Is Direct Song dead? Request for help

Hi, yeah I'm also quite keen to get this music back again, any news please ?

I wish they would solve whatever is going on over at DirectSong ;/

I can access the site, I can log into my account there and see what packs I've purchased there in the past. I can even download most of them... but the pain

- the files to d/l are 250-350 MB big.. and it was taking me 30-60 minutes to download each file. This on a connection that can d/l 2+ GB files in under an hour... That's pretty bad ;/ (and yes, I know my connection isn't the fastest.. but still)
- I had to do nothing during each download. Yes, you heard me right.. 5 files @ 30-60 min each to d/l.. and cuz of how bad the connection / their server / whatever is.. I could do nothing else..
--- if I tried to do anything else.. the DS d/l would fail. I tried playing GW while waiting for d/l.. and the d/l failed everytime I did. I tried d/l'ed something else I was interested in.. d/l failed. I tried to d/l 2 music packs from DS.. both failed (I tried this twice)..
--- so yeah, had to sit for 150-300 min (2 1/2 - 5 hours.. I lost track of time, since some of it was spent overnight while I slept) being able to only browse web pages... cuz if I tried to do anything else which used my net connection.. d/l's failed.
- I was able to d/l the main music pack's.. but still am unable to d/l:

- Sorrow's Furnace
- Factions Collector's Edition
- Nightfall Collector's Edition

2 of those i paid for and yet can't d/l them anymore. And yes, I did pay for them as they were part of the collector's edition.. so by rights I should be able to use them.. but all I get when I click on them in my account is options to update or remove..

Here's a pic of what I get for these 3 music packs:



And just so you know, the Update button is unclickable. I as of yet have not tried clicking Remove.

Hope they can sort all these issue's out. Should be able to d/l and install all music packs available to you and should be able to multi-task and do other things while d/l'ing them as well.

@Kamatsu - What do you have going on in your computer? Something has got to be interrupting the download. ISP, another application maybe? The last time I say anything like that it was caused by a virus. I take it you have the collector's edition of Factions, which would be why it show a cost of zero. Is that correct? I would complain about it to NCSoft, after all it was something that was part of thier product when you purchassed it. I think that not having access to it opens some liability issues, you would need to chat with a lawyer to be sure.
The only one I don't have working right now is Sorrow's furnace.

It's not my computer. It's the connection to/from/at Anet/NCSoft/PlayNC/DirectSong thats at issue - After finally d/l'ing all music packs I went and downloaded an expansion to NWN2 I had bought (I was re-installing it).. the d/l was over 2 gb and finished in 50 min. I've also downloaded stuff for Dragon Age Origins and Fallout 3 - multiple files, all files 200-500mb big.. and had 4-6 files d/l'ing at same time without any problems, dud files, etc(again, after doing the DS d/l's)

So I'd say it's not my end that's causing the fault. This is entirely their end as far as I'm concerned.

Yes, i have to Collector's Edition of Factions - which is why it shows $0 as the cost. And your right, I should e-mail/contact them and inquire as to why I don't have access to something I paid for, and demand access to what is rightfully mine.

Yersterday I logged in on: http://www.directsong.com/MyLicenses.asp due to reinstall my windows machine.

Got on the old fashioned directsong page, with all my bought packages.

Downloaded, one at a time, very slow download though.

After unpacking and registering i was set to go to enjoy ds in gw again.

Shesh... I am getting tired of these issues getting directsong working properly. We should have access to them as long as we have a valid order, like you do. If you did not notice, I am very frustrated with how long this is taking. There are a lot of people across several forums having issues with the Collector Edition Music from the various chapters. Everyone is having issues with Sorrow's Furnace, in spite of promises that we would have access to it made in the past.
The worse part for me is I have gotten to where I can't stand the quality of the built in music. These music paks are so much better.

From support page:
To redeem your codes for the Guild Wars Collectors Edition, please use the following URL's:

Guild Wars Factions Collector's Edition

http://www.directsong.com/gwf

Guild Wars Nightfall Collector's Edition

http://www.directsong.com/gwnf

Select login.

I see this still hasn't been sorted in the month since I last posted. This is really poor.

I mean how difficult is it for Direct Song to upload DRM free Sorrow's Furnace music to the directory directsong.com/wma like it did with the collectors sound tracks, OR make it available to download from your account when logged in like the battle pack music. (as it was originally!!!!)

I work in IT and know it's not hard to implement.

It is not like ArenaNet has been ignoring the issue. Give this a read: http://wiki.guildwars.com/wiki/User_...rks_again_:.29

Here is the part you are looking for:
I still have my WMAs of it, but I don't have the key needed for it. Is there a way to strip the DRM?

Edit: Sorry for not posting this earler.

Somebody phone Jeremy Soule and tell him his brother is denying his fans access to some of his best work

Julian is not the first person to say that. Jeremy said it a little over a year ago. Before the DRM site went down.

Yeah you can strip the DRM from the files using software but you need to have them working first before you can create a drm free copy.

I think the key is to speak to someone who has the sorrows pack working on their pc. That person can then create a DRM free version that should work in the game.

So all we need to do is find someone that can play the sorrow's mini pak. Or maybe get Gaile to put her boss's foot down.

I asked Gaile to chat with her boss about Sorrows. I don't really expect anything from it but it can't hurt to try. Last I had heard they lost the raw data files to a system crash a few years ago.

Two posts earlier i posted the mylicences link, i logged in, went to mylicences and voila, i can download sorrow furnace. Still working.

Certainly worked for me, didis.

I too have remaining licenses Snograt, but it did not work for me.
I kept getting this error; "Secure storage protection error. Restore your licenses from a previous backup and try again." Which appears to be a DRM error. Microsoft advises installing two different hot fixes. The primary hot fix requires another hotfix that will not install on Windows XP Pro 64bit. The hot fix that will not install predates XP64. As this is a new coputer I can not just restore a previous copy of it Sorrows.

Damn it - you're right: I get that error too, now I've tried it :/

Actually, what I get is: "Your media usage rights have become corrupted or are no longer valid. This might happen if you have replaced hardware components in your computer."

Don't you just love DRM? :\

Dirty Rotten Monkeyfunkers?

I really don't think that they (Jeremy Soule and his brother) planned on Microsoft terminating the DRM "Play for Sure" server so quickly. It was only up for about two years. Then again, Jeremy Soule and company were amoung the first to jump on the DRM band wagon. Did anyone find the wheel that fell off of that wagon? It looks like a lot of us got run over by it.

I like your defination of DRM Snograt! It was worth a few minutes of chuckling.

I can't get my Sorrows Furnace Mini-Pak to work, when I want to license it, it keeps telling me I need to download a newer version of this SoundTrack...
Please help me =(

There is no "newer version" of the Sorrows Furnace mini-pak. Many of us wish there was.

If you have MP3s of the Sorrows Furnace music, you can use a converter to change them to WMAs and change the filenames to line up with the directsong .ds file

So, I have working Sorrows Furnace WMAs, unfortunatly people dont seem to want me to share the files itself since it would be unauthorised distribution of copywrited material.


But, it is quite possible, and easy depending on your computer knowhow, to get working sorrows furnace music to work with Guild Wars

I too still have the files. I even have licenses left, however since the DRM server is down I can't use them, which sucks big time.

The entire deal with 'extra music' has been fail since beginning. These music tracks should be fully integrated to the build of the game and you should be able to unlock them through in-game store. I guess Jeremy would still get his share, so no big deal here. Similarly, GW site could allow for direct downloads of the files along with music covers, to those who own it (so they can listen to the music outside the game as well). Using the Directsong site in any way is just an unnecessary nuisance.

Most laughable is the SF music pack, which was claimed to be free of charge, but you are still stuck with licences to play the music on your computer and still have to go through all the hassle of getting it work in-game. If it's free of charge, then why the f... can't it be integrated to the game itself!?