join Date: Jul 2006

So, will you people be crying over your precious favor forever? It was two weeks ago, this is a game, get over it.

Shadowmoon

Shadowmoon

Wilds Pathfinder

Join Date: Jun 2006

N/A

N/

Quote:
Originally Posted by Gaile Gray
I did comment upon this, but I realize that not everyone reads every point of contact, so here are those answers and comments:
  • Yes, player theory was right in this particular case -- good detective work, guys! -- and the reset was due to a 16-bit ceiling on the code.
  • We will fix it so that it does not happen yet.
  • We will not restore the Favor, since in less than a day it was nearly back to the numbers it had reached before the reset.
  • And when asked whether we will put a cap on Favor, the fact is we don't have set limitations in mind for the future, even while it is true that the enthusiasm that players showed during our Double Lightbringer and Sunspear Points Weekend exceeded our expectations. It seems that players will be reaping the benefits of this exuberance for weeks to come.
Favor from the overflow will not be restored. I'm not happy they are willing to remedy a mistake that benefited the playerbase but not the problem that hurt it. It all about the methods, not what was lost.

Also
Quod licet Iovi, non licet bovi is reference to "what is permitted to one person or group, is not permitted to everyone". Hopefully A-net doesn't want to be permitted to as hipocritical as they feel like in a whim.

hurric

hurric

Krytan Explorer

Join Date: Nov 2006

BC

it's programmers mind set so unless something serious comes from management nothing will change. I'm here posting on forum instead of working on the broken buggy application we've given our customers

N1ghtstalker

N1ghtstalker

Forge Runner

Join Date: Dec 2007

E/

less grindbased weekends and stop whining
favor enough and ppl complain of favor blabla
you don't need 36k minutes of favor for just a 1 minute stroll to storage and then to the avatar of grenth or baltha to access fow or uw
stop being so greedy and be happy with what you have
without anet weekend those 36k wouldn't even been there in the first place

EinherjarMx

EinherjarMx

Wilds Pathfinder

Join Date: May 2006

Mexico

La Legion del Dragon [LD]

E/

Quote:
Originally Posted by Shadowmoon
Mostly it is the princible that concerns me, I don't go to UW/FoW much, but the fact that they are willing to remove few "unearned" minute due to human error, but unwilling to restore many "earned" minutes due to programing error.
well that sums it up, but why should we be surprised if it is a typical anet practice?

zwei2stein

zwei2stein

Grotto Attendant

Join Date: Jun 2006

Europe

The German Order [GER]

N/

This is matter of principle rather than something that hurts people.

It is still uncool way to handle this thing, error that gave us extra favor is asap fixed and extra favor removed, error that took a lot of favor is fixed, but lost favor not restored.

pygar

pygar

Lion's Arch Merchant

Join Date: Dec 2007

KORM

R/Mo

Holy Crap.

Can we get emo about anything more unimportant? Can we get any more be anymore thankless that the devs that run the game fix things when errors occur, and bother to communicate it with us?

Please people, stop demonizing A-net and Gaile Grey over "chump change" issues. If you can create/run a game better than A-net has done with GW- GTFO of the forums and go do so.

Firebaall

Firebaall

Krytan Explorer

Join Date: Sep 2006

Just scrap the favour all together.

It's a broken concept now anyways, with UW/FOW scrolls. Heck while your at it, nix the 1K entrance fee.

=DNC=Trucker

Krytan Explorer

Join Date: Apr 2006

TLA

Me/

Yeah, whether we have enough or not, it's about principle. Truly I could care less its no biggie, but then why take away the 7k in the first place

pygar

pygar

Lion's Arch Merchant

Join Date: Dec 2007

KORM

R/Mo

Quote:
Originally Posted by IslandHermet
I suggest you GTFO of the fourms if you do not understand why people are upset and from what you posted you have no idea why that we are angry. did you even read the posts or did you feel like getting up your post count?

go read posts 1,9,11,19,22,26,32 and then come here saying we are QQing about the favor.......we do not care about the favor it is the POOR FORM that anet has shown in handling this situation, and as for saying its hard to program well yes if you have no clue what you are doing then it is hard.
I read it. its about nothing. your idea of "principle" in this matter is juvenile- shit happens and this thread is only crying over spilled milk. They made a boo-boo, they fixed it- and now people are on here acting like Gaile Grey just kicked their dog.... people keep taking a nasty tone with A-net and Gaile over junk that cant really be helped and they may just decide to stop communicating or otherwise doing anything for the community.

N1ghtstalker

N1ghtstalker

Forge Runner

Join Date: Dec 2007

E/

Quote:
Originally Posted by IslandHermet
I suggest you GTFO of the fourms if you do not understand why people are upset and from what you posted you have no idea why that we are angry. did you even read the posts or did you feel like getting up your post count?

go read posts 1,9,11,19,22,26,32 and then come here saying we are QQing about the favor.......we do not care about the favor it is the POOR FORM that anet has shown in handling this situation, and as for saying its hard to program well yes if you have no clue what you are doing then it is hard.
let me put it this way
there's favor enough
7000k is missing so what
buy a scroll and it's done
poor form of handling...
handling the favor hitting the roof of the bonus they made in the first place
if there was no bonus weekend it wouldn't even have gotten to 2k

Drop of Fear

Drop of Fear

Forge Runner

Join Date: Nov 2006

W/

this just doesnt make sense.
they are not giving us back our 36k minutes of favor yet they take away the 7k we shouldn't have?

is this a joke? cmon

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Greed: An excessive desire to acquire or possess more than what one needs.

N1ghtstalker

N1ghtstalker

Forge Runner

Join Date: Dec 2007

E/

Quote:
Originally Posted by Risky Ranger
Greed: An excessive desire to acquire or possess more than what one needs.
we don't need 36k favor...

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by N1ghtstalker
we don't need 36k favor...
Exactly my point.

Steboy93

Steboy93

Furnace Stoker

Join Date: Feb 2007

Trinity of the Ascended [ToA] | Ex-Officer [TAM]

W/

But seriously, who cares about favour anymore since we got scrolls?

Shanaeri Rynale

Shanaeri Rynale

Desert Nomad

Join Date: Aug 2005

DVDF(Forums)

Me/N

Quote:
Originally Posted by Risky Ranger
Greed: An excessive desire to acquire or possess more than what one needs.
Justice, getting what one has earned or deserves..

Now imagine there had been a double balth faction weekend, but in the middle there was a bug that zeored everyones Balth Faction since the number got too high. People play like hell and get it all back, and are then told that actually everyone has to have 7000 faction deducted from their total. People then say hey it doe'snt matter you can get it back from flames of Balth. Same kinda thing..

Ravious

Ravious

Lion's Arch Merchant

Join Date: Mar 2006

Servants of Fortuna

N/Mo

Quote:
Originally Posted by Risky Ranger
Greed: An excessive desire to acquire or possess more than what one needs.
I bet deep down, no one really cares about favor. It is all about telling your customers the rules, having the customers excel beyond what you imagined, and then punishing the customers for excelling.

Now, I think most people did get over that wound...

But now, salt is being poured on it in the form of "we had a chance to alleviate some of the punishment, due to another mistake, but we chose to correct our mistake in a way that does not favor you."

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by Ravious
I bet deep down, no one really cares about favor. It is all about telling your customers the rules, having the customers excel beyond what you imagined, and then punishing the customers for excelling.

Now, I think most people did get over that wound...

But now, salt is being poured on it in the form of "we had a chance to alleviate some of the punishment, due to another mistake, but we chose to correct our mistake in a way that does not favor you."
How is this really hurting anyone, it is not like they took anyones title away. There is no need for that much favor, do all you American players remember when we hardly ever had favor and to get it was a great thing. Now we have at this moment 23 days of continuous favor and we have a problem with that.

Ravious

Ravious

Lion's Arch Merchant

Join Date: Mar 2006

Servants of Fortuna

N/Mo

Like most sane people have said in this thread: It's not about really hurting anyone. It's just bad form, and I think most people want to think of A.Net in a higher fashion than what was done/shown.

Richardt

Richardt

Jungle Guide

Join Date: Sep 2007

http://friendsofloa.com/forum

Leader-Legion of Avalon [LoA] Alliance-Recruiting PM for info!

Quote:
Originally Posted by N1ghtstalker
7000k is missing so what

Alright, I need to stop you there. I can forgive bad grammer, but bad numbering?

7000k=7 million
7k= 7 thousand

Almost 3 orders of magnitude difference there bro.