Thoughts on GW2 and forums

Cluebag

Cluebag

Academy Page

Join Date: Jul 2008

Mo/

Silly questions time.

In light of the recent news about Anet becoming part of NCWest, do you think its likely or that they should start up an official GW2 forum? Since, back in the olden days, Anet originally used to operate on a shoestring budget out of a cardboard box somewhere in WA, and now that they are part of the monolithic NCSoft empire, wouldn't they be able to afford a proper “official” forum? I know this is kind of a woulda/coulda/shoulda postulation, I was just wondering what the thoughts of the community were about this.

Another question would be: Do any of the other NCSoft titles have official forums? For the record, I'm coming from the standpoint of having previously played Diablo2 and NWN before picking up GW, and iirc, those had official forums (tho my old feeble mind isn't as sharp as it used to be). And although I don't play WoW, I understand they have official forums as well. I guess the real question may be then, do you think the presence/lack of an official forum would significantly affect/impact/contribute towards the overall magnitude of success of the game as a whole?

Being that Anet decided it was a good idea to discontinue the original GW and start afresh w/GW2, and by learning from their mistakes and delivering a new product, was the lack of an official forum something that could have been considered a mistake? Mistake from the standpoint of being able to easily consolidate feedback, with respect to the various concerns from the community (ie: pvp balance, game bugs/exploits, etc), and having a single location where the CR rep can disseminate her info and reach a larger audience more efficiently.

Just some random thoughts... thinking out loud... in text...

King Kong

King Kong

Krytan Explorer

Join Date: Jan 2006

W/R

They will say they dont have the budget for it, as GW is free to play or some crap

Billiard

Billiard

Doctor of Philosophy

Join Date: May 2005

Pacific Northwest

Team Love [kiSu] www.teamlove.us

Well if you look at the Battle.net forums, you can see that you really need a lot of moderators in order to keep your official forums in decent shape in order to collect the feedback you want. Even if they do have official forums, there will also be fansites likes us around, and where players go with depend a lot on how the forum is moderated.

Anyway the folks at ANet may or may not do official forums, depending on how that fits with their overall plans. And as far as I know that decision has not been made. Regardless though, we'll be moving forward with our GW2 forums, and with mod team and user base I think we'll continue to be a pretty busy site.

Horus

Horus

Desert Nomad

Join Date: Aug 2007

www.godtguild.com

Blades Of Burning Shadows [GoDT]-leader

Mo/

well, tbh i would really like to see Anet to make GW2 official forums. Would take many moderators indeed, but imo it's great to have them, easiect way for Anet to communicate with their players etc.

Shayne Hawke

Shayne Hawke

Departed from Tyria

Join Date: May 2007

Clan Dethryche [dth]

R/

Closer to when they plan on releasing real information, I think a temporary official forum would be a good way to get feedback on what the players want to see in GW2.

If they don't really pose any questions to what players want in GW2, besides the random question or update they push every few months, than they'll probably miss something important, or something that would have been a really good idea, but will then take months to come out with because they didn't think of it before.

Spazzer

Spazzer

Jungle Guide

Join Date: May 2006

USA

Team Asshat [Hat]

Mo/E

Official forums require staffing. Official forums require money. The Guild Wars business model (and the one they'll take forward to Guild Wars 2) is such that it requires minimal oversight. This is how you escape monthly fees.

I'm pretty happy with the way they do things, to be honest. Fan forums (like this one) support themselves through advertisements and volunteer moderation, which is something an official forum would not be allowed to do.

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Companies usually start a forum for a new game, because there is no existing public forum.

ANet didn't due to budget constraints, so several of the public forum sites became superb conveyors of player opinions without ANet spending a dime. In time, ANet assigned the public interface job to Gaile and her associates and has continued with that method of player/company contact.

As of now, all the successful forum websites are poised to include GW2 in their coverage. I don't think ANet will bother to start a company forum that will have to compete for members with guru and the others and require the company to pay moderators to run it. I think ANet will agree that "lack of feedback" is not one of their problems.

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

The has been talk of a Dev blog, or something of the like. Truthfully, I'd prefer that over a forum. Won't have to weed through the junk to get the information.

I agree with Billiard though. I guess an official forum is something they just don't want to mess with. Understandably so.

Shadow Kurd

Shadow Kurd

Wilds Pathfinder

Join Date: May 2006

Netherlands

Scouts of Tyria

P/

No please, no official forum. I like the independant forums much better.

A forum hosted by Anet/NCSoft would mean it would have to get filtered/censored.

Jecht Scye

Jecht Scye

Wilds Pathfinder

Join Date: Dec 2005

Lucky Crickets[Luck]

N/Me

I agree with Kurd. Official game forums always tend to be cluttered with random people. I enjoy coming to forums like this with alot of people, yet not an overwhelmingly large amount of people. It's good to recognize a poster that has previously contributed. At any rate, I'll probably just continue to come to this site.

DarkFlame

Desert Nomad

Join Date: Feb 2005

Ascalon

E/

This is as close to a forum as they are going to get.

Their current format of using fansites is already working well, and if it ain't broke...

illidan009

illidan009

Wilds Pathfinder

Join Date: May 2008

Volterra, Italy

A/

Quote:
Originally Posted by guardian of dragon temple View Post
well, tbh i would really like to see Anet to make GW2 official forums. Would take many moderators indeed, but imo it's great to have them, easiect way for Anet to communicate with their players etc.
I agree completely. The best way for a game to be a success is if the developers understand the player base...short of physically meeting them at a nerdcon :P I think it would be best to communicate on a forum.

Skyy High

Skyy High

Furnace Stoker

Join Date: May 2006

R/

They can communicate with us just peachy on a fansite.

Operative 14

Operative 14

Forge Runner

Join Date: Nov 2006

Arizona, USA

[OOP] Order of the Phoenix I

If nothing else I'd hope they'd realize that a wiki is not a substitute for a forum, and stop using them as if they were.

I like the idea of an official forum, but I kind of have to go with the "if it ain't broke don't fix it" crowd. GW Guru, GW Online, and the other fan forums do a superb job.

The only thing I think an official forum would do better is to centralize the community in one place, and bring a few more players out of hiding. While some might view that as a bad thing, I think it would really help the community as a whole. Having a bunch of different fansites is a bit confusing, and it's hard to figure out which one you want to hang out at when you're first getting into the community. I don't remember how I stumbled across GWGuru (Glad I did though ), but it certainly wasn't on purpose. Having an official forum might make things easier, both for the community, and now that I think of it, Anet, because they wouldn't have to travel around as much for PR and information dissemination.

Age

Age

Hall Hero

Join Date: Jul 2005

California Canada/BC

STG Administrator

Mo/

Forums don't cost not all of them if you take phpbb or phpbbfully modded then there is invision powerboard all free except support tickets unlike vb jelsoft which does cost money.It would be good for support and reporting problems.I would rather something like that than posting something on a wiki talkpage.

Esan

Esan

Jungle Guide

Join Date: Jul 2007

Wars

Public forums are good if you want to give players a place to whine. For information gathering, they are mostly useless. Since the fansites are happy to provide the former, ArenaNet shouldn't waste their already thin budget on it. Not that anyone at ArenaNet empowered to make decisions will ever read this comment...

Avarre

Avarre

Bubblegum Patrol

Join Date: Dec 2005

Singapore Armed Forces

ANet can use the current model. it's more of a question of whether they will or not. CR is definitely lacking; at any given time I can expand on most of the views of the community and the reasons/concepts behind those views and how they would effect the game. There's no reason an ANet representative couldn't do the same, especially if they were paid to do so, and hence decisions that positively impact the game (CR would have to be experienced enough to know the difference) could be lifted from a large fanbase that already make a huge number of suggestions.

The wiki format really isn't as good.

Stuart444

Stuart444

Krytan Explorer

Join Date: Aug 2007

Alexandria, Scotland

The Charter Vanguard [CV]

W/

Quote:
Originally Posted by Age View Post
Forums don't cost not all of them if you take phpbb or phpbbfully modded then there is invision powerboard all free except support tickets unlike vb jelsoft which does cost money.It would be good for support and reporting problems.I would rather something like that than posting something on a wiki talkpage.
Sorry, I just have to comment on this.

First off, phpbb regardless of fully modded or not is PRONE to being hacked, I have seen this on a number of phpbb forums.

second of all, last I checked, invision powerboard is NOT free, invisionfree IS free, the difference is. Invisionfree is a company which uses invision powerboard to provide free forums for people on their servers. However lack of customization and having to PAY to backup your forum, most professionals dont like those type of restrictions.

If they did have a forum, I would prefer it to be a custom made one (which is easy enough to do if you know how that is) or a Vbulletin one as it is probably the most secure out of most forum software.

Regardless of if there was an official forum or not. We all know that people will visit fan forums like this one regardless (I would personally visit both this one and the official forum)

Konig Des Todes

Konig Des Todes

Ooo, pretty flower

Join Date: Jan 2008

Citadel of the Decayed

The Archivists' Sanctum [Lore]

N/

Something that has come to me, or back to me I should say, is “why doesn’t ANet have an official forum?”

I remember this being discussed by some people along with me (not sure where, it was a long time ago). And the two things people said, that I recall, for why there isn’t an official GW Forum, is because of 1)Anet would have to pay moderators, and 2) Anet would need to pay for site maintenance, upgrades, etc. etc.

Now, after thinking about this again, I realize that both of those reasons are easy to get around.

Fan-made forums, such as this, afaik, have moderators that work as volunteers (may a mod correct me if I’m wrong). So why can’t ANet have fans be moderators as volunteers as well?

For the “money for resources” argument, the Official Forum can do the same thing most forums do, that is having optional subscriptions that give extra benefits in the forums. This won’t even go against the idea of “no monthly fees” because 1) it won’t be for the game, 2) it is optional, and 3) it would be donations, not a fee.

I can’t think of any other reasons why not to, if they handle the GW website, and the official wiki, it shouldn’t be too much harder to manage one more site.

The benefits of an official forum would be:

1) There would be no need for Fan-based forums (therefore saving people who make the forums money because it costs money to maintain a site).

2) If the Official Forum can replace the Fan-Based forums, all the players who use forums will be in one group.

3) With there already fan-based forums out, they can be used for ideas of what to start out with.

4) The Official Forum can be separated into two parts (or two sites), one for GW1, one for GW2 (which doesn’t have to be up until close to GW2’s release).

5) And, if people are doing things that would be a ban of the forum account, the game account can get banned to (this would be done by making the forum account a must-link by player account), and vice versa (when needed).

Making the must-link on the forum account would also prevent spam accounts constantly being made.

Draw-back: People who do not own GW yet would need a “trial” forum account if they wish to ask if the game is worth getting (which has been done before).

I do not see anything else to add, so now I ask this question:

Do you think an Official Forum would be a good idea? (Which would include replacing the need for forums such as GWGuru, GWO, pre-searing community *whatever that website is called*, and other fan-forums that I do not know about; just as the Official Wiki is basically replacing the need for the Unofficial Wiki)

Note: Although points of this may sound like a suggestion, this is not, depending on the responses to this thread, I may *most likely will* make a detailed thread in the suggestion forum about how the Official Forum can be set up.

daze

daze

Jungle Guide

Join Date: Aug 2008

In my own mind

The Dragon Exchange

E/

An official Forum sounds like a good idea in theory and i would support it, but not to the extent that you seem to.

Quote:
Originally Posted by Azazel The Assassin View Post
5) And, if people are doing things that would be a ban of the forum account, the game account can get banned to (this would be done by making the forum account a must-link by player account), and vice versa (when needed).
[/I]
I dont think this is a good idea because The reasons someone can be banned from a forum have nothing to do with Guild Wars EULA.
Plus i think the freedom of speech would be nerfed (no more talking crap about ANet). Most people would be walking on eggshells not to offend ANet, where as In guruu i am constantly entertained by the verbal barrage that ANet and Lizzy receive.

I also think No official forum could do as good of a job of hosting a forum as Guru. And the fact that Guru is not limited by Guild Wars terms and conditions makes this place a more viable and useful forum anyways.
eg. Since Guild wars doesnt condone Farming, do you think their official forum would contain a farming section? ( i always did wonder why ANet could condone farming/running in Wiki but makes it clear that Farming/running is not supported)
eg. In the "monthly gvg predictions" thread i see people admitting to having multiple accounts for making predictions. (which is against the tournament house rules)

I just think an official Guild wars Forum would have a few drawbacks that Guru is able to bypass.

Although an upside might be that ANet actually listens to suggestions from the mass public. (That might be a big win for everybody)

4thVariety

Krytan Explorer

Join Date: Jun 2005

European Union

ADL

E/

Quote:
Originally Posted by Azazel The Assassin View Post

Do you think an Official Forum would be a good idea? (Which would include replacing the need for forums such as GWGuru, GWO, pre-searing community *whatever that website is called*, and other fan-forums that I do not know about; just as the Official Wiki is basically replacing the need for the Unofficial Wiki)
Official forums are never any good, for they often try to erase anything that could be considered negative promotion. Players need places where they can feel that nobody infringes on them giving their honest opinion no matter what it is. An official fansite has to side with ArenaNet, an independent fansite can always be neutral.

That is also good for ArenaNet because if anything really goes wrong with the game, they can see the honest reaction of the players and act accordingly. If an official site is always suppressing inconvenient opinions, the developer might never know the full extent of the problem, which in turn is bad for the game.

FengShuiDove

FengShuiDove

Forge Runner

Join Date: Sep 2007

Trinity of the Ascended [ToA]

A/

Yes. I'd love for there to be an official forum. Not for a lot of the reasons you said, but it has unique benefits.

Rather than the official wiki as a way of interacting with ANet employees/important figures, a method which I've always found inconvenient and annoying, an official forum would allow us to interact and get to know them without them having to filter through dozens of fansites.

Also, I think eliminating fansites is a bad idea. If, right now, an official wiki opened up, I can almost guarantee there would be a war over which of the fansites we're all from. If we all started fresh on GW2 I think it'd be better.

If my post doesn't make sense it's because I'm up at 3:00 a.m.

fenix

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

Official Forum would be bad for the following reasons;

1) It would be hosted and run by ANet. This is bad because it would take staff away from other areas, and make ANet even more stretched.

2) It would remove any semblance of 'freedom of speech'. With ANet running the forums, they would simply ban and delete anything they didn't want there.

3) Similar to 2, any criticism of the game of any kind would most likely get deleted. This happens on other official forums, as the company don't want everyone reading how bad their game is.

And finally,

It would bring in all the complete IDIOTS from forums such as GWO, and all the morons who tend to flock to official forums to have their say, regardless of the fact that it's completely stupid. I prefer guru because the mods do a good job of keeping the discussions at least partially intelligent, by deleting brainless posts. This wouldn't happen on an 'official' forum if it was something 'nice' about GW/ANet.

That, and look at the 'official' wiki. Complete fail.

Abedeus

Abedeus

Grotto Attendant

Join Date: Jan 2007

Niflheim

R/

Quote:
2) It would remove any semblance of 'freedom of speech'. With ANet running the forums, they would simply ban and delete anything they didn't want there.

3) Similar to 2, any criticism of the game of any kind would most likely get deleted. This happens on other official forums, as the company don't want everyone reading how bad their game is.
Then pretty soon A.Net would meet the same end Funcom has met. They kept banning people and threads that were about bugs and criticism.

daze

daze

Jungle Guide

Join Date: Aug 2008

In my own mind

The Dragon Exchange

E/

Actually moderators only seem to delete posts that go against the threads rules. I have not once seen a post after it has been deleted.

And i believe this thread is discussing Guru vs Official GW forum. We really don't care about other forums in which you say are run by kids. The fact is that Guru is 10x better than any official GW Forum could ever be.

The ONLY benefit could be that ANet MIGHT be more prone to listen to the suggestions of the people, but probably not.

The downside is that Freedom of speech would be not allowed at all in an official forum. Ive seen it a hundred times in official forums from other games. When someone expresses a negative opinion or an exploit to the game, you can expect to see the post for all of 10 seconds before it is made to disappear.

Linking your account credentials (account name and pass) would just open up more vulnerability to account theft.
Lets say the official forum url was "www.officialGWforum.com", then some hacker creates a url called "www.officialGWforum.net" --- now that hacker will have the account name and password to everybody who makes the mistake of going to the wrong site to post.

I am not saying that we are free to post anything we want here in Guru, but it is definitely not as rigid as an official forum would be.

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Here's a link to a discussion about ANet and forums from two weeks ago http://www.guildwarsguru.com/forum/s...php?t=10326873

BuD

BuD

Krytan Explorer

Join Date: Mar 2006

Nunya

E/Mo

Not a good idea IMO, it would more than likely end up like a "Used To Be Popular FPS" Official Forum, where ANYTHING negative about their product will be deleted.


Quote:
Please ignore this post.
Our game is not compromised.
There is no need to stop buying the game.
There is no need to stop giving Epi* your money.
There is no aimbot.
There is no spoon.

The lock & delete mod will be along shortly to remove this vile lying thread and ban the offending poster for daring to speak such untruths.

Please go back to playing your UNCOMPROMISED game.

Thank you.
~Epi* Management

Esan

Esan

Jungle Guide

Join Date: Jul 2007

Wars

If you want to make a suggestion to Anet directly, guru isn't the place for it. In the very best of circumstances your post will be read by Regina or one of her minions. If you want to get past this outer defense, use one of the official suggestions pages on the official wiki. Better yet, track down an Anet developer at a convention and convey your suggestions to them in person.

Konig Des Todes

Konig Des Todes

Ooo, pretty flower

Join Date: Jan 2008

Citadel of the Decayed

The Archivists' Sanctum [Lore]

N/

Quote:
Originally Posted by daze View Post
I dont think this is a good idea because The reasons someone can be banned from a forum have nothing to do with Guild Wars EULA.
Plus i think the freedom of speech would be nerfed (no more talking crap about ANet). Most people would be walking on eggshells not to offend ANet, where as In guruu i am constantly entertained by the verbal barrage that ANet and Lizzy receive.
I should have clarified the banning situation a bit more. You'd only get temp/perma banned in each other based on what you did (a perma ban in forum may or may not result in a ban*of any calibur* to be implemented, but a perma ban in the game would mean a ban on the forum *reasoning/ranting/QQing/etc about the ban would be then forced to go to the support*).

Quote:
Originally Posted by daze
I also think No official forum could do as good of a job of hosting a forum as Guru. And the fact that Guru is not limited by Guild Wars terms and conditions makes this place a more viable and useful forum anyways.
eg. Since Guild wars doesnt condone Farming, do you think their official forum would contain a farming section? ( i always did wonder why ANet could condone farming/running in Wiki but makes it clear that Farming/running is not supported)
eg. In the "monthly gvg predictions" thread i see people admitting to having multiple accounts for making predictions. (which is against the tournament house rules)

I just think an official Guild wars Forum would have a few drawbacks that Guru is able to bypass.

Although an upside might be that ANet actually listens to suggestions from the mass public. (That might be a big win for everybody)
One of the reasons why I suggested a volunteer moderators would be so that ANet takes the better mods from fan-forums, if they *the mods from fan-forums* wanted, and have them as mods. Also, to do the same for the better contributors of the fan-forums.

Quote:
Originally Posted by 4thVariety View Post
Official forums are never any good, for they often try to erase anything that could be considered negative promotion. Players need places where they can feel that nobody infringes on them giving their honest opinion no matter what it is. An official fansite has to side with ArenaNet, an independent fansite can always be neutral.

That is also good for ArenaNet because if anything really goes wrong with the game, they can see the honest reaction of the players and act accordingly. If an official site is always suppressing inconvenient opinions, the developer might never know the full extent of the problem, which in turn is bad for the game.
Most official forums are run by the staff directly, although there would be monitoring and control by the staff (which will most likely end up being support) it would still be mildly controlled by volunteer fans who would do a good job. For those that go out of line, their moderator status would be removed.

In other words, ANet would have control of the site, but the management of posts and threads would be by moderators (and the bans given by ANet when contacted by the moderators).

Quote:
Originally Posted by FengShuiDove View Post
Yes. I'd love for there to be an official forum. Not for a lot of the reasons you said, but it has unique benefits.

Rather than the official wiki as a way of interacting with ANet employees/important figures, a method which I've always found inconvenient and annoying, an official forum would allow us to interact and get to know them without them having to filter through dozens of fansites.

Also, I think eliminating fansites is a bad idea. If, right now, an official wiki opened up, I can almost guarantee there would be a war over which of the fansites we're all from. If we all started fresh on GW2 I think it'd be better.

If my post doesn't make sense it's because I'm up at 3:00 a.m.
The contact was another reason for an Official Forum that I found little need to put in because of the current Official Wiki and that in my OP, I only stated the reasons for/against that came to mind while writing. While this thread is up, I will be taking ideas, pros and cons, for a official wiki, and will make a suggestion thread.

The elimination of fan-sites would be done by the whims of those that runs such sites. Most won't be removed immediately, in fact none probably will, but in time, there will be less activeness and less need for those fan-sites and would then be becoming a waste of money (as subscribers won't be around as much, and with them, the fan-site's money other then ads).

My thoughts for this is primarily a GW2 forum, but a GW1 forum would be good for people to get used to a new community within the GW playerbase, get used to new formatting, and most importantly, act as a demo for the GW2 forum.

Quote:
Originally Posted by fenix View Post
Official Forum would be bad for the following reasons;

1) It would be hosted and run by ANet. This is bad because it would take staff away from other areas, and make ANet even more stretched.

2) It would remove any semblance of 'freedom of speech'. With ANet running the forums, they would simply ban and delete anything they didn't want there.

3) Similar to 2, any criticism of the game of any kind would most likely get deleted. This happens on other official forums, as the company don't want everyone reading how bad their game is.

And finally,

It would bring in all the complete IDIOTS from forums such as GWO, and all the morons who tend to flock to official forums to have their say, regardless of the fact that it's completely stupid. I prefer guru because the mods do a good job of keeping the discussions at least partially intelligent, by deleting brainless posts. This wouldn't happen on an 'official' forum if it was something 'nice' about GW/ANet.

That, and look at the 'official' wiki. Complete fail.
1)Hosted, yes, ran by, not really. Volunteer Moderators, it would then be like guru, gwo, and other fan-based forums.

2. Moderators in guru and other fan-forums do the same thing. I just had to make a statement to get this thread back open because of why it was closed.

3. That would be reasonable, and in most cases, probably is inacted by a troll. Such statements would need proof and back-up, without which, would be a rant and should be removed anyways.

extra: I have noted that GWO is much more intelligent then the guru community overall, and the complete opposite of what you said is said on GWO *of course*, and both wikis. To prevent the morons who flock to official forums, only those who play the game, and therefore deserve a say, will be able to (and for those wanting to test it, they would get a trial forum account, availible once per email or something and only lasts like 10 hours, needs some thought, but the point of the account linkage would be to prevent your trolling accounts).

It would make ANet as prone to listening as on wiki, by theory, if not more. The Freedom of Speech would depend on how strict ANet wants to be. Seeing how they have not made any move against people on guru, such as temp banning gw accounts *which they can do, although unjustly* they are not too strict, and may or may not allow freedom of speech. It is impossible to tell.

Quote:
Originally Posted by daze
Linking your account credentials (account name and pass) would just open up more vulnerability to account theft.

Lets say the official forum url was "www.officialGWforum.com", then some hacker creates a url called "www.officialGWforum.net" --- now that hacker will have the account name and password to everybody who makes the mistake of going to the wrong site to post.

I am not saying that we are free to post anything we want here in Guru, but it is definitely not as rigid as an official forum would be.
The same issue came up, but not with the url. What I propose now, is that the account name of the two are the same, but the pass is not saved. This can still lead to a problem with what you say, so I will think about a way around that (the only thing I can think of now, other then a link on the wiki, official site, and in the game, is to fix the impossible; stupidity).

Quote:
Originally Posted by Lycan X View Post
Not a good idea IMO, it would more than likely end up like a "Used To Be Popular FPS" Official Forum, where ANYTHING negative about their product will be deleted.
Again, this depends on how strict ANet will be, and if they leave it to moderators to monitor the forum (and only monitor the mod's behavior in terms of managing the site *not including responding to people*).

Quote:
Originally Posted by Esan View Post
If you want to make a suggestion to Anet directly, guru isn't the place for it. In the very best of circumstances your post will be read by Regina or one of her minions. If you want to get past this outer defense, use one of the official suggestions pages on the official wiki. Better yet, track down an Anet developer at a convention and convey your suggestions to them in person.
You should read before posting. I explicitly said that this is not a suggestion, but me wanting to know other's opinions on a official forum. Once I have enough feedback, I will make a suggestion post, and either email ANet (which may mean it gets tossed out) or post on Linsey's page.

And I would love to track an ANet developer at a convention, but time, location, and money make conventions impossible for me.


Edit: Responses to my thread on GWO and my responses to them (to prevent me having to repeat myself and to give more discussion)

Quote:
Originally Posted by Renn the Dreamer View Post
An official forum will mean ANET will be liable for any comments made by their moderators, paid, volunteer or otherwise.

I think you need look no further than what happened to the AoC board, and the hostility between moderators and complaint makers.
Thank you for adding a con that I did not know. However, that can be monitored and if a problem with a mod arises, Anet can "demote" the moderator. Simple solution to take action when something starts to get out of hand.

Quote:
Originally Posted by Renn the Dreamer
Furthermore, you're making a false assumption about the need for fan-forum in presence of official forum. WoW has official forums and there are plenty of fan-site and fan-forums. Not everyone will like a particular forum community thus the need for other forums for people with closer interests. Guru is much more PVP centric for example.
That is a reason for the need of a fan-forum, I realize that, but it is still not a false assumption, no assumption is false until what the assumption is about either happens or the chance for it to happen has passed.

Quote:
Originally Posted by Tom Nook View Post
I can't really see the need for an official forum.
Maybe if one had been created when Prophecies was first launched it would have been different.

Aside from game account integration, I can't see any advantage to having an official forum. :huh:
The main advantage would be that the gw.com would advertise it directly and it would reduce the need to create fan-forums (since they didn't make an Official Forum at the start of prophecies, fan-sites such as GWO and guru are probably not going to fall even after everyone or nearly everyone also joins the Official Forum, for various reasons).

The biggest reason for making an Official Forum now would be as a test for a GW2 official forum. Also, there was a fan-based wiki and they made an official wiki, and then a wiki for GW2, it is not too out of place for an official forum for GW1 to be made, then one for GW2.

Quote:
Originally Posted by Jair of the Forest View Post
Chech Izzy's talk page on the official wiki. That's what the official forums would look like, it'd be a complete failure.
With taking ideas from the existing forums for setting up, then taking moderators that are volunteers, such as the ones that are moderators for the existing forums, it won't be such a huge mess.

Quote:
Originally Posted by cantan View Post
1 I lol'd at this one, you actually think it COSTS money to run a fansite? take a good look at those banners and adverts.

2 I prefer different communities, and different style of discussion. I prefer gwo people over guru people

3 If they are so good, why replace them?

4 We have a separate gw2 board

5 Kinda harsh to ban someone from a game over a forum post imo.


I am afraid if the forums are official, there will also be (more) censorship on these forums.
1. It does cost money, but because of the money from ads and the pals, it gains money. Either way, the overall is a gain, but without the ads or pals, it would cost money (which is where that argument came from). We basically agree on this because this would then support ANet and give them more money, which in turn would improve resources for ANet.

2. People, like in game and even on the forums, would be ignorable, so if there are people you don't like because of the discussion they bring, ignore them and don't comment on comments about them. A (rather annoyingly repeated) solution for those you don't like. And the community would be the biggest problem, however, an official forum would be a little closer to the game playerbase (so suggestions would get a bigger chunk of the pie then just one group within the community).

3. Simplicity after it is done, with fewer places to go to (because hopefully an official forum would replace the not-so-popular fan-forums and maybe some popular fan-forums), it would help ANet know what the community as a bigger whole wants (not everyone will be on the official forums, that is obvious, but a bigger amount would be, and that would make it easier to track what people would want in comparison to what ANet thinks people want or what one group wants.

4. Doesn't make an Official Forum a bad idea.

5. If someone deserves a ban in the forum, it is because they are behaving incorrectly, and therefore, it can be surmised that they behave incorrectly in game, therefore, not harsh. The types of banning that goes to both depends on why they were banned. Someone banned in the game for a name won't get banned in the forum for example.

Quote:
Originally Posted by Demonia View Post
1. Every game big or small has fan sites/forums. I think minesweeper has a couple forums. You may have never seen them because you don't need to use them. Point is there is no NEED for this site. It is just here, and we visit it.

2. Why in the world would you want to force every fan of GW to visit 1 site. Could you imagine the number or trolls, flames, and moderators that would be there? It would be just like the offical WoW forum "ridiculous".

3 and 4 same as the above poster.

5. Not a good idea to link game, and forum account. SRO did that (maybe still does), and their site got hacked. Nearly all Chinesse accounts lost every thing. Talk about an Uber Fook-Up. Worse part about it was your forum nic, and password automatically matched what you used to sign into the game.

I'm sorry but you fail. Your ideas might work if the site was going to be a prison, or a concentration camp. But they won't work with like minded free thinkers.
1. No, there is no need for a fan-based forum, there is no need for an official forum, there isn't a need for GW. That argument fails as logic for a reason to have a fan-based forum but not an official forum.

2. It wouldn't be forcing them. They would have the choice whether to use the forum or not, an official forum would reduce the need for fan-based forums, which would in turn mean those who want to use forums to be more likely to use the official forum. There will always be fan-based forums out there, that is a fact, but there doesn't have to be a need for fan-based forums in order for there to be a forum on a game.

5. For this reason, the password will have to be different. It would only be linked via account name, and a password (not stored) to verify. The password would just be linked to confirm the account, then removed from the forum. Simple answer.

I don't see how an official forum fails, or how it can work for a jail, etc.

Quote:
Originally Posted by Erasculio View Post
You mean, "official forums" like this one? No, thanks.

So far, I have seen only one "official forum" that I liked, but it's for two small games that don't have too many trolls, and it has very little moderation.

Erasculio
Trolls won't happen as much due to the punishments. Some things, such as trolls, can lead to an easier way to temp ban people with inappropriate behavior from the game. What you are saying will lead to a betterment of the game for the trolls. And people will always have to link accounts so a random forum account cannot be made on the spot.

Quote:
Originally Posted by sorudo View Post
an official forum would have a few advantages.
1.) you are sure that the mods know what they are talking about.(not saying the ones here don't, but then it can be confirmed without talking around it)
2.) updates are always the first there, even if it's a minor one
3.) no adds, no signature restriction and no palls needed, if you look at the COX forums, you'll know.
4.) US and EU can be separated easier, not to discriminate but EU has a different way of thinking then US, so taught can get frustrated.(i ones talking about a billing option, but in the US, if it doesn't exists there, it doesn't exist at all)

that, and the fact that it's easier for the defs to just go to the official forum and say the tail, and let the fans fill the fan sites with the news.
Although you are pro-official forum, I must make some corrections.
1) Not all mods from the staff will be nice, they will eventually lose patience because of people ripping on Anet and its staff (Izzy is a prime example). This is why volunteer moderators would be beneficial, other then having to pay.
2)See Sir Jack's post
3) Pals would not be needed, but still used, ads would be gone, sig restrictions should be put still.
4)There is a different way of thinking, but that kind of forum would be discrimination, and there are plenty of europeans I like discussing with on the forum.

Quote:
Originally Posted by Akirai Annuvil View Post
Official forums are absolutely crap as far as posts and contributions go thanks to way too soft moderation. It's a noticeable phenomenon on every single official board, whether NCWest, EA or Blizzard.
I prefer the major forums to be at least at this level of quality.
Although I have not beed on any other game forums, I will make the assumption that it is because the mods are staff members (most likely support). That is a bad idea, and why I support volunteer moderators.

Quote:
Originally Posted by Akirai Annuvil View Post
Forum moderators are considered company representatives either way as long as it's an official forum.
When forum moderators ban, posters hold a grudge.
When forum moderators on an official forum ban, buyers hold a grudge.
When buyers hold a grudge, you tend to make less profit.


The forums will be destined to be bad as long as they're officially acknowledged by the company, simply because mods don't dare to take the steps needed for a high-quality forum. If they aren't, they're not what you asked for.
(Something I would like, would be a behind the scenes sponsorship for good forums. The budget wouldn't have to be alot, just something to show ANet cares for their support).
For this reason you mention, I suggest ANet monitoring the moderators, that is, if volunteers. Also, for ANet to make the final bans (and therefore, the bans would be legible and with good reason). Moderators would suggest a ban and reason. However, closing/deletion of threads/posts would be left to the moderator, and if a moderator starts behaving wrongly (over deleting/closing, acting like a jerk), the moderator status would be removed and another candidate take his/her place.

Alleji

Alleji

Forge Runner

Join Date: Jan 2006

Quote:
Originally Posted by Azazel The Assassin View Post
Something that has come to me, or back to me I should say, is “why doesn’t ANet have an official forum?”
Lazy.

12345

Shayne Hawke

Shayne Hawke

Departed from Tyria

Join Date: May 2007

Clan Dethryche [dth]

R/

How they decide to run an official forum is up to them, and since I've never really used one to great lengths, I can't say much on the pros and cons of the system itself.

An official forum isn't necessary at this point, although it might be a great asset. If ANet was to put an official forum up for GW at all, I'd say it'd be best used when GW2 Beta comes out in order to address any issues of the game and such. Once GW2 is released, ANet can then decide how long after that an official forum would be necessary.

daze

daze

Jungle Guide

Join Date: Aug 2008

In my own mind

The Dragon Exchange

E/

Even if official forum moderators were "volunteers" they would be bound by the guidelines set by ANet. So they would be forced to follow these guidelines. Like
"thou shalt not speak ill of Guild Wars"
"thou shalt not expose weakness of guild wars"
"thou shalt not speak opinion of guild wars that may influence others against the game"
If any of these rules are broken, ANet requires the "volunteer" moderators to act accordingly and delete said posts/threads.

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Quote:
Originally Posted by Azazel The Assassin View Post
Also, there was a fan-based wiki and they made an official wiki,
Just wanted to point out that comparing the forum issue to the wiki issue is apples and oranges. The Official Wiki happened due to the licensing restrictions of the original wiki.

When ArenaNet offered free server space in return for in-game link, it was discovered that wiki would have needed to get permission from everyone who had so much as added a comma to the content before they could allow an association with a commercial enterprise.

If you search the wiki forum you should be able to find the old thread where it was all discussed.

As to the need or desire for an ArenaNet forum, I see no benefit to either ArenaNet or the community.

1. Any volunteer moderation would need to operate in the same manner as that of guru, but as it would legally be ArenaNet's responsibility, they would still need a full-time salaried position for oversight -if not several. Ask our admins how many hours a day they spend running the show.

2. Moderators - whether paid or volunteer - would still garner the same complaints of favoritism and being power-mad. It's part of the forum poster mindset. More problems for ArenaNet.

3. An official forum would not give posters any better contact with developers, who are already spending as much time as they desire interacting with the community. But as the posters would perceive it as better contact, they would have more complaints.

4. Stop comparing what pay-to-play games with much larger budgets are doing with what is feasible for ArenaNet to do.

I want ArenaNet to put all the money they can into game development and as little as possible into bells and whistles on their website. I seldom visit their website (except for Xunlai Tournament predictions) and get all my news through guru and the wiki.

Konig Des Todes

Konig Des Todes

Ooo, pretty flower

Join Date: Jan 2008

Citadel of the Decayed

The Archivists' Sanctum [Lore]

N/

Quote:
Originally Posted by daze View Post
Even if official forum moderators were "volunteers" they would be bound by the guidelines set by ANet. So they would be forced to follow these guidelines. Like
"thou shalt not speak ill of Guild Wars"
"thou shalt not expose weakness of guild wars"
"thou shalt not speak opinion of guild wars that may influence others against the game"
If any of these rules are broken, ANet requires the "volunteer" moderators to act accordingly and delete said posts/threads.
Again, that depends on how strict ANet is. Imo, a good company should allow complaints and issues with the game if they are backed up. Hopefully, ANet would agree, at least to a degree.

Quote:
Originally Posted by Darcy View Post
1. Any volunteer moderation would need to operate in the same manner as that of guru, but as it would legally be ArenaNet's responsibility, they would still need a full-time salaried position for oversight -if not several. Ask our admins how many hours a day they spend running the show.

2. Moderators - whether paid or volunteer - would still garner the same complaints of favoritism and being power-mad. It's part of the forum poster mindset. More problems for ArenaNet.

3. An official forum would not give posters any better contact with developers, who are already spending as much time as they desire interacting with the community. But as the posters would perceive it as better contact, they would have more complaints.

4. Stop comparing what pay-to-play games with much larger budgets are doing with what is feasible for ArenaNet to do.

I want ArenaNet to put all the money they can into game development and as little as possible into bells and whistles on their website. I seldom visit their website (except for Xunlai Tournament predictions) and get all my news through guru and the wiki.
1. That was my point, but it would need less people from ANet to watch over the mods then it would need mods to watch over everyone else. What I think would be best for an Official Forum would be a form of bureaucracy.

2. That is the same with fan-forums though, so this cannot be used as an argument against an Official Forum, it is something to use against forums in general, in fact, in any form of high status and power.

3. It could give them a little more connection then guru (say, to the limit of wiki pages, which, of those I go to, are replied to whenever the dev feels like replying). Of what I've noticed, few ANet staff actually have a guru, or whatever forum, account. This prevents interaction while the wiki does not. atm, the wikis are a better way to get in touch with devs, not a forum, and a wiki is not meant to be a forum. Only discussion on a wiki would be that of deciding what goes where on the site and the credibility of things.

4. I'm not, others are. And if you mean it is not feasible due to money. The subscribers would be the answer to that. As it stands, it can become feasible to make an official forum.

Through the payed subscription *or donations, whichever you wish to call it*, ANet can actually gain money from the Official Forum, therefore your last comment is invalid.

ALF71BE

ALF71BE

Jungle Guide

Join Date: Jan 2008

In your fridge, stealing your pickles. for mah subway

R/

Quote:
Originally Posted by Azazel The Assassin
1. That was my point, but it would need less people from ANet to watch over the mods then it would need mods to watch over everyone else. What I think would be best for an Official Forum would be a form of bureaucracy.

2. That is the same with fan-forums though, so this cannot be used as an argument against an Official Forum, it is something to use against forums in general, in fact, in any form of high status and power.

3. It could give them a little more connection then guru (say, to the limit of wiki pages, which, of those I go to, are replied to whenever the dev feels like replying). Of what I've noticed, few ANet staff actually have a guru, or whatever forum, account. This prevents interaction while the wiki does not. atm, the wikis are a better way to get in touch with devs, not a forum, and a wiki is not meant to be a forum. Only discussion on a wiki would be that of deciding what goes where on the site and the credibility of things.

4. I'm not, others are. And if you mean it is not feasible due to money. The subscribers would be the answer to that. As it stands, it can become feasible to make an official forum.

Through the payed subscription *or donations, whichever you wish to call it*, ANet can actually gain money from the Official Forum, therefore your last comment is invalid.
1. ANet doesn't currently wastes resources doing it, so what's the point if other people are already doing it?

2. Happens in all forums, Darcy wasn't pointing out an argument.

3. You answered yourself in your first sentence.

4. Many, MANY people joined this game because there aren't monthly fees to be paid for. That's just another bussiness model that nothing has to do with ANet's vision.

If there was such official forum, your forum account and game account would have to be independent from eachother, or at least to a degree where you can be banned from forums for in-game actions but you can't be banned from game from forum actions. Just like in Y!PP (at least from what I remember).

Just would take more server space that needs to be maintained.

PS. Sorry any miss spellings.

Savio

Savio

Teenager with attitude

Join Date: Jul 2005

Fifteen Over Fifty [Rare]

This isn't a thread for discussing how Guru moderates. Most of you don't know how we moderate anyway.

fenix

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

Most people aren't me. But I agree, mod discussion isn't the topic. How terrible an official forum would be, IS.

As people have mentioned, ANet would be either forced to hire people to moderate, or use volunteers. I guarantee that volunteer mods for an official forum would end badly, as they would consider themselves above everyone else, and in a way 'untouchable', so could potentially abuse the power they were given.

Lest121

Lest121

Wilds Pathfinder

Join Date: Apr 2007

Army of Darkness

A/Mo

Look at all the QQ we have, Anet would be flooded with a lot of b!tchy little girls complaining about every thing from the color of there armor to the price of dyes, it's better this way they can ignore all the BS and just focus on what the community is talking about, when Gaile was still around she only posted in topics that were important, if they had a forum she would have to spent all day looking through crap.

Inde

Site Contributor

Join Date: Dec 2004

Please... try to stay on topic. Also, I merged with the other thread we had 10 days ago on this.

If you have issues or concerns about Guru that you would like to bring up to me, please feel free to PM me and I am more then happy to explore and pinpoint any problems you feel that need to be addressed.

DreamWind

DreamWind

Forge Runner

Join Date: Oct 2006

E/Mo

Quote:
Originally Posted by Savio View Post
This isn't a thread for discussing how Guru moderates. Most of you don't know how we moderate anyway.
I do in this thread. And I disagree completely with the idea that this thread went off topic. One of the major concerns with an official forum would be censorship. Anet would filter out a lot of the criticism that it can't answer. Many people are relating various fan forums that do similar things and making comparisons. Thus perhaps there wouldn't be that much difference and an official forum should be established.