Technical Issue with Feb Tournament Reward Points

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Regina: just in passing, this technical problem is going to increase the number of Everlasting Searing Tonics people get this month, while there'll be less of the next Tonic. Not sure if it's good or bad, but you may want to mention it to the tech guys.

Dogmire

Dogmire

Academy Page

Join Date: Jan 2008

GW

We Farm Your (Ectos)

W/

I still havnt been able to get my points?

Arduin

Arduin

Grotto Attendant

Join Date: May 2005

The Netherlands

Limburgse Jagers [LJ]

R/

Quote:
Originally Posted by Puddin Cheeks View Post
Yeah, but now a flooded zkey market, just wait a day or two when you only get 3.5k for them.
Using your argumentation, next month, when less keys are given out because people's points are getting retracted, the keys are going to spike to 6.5k each.

So just hang on to them.

jimme

jimme

Lion's Arch Merchant

Join Date: Jan 2007

Netherlands

Mo/

Hmm, For some reason I only got 5 reward points ?

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by Lyynyyrd View Post
MORAL OF THE STORY?

When ANet screws up, YOU GET PUNISHED!
I suppose you would do what these people did?

http://www.wcpo.com/content/news/say...VB_p9dRbQ.cspx

It wasn't yours to begin with so there is no punishment.

Liam016

Liam016

Frost Gate Guardian

Join Date: Apr 2007

England,UK

R/Me

I signed in to find i had no points, went on my sisters account same thing there. This might sound like a stupid question but i'm not the only one without tornament points am i? and will my points get added later on?

cheers guys

Auron of Neon

Auron of Neon

cool story bro

Join Date: Apr 2006

Mililani

yumy

You can't expect them to get everything right the first time they hand out RP, right?

It's not like they've given out reward points 15 times or more.

Oh... wait.

Gwmaster

Jungle Guide

Join Date: Sep 2005

Canada/Quebec

N/

i lost my reward points this month..after changing my email address ><.

jiggles

Desert Nomad

Join Date: Sep 2007

N/

Still havent gotten any of my points, When regina said in the original post anet was going to push another live build today did she mean today, or the 2nd update that happend after the first?

And as to all the people whining that the money that isnt/was never theirs is being rightfully took away, shut up plz.

Ec]-[oMaN

Ec]-[oMaN

Desert Nomad

Join Date: May 2005

Toronto, Ont.

[DT][pT][jT][Grim][Nion]

W/

Quote:
Originally Posted by Fril Estelin View Post
Regina: just in passing, this technical problem is going to increase the number of Everlasting Searing Tonics people get this month, while there'll be less of the next Tonic. Not sure if it's good or bad, but you may want to mention it to the tech guys.
eh we'll be saturated with them, this should reflect on how much you could buy one for, but knowing this community they are going to overpay just because it's a char.

Anyways related to the update released yesterday;

The new AT maps for GvG haven't kicked in yet. The descriptions for the new maps are present, but upon playing it's using the last months cycle of maps.

Sword of the Kings

Sword of the Kings

Frost Gate Guardian

Join Date: Jan 2009

Michigan

W/

And here I thought this was a GW Economy bailout, so much for that.

Coney

Coney

Wilds Pathfinder

Join Date: Aug 2008

So I just logged in with my alt account, got my ZKeys, and did the daily zaishen NPC grind.

Logged back in with my main, and I'm getting nothing. Is this going to be fixed?

Quote:
Originally Posted by Gwmaster View Post
i lost my reward points this month..after changing my email address ><.
Hmm, I just did this last month too, on my main - problem is, the zunlai house seems pretty buggy. It's not obvious that you can even change the email address (it's all about new password). I changed the account email, but now it won't let me log in with new email... pretty lame.

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

If you have specific questions about your account and collecting your points, please contact our support team and they will assist you on an individual basis. Thanks.

enter_the_zone

Jungle Guide

Join Date: Nov 2007

R/

I suspect there will be issues with removing points wrongly. Call it a hunch..

Also, can they introduce a system to subtract the owed reward points from RP's earned in other ways? Or possibly, to pay it back in Z-keys at 1 zkey per 5 RP?

Just a thought, since I'd buy a load of cheap keys now to pay it back next month.... or sell them then when the price is up again.

StormDragonZ

StormDragonZ

Desert Nomad

Join Date: Jan 2008

New York

W/R

So does that mean the 30 points I got this month shouldn't have existed? So much for my ability to predict...

Either way, I look forward to next month.

Rudhraighe O'Hagan

Rudhraighe O'Hagan

Lion's Arch Merchant

Join Date: Nov 2005

The Adventurers Society

Mo/Me

Quote:
Originally Posted by Regina Buenaobra View Post
If you have specific questions about your account and collecting your points, please contact our support team and they will assist you on an individual basis. Thanks.
Thank you for the prompt response. I'll have to set up five separate service accounts and submit five separate requests for z-key distribution reviews for the past three months on all five separate family accounts. I do hope all the Guild Wars players everywhere world wide have the opportunity to do the same and it does not cause any difficulty for the customer service department to process everyone individually.

Bibblenorn

Bibblenorn

Frost Gate Guardian

Join Date: Aug 2005

Miendrak'el Myrth [MeM]

Quote:
Originally Posted by jiggles View Post
Still havent gotten any of my points, When regina said in the original post anet was going to push another live build today did she mean today, or the 2nd update that happend after the first?

And as to all the people whining that the money that isnt/was never theirs is being rightfully took away, shut up plz.
I don't have any available either... just a dialogue encouraging me to go to the Xunlai House site. I know I made the predictions, and I know I got at least some points...

Support Ticket, I guess. Meh.

thelessa

thelessa

Jungle Guide

Join Date: Jun 2005

Texas

Purple Puzycats

R/Mo

Quote:
Originally Posted by jimme View Post
Hmm, For some reason I only got 5 reward points ?
Same here, I usually get about 50 or more.

DragonRogue

DragonRogue

Lion's Arch Merchant

Join Date: May 2007

Seattle, WA USA

Demon Dawg Knights

E/Me

I recieved extra points this month and have no problem with paying them back next month. It was a simple mistake it seems. However, there have been a few times i have clicked on the XTH and have been granted more points days, even weeks, later. I have also made predictions exactly the same as guild mates (our whole alliance does this together) and we sometimes have all gotten different amounts of keys, or none at all, as well. Sometimes the extra keys have added up to what the rest of my mates recieved. So how are we to know what we really should be getting and what is an Anet mistake? So the comment about everyone "frantically" running over to the agent is a rather snotty way of putting it and shouldve been left out of the announcement all together. It implies that the community was trying to cheat Anet instead of possibly believing Anet had made a mistake in their previous amount of points awarded. (It was already widely known what RAWR/ ZERO had done, and that maybe they had been disqualified changing the results.) I dont appreciate that comment much at all Ms. Regina and in the future I would recommend you leave comments such as that out of your announcements because you have already offended me.

Tom Swift

Jungle Guide

Join Date: Aug 2007

Quote:
Originally Posted by DragonRogue View Post
So how are we to know what we really should be getting and what is an Anet mistake? So the comment about everyone "frantically" running over to the agent is a rather snotty way of putting it and shouldve been left out of the announcement all together.......I dont appreciate that comment much at all Ms. Regina and in the future I would recommend you leave comments such as that out of your announcements because you have already offended me.
QFT

They have been awarding these points for over a year now and still can't seem to get a working system. In fact, this is the first month my 2 accounts ever received the same amount of points even though I have always made the exact same prediction on both.

And it doesn't matter what predictions I make, the one account always receives exactly 80 points.

How are we supposed to know the correct amount of points we are supposed to receive if ANet can't even figure it out?

So, I agree, Regina, admit you guys made a mistake, take back the mistaken points, but leave the snottiness out of your posts in the future at least until you get things straightened out at your end.

Divinus Stella

Divinus Stella

Desert Nomad

Join Date: Nov 2005

Wales

Steel Phoenix

How about just being happy your getting reward points for doing nothing.

IMO they should remove the XTH since it seems free things piss people off.

Yarly

Yarly

Retired GW Player

Join Date: Jun 2006

UK

Mo/

Quote:
Originally Posted by Divinus Stella View Post
How about just being happy your getting reward points for doing nothing.

IMO they should remove the XTH since it seems free things piss people off.
qft.

Remove it.

Tullzinski

Tullzinski

Jungle Guide

Join Date: Mar 2006

Trying to stay out of Ryuk's Death Note

N/R

Quote:
Originally Posted by Divinus Stella View Post
How about just being happy your getting reward points for doing nothing.

IMO they should remove the XTH since it seems free things piss people off.
Just take the ungrateful people out of XTH. Ohhh Im being punished, your remarks are snotty, give it a rest ppl.

Better yet give their stuff to me. Free things make me happy!
one account got 5 points (twice). My other account should have gotten at 40 or so but got zippo, opened a support ticket. Nice to know it was not me being polish....