Gaile in Kamadan

zwei2stein

zwei2stein

Grotto Attendant

Join Date: Jun 2006

Europe

The German Order [GER]

N/

Oh my, GG Gaile.

upier

upier

Grotto Attendant

Join Date: Mar 2006

Done.

[JUNK]

Gosh darnit!
If only the AFK-RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOers at Aspy would make obnoxious sounds - then the problem would evidently get fixed immediately!

Priorities.
A.Net has them!

Abedeus

Abedeus

Grotto Attendant

Join Date: Jan 2007

Niflheim

R/

So, wait, who's the CRM again?

Nice job Gaile, even after changing "jobs" from CRM to Support you are more active than Regina.

Kotetsu Rain

Kotetsu Rain

Lion's Arch Merchant

Join Date: Jun 2006

Utopia

D/

Yeah removing tonic noises is the most simple solution to prevent these things from happening so I agree with everyone who suggested that. Though all the people who are saying 'Galie more active than Regina QQ wah wah crap' here's a heads up.

All the 'fun' things that Gaile did, popping up in districts and chatting with us, starting conga lines, giving us infor for the upcoming chapter/expansion wasn't in the job description. She chose to do those things all on her own. Regina just seems to be sticking to the actual job description of a CRM, reading (doesn't mean she's always posting responses) community forums and seeing what can be brought to the table of discussion. She's more of a blogger (she has her own) anywho...

I know that in-game interaction is quite a common aspect of a CRM's role but give it time she may or may not jump into it. She does respond to many whispers that people send her in-game.

Tullzinski

Tullzinski

Jungle Guide

Join Date: Mar 2006

Trying to stay out of Ryuk's Death Note

N/R

Let them go make that annoying noise in their guild halls, then they can enjoy it for hours on end if they want.

Painbringer

Painbringer

Furnace Stoker

Join Date: Jun 2006

Minnesota

Black Widows of Death

W/Mo

There weird thing is all the excitement from just seeing Gaile in an active district. Just shows we miss you... anyway done to the point on my message Pul-leease come to FA and JQ its just a couple clicks away there is something much more annoying then a kid playing with his trolls that you need to experience

fifel

Ascalonian Squire

Join Date: Dec 2005

R/

Wow....Putting sounds in a tonic for us to enjoy but than telling us not to use them?

Thats almost as bad as the government bailing out AIG than trying to tax them on the money they sent them.

Why do them in the first place......


Please enjoy this sarcasm. I have no tonics and have never experienced the spam as discussed here. Just trying to get a few laughs.

Gun Pierson

Gun Pierson

Forge Runner

Join Date: Feb 2006

Belgium

PIMP

Mo/

Quote:
Originally Posted by fifel View Post
Wow....Putting sounds in a tonic for us to enjoy but than telling us not to abuse them?
Fixed that for you.

Annoying other players on purpose for hours is an unacceptable way of enjoyment and was not the purpose Anet had in mind with the tonics. It's common sense. Some people are just fubar.


Quote:
Originally Posted by JASON626 View Post
...but deal with it.
They did, it's called submitting tickets.


|
v

JASON626

Krytan Explorer

Join Date: Aug 2006

Mo/

Don't know why people just don't rezone to another district...
I know the power traders like kamadan d1.. but deal with it.

Gli

Forge Runner

Join Date: Nov 2005

Because someone runs a /sit/stand macro while having dinner everyone else should zone? That's not dealing with it, that's giving up.

What happened to "Never let the terrorist win," and all that?

BenjZee

BenjZee

Forge Runner

Join Date: Dec 2006

The Overacheivers [Club]

Mo/

I dont see why we need such a big deal, sure i love Gaile but can't she play the game on her own

edit: I should really read the thread properly. GG Gaile on tellin them off!. i dont mind the occasional spammin of zrank etc but some people do it constantly in packs

wetwillyhip

wetwillyhip

Frost Gate Guardian

Join Date: Aug 2006

USA, Southern California, Orange County

Tyrian Elements [TyE]

R/Mo

definitely reminds me at halloween when ppl freaking took golems and stepped in front of mad king... so rude.. so rude. No values and morals ppl have anymore, whether its in real life or in freakin game.

JoeKnowMo

JoeKnowMo

Jungle Guide

Join Date: Oct 2005

Wessst Siiide, USA

Mo/

Now if only someone would spam the /sit emote in FA or JQ we might get some action on the leechers.

IlikeGW

Jungle Guide

Join Date: Aug 2005

Quote:
Originally Posted by Abedeus View Post
So, wait, who's the CRM again?

Nice job Gaile, even after changing "jobs" from CRM to Support you are more active than Regina.
What is Regina going to talk about? She's just here as the person to crap on while nothing happens and GW2 is in development for years.

Kanyatta

Forge Runner

Join Date: Jun 2006

Guildless, pm me

R/Mo

Quote:
Originally Posted by street peddler View Post
somebody was crying about the troll spam and they went and got mommy (gaile)

thats basically all you need to know.
Is trolling about trollers still trolling?

Ghost Dog

Krytan Explorer

Join Date: Mar 2008

W/

It's rather sad honestly, "you should just mute the sound" no you should grow up and do something that doesn't portray you as an immature jackass because you don't have the grapes to do it in real life, you come to an mmo and most of them still need an e-buddy to feel confident... it's sad.

Who cares if Regina isn't in game chatting with people about stuff we've heard 30+ times already she isn't obligated to do it and it isn't productive so who cares honestly, some people act like there's supposed to be an ANET surrogate mother on duty.

carnage-runner

carnage-runner

Furnace Stoker

Join Date: Aug 2006

Canada, B.C. Vancouver. aka.. amazing.

[Sith]

W/Me

That noise is f'n brutal. It's removal almost seems obviously necessary. With it there the complaints will roll in. The number of anarchists isn't increasing from what I see but the frequency in which it happens is. Ban the accounts because they will only find another way to piss the majority of players off.

Sacrifice few to appease the many. Sacrifice the many to appease the few; you'll have a riot.

Ate of DK

Ate of DK

Wilds Pathfinder

Join Date: Oct 2005

Netherlands

None but Fools [nuts]

Gaile Gray: "We take out hundreds of gold sellers and spammers a week"


Maybe you should also focus more on banning leechers and ladder manipulating guilds. I haven't seen a gold seller / spammer for ages... would be fine if the other thing stops as well.

Kazamafury

Kazamafury

Krytan Explorer

Join Date: May 2005

Mo/

Quote:
Originally Posted by Ate of DK View Post
Gaile Gray: "We take out hundreds of gold sellers and spammers a week"
Quote:
Originally Posted by Ate of DK View Post
Maybe you should also focus more on banning leechers and ladder manipulating guilds. I haven't seen a gold seller / spammer for ages...
Made the connection?


But I do agree with what you've said. Also the botters. At least we know reports are being heard, I really don't understand how hard is to jump into RA a few rounds and clearly see which are the SF bots. The bots that these players run are very simple scripts. They do in no way attempt to hide that they're bots.

Skyy High

Skyy High

Furnace Stoker

Join Date: May 2006

R/

Quote:
Originally Posted by Abedeus View Post
Nice job Gaile, even after changing "jobs" from CRM to Support you are more active than Regina.
Dude, Regina posted in this very thread. She's been posting fairly actively since she got the job. Just because she prefers to talk to us here, rather than scream over 100 questions being lobbed at her at once in dist 1 LA or Kamadan, doesn't make her "inactive".

Zanagi Kazuhiko

Desert Nomad

Join Date: Jan 2009

Kamadan Dis 1

LF trolling/flaming guild, 8=D

W/

haha I was there...it was a Yeti....i should have stayed there longer..

4thVariety

Krytan Explorer

Join Date: Jun 2005

European Union

ADL

E/

Mission 1: Grind you butt off for some money in hope to get noticed, then get ignored

Mission 2: Buy an everlasting tonic to grief other players in hope to get noticed

Mission 3: Buy another game after getting banned for girefing. Hey, at least support DID notice you.

t00115577

t00115577

Wilds Pathfinder

Join Date: Sep 2007

Mo/

Quote:
Originally Posted by Skyy High View Post
Dude, Regina posted in this very thread. She's been posting fairly actively since she got the job. Just because she prefers to talk to us here, rather than scream over 100 questions being lobbed at her at once in dist 1 LA or Kamadan, doesn't make her "inactive".
/agreed, do people forget that Regina is actually a person? some seriously rotten things said about her on here. Anet should get the ign's of them from guru and perma ban them ingame. Nobody deserves to be abused by prepubesent teens for doing their job.

On Topic: /agree that sounds should be removed from tonics and fair play on Gaile for coming on and sorting it out.

fenix

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

I find it pretty poor that Gaile actually did this as opposed to doing what smart people do; ignore it.

Here's a suggestion, if there are so many people complaining about it, remove the sound. Seriously, don't ban people for it, just REMOVE it. You think small bans will prevent users from spamming the tonic? Ha!

Stop doing everything the bad way ANet. Remove. The. Sound.


Incidentally, I find the Yeti tonic thing hilarious, so if it were up to me I'd up the volume of the sound 500% and make it more obnoxious.

JR

JR

Re:tired

Join Date: Nov 2005

W/

It was a Customer Support issue, rather than a Community issue, so it's pretty straight forward why Gaile dealt with it as opposed to Regina.

That said, I don't really think she had much place being back in-game playing mother goose. I doubt that had much or any impact on the problem, and was probably just an excuse for her to relive her old job. The issue should have just been forwarded on to design and dealt with swiftly there, through removing the sound or adjusting it's range, whatever.

I agree completely with fenix that you don't deal with large scale abuse by issuing the odd ban and slapping some wrists. You nip it in the bud quickly and quietly.

frenchonion

Pre-Searing Cadet

Join Date: Mar 2009

i was there. Also reported it.



Response (GM A***P****) 03/19/2009 03:26 PM
Hello,

I reviewed the game logs of this incident and confirmed a violation. The player’s account has been suspended for disruptive behavior.

Thank you for submitting your report and helping keep Guild Wars a fun and safe place to play.

Stop The Storm

Stop The Storm

Keeping DoA Alive

Join Date: Jan 2007

England

Were In [DoA]

A/N

ive never had a reply from a gm when ive sent reports

WinterSnowblind

WinterSnowblind

Jungle Guide

Join Date: Feb 2007

Quote:
Originally Posted by fenix View Post
I find it pretty poor that Gaile actually did this as opposed to doing what smart people do; ignore it.

Here's a suggestion, if there are so many people complaining about it, remove the sound. Seriously, don't ban people for it, just REMOVE it. You think small bans will prevent users from spamming the tonic? Ha!

Stop doing everything the bad way ANet. Remove. The. Sound.

Incidentally, I find the Yeti tonic thing hilarious, so if it were up to me I'd up the volume of the sound 500% and make it more obnoxious.
Why should people who are just trying to enjoy themselves and play the game be punished? Yes, you can call them "care bears", but I don't see why they should suffer because of a few people who are bored and want to annoy others.

I agree banning them is a step to far, but this kind of behaviour shouldn't be acceptable. I personally always play my own music over the game, but others shouldn't need to mute their volume and the sound file shouldn't need to be removed. Hopefully the temp bans will be enough to teach them a lesson.

Quote:
Originally Posted by Stop The Storm View Post
ive never had a reply from a gm when ive sent reports
I imagine it happened here due to the amount of tickets being sent. If it was happening in a large district for hours at a time, I imagine a lot of people got pretty annoyed.

Gli

Forge Runner

Join Date: Nov 2005

Quote:
Originally Posted by WinterSnowblind View Post
I agree banning them is a step to far, but this kind of behaviour shouldn't be acceptable. I personally always play my own music over the game, but others shouldn't need to mute their volume and the sound file shouldn't need to be removed. Hopefully the temp bans will be enough to teach them a lesson.
Don't forget that the player in question was actually 'botting' for hours on end, a few hours a day for several days. Banning is entirely appropriate for botting.

Joseph Leito

Frost Gate Guardian

Join Date: Jul 2007

Claw of the Dragon

R/Mo

Maybe a better way to deal with this would be to make ZKeys and tonics untradeable so only PvPers could get the tonics.

For the record, that was a joke. I like some of the weapons I've gotten out of the chest.

rohara

rohara

Krytan Explorer

Join Date: Nov 2006

Rt/

Quote:
Originally Posted by fenix View Post
Here's a suggestion, if there are so many people complaining about it, remove the sound. Seriously, don't ban people for it, just REMOVE it.
^ this

can you imagine what it would be like if minipet sounds were enabled in outposts? *shudders* no reason to allow the tonic sound spam to continue.

Sir Skullcrasher

Sir Skullcrasher

Furnace Stoker

Join Date: Jun 2005

California

15 over 50 [Rare]

W/Mo

I think the only everlasting tonic that didn't made any noises was the Asura?

Ate of DK

Ate of DK

Wilds Pathfinder

Join Date: Oct 2005

Netherlands

None but Fools [nuts]

I agree, remove the sounds of those tonics...

And then, look for other ways to keep your game interesting.
I'm sorry, but tonics don't add any value to my game experience.

Red Sonya

Desert Nomad

Join Date: Jul 2005

I think banning was appropriate as it was a direct and blatant act of annoy people and they know it. Humans must be punished for their acts of unkindness. Look what they do to people who mistreat animals. They fine em and put em in jail. Just look at Michael Vick. Getting punished teaches people lessons, getting banned teaches them respect for others. I'm all for capital punishment an all that also.

Commander Kanen

Lion's Arch Merchant

Join Date: Mar 2008

[DVDF]

P/

This is stupid. you shouldnt get banned for using a emote/sound. if people are that botherd by it anet should just remove the sound and spoil it for the rest of us.

Gli

Forge Runner

Join Date: Nov 2005

I don't really see how anyone can object to people being banned for running some kind of macro that triggers a few times per second for hours at a time while they're afk. You can get banned for doing that even if it doesn't trigger an annyoing sound, non-stop.

DJCoastal

DJCoastal

Wilds Pathfinder

Join Date: Dec 2005

Vancouver, BC, Canada

Mo/

From what I heard in town. A bunch of guild members from one particular guild started to complain about it to Gaile. They were all REALLY REALLY annoyed and pissed off by it. She then had to step in to find out what was going on.

My own music over Guild Wars music. >_> I had my sound off for over 3 years now. And yes... Anet should remove the sounds from tonics.

The tonics that came out after the yeti didn't make much noise. :<

jonnieboi05

jonnieboi05

Forge Runner

Join Date: Mar 2006

Mableton, Georgia

Guild Ancestors Reunited [?????????]

only one thing comes to my mind about this: hoo-ra! and lol @ failNet

Gli

Forge Runner

Join Date: Nov 2005

Quote:
Originally Posted by JonnieBoi05 View Post
only one thing comes to my mind about this: hoo-ra! and lol @ failNet
For how long did they ban you?

Legion Magnus

Legion Magnus

Frost Gate Guardian

Join Date: Nov 2005

Legion Magnus

W/

Generally, I believe this issue is ANet's short-sighted, but well-intentioned fault. Give a willing 12 year old something which can be used to purposely annoy people and guess what, a griefer is born. ANet should never have opened this door. But now that they have, and it truly annoys many people, they need to close it.

I can see banning people to get the message across that (any) methodical griefing won't be tolerated. I suspect being griefed wasn't what most people bought GW for. But really, ANet simply needs to modify Tonic sound impacts. A toggle switch in the Options menu, and some notice about the new option, would allow people with Tonics to hear their sounds and give blessed peace to those who do not want to hear it. Everyone's happy, except the griefers. ANet, If this is too difficult to code, then simply remove the sounds and next time consider the impact your 'nice touch' might have.

I, for one, appreciate Gaile's efforts to gently address the issue with her visit. But kind warnings aren't likely to be successful on this.

My .02