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Hellgate London has also implemented a community driven feedback scheme.
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Off the topic... but if HG:L hasn't improved by magnitudes of at least 10 since the end of beta, the only thing that's ever going to fix that game is the Delete key and a complete rewrite :\
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Tyrany with the iron fist and the heart of gold is the way to go!
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You jest, but "benevolent" tyranny IS the way to go for something like a video game.
The theory behind a political democracy is that people are motivated by self-interest to educate themselves on important matters affecting them, and those people will then educate themselves on political candidates and choose the ones that best fit their ideals (we could argue whether or not that actually happens most of the time, but that's, loosely, the theory behind it).
That doesn't work so well in a commercial product though. We can make all the suggestions we want, but we have no reasonable way of becoming informed about things like the design of the game's physics engine, or the database and network structures, or the capabilities of the art team. As such, you can have people vote, but they're not going to be voting for anything based on anything but emotion because they won't have any ability to form a valid rationale for their opinions.
Beside all that, we already have a way of voting: money. If I don't like a video game, I'm not going to spend any of my time explaining why to the company, I'm just not going to buy it and I might say negative things about it if people ask. I just don't care enough about video games to worry about, and most other people are the same way.
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. A discussion will never be fruitful with one-liners.
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Just put him on your ignore list and quit arguing with him. He stopped posting useful things long ago so you're not going to miss out on anything.
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The problem is, as has been mentioned, the signal to noise ratio. How can we gather and forward the good (both positive and negative) feedback (the signal) and put a damper on the uninformed, shortsighted or plain old malicious feedback (the noise)?
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But that's more or less the heart of the problem. I see a lot of
popular ideas floated here that are just plain BAD. The reason they're popular here is because the forum generally attracts primarily hardcore players who spend way too much time in front of the computer. The people who play in more reasonable blocks don't speak up because, simply put, they don't care. They're not going to complain about things even if you change the venue for doing so, they're just going to stop playing quietly if they're annoyed enough at something they perceive to be wrong.
I don't think you're ever going to get those people involved because they just don't take video games that seriously.
Look at an issue like loot scaling. It's very unpopular here, but I'd wager most of the game's players have never even heard of it. They probably never saw the anti-farm code notice prior to the LS update. If I had to bet, I'd place money that a good 80% or more of the active playerbase of the last two years either doesn't know what it is, doesn't care, or likes the change. Yet, to see this group talk about it, you'd think the very end of the world was upon us.
You're just never going to get a good mix of valid opinions in a video game. Most people, frankly, just don't care enough about them to spend their time complaining or trying to brainstorm new ideas for them.