Ever since the update, i havent been able to play GW - simply cant login.
I get err7 and err58 (Which is the same) all the time. My internet is fine as it is, only GW causes problems.
I logged on short after the update to check it out, got the first err7 after 30mins and havent been able to logon since.
Any suggestions?
/Ash
Intense amount of err7/err58
ashes
Hyper.nl
I'm getting Code=058 problems since yesterday. For me it was related to the update in combination with Eset Smart Security 3.
A solution is mentioned here:
http://help.ncsoft.com/cgi-bin/ncsof...3104 #article.
The strange thing is that it has been working fine for a long time but suddenly NOD32/Eset began to block GW.
Keywords: Eset Smart Security NOD32
A solution is mentioned here:
http://help.ncsoft.com/cgi-bin/ncsof...3104 #article.
The strange thing is that it has been working fine for a long time but suddenly NOD32/Eset began to block GW.
Keywords: Eset Smart Security NOD32
ashes
Thank you for your input, but i cant really figure it out o.O
This is what it looks like here
/Help QQ
This is what it looks like here
/Help QQ
Hyper.nl
ArenaNet needs to update it's knowledge base. The procedure is a bit different. You can do it in advanced setup.
First try to Disable the antivirus protection to see if that fixes it. If it does, re-enable it and then use the advanced setup with the instructions provided.
First try to Disable the antivirus protection to see if that fixes it. If it does, re-enable it and then use the advanced setup with the instructions provided.
Kronos Ledaloth
I have many problems to connect @ guildwars and gw website...
ashes
Even tho i've made NOD32 exclude my GW folder it still blocks GW :/
I have to disable GW in order to play, and i cant enable NOD32 before im done playing
I have to disable GW in order to play, and i cant enable NOD32 before im done playing
Kronos Ledaloth
Mine is not an antivirus problem, i tried to disable it totally and gw still not work...what's happening? 
Bob Slydell
Try Start > Run > and type in: CMD
Read this entire thing before you do anything: type in the CMD window: ipconfig/release THEN wait a sec and do ipconfig/renew
More:
This might sound crazy but unplug your internet modem for 30 seconds then plug it back in and let it restart and such. Then try GW, if that didn't work do the same with your router and try again. If that didn't work actually reset your router with the reset button usually located on the back.
And one last crazy thing, IF you guys leave your computer on for weeks on end and this problem has happened and your computer has not been shut down since before this problem has been happening, shut it down for a sec then start it back up.
Before you say those won't work it's only GW, the internet is fine, think that it might be a setting changed within your router or something in the modem went haywire and to allow guildwars packets to connect properly again this might need to be done.
But a lot of stuff did break with the past updates.
Read this entire thing before you do anything: type in the CMD window: ipconfig/release THEN wait a sec and do ipconfig/renew
More:
This might sound crazy but unplug your internet modem for 30 seconds then plug it back in and let it restart and such. Then try GW, if that didn't work do the same with your router and try again. If that didn't work actually reset your router with the reset button usually located on the back.
And one last crazy thing, IF you guys leave your computer on for weeks on end and this problem has happened and your computer has not been shut down since before this problem has been happening, shut it down for a sec then start it back up.
Before you say those won't work it's only GW, the internet is fine, think that it might be a setting changed within your router or something in the modem went haywire and to allow guildwars packets to connect properly again this might need to be done.
But a lot of stuff did break with the past updates.
Hyper.nl
This is the solution for Nod32 3:
Quote:
|
1. Got to Setup, then Antivirus and Antispyware, then Web Access Protection, then HTTP, then Web Browsers. 2. Once there, click on Add and select the Guild Wars excecutable, Gw.exe, which is typically located in C:\Program Files\Guild Wars 3. Once that is done, click on the box next to the new entry so that the checkbox has a red X in it. |
ashes
Doesnt help Hyper
don richardos
well i got the same problem atm...just dced out of gvg 
and now i cant get back in and says error:058 my internet is fine (i can post here to :P ) restarting modem/pc doesnt work to...its just GW and not ur internet
Edit: just reinstalled guildwars and that doesnt work to...just keep getting code 058 and cant login..
and now i cant get back in and says error:058 my internet is fine (i can post here to :P ) restarting modem/pc doesnt work to...its just GW and not ur internetEdit: just reinstalled guildwars and that doesnt work to...just keep getting code 058 and cant login..
jeffersons
got the same too here in france
seems GW servers have problems
seems GW servers have problems
jeffersons
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too
seems GW site is unaccessible , and the game too
caxman
I cant access the website at all or the game, i can usually tell if i'm connected because the login announcements dont appear.
My internet is working fine
i've system restored, reinstalled guildwars, opened up ports on my firewall
nothing has changed =/
Any ideas? Im gonna try the modem thing in a minute
My internet is working fine
i've system restored, reinstalled guildwars, opened up ports on my firewall
nothing has changed =/
Any ideas? Im gonna try the modem thing in a minute
Braxton619
Complete guide how to enable Guild Wars through Nod32 Antivirus:
http://hdcpremium.webs.com/guildwarstutorials.htm
http://hdcpremium.webs.com/guildwarstutorials.htm
jeffersons
i'm not using nod32
and gw was connecting right before 15h00 pm gmt approx
and gw was connecting right before 15h00 pm gmt approx
Braxton619
Quote:
|
Originally Posted by jeffersons
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too |
caxman
Quote:
|
Originally Posted by jeffersons
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too |
I dont think its our connections, i think the problem is on anet's side.
don richardos
Quote:
|
Originally Posted by caxman
I can't connect to the site or game either, i can use the internet fine, msn, other games all work.
I dont think its our connections, i think the problem is on anet's side. |
Dantag
same problem for me, i can't connect to guild wars.
err 58, my internet is working fine (everything is working, websites, onther games, msn, etc..). No access to gw wiki or gw official web site...
I'm from France too and the problem started around 6:00 pm ..
err 58, my internet is working fine (everything is working, websites, onther games, msn, etc..). No access to gw wiki or gw official web site...
I'm from France too and the problem started around 6:00 pm ..
Smurf Minions
I'm not facing any problems at all, but make sure gw.exe is in the exception list of the IMON of NOD32 (it worked for me like 3 months ago). So I don't think the problem is on anet's side but its lying in between.
don richardos
Quote:
|
Originally Posted by Smurf Minions
I'm not facing any problems at all, but make sure gw.exe is in the exception list of the IMON of NOD32 (it worked for me like 3 months ago). So I don't think the problem is on anet's side but its lying in between.
|
caxman
Problem is, cant access the website to contact anet tech support
don richardos
Quote:
|
Originally Posted by caxman
Problem is, cant access the website to contact anet tech support
|
caxman
It seems that all the firewall problems stem from people using NOD32
Im using AVG for antivirus and the windows firewall, ive made sure GW is on the exceptions and ive opened the ports it recommends.
Im using AVG for antivirus and the windows firewall, ive made sure GW is on the exceptions and ive opened the ports it recommends.
don richardos
well ''alot'' of people with the same firewall problem on the same time is a bit weird..and there already was alot of lagg/DC's for days so its just anet..but because they never look here ofc and i cant go to guildwars.com or the support i just need to wait before they do something...(if it will be aslong as XTH im gonna play runescape /not)
caxman
need someone to direct them here, or go onto tech support and ask for a solution for us
okidoke
Quote:
|
Originally Posted by Leet Tankur
Complete guide how to enable Guild Wars through Nod32 Antivirus:
http://hdcpremium.webs.com/guildwarstutorials.htm |
Still can't get on though
My night off playing down the pan!
Frostylady
Quote:
|
Originally Posted by caxman
It seems that all the firewall problems stem from people using NOD32
Im using AVG for antivirus and the windows firewall, ive made sure GW is on the exceptions and ive opened the ports it recommends. |
I don't have NOD32, am using AVG and windows firewall too, anyone have any suggestions? very frustrated
don richardos
Quote:
|
Originally Posted by Frostylady
I am having a problem with error =058, tried resetting pc, resetting router, trying a different pc! Still can't get in.
I don't have NOD32, am using AVG and windows firewall too, anyone have any suggestions? very frustrated |
slowerpoke
While i also use Nod32, that's not the problem here, as I cant access GW or the websites from any pc on my network.
caxman
Quote:
|
Originally Posted by slowerpoke
While i also use Nod32, that's not the problem here, as I cant access GW or the websites from any pc on my network.
|
Regina Buenaobra
If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
caxman
Im connecting from England
slowerpoke
Assuming its not a client side problem, either its our ISPs end or ANet have routing issues from their web servers to certain parts of the internet.
UK here.
Quote:
|
Originally Posted by Regina Buenaobra
If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
|
don richardos
Netherlands so ye europe server
Chop it Off
Quote:
|
Originally Posted by Regina Buenaobra
If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
|
getting all sorts of errors and serious lag when i had none about 2 weeks ago.
random ping spikes, 007's, 058's etc...
Frostylady
Quote:
|
Originally Posted by Regina Buenaobra
If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
|
Am from the UK.
Am glad you know something about this already.
Looking forward to the solution.
Martin Kerstein
From the current reports we get, it looks like that there is an issue with one of the peering providers, so depending on how you are routed, you can either connect or not.
For your information and entertainment while we try get to the bottom of this:
Peering
Routing
Hope you find it informative, i used to do this for a living ^^
For your information and entertainment while we try get to the bottom of this:
Peering
Routing
Hope you find it informative, i used to do this for a living ^^
BogusDude
same here from england, after running a test looks to be a routing issue going through france