Let's talk about makeovers...

Shriketalon

Lion's Arch Merchant

Join Date: May 2007

As wonderful and excited as I was at hearing that my monk could finally change her hairstyle after four years, there was something about the new makeover system that caught my ire. Not the price tag, I can understand how they might need a buck or two.

It was the fact that they're asking us to pay per use.

Nothing else in the store is like this. The Bonus Mission Pack can be run through again and again, as much as you wish. The extra storage panels will work for the entire duration of your account. Another character slot will never go away, and even if you delete the character, the slot remains for a new one.

But the makeover?

If you purchase one set, and you change your hair and end up not liking it down the road......sorry, fork over the money, you need to buy permission to use the service once again. Once you use that two dollar's worth credit, it's gone forever.

Rather than turn this into a rant, I'm just going to pose the question: Is there a physical limitation or technological problem that requires this one service to be pay-per-use? Is there some fluke in the method by which the changes run on the servers that prevents a permanent service, even if it is restricted to, say, one change per day? Why among all the addons, from slots to storage to new campaigns, is this the only one that we have to purchase in pay-as-you-go format?

I'd love to find an answer, because after four years of waiting for a change of hairstyle, this isn't anything like what I had in mind.

Mordakai

Mordakai

Grotto Attendant

Join Date: Aug 2005

Kyhlo

W/

probably no technical reasons, just Anet needs money.

Who knows? Maybe in the future we'll get some Cosmetic Elixers that can be used to change a feature for free?

But you do get 5 minor changes for $10. So, if you're just changing the hair, you can change it 5 times...

Cool Down

Cool Down

Academy Page

Join Date: Mar 2009

Denmark

E/

I told myself that i wouldnt pay money for something like that.

But then i thought about it... and thought a little more.. then when i couldnt sleep i bought the extreme makeover and a name change...

It was a good night's sleep

Marty Silverblade

Marty Silverblade

Administrator

Join Date: Jun 2006

I think having to pay again is justified, after all, you need to pay your hairdresser everytime you visit. Besides, if you really want the change it really isn't that much money.

Satu-Wyvern

Academy Page

Join Date: Apr 2007

Elite Assault Knights [OOO]

E/

Quote:
Originally Posted by Marty Silverblade View Post
I think having to pay again is justified, after all, you need to pay your hairdresser everytime you visit. Besides, if you really want the change it really isn't that much money.
What a great analogy. In these troubled financial times I think it's fair that Anet has found a way to make money and still keep away from the monthly fee.

Eleonora Morgan

Eleonora Morgan

Ascalonian Squire

Join Date: Mar 2008

Absinthe and Lace [Posh]

Me/

It would have been nice though if any previous looks could be 'unlocked' for your character. So if you decided you'd like to change back to the way you used to look, it wouldn't require another token. I for one would be switching back and forth between two hairstyles a lot.

A11Eur0

Furnace Stoker

Join Date: Apr 2005

W/

Quote:
Originally Posted by mordakai View Post
probably no technical reasons, just anet needs money.

lololololololollololololololollololololololollolol ololololollololololololollololololololollololololo lolollololololololollololololololollololololololol lololololololollololololololollololololololollolol ololololollololololololollololololololol
Way to drink that Kool-Aid. They don't need money. 300% increase in profits in the first quarter of the current fiscal year. And although GW wasn't the #1 contributor to that profit, it's still profitable. And so you know, that first quarter was BEFORE these microtransactions. It'll be hilarious to see how much their profit grows in their 2nd quarter.

They don't "need" the money. They "want" the money. Which is alright...just don't be Mr. Kool-Aid Man (OH YEAH!!!) and make excuses for them. They have PR people to do that, and they're paid. You? you're just an internet fanboy.

demeter_aurion

demeter_aurion

Ascalonian Squire

Join Date: Jul 2007

TN

The Emporer's Children

N/Mo

I bought the Makeover Pack yesterday through the NC website with Paypal. After I clicked confirm or whatever there was same error thing (I don't remember what) but then I checked my Paypal and they took the money out. And the Makeover credits are not in my account still today....

x-x So I've been trying to get NC to help but they don't seem very adamant on replying/helping. It's starting to make me mad because I don't want to play until I have it... cause I'm all weird like that. O_o

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

Look at the cape maker.
You choose a trim shape.
You choose an emblem.
And then you choose two colors.
This has been ingame since I can't even remember when, and it was not free. No! It has a price. The price was paid once, and was included in any content that included a cape maker.
Makeovers are MUCH like cape designs.
You choose a hair shape.
You choose a a face shape.
And the you choose two colors: hair and skin.

You don't pay every time you change the model of your cape, so you shouldn't pay every time you change the model of you characters.

I chose GW because everything was available with a 'pay once' policy, since I am limited to acquire new content or a new game once or twice per year.

If it is not 'pay once' I'm likely not to be able to pay it, and will be out of my reach.
So, I am not really complaining here, I'm stating that unless they add a 'pay once' alternative, the stylist is just a feature to mock me about what I will never be able to do.

If I wanted to pay every single time I want to use something, I'll be playing other game.

So, now all I can do is wait untill a 'pay once' alternative is added... which may never happen.

haggus71

haggus71

Lion's Arch Merchant

Join Date: Jun 2007

FotS

Quote:
Originally Posted by A11Eur0 View Post
lololololololollololololololollololololololollolol ololololollololololololollololololololollololololo lolollololololololollololololololollololololololol lololololololollololololololollololololololollolol ololololollololololololollololololololol
Way to drink that Kool-Aid. They don't need money. 300% increase in profits in the first quarter of the current fiscal year. And although GW wasn't the #1 contributor to that profit, it's still profitable. And so you know, that first quarter was BEFORE these microtransactions. It'll be hilarious to see how much their profit grows in their 2nd quarter.

They don't "need" the money. They "want" the money. Which is alright...just don't be Mr. Kool-Aid Man (OH YEAH!!!) and make excuses for them. They have PR people to do that, and they're paid. You? you're just an internet fanboy.
Don't confuse NC Soft's total increase with Anet. They are making a new game, and, as Flagship Studios proved, it's smart to have as much money as you can get. GW was the second lowest earner on that list, btw. Aion and Lineage II were the top grossing games for NC Soft. Lay off the ephedra a bit.

OT: I didn't mind paying the cost of a few trips to the Star-Bizzle for 5 makeovers. It was a smart thing on their part, and has been very popular, from what I've heard. I just wish they gave new options for the looks of the sins/rits/dervs/paras. I only had one choice for my femme sin that wasn't a butter face.

Zahr Dalsk

Grotto Attendant

Join Date: Aug 2007

Canada

I would pay for an unlock. I would not pay for microtransaction stuff. Particularly with the Ritualist's limited selection.

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

Quote:
Originally Posted by Zahr Dalsk View Post
I would pay for an unlock. I would not pay for microtransaction stuff. Particularly with the Ritualist's limited selection.

that ^^ plus COLOUR/HUE SLIDER

Honestly: I want to change hairstyles, gender, names to my characters and skin colours every now and then, but not by paying every time I feel like doing it, note: colours as in any colours NOT hue/tone as in light to dark, hairstyles as in more new ones not the ones that I didn't choose when I first created my characters, those are already "put aside" in the first place. Why do Anet think I want to pay real money to change to something I already don't like? seriously.

I've checked out the hairstylist npcs, and, well, I don't like all the other styles that much to want to pay USD2.00 (10 bucks in my currency) each time, just to see them in some other styles that I do not previously want.

Infact, comparing the makeover packages to the storage, I might buy the storage if its not over priced, since if you buy all extra 4 it will be for use forever. Yeah, I know I complain about the storage up until now, but comparing it to the pay every time you want to use makeover packages. The storage is better, cos after all you get to keep on using them after the purchase. It would be great if it's not over priced.

A11Eur0

Furnace Stoker

Join Date: Apr 2005

W/

Quote:
Originally Posted by Marty Silverblade View Post
I think having to pay again is justified, after all, you need to pay your hairdresser everytime you visit. Besides, if you really want the change it really isn't that much money.
A 1 minute change in hairstyle on 5 chars costs more than I get real world haircuts for that take 15 minutes using well-practiced skills rather than a couple lines of code.

Chocobo1

Chocobo1

Desert Nomad

Join Date: Sep 2007

New Zealand

CoA

N/

I havent bought it yet, but if I do I have already justified it by saying that the money I pay could potentially go into paying some poor guy to do a decent skill update.

/hopes.

Wish Swiftdeath

Desert Nomad

Join Date: Feb 2007

Mo/W

Really? That's a pretty good deal, where do you live? My haircuts cost 30 dollars.

As for this, can you imagine the strain on the servers? Everyone which bought the microtransaction (alot of people) would be changing their hair every five minutes.

A11Eur0

Furnace Stoker

Join Date: Apr 2005

W/

Quote:
Originally Posted by Wish Swiftdeath View Post
Really? That's a pretty good deal, where do you live? My haircuts cost 30 dollars.

As for this, can you imagine the strain on the servers? Everyone which bought the microtransaction (alot of people) would be changing their hair every five minutes.
Local barber shop. I don't use any froo froo hairstylist...but it does take quite a bit more time and a lot more individual skill to get done than a computer program and a few buttons.

I doubt there will be any difference in server speed...instead of those characters out farming or doing missions or trading, they're changing their looks. Whooptie doo. I'm sure buying a customized set of armor and dying it uses the same amount of server bandwidth and cycles.

Nanood

Nanood

Wilds Pathfinder

Join Date: Aug 2005

Supermans Crystal Palace

Legion Of The Dark Sun

I have bought an extreme makeover for a character nearly 4 years old that I that couldn't bear to reroll and do over. I would and did pay money for that. I deleted a 3 year old ele that i had never liked the face i chose but would have kept her knowing this was coming up. I would pay for that too. I am pretty sure it's a money making exercise and thats fine with me. People have been calling for it. Anet would like some money. It's a win win as I see it.

hallomik

hallomik

Krytan Explorer

Join Date: May 2006

The Illini Tribe

N/Mo

Here's the thing about name and appearance changes. They should NOT be unlimited. In an RPG setting, your character should have enduring identity - a kind of permanence. With the makeover packages, you can utterly change everything about your 'toon - name, sex, and entire appearance. A full change like that kind of destroys the idea of a character or an avatar.

However, I understand people will often have something about their current character that just bugs them, and they want to "fix." Some people will want to fix a misspelling in their name. Others regret their hairstyle. It is perfectly OK to want to fix these things and to have the power to. What is not OK is everyone having unimited ability to change everything. That would obliterate the concept of character and create a chaotic world where the people you know routinely become unrecognizable through constant character appearance, sex and name changes.

So, how do you introduce the ability to make changes to your character without bringing the chaos of constant changes? You put some kind of limitation to those changes. Anet could have given everyone a one time (or three time) change. This would have actually been bad. Lots and lots of people would have made arbitrary changes just because they could resulting in the chaos and confusion I talked about. Many others would still be unhappy after running out of their chances to change. The community would be very dissatsified.

Charging real life money is kind of the perfect game design solution. It gives those really motived to change the ability to do so, but the cost is sufficiently high that it limits those changes to just those with a strong motivation. Thus the game doesn't really lose the concept of character as a whole, but the ability to change is there for those who really want it.

No game change will satisfy everyone, but to me, this was close to the ideal solution.

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

Cape changes are limited with gold. 2K.
Makeover changes should be limited with gold too.

manager

Frost Gate Guardian

Join Date: Aug 2006

Portugal

Cold Black Eyes

W/

Quote:
Originally Posted by A11Eur0 View Post
Local barber shop. I don't use any froo froo hairstylist...but it does take quite a bit more time and a lot more individual skill to get done than a computer program and a few buttons.

I doubt there will be any difference in server speed...instead of those characters out farming or doing missions or trading, they're changing their looks. Whooptie doo. I'm sure buying a customized set of armor and dying it uses the same amount of server bandwidth and cycles.
Uh..you aren't paying the time it takes for a player to change his/her toon hairstyle. You're paying the time that A-Net put on making the hairstylist NPC.

But don't let this "simple" difference get in the way of your dumb trolling!

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

Quote:
Originally Posted by hallomik View Post
So, how do you introduce the ability to make changes to your character without bringing the chaos of constant changes?
No chaos can come with name change and style change or sex change in the game, in my humble opinion. How can there be when everyone's avatar already look like everyone elses' avatar. Do you know how many times i heard the phrase "look my twin" (or something along that line) in the game? Chaos, I doubt it very much.

Introduction of Real life money for the makeover packages and repeatedly having to pay for extra makeovers is not the perfect solution if you insist there are chaos as you describe it, Arena Net can simply set a limit to how many time a player can change their character's name in a month.

I have 3 PvP characters, I change their name constantly. There's never any chaos or confusion there. My friends still manage to find me.

manager

Frost Gate Guardian

Join Date: Aug 2006

Portugal

Cold Black Eyes

W/

I believe that there is already a 30 day limit to name changes.

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

He meant that he deleted and create new characters with different names.

No one would pay constantly to change character names, and no one can, since each account is limited to a name change per month.

manager

Frost Gate Guardian

Join Date: Aug 2006

Portugal

Cold Black Eyes

W/

I know what he meant, i was replying to this :

Quote:
Arena Net can simply set a limit to how many time a player can change their character's name in a month.

SpiritThief

SpiritThief

Frost Gate Guardian

Join Date: Jan 2008

R/Me

I just wish a simple thing. That we could dye our hair with dye or something. Won't pay for just a hair color change.

Commander Ryker

Site Contributor

Join Date: Jun 2005

R/

It's funny to see everyone bitch about paying for the make over when way back when everyone said they would be happy to pay if only anet would put this in the game.

Enon

Enon

Lion's Arch Merchant

Join Date: Mar 2006

Taking a dip at Nundu Bay

I agree with hallomik. You shouldn't be able to change your looks constantly, because it would indeed ruin the identity of your character. However, that only goes for gender, face and skin color. Hairstyle and hair color should be able to get changed for a fairly high fee or via a pretty difficult quest.

Gender, face and skin color shouldn't, for obvious reasons hallomik stated. Nonetheless, the tickets are a bit overpriced. Especially if you take into account that you almost always need to change your name if you're changing your gender.

Also, it would have been nice if Anet gave everybody a free makeover ticket (preferably customized to a character), since this makeover brings need combinations with it.

haggus71

haggus71

Lion's Arch Merchant

Join Date: Jun 2007

FotS

Quote:
Originally Posted by Commander Ryker View Post
It's funny to see everyone bitch about paying for the make over when way back when everyone said they would be happy to pay if only anet would put this in the game.
Lol, they said they'd be glad to pay for extra storage, too.

I agree with Hall. It was best for at least a little continuity of character. Otherwise, I could imagine being in a guild where everyone was changing every 3 days. "Wasn't your name _________?" "Yeah, but now it's ______. I didn't like it. "But you changed it three days ago!"

Let's not support the ADD generation that much.

Longasc

Longasc

Forge Runner

Join Date: May 2005

Quote:
Originally Posted by Cool Down View Post
I told myself that i wouldnt pay money for something like that.

But then i thought about it... and thought a little more.. then when i couldnt sleep i bought the extreme makeover and a name change...

It was a good night's sleep

CONGRATULATIONS!

You just experienced how "Free to Play" meets "Real Money Transactions/Trading" works.

F2P RMT works exactly as you described it.



P.S.:
Is the rather high price tag for a mere name change not preventing constant switching already?

And if Sheik Osama wants to change his name all the time, well, money for ANet, he will have his reasons for sure.

Lure. Temptation. Greed. "It does not cost much."

It does not require many players to do this. A few % finance the rest of the playerbase.

Laraja

Laraja

Krytan Explorer

Join Date: Dec 2007

Somewhere over the rainbow

Descendents of Honor

Rt/

Quote:
Originally Posted by Nanood View Post
I have bought an extreme makeover for a character nearly 4 years old that I that couldn't bear to reroll and do over. I would and did pay money for that. I deleted a 3 year old ele that i had never liked the face i chose but would have kept her knowing this was coming up. I would pay for that too. I am pretty sure it's a money making exercise and thats fine with me. People have been calling for it. Anet would like some money. It's a win win as I see it.

I agree.

My older son had a character on my GW account until finally he got his own computer and copies of GW, but he left me with his big ugly warrior dude that had a lot of experience, elites, titles and such. I almost deleted him, but I thought a high level warrior might come in handy at some point. Then came the extreme makeover update. YAY! He got a sex change and name change and is now a cool warrior woman.

I also have regular makeover credits and I having a ton of fun with them.

Although I can understand why some people are irritated that they have to pay... I mean, it's better for everyone if it were free or a one time charge, but if you've taken any college level business classes, you would understand why Anet is doing what they are doing. You still may not like it, but you'd understand it.

And, you are not forced to buy the makeover credits. They are entirely optional.

manager

Frost Gate Guardian

Join Date: Aug 2006

Portugal

Cold Black Eyes

W/

Quote:
Originally Posted by Longasc View Post
CONGRATULATIONS!

You just experienced how "Free to Play" meets "Real Money Transactions/Trading" works.

F2P RMT works exactly as you described it.



P.S.:
Is the rather high price tag for a mere name change not preventing constant switching already?

And if Sheik Osama wants to change his name all the time, well, money for ANet, he will have his reasons for sure.

Lure. Temptation. Greed. "It does not cost much."

It does not require many players to do this. A few % finance the rest of the playerbase.

P.S.:
Is the rather high price tag for a mere name change not preventing constant switching already?

And if Sheik Osama wants to change his name all the time, well, money for ANet, he will have his reasons for sure.
We get it. You have found out how microtransactions work. Do you need to spam it on all the threads now?

A11Eur0

Furnace Stoker

Join Date: Apr 2005

W/

Quote:
Originally Posted by manager View Post
Uh..you aren't paying the time it takes for a player to change his/her toon hairstyle. You're paying the time that A-Net put on making the hairstylist NPC.

But don't let this "simple" difference get in the way of your dumb trolling!
Yeah because 5 million accounts with 4+ characters each. Let's say 10% of those characters get makeovers. that's 2 million makeovers at $2 each. $4 million. How long did it take to make the NPC?

15 minutes per haircut, 2 million haircuts...that's 30 million minutes.

Dee dee dee.

Entirely optional, yes, I agree. But they're also entirely overpriced.

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

Quote:
Originally Posted by Commander Ryker View Post
It's funny to see everyone bitch about paying for the make over when way back when everyone said they would be happy to pay if only anet would put this in the game.
many players have said they don't want to pay for in game item as well, i am too lazy to look through all the threads regarding storage request, but don't make it sound like everyone have agree to it and are regreting now because I sure didn't say I want to pay for in game item.

MithranArkanere

MithranArkanere

Underworld Spelunker

Join Date: Nov 2006

wikipedia.org/wiki/Vigo

Heraldos de la Llama Oscura [HLO]

E/

I said I would pay for things like a Xunlai Marketplace pack or a Stylist pack, that is, ONCE. A once time feature unlock payment. Not for every single time I want to use something.

If I wanted that, I would be playing any of those blood-sucking micropaid games.

headlesshobbs

Krytan Explorer

Join Date: Apr 2006

Quote:
Originally Posted by MithranArkanere View Post
I said I would pay for things like a Xunlai Marketplace pack or a Stylist pack, that is, ONCE. A once time feature unlock payment. Not for every single time I want to use something.

If I wanted that, I would be playing any of those blood-sucking micropaid games.
That's exactly how I feel about this issue.

Perfected Shadow

Perfected Shadow

Wilds Pathfinder

Join Date: Jun 2006

Zul'Aman

Umes Uranger U[bot]

Quote:
You shouldn't be able to change your looks constantly, because it would indeed ruin the identity of your character.
lol. Am I the only one that thinks there's something screwed up with this?!?
I sure as hell don't care about the identity of anyone's character. If you don't want to 'ruin the identity of your character', sorry gotta lol again, then don't change your looks constantly. Why stop others from wanting to 'ruin the identity' of their characters? (OTHERS THAT WANT TO CHANGE WHAT THEY SEE ON THE SCREEN AND DON'T GIVE A SHIT ABOUT ROLE-PLAYING GARBAGE REASONS)

let's see if caps are blocked, been away from guru long time

pamelf

pamelf

Forge Runner

Join Date: Aug 2006

Australia

Lost Templars [LoTe]

Me/Mo

Quote:
Originally Posted by Commander Ryker View Post
It's funny to see everyone bitch about paying for the make over when way back when everyone said they would be happy to pay if only anet would put this in the game.
I wanted it in game, and said I was happy to pay for it and consequently did.

I think it was a great update. My only gripe is that Anet still insists on making Australians pay in GBP.

Ebony Shadowheart

Ebony Shadowheart

Krytan Explorer

Join Date: Sep 2006

USA

SSW

E/

Quote:
Originally Posted by Commander Ryker View Post
It's funny to see everyone bitch about paying for the make over when way back when everyone said they would be happy to pay if only anet would put this in the game.
Yup, yup.

I remember reading through the whine thread in Sardelac on these.

"We want more storage"
"We want a hair stylist"
"We want to be able to change our names"
blah blah blah.

At that point paying for it was ok with them, but now they're too good to pay for it. (Not everyone, just most) Go figure.

Personally, I have no issues paying for it if I want to use it. I figure I'd have to spend $10 to get a new character slot to make a new character anyway. At least this way I can change what my char looks like without losing all my titles and stuff, if I really want to. Win - win for me.

Mordakai

Mordakai

Grotto Attendant

Join Date: Aug 2005

Kyhlo

W/

If it was 10 makeovers for $10, would anyone be complaining?

It's like Groucho Marx says, "We already determined what kind of woman you are. Now we are just negotiating the price."

Pharael

Pre-Searing Cadet

Join Date: Feb 2007

The Celtic Crusaders

E/Me

Anet gave you all what you wanted and you still whinge and moan. Be grateful, of you don't like then fine but don't start whining to everyone else.