Happy RR day with 013 and 040

Fiery Devil Lord

Ascalonian Squire

Join Date: Aug 2008

[UIB] United in Battle

D/

i got in ok,

Ireland here

plays only on american servers

electropop

electropop

Ascalonian Squire

Join Date: Dec 2008

The Kurzick Mob

D/

I don't appear to be having any problems any more.
Able to go to Europe English and American

Confresi

Ascalonian Squire

Join Date: Sep 2009

Anywhere I can VQ

Don't Tank the Dragon [DTtD]

R/

I'm on now. So far so good. Switching to american asap.

Rushin Roulette

Rushin Roulette

Forge Runner

Join Date: Sep 2007

Right here

Ende

Quote:
Originally Posted by Regina Buenaobra View Post
The servers are fine. They are not crashing.

At the moment, it looks like there's heavy network latency between Germany and the US. They're continuing to investigate in more detail.

More updates as info arrives.
Im afraid that the problem seems to be something else. Its not a connection problem between US and Germany.

Players in England and Spain are experiencing this problem. The transatlantic connections run directly from these countries to the US (not over Germany).
A Canadian guildy got a D/C when tryign to accept a dungeon reward from an NPC, and he confirmed that he was in town on a US server (no connection to Europe needed).

Im in Europe and can connect to any char that is not located in a GH on all of my accounts (tried it over 3 different accounts). I can move any char from any town to the GH and back without a problem.

As soon as I try to connect to a char that is in a GH on loading I get err13 messages.

EDIT: Tried it again just now. The situation seems to have been fixed. more players are also on towns it seems.

ll Jamie ll

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

Could someone from ANet inform us what the exact problem was?

~Actually not having lagg even though i connected, which is a suprise, but i suppose i will soon.

Grizzlybear2009

Grizzlybear2009

Ascalonian Squire

Join Date: Mar 2009

Northwest US

OLD Old Fart gamers alliance

R/

I finally got into my guild hall. I was watching the ping carefully and the highest it got was 1k+. It settled down for the moment and I am able to switch to Euro districts. Currently my ping is 172 and stable. Seems they're trying to resolve it but I'm still being cautious.
lastly, this was anet's reply to my ticket:

Hello,

This error is a temporary error. Please give it a couple of minutes and try again. Please let us know if you are still having this issue.


Auto reply much?

malevolence

malevolence

Krytan Explorer

Join Date: Jun 2006

Quote:
Originally Posted by ll Jamie ll View Post
Could someone from ANet inform us what the exact problem was?

~Actually not having lagg even though i connected, which is a suprise, but i suppose i will soon.
Was ? I am still having problems, still getting error 040 when I try to connect with any character

TenTimesADay

Ascalonian Squire

Join Date: Aug 2009

R/Mo

Can't connect,erros 013 and 40 so far.

Valerie Constantine

Academy Page

Join Date: Mar 2008

Australia

Validus Putus Pectus Pectoris [HarT]

Mo/

I'm still getting errors and am still experiencing terrible lag. Playing on American servers and living in Australia.

Miss Persephone

Miss Persephone

Lion's Arch Merchant

Join Date: Nov 2005

Still having error 7 and 40 on european servers and cant get , still getting errors 13, 15 and 200 trying to pvp on american....

El Presidente

El Presidente

Forge Runner

Join Date: Nov 2005

Lookout Post #1, Andes Mountains

Custer Was Ganked [7th]

R/

3x error out in PreSear; American servers (midwest US). Fun, fun, fun!

Bob Slydell

Forge Runner

Join Date: Jan 2007

Quote:
Originally Posted by Regina Buenaobra View Post
The servers are fine. They are not crashing.

At the moment, it looks like there's heavy network latency between Germany and the US. They're continuing to investigate in more detail.

More updates as info arrives.
Thank you Regina!

I quoted this because after her post... NO ONE would realize that she actually posted info about the servers being fine. People, Learn to read posts please.

http://guildwarsguru.com/forum/showt...02#post4877702

http://guildwarsguru.com/forum/showt...02#post4877702

http://guildwarsguru.com/forum/showt...02#post4877702

http://guildwarsguru.com/forum/showt...02#post4877702

http://guildwarsguru.com/forum/showt...02#post4877702

http://guildwarsguru.com/forum/showt...02#post4877702

Dagoh Ur

Ascalonian Squire

Join Date: Jul 2007

The Netherlands

Dutch Doom Brigade

N/

040 and 013 all the time, And once I could connect I get this error!



Too bad I'm officer too. :P

drkn

drkn

Forge Runner

Join Date: Jan 2009

Wroc??aw, Poland

Midnight Mayhem

Me/

connecting smoothly, switching between districts, map traveling, chatting - everything works fine here. i'm just finishing a mission already, no lags, no problems on the way.
although i still keep myself on international district

Rushin Roulette

Rushin Roulette

Forge Runner

Join Date: Sep 2007

Right here

Ende

OK, scratch my last post with the edit... the problem is back with a vengeance. Now I cant get onto any chars. All receive the Err40 now. And it doesnt matter if the chars are in a GH or not when I log onto them.

Eduhard

Frost Gate Guardian

Join Date: Dec 2007

X Knock Out X [KO]

Me/

Euro servers still crashed, can't travel to pvp from GTOB it just get stuck on the way and kicks me from the game.

Oh, and Hero Battles is gone (even after talking to priest), probably landed in another dimension or something....may I call MacGyver to get my HB back?

edit: from spain...

Bob Slydell

Forge Runner

Join Date: Jan 2007

READ HER POST before you say the servers and anet FAIL

http://guildwarsguru.com/forum/showt...02#post4877702

AngelWJedi

AngelWJedi

Furnace Stoker

Join Date: Sep 2008

orlando,florida

Society of Souls [Argh]

Rt/E

we do read her posts. but saying its between us and germany doesnt explain why the euros in my allaince are still having issues.it only explains why i one of the americans in my allaince are having issues.

Eduhard

Frost Gate Guardian

Join Date: Dec 2007

X Knock Out X [KO]

Me/

Already, ty for the link but still with the problem.

Haxor

Krytan Explorer

Join Date: Aug 2008

Legion of the Feng Huang [ASH]

RA:
Error 15 on International servers
Error 15 on American servers
Error 15 on European servers
Error 15 on Asian servers

Connecting from The Netherlands.

Bob Slydell

Forge Runner

Join Date: Jan 2007

I'm just pointing out how her posts says the servers are fine but people continue to QQ and point at anets servers.

JohnCrichton

Ascalonian Squire

Join Date: Aug 2009

Code=040 - I am from England. Cannot connect on any toons at all.

szopen

Pre-Searing Cadet

Join Date: Sep 2009

China, Shanghai

TMO

A/

Finally after a while (longer one ) I was able to log into - on both European and American servers (ping on EU servers twice as big as on Am's)

Works fine atm

Headchopperz

Academy Page

Join Date: Aug 2008

always 5+ miles from you

Slayers of Lost Order

D/

if u ever get on and ur european try to goto America asap it realy helps

dan1mal

Ascalonian Squire

Join Date: Aug 2009

all our screen are RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOed up, theres a guy with my tag and cape in eye of the north and the tag is gold like he's in my guild.. but hes not o.O. also it says im a member on my one computer but officer on my other. wtf.. its DOOMZDAY

FengShuiDove

FengShuiDove

Forge Runner

Join Date: Sep 2007

Trinity of the Ascended [ToA]

A/

Happily jumping between 13s and 15s here in Kansas, Midwest USA.

AngelWJedi

AngelWJedi

Furnace Stoker

Join Date: Sep 2008

orlando,florida

Society of Souls [Argh]

Rt/E

Quote:
Originally Posted by Chrisworld View Post
I'm just pointing out how her posts says the servers are fine but people continue to QQ and point at anets servers.
maybe because it is? if it just a few then yes its our servers but when its a ton of people? then no its on their end.

ll Jamie ll

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

Started to get the 040 again... can't connect, as ive said before, England.

Snow Bunny

Snow Bunny

Alcoholic From Yale

Join Date: Jul 2007

Strong Foreign Policy [sFp]

Dear Regina,


Your servers are not fine.

Thanks for telling us patently false information though!

love,

snow bunny

JohnCrichton

Ascalonian Squire

Join Date: Aug 2009

ok, got connected - on a character in Europe, Abaddon's Mouth. Quickly shifted to American servers.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

Quote:
Originally Posted by AngelWJedi View Post
we do read her posts. but saying its between us and germany doesnt explain why the euros in my allaince are still having issues.it only explains why i one of the americans in my allaince are having issues.
Since you (nor I for that matter) have no clue how Anet's internal network is constructed you cannot say that her statement does not explain the issues.

Perhaps Anet has multiple datacenters which are constantly updating each other, if one set of servers times out due to high latency this would have an effect on other servers as well.
Perhaps there is only one authentication server but regional database and game engine servers, again, this would cause widespread issues as well since all databases would have to be in sync.

Speculation at this point is not really productive especially speculation by people who have little knowledge of enterprise computing and WAN connections.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

Quote:
Originally Posted by Snow Bunny View Post
Dear Regina,


Your servers are not fine.

Thanks for telling us patently false information though!

Why dont you stop spreading FUD and go play Solitaire?

Killed u man

Forge Runner

Join Date: Feb 2006

Quote:
Originally Posted by Chrisworld View Post
I'm just pointing out how her posts says the servers are fine but people continue to QQ and point at anets servers.
The intire PvP scene is down. It doesn't even matter wether or not it's Anet's servers: we can't play, so we have every rite to bitch, and point fingers at Anet.

At the end of the day, it's their job to make sure we can play. Aside from that, giving fake excuses doesn't really add to their credibilty that it is in fact not their fault. (German - USA connection, that's why full american team are dc'ing, rite?)

It would be nice to know when we can expect to play again. Anyone has a rought idea how long it takes to "look into it further"?

electropop

electropop

Ascalonian Squire

Join Date: Dec 2008

The Kurzick Mob

D/

God people are really rude...

Zeldalink

Ascalonian Squire

Join Date: Mar 2008

Quote:
Originally Posted by Chrisworld View Post
I'm just pointing out how her posts says the servers are fine but people continue to QQ and point at anets servers.
Great, the servers are fine... But it doesn't change anything, errors are allready there, and many people can't change dist or map without being disconnected... And many can't connect at all...
Then, maybe servers are fine, maybe not... That's not as if each time they said to us the truth about what happens...
Then, stop QQ about people who report errors, and stop too QQ about people who QQ... It would be really frightening if nobody were QQing, it might be that nobody loves this game and want to play to...
Then, we love it and we don't know why it doesn't work, and we are crying for this

prinzess of life

prinzess of life

Banned

Join Date: Mar 2007

outside U.S. where Guru can't send the Prizes won in a contest.

Prinzess found his Princess[KaJo]

W/A

Quote:
Originally Posted by Chrisworld View Post
I'm just pointing out how her posts says the servers are fine but people continue to QQ and point at anets servers.
OK what about Gorden Ramsey puts SALT in his desert and says it's SUGAR. Would you eat it just because he said so...even tough you're tongue is telling you it's SALTY.

The thousands of people geting these error codes are getting them from A-net servers , it's not our computers producing error codes... if Regina says servers are fine , she is not giving us the right information !!!

Thakhisis

Thakhisis

Pre-Searing Cadet

Join Date: Nov 2008

Cres, Croatia / Linz, Austria

PET/DVDF

N/Me

can't connect - code 007, 040...
Country: Croatia, so, European servers
W.t.h. is wrong?
All servers used for AION?? Not fair.

HellScreamS

Krytan Explorer

Join Date: Aug 2009

wouldn't you like to know?

^yea KFC just subscribed to me for 1 year^

P/

Quote:
Originally Posted by Killed u man View Post
The intire PvP scene is down. It doesn't even matter wether or not it's Anet's servers: we can't play, so we have every rite to bitch, and point fingers at Anet.

At the end of the day, it's their job to make sure we can play. Aside from that, giving fake excuses doesn't really add to their credibilty that it is in fact not their fault. (German - USA connection, that's why full american team are dc'ing, rite?)

It would be nice to know when we can expect to play again. Anyone has a rought idea how long it takes to "look into it further"?
How about you STFU and put yourselves in one of the Anet's employees skin? you think they're not working on it?

Bob Slydell

Forge Runner

Join Date: Jan 2007

Quote:
Originally Posted by prinzess of life View Post
ok what about gorden ramsey puts salt in his desert and says it's sugar. Would you eat it just because he said so...even tough you're tongue is telling you it's salty.

The thousands of people geting these error codes are getting them from a-net servers , it's not our computers producing error codes... If regina says servers are fine , she is not giving us the right information !!!
its the ******* network link not ....the.... S.e.r.v.e.r.s

dunky_g

dunky_g

Desert Nomad

Join Date: Dec 2005

[SNOW]

Quote:
Originally Posted by Snow Bunny View Post
Dear Regina,


Your servers are not fine.

Thanks for telling us patently false information though!

love,

snow bunny
What are you on about!

Anet have never fed us false info...

Aion didn't have 4-6 hour queue times to play...

Anet always know when the blame is their's...

oh wait