A lot of comments, so where to start...
pumpkin pie - Thanks that's a great idea! But the only thing is she wants to prove to herself that she's capable, so she doesn't really want my help. I might be able to turn it around, though, and ask her for help. I hadn't thought of that.
Unfortunately, there are many people out there who can't tolerate her disability when playing and so she has learned to play with just heroes and henchies. It's like there's no MMO as far as she is concerned. But thank you! I might just try that. Thanks for the GW Helper link, too. I didn't know about that.
ShadowbaneX - Thank you, too, for your comments. I hadn't actually thought of that. It would be interesting! lol
Roman - No offense taken. I honestly don't expect ANet to do anything about this, but sometimes people just need to be educated about situations that they might not have thought about. It's not meant as a slam to ANet. Like I said, I like GW and I love to play it when I can. So, I'm just bringing another group of people who are playing this game to their attention...that's all.
Nerel - So which campaign did you start with? Not Prophecies, I'm guessing, because there weren't any heroes back then. So, you must have had SOME interaction with real people.

And GWAMM
is special to those of us who haven't reached that level yet. Don't take your talents for granted. Everyone isn't as blessed as you seem to be. But thank you for the encouraging comments you made at the end of your post.

She'd just like to see herself as a normal person achieving the same titles everyone else has, so she is proud of what she's done. It's just a shame she has to do it alone.
DragonRogue - Thanks for everything you said! The only thing that probably won't work is like I said above. Most people don't have the patience to play with her because she doesn't have the capability to pay attention to everything that the rest of us grinding for titles can, so they have kicked her from their group, not played with her, made rude comments, etc. She has resorted to playing with just heroes and henchies, and it makes me sad for her. She understands that she is different because of their lack of understanding and now plays alone. Sometimes we play together, but she wants to prove to herself that she can do it, so that's how she handles it.
And I know ANet isn't going to change anything because of this thread, but I have to at least try. If those of us who are capable, don't advocate for those who can't or don't know how, then what will this world come to? And maybe someone will see this and think twice before making a rude comment to the next person they play with who isn't quite as good as they are. So, maybe it will help the GW community a little. That's my hope, anyway.
Thank you all for your comments. I appreciate the feedback very much!