Server problems: Post ALL your ongoing Error 040 woes HERE

BaRaKa

Academy Page

Join Date: Jul 2005

Mo/Me

Been having problems for the past days right after the event ended. I can't even connect, always the same error codes.

Messy

Messy

huh?

Join Date: Jun 2005

Follow the rainbow, make a left and voila

Guildless

R/

Has anybody filled out a report with ANET? I hope so. Give them time to fix the issue.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

We all know ArenaNet's network is not perfect. There have been several occasions where entire regions have been unable to connect to Guild Wars at all. There are many different reasons for this. Sometimes (usually with advance notice) it is server maintenance. Sometimes it is a minor link in the chain going down somewhere between the end user and ANet. This takes time to diagnose and more time to fix. And yes, sometimes it is that cleaning lady with her vacuum cleaner.

It is a good thing to report this, however it is a bad thing to have multiple threads opening up in various sections of this Forum all saying the same thing.

In future cases of ANet non-availability, it would be appreciated if you report it in this thread, rather than make a new one.

Thank you for your support

zamial

zamial

Site Contributor

Join Date: Apr 2006

Usa

TKC

N/

Quote:
Originally Posted by Snograt
We all know ArenaNet's network is not perfect. There have been several occasions where entire regions have been unable to connect to Guild Wars at all. There are many different reasons for this. Sometimes (usually with advance notice) it is server maintenance. Sometimes it is a minor link in the chain going down somewhere between the end user and ANet. This takes time to diagnose and more time to fix. And yes, sometimes it is that cleaning lady with her vacuum cleaner.

It is a good thing to report this, however it is a bad thing to have multiple threads opening up in various sections of this Forum all saying the same thing.

In future cases of ANet non-availability, it would be appreciated if you report it in this thread, rather than make a new one.

Thank you for your support
In addition I want to add. A few things.

1 - We can not fix this issue.
2 - Anet/PlayNC server team (more than likly) will never read this thread.
3 - You are encouraged to fill out a PlayNC support ticket.
4 - When a server goes down it triggers alarms, it also pages people. Most of the time the server teams are aware of an issue before you experience them.

chris1234565

Krytan Explorer

Join Date: Aug 2007

London, UK

W/

im on euro server getting 040 asweell as 007 givign my bad connection and not getting though are they doin maintenence again

Stc95

Stc95

Frost Gate Guardian

Join Date: Dec 2007

USA

Spirit of Elisha [SOE]

Mo/

Ya, it seems most everyone is experiencing horrific lag tonight.
http://www.guildwarsguru.com/forum/s...php?t=10311598
That thread is where everyone is complaining.
When do we get to find out whats wrong?

Mr Pink57

Mr Pink57

Krytan Explorer

Join Date: Apr 2007

a van down by the river

iBench

P/W

Getting Err 7s and major lag freezing its 1:39CST.

pink

Ryu_ookami

Frost Gate Guardian

Join Date: Nov 2007

Frogs From Hell

W/N

Its Saturday. Want to know how I know it Saturday? It's simple once again A-net are running an event and once again I'm unable to get any response other than error code 13.

and now 20 minutes later its changed to error 40

Introverted Dimensions

Introverted Dimensions

Wilds Pathfinder

Join Date: Jan 2006

R/

Quote:
Originally Posted by Snograt
I'm sorry, you appear to have mistaken us for the QQ forum. That one is known as Riverside.

Thank you for your understanding.
LMAO

These lag spikes really screwed me over lol.

Lord Hares

Academy Page

Join Date: Sep 2005

Lord Hares

Anet, continue like this and ppl will not even wait diablo III to stop gw

ilmassacratore

Ascalonian Squire

Join Date: Dec 2006

blabla

N/Mo

I think Arenanet don't have money to pay server....

I would propose something that increases the gains arenanet:
http://www.guildwarsguru.com/forum/s...php?t=10311602

Marxon Aurion

Frost Gate Guardian

Join Date: Feb 2008

In my 40/40.

Brave And Strong Guild [FGJ]

Error 013 for me, yay.

[Edit] Now I can get in.

Scary

Scary

Krytan Explorer

Join Date: Sep 2007

Uhmmmm??

Limburgse Jagers [LJ]

N/

error 13.... error 40 bad lags....
What the hek are they al doin

Ben-A-BoO

Ben-A-BoO

Wilds Pathfinder

Join Date: Aug 2006

Europe

Couldn't even leave American Districts and when I finally mapped to my Guild Hall to rune my heroes new ... all NPC's including the Guild Lord were gone ... lolz I know our rating is bad, but that bad ??

Code=013, Code=040, Code=200 (never had that before), Code=034 all over the place

Edit: just got the first Code=007 of the day while switching chars ... weehhee

Thats it with my glorious HB I was waiting for so dearly ... sigh ... let's get out and play some football then ...

Mr.Bimble

Academy Page

Join Date: Nov 2006

[ARSE] The Happy Campers

N/W

Has anyone been able to contact those people in charge of this? 30 mins of filling in and sorting through crap,only to get a message that the details are already used. I wanted to complain about the lack of connection. Its harder getting in contact with anet than a criminal organisation. I wonder why it is so difficult???????

Mr.Bimble

Academy Page

Join Date: Nov 2006

[ARSE] The Happy Campers

N/W

Quote:
Originally Posted by Messy
Has anybody filled out a report with ANET? I hope so. Give them time to fix the issue.
If I could I would,but the twats wont let me log in

cyberjanet

cyberjanet

Lion's Arch Merchant

Join Date: Feb 2007

The Netherlands

Rich Mahogany

N/

OK I have submitted a report to ArenaNet.
My code 40 error is on server 206.127.146.48:6112 (just in case someone from ArenaNet is reading this thread.)

dazza30987

dazza30987

Ascalonian Squire

Join Date: Jul 2006

Blyth/Newcastle

Fun 'n' Games

N/Me

8:30-9:10

error=040 goodie >.<
error=013 even better ¬.¬

edit:

9:10-???

log in walk through portal bang error=040 sigh

Blinxx

Blinxx

Ascalonian Squire

Join Date: Aug 2005

Here we go again.

Aussie Boy

Aussie Boy

Alcoholic

Join Date: Mar 2007

Australia

W/

Same for me again on server 206.127.146.51
Tried to do a report but that failed so this is the only way
we seam to let our frustrations out here in this thread.
We know GURU can't do anything but it's the only way we can maybe
get some attention to this problem we just hope someone from anet reads this.
Anet make your own official help/support forum PLEASE
if not now for GW2 at lest.

Mr.Bimble

Academy Page

Join Date: Nov 2006

[ARSE] The Happy Campers

N/W

If this continues screw gw2.I'll take up trivial pursuit instead

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by zamial
3 - You are encouraged to fill out a PlayNC support ticket.
On the other hand, people HAVE TO CALM DOWN or else, in addition to the server lag, there'll be a DDos of PlayNC support from players' tickets. I'm sure not everyone will report, but yet it's a bad idea to add to their load during this week-end, I'm sure they've realised or will realise very soon the scale of the problem. Their time is better spent contacting the right people and helping to fix the problem rather than processing hundreds of tickets which were sent in the last few minutes.

I personnally stopped playing FOR A FEW MINUTES/HOURS so as to reduce server loads.

07moj

Academy Page

Join Date: Feb 2008

N/A

W/

Over here, I'm not gonna stop playing because I love playing GW so much, but I'll play less. I've had 040 spikes in the last two days.

Ben-A-BoO

Ben-A-BoO

Wilds Pathfinder

Join Date: Aug 2006

Europe

Quote:
Originally Posted by Fril Estelin
I personnally stopped playing FOR A FEW MINUTES/HOURS so as to reduce server loads.
Not as if we would have a choice

Aussie Boy

Aussie Boy

Alcoholic

Join Date: Mar 2007

Australia

W/

I noticed the last hops always get this I aint a techy but packets getting lost there from my understanding?.

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
10 237ms 0/ 3 = 0% 0/ 3 = 0% ge-1-0-0-0.laxow-dr1.ix.singtel.com [203.208.149.250]
0/ 3 = 0% |
11 --- 3/ 3 =100% 3/ 3 =100% p5-15-c0-ncla-pub.plaync.net [208.251.113.186]
0/ 3 = 0% |
12 --- 3/ 3 =100% 3/ 3 =100% 216-107-255-70.plaync.com [216.107.255.70]
0/ 3 = 0% |
13 243ms 0/ 3 = 0% 0/ 3 = 0% 216-107-246-36.plaync.com [216.107.246.36]

Valaric

Ascalonian Squire

Join Date: Jan 2007

UK

Defenders Of The Lost

E/Mo

Ive been having similar problems, yesterday the lag playing was terrible (often spiking in the thousands) and all the members of our guild noticed the guild chat was really laggy also (often having to wait a while for all of our chat text to come up, although when we were in our guild hall and spoke on local chat there was no chat lag), i came off last night thinking thats today would be a new day for GW and i was hoping the lag would go. Well ive come on today to find i cant even get onto GW after repeated attempts to connect over 30 min or so. All the other programs i have that connect to the internet are working fine, its just GW. I was looking forward to playing today

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by timebandit
Not as if we would have a choice
I should have said "I stopped trying to connect or clicking this or that button repeatedly". I'm sure not everyone has the same problem anyway.

JMFD

JMFD

Jungle Guide

Join Date: Apr 2005

Looking...

E/

error=40 plague over here too

Gli

Forge Runner

Join Date: Nov 2005

I can play just fine on Asia - Traditional Chinese - District 1

I switched there once I managed to slip through the cracks in the error 40 wall.

Stephan123

Ascalonian Squire

Join Date: Aug 2007

Error 040 here to europe servers, 1 char is in GH and 1 char is in Kamadan, cant login to both

Ben-A-BoO

Ben-A-BoO

Wilds Pathfinder

Join Date: Aug 2006

Europe

Quote:
Originally Posted by Aussie Boy
-> p5-15-c0-ncla-pub.plaync.net [208.251.113.186]
-> 216-107-255-70.plaync.com [216.107.255.70]
For me as Euro I have two other bad boys identified atm ...

Turbobusa

Forge Runner

Join Date: Jan 2006

By the Luxon Scavenger

The Mentalists [THPK]

N/

At least if it was error 42 it'd make me smile but when it takes me 2 minutes to get the loading screen and another 2 for it to give me a code 40 it kinda annoys me :/
I guess i'll do something else. Any news on the problem, even if it is not Anet related (routing issues as it happened before) would be appreciated


EDIT: AHAHAHAHAHAH I just when in Obs mode, it was laggy as hell, so I left the game on and went to do something else. When I came back the game was still on but nothing was moving. Suddently veerything moved very fast. I just saw 18 minutes in about 3.

Kronos Ledaloth

Kronos Ledaloth

Forge Runner

Join Date: Sep 2007

Italy

Spirits From Hell [SH]

E/P

again with this server's problems...i'm too tired for this
i want go to farm commander points...

Raven Wing

Jungle Guide

Join Date: Nov 2005

The Imperial Guards of Istan [TIGI]

N/

Im having issues too. Right now I am in lions arch , just switched from american to europe english, i choose the default active district
but the district name is greyed out and keeps saying Reattempting connection to the server (code 13).
I can move around and atm i can chat, but if i try to leave through gate it says my party is already waiting to enter a mission and drags me back in.

I have also had lag spikes and chat working erratically or not at all.

I just hope that some anet staff sees this thread growing and start working on it^^

Valaric

Ascalonian Squire

Join Date: Jan 2007

UK

Defenders Of The Lost

E/Mo

I finally got on, loaded up my char, and im standing in my Guild Hall, after all the issues ive had connecting i thought i test it, so i ran around my guild hall...lag not so bad...then i decided to speak to my alliance and see if they been having any issues...i type my message in and i get told that "Only Officers and Guild Leader can use alliance chat"...hummm that strange cause last time i checked i was the guild leader :P... Oh well i thought, i go kill something...surprise surprise im kicked off...happy days!


Now wheres my copy of Baldur's Gate 2 gone!

Bigger Redd

Bigger Redd

Academy Page

Join Date: Jan 2006

Demon Dawg Knights [DAWG]

Mo/Me

I've encountered several 040's last night, both in international and american districts (RA mind you). 90% of the time its just before I'm loading a new instance.

Also error #013 (stuck on 0% loading, network timeout, cant find game specified)

Painbringer

Painbringer

Furnace Stoker

Join Date: Jun 2006

Minnesota

Black Widows of Death

W/Mo

Ok no disconnect errors here but 19000 ms (and a lot of stalls on loads) RA impossible at this point

Divinus Stella

Divinus Stella

Desert Nomad

Join Date: Nov 2005

Wales

Steel Phoenix

Chat lag, game crashes, guild loss, not loading into areas and general errors.

And that just the new things, ive been having 200+ ping and rubber banding for 2 years now, i think its just a slow decay, reducing costs at the expense of quality.

Painbringer

Painbringer

Furnace Stoker

Join Date: Jun 2006

Minnesota

Black Widows of Death

W/Mo

Today I am getting 007. Can't get past initial log on from character selection music starts but all i see is 100% load bar. GW.exe is zapping all resources as well when trying to load. Also seeing some weird looking Lu Com Server_3_4.EXE do not remember any thing like these running before, but I did also install some Fire Fox Add-Ons so it could be that


edit- finally was able to log on but pathetic connection not stable at all

Aussie Boy

Aussie Boy

Alcoholic

Join Date: Mar 2007

Australia

W/

It's ok if you have Symantecs Internet security suite just did a google.

http://www.liutilities.com/products/...y/lucomserver/
have a look at that and see if it's the same?