Security Question - Guild Wars Guru archive powered by Guild Wars Legacy

DoomFrost

Lion's Arch Merchant

Join Date: May 2005

Florida

E/

22 Dec 2009 at 02:00 - 1

Quote:

Originally Posted by Arena.Net

New Log In Process FAQ

Q: Why is ArenaNet changing the log-in process?

A: As an additional security measure to protect your account, you will now have to provide the name of a character on your account in order to log in to Guild Wars.

Q: What if I don't have any characters created on my account yet?

A: No problem. If you don't have any characters on your account, just leave the security question field blank. Once you create a character, however, you'll have to enter your character name in order to log in.

Q: What if I've forgotten the name of the character on my account?

A: Just contact Support and we'd be happy to help you out.

Q: If I have been disconnected from the game, will I have to re-enter my character name when I log in?

A: Yes.

Q: Will I need to answer the security question under any other circumstances?

A: If you add an item key to your account, you will have to enter a character name to log in.

Q: I have more than one character on my account. Does it matter which character name I use when I log in?

A: No. As long as you enter a valid character name that's assigned to your account, you can log in.

Q: Do you have any other additional security tips to help protect my account?

A: If you're concerned about security, consider changing your password. Make sure you use a unique password for your Guild Wars account.

Here's a direct link to the site.

Saph

Lion's Arch Merchant

Join Date: Feb 2009

R/

22 Dec 2009 at 02:01 - 2

Amen! It shows they are atleast trying to do something to keep our accounts more secure. Hooray for that!

Tarkin

Jungle Guide

Join Date: Dec 2005

W/N

22 Dec 2009 at 02:01 - 3

Quote:

Originally Posted by DoomFrost

All I have to say is awesome. Thank you Anet.

2

Finally, manyyyyyyyyy thanks... the best in game present i will get this season

Shayne Hawke

Departed from Tyria

Join Date: May 2007

Clan Dethryche [dth]

R/

22 Dec 2009 at 02:01 - 4

In the middle of the freakin' Snowball tourney.

Wtf.

Also, this probably means that the -password and other similar commands are useless now.

Hyperventilate

Krytan Explorer

Join Date: Nov 2007

Somewhere in California

I Gots A Crayon [Blue]

Me/Mo

22 Dec 2009 at 02:02 - 5

I'm not really sure if this is security or not.

I ran into a huge problem: I can't recall names of characters on my storage accounts. I never looked at their names, I simply just logged out of one account and onto the other.

Motoko

Desert Nomad

Join Date: Aug 2008

Dallas, Texas

Zero Quality [zQ] /[LaG]/[USA]/[iQ]

A/E

22 Dec 2009 at 02:03 - 6

I guess the only thing this did was make it so the hackers have to know who they are hacking? lol

.HunTer

Frost Gate Guardian

Join Date: Jan 2009

W/E

22 Dec 2009 at 02:04 - 7

LOLWIN
Thank you anet

Now we just need a higher mpb drop rate

Jarge

Academy Page

Join Date: Dec 2006

England

Queen and Country [QC]

P/W

22 Dec 2009 at 02:04 - 8

Guess you're doomed then?

Motoko

Desert Nomad

Join Date: Aug 2008

Dallas, Texas

Zero Quality [zQ] /[LaG]/[USA]/[iQ]

A/E

22 Dec 2009 at 02:07 - 9

OMG I ONLY HAVE ONE CHARACTER ON MY ACCOUNT!!!!

HOW MANY Illliliiliiliiliillll's DID I HAVE?!?!?!?!?!

darkhatter

Ascalonian Squire

Join Date: Nov 2007

W/R

22 Dec 2009 at 02:11 - 10

I hope I'm not the only one, but I don't know the full name of my character, and now I have to submit a ticket to ncsoft. Anyone else having this same problem?

Minami

Site Contributor

Join Date: Jul 2008

Dallas, TX. USA

Not in any guild at the moment

N/

22 Dec 2009 at 02:14 - 11

Perfect birthday present, thank you Anet!

*only want the mpb now* ^_^

Trinity Fire Angel

Krytan Explorer

Join Date: Jun 2007

The Desert

Legions of Engalion [自由]

Mo/W

22 Dec 2009 at 02:14 - 12

that;s a bit sad, if you don;t know your characters name....

Hyperventilate

Krytan Explorer

Join Date: Nov 2007

Somewhere in California

I Gots A Crayon [Blue]

Me/Mo

22 Dec 2009 at 02:14 - 13

I just submitted a ticket. I cannot recall the names of all but two of my accounts.

This is insane. I understand their logic, but is this really going to stop anything? I suggest making this an optional function, at least allowing us one-last login to see the character names on each account before locking us into this function.

jonnieboi05

Forge Runner

Join Date: Mar 2006

Mableton, Georgia

Guild Ancestors Reunited [?????????]

22 Dec 2009 at 02:15 - 14

GG on the new login system. Gold selling companies and a HUGE portion of hackers just got a big fat loogie to the face.

If this is the incorrect place for this, please move it. Thanks in advanced.

Quote:

Originally Posted by Arena.Net

New Log In Process FAQ

Q: Why is ArenaNet changing the log-in process?

A: As an additional security measure to protect your account, you will now have to provide the name of a character on your account in order to log in to Guild Wars.

Q: What if I don't have any characters created on my account yet?

A: No problem. If you don't have any characters on your account, just leave the security question field blank. Once you create a character, however, you'll have to enter your character name in order to log in.

Q: What if I've forgotten the name of the character on my account?

A: Just contact Support and we'd be happy to help you out.

Q: If I have been disconnected from the game, will I have to re-enter my character name when I log in?

A: Yes.

Q: Will I need to answer the security question under any other circumstances?

A: If you add an item key to your account, you will have to enter a character name to log in.

Q: I have more than one character on my account. Does it matter which character name I use when I log in?

A: No. As long as you enter a valid character name that's assigned to your account, you can log in.

Q: Do you have any other additional security tips to help protect my account?

A: If you're concerned about security, consider changing your password. Make sure you use a unique password for your Guild Wars account.

Here's a direct link to the site.

Darth The Xx

Wilds Pathfinder

Join Date: Jul 2008

Sen'jin Village

The Infamous Cake Bandits [cake]

Mo/W

22 Dec 2009 at 02:18 - 15

Dunno how much it will help, seems to me if you can get a password you should be able to get a character name too but I'm no hacker so don't take my word for it.

zelgadissan

Forge Runner

Join Date: Feb 2008

The Warrior Priests [WP]

Me/Rt

22 Dec 2009 at 02:19 - 16

LOL, I just started a secondary account this morning at like 3 AM on no sleep. I sure as hell don't remember the name I used.

I do think this is a step in the right direction, even if the timing is pretty bad for me

Bob Slydell

Forge Runner

Join Date: Jan 2007

22 Dec 2009 at 02:20 - 17

Lmao, if you aren't being sarcastic, I think this is fantastic. Absolutely awesome job ANET. What this PRIMARILY blocks are the attacks coming from the NC site, because even if they change the pass chances are they will NOT know a character name on you account. Chances are.. hackers don't know character names of the people they are hacking, this is awesome.

Kudos Anet, kudos. I love you.

EDIT: THis site fails along with it's timeouts. GG to that.

darkhatter

Ascalonian Squire

Join Date: Nov 2007

W/R

22 Dec 2009 at 02:21 - 18

I made this character a couple years ago, I created a first name then when I found out you need two names and I created a stupid second one. Now I need to waste time creating stupid thread while I wait for my ticket to get answered

EDIT: Looks like my thread got merged

jonnieboi05

Forge Runner

Join Date: Mar 2006

Mableton, Georgia

Guild Ancestors Reunited [?????????]

22 Dec 2009 at 02:21 - 19

Quote:

Originally Posted by Chrisworld

Lmao, if you aren't being sarcastic, I think this is fantastic. Absolutely awesome job ANET. What this PRIMARILY blocks are the attacks coming from the NC site, because even if they change the pass chances are they will NOT know a character name on you account. Chances are.. hackers don't know character names of the people they are hacking, this is awesome.

Kudos Anet, kudos. I love you.

No, I am being dead serious. This is an amazing fix to all the hacking going around. I never expected this to be implemented and happy it was.

Now the people who invest 4+ years into their accounts can have a HUGE piece of mind whike sleeping or going away on vacation ect ect.

Painbringer

Furnace Stoker

Join Date: Jun 2006

Minnesota

Black Widows of Death

W/Mo

22 Dec 2009 at 02:22 - 20

awesome upgrade

Martin Alvito

Older Than God (1)

Join Date: Aug 2006

Clan Dethryche [dth]

22 Dec 2009 at 02:23 - 21

Yes, this is a very tight workaround to the parent company's apparent obstinacy.

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

22 Dec 2009 at 02:23 - 22

What a simple, but brilliant, little security update. Awesome <3

Bob Slydell

Forge Runner

Join Date: Jan 2007

22 Dec 2009 at 02:23 - 23

Quote:

Originally Posted by JonnieBoi05

No, I am being dead serious. This is amazing and was an amazing fix to all the hacking going around.

Lmao I love the thread title. But yeah I know now that it is actually something serious. The hackers that use keyloggers as their primary way into Random NC and GW accounts by random victims are f'd royally and forever.

I haven't logged on for a while yet, is this now implemented?

Yelling @ Cats

Krytan Explorer

Join Date: Jun 2009

22 Dec 2009 at 02:24 - 24

Quote:

Originally Posted by zelgadissan

LOL, I just started a secondary account this morning at like 3 AM on no sleep. I sure as hell don't remember the name I used.

I do think this is a step in the right direction, even if the timing is pretty bad for me

This is a key complaint against it.

I mean, accounts that have been around for 4 years and have dozens of titles will be fine...but brand new accounts? Hell, what about accounts that don't have a single character?

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

22 Dec 2009 at 02:24 - 25

Quote:

Originally Posted by Shayne Hawke

In the middle of the freakin' Snowball tourney.

Wtf.

Also, this probably means that the -password and other similar commands are useless now.

We sincerely apologize for interrupting the Snowball AT for this. The security update was a high priority update, and it was important to get this out as soon as we could.

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

22 Dec 2009 at 02:24 - 26

Quote:

Originally Posted by Chrisworld

Lmao I love the thread title. But yeah I know now that it is actually something serious. The hackers that use keyloggers as their primary way into Random NC and GW accounts by random victims are f'd royally and forever.

I haven't logged on for a while yet, is this now implemented?

It is. I logged in and it asked for my character's name before I could actually get into my account.

Garreth MacLeod

Krytan Explorer

Join Date: Nov 2005

22 Dec 2009 at 02:26 - 27

Quote:

Originally Posted by Shayne Hawke

Also, this probably means that the -password and other similar commands are useless now.

That would be correct. -password does not work now. I do hope there is a -character command coming (or already there)

Quote:

Originally Posted by Chrisworld

The hackers that use keyloggers as their primary way into Random NC and GW accounts by random victims are f'd royally and forever.

A keylogger is going to give them all of the info no matter how much is asked for if it is typed in. Sadly, the -password command no longer works, which prevented a keylogger from getting the password.

Maker of the fallen

Ascalonian Squire

Join Date: Oct 2008

Epic

W/E

22 Dec 2009 at 02:26 - 28

My advice to those with storage accounts, add the account on your main account's friends list.

Also, if you don't remember what it is and can't get in right now, it says in the FAQ to contact support and they will help you.

Hope that helps.

.HunTer

Frost Gate Guardian

Join Date: Jan 2009

W/E

22 Dec 2009 at 02:26 - 29

What about screenshots ? I have over 500 screenshots,so a character name wouldn't be a problem.

Of course that only applies to primary accounts :P

optymind

Krytan Explorer

Join Date: May 2008

A/E

22 Dec 2009 at 02:27 - 30

my character names are too long... this game isn't worth playing if i have to type in a bunch of stuff to login.

Minami

Site Contributor

Join Date: Jul 2008

Dallas, TX. USA

Not in any guild at the moment

N/

22 Dec 2009 at 02:29 - 31

Quote:

Originally Posted by Yelling @ Cats

This is a key complaint against it.

I mean, accounts that have been around for 4 years and have dozens of titles will be fine...but brand new accounts? Hell, what about accounts that don't have a single character?

No character on account yet: no name required.

I also just created a character on an account earlier today, I have no problem remembering the name at all.
How can someone forget a character name? O_o

Darth The Xx

Wilds Pathfinder

Join Date: Jul 2008

Sen'jin Village

The Infamous Cake Bandits [cake]

Mo/W

22 Dec 2009 at 02:30 - 32

Quote:

Originally Posted by Chrisworld

Lmao I love the thread title. But yeah I know now that it is actually something serious. The hackers that use keyloggers as their primary way into Random NC and GW accounts by random victims are f'd royally and forever.

I haven't logged on for a while yet, is this now implemented?

I fail to see how keyloggers are affected, if you have to type in ur char name to login ... won't the keylogger you know log those keys as well?

Motoko

Desert Nomad

Join Date: Aug 2008

Dallas, Texas

Zero Quality [zQ] /[LaG]/[USA]/[iQ]

A/E

22 Dec 2009 at 02:30 - 33

I'd like to pay 10$ for this microtransaction please.

jonnieboi05

Forge Runner

Join Date: Mar 2006

Mableton, Georgia

Guild Ancestors Reunited [?????????]

22 Dec 2009 at 02:30 - 34

Quote:

Originally Posted by optymind

my character names are too long... this game isn't worth playing if i have to type in a bunch of stuff to login.

There is a "remember character name" box that you can tick. No need to re-enter it over and over.

Such a very nice update. Thank you Arena.Net so much for this!

Polgara Val

Wilds Pathfinder

Join Date: Apr 2007

TSR

Mo/Me

22 Dec 2009 at 02:30 - 35

Quote:

Originally Posted by optymind

my character names are too long... this game isn't worth playing if i have to type in a bunch of stuff to login.

Your seriously complaining about a very simple and secure way to protect your account because your lazy to type in your characters names?

Pol

sixdartbart

Forge Runner

Join Date: Jun 2005

Peace Machine GRRR [DiE]

W/N

22 Dec 2009 at 02:31 - 36

Quote:

Originally Posted by optymind

my character names are too long... this game isn't worth playing if i have to type in a bunch of stuff to login.

Well that sounds like a simple enough solution for you then.

"OMG I'm too lazy to type my name in /ragequit!!!!"

jonnieboi05

Forge Runner

Join Date: Mar 2006

Mableton, Georgia

Guild Ancestors Reunited [?????????]

22 Dec 2009 at 02:32 - 37

Quote:

Originally Posted by Darth The Xx

I fail to see how keyloggers are affected, if you have to type in ur char name to login ... won't the keylogger you know log those keys as well?

True. But... Keyloggers implanted AFTER the update (assuming your box is ticked and your character name is saved) really shouldn't have an effect. No system is perfect. Ever. But this is a huge step in the right direction.

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

22 Dec 2009 at 02:32 - 38

Quote:

Originally Posted by Darth The Xx

I fail to see how keyloggers are affected, if you have to type in ur char name to login ... won't the keylogger you know log those keys as well?

Copy-paste it in and tell it to remember the login and character name, if you're that worried about it.

Minami

Site Contributor

Join Date: Jul 2008

Dallas, TX. USA

Not in any guild at the moment

N/

22 Dec 2009 at 02:32 - 39

Quote:

Originally Posted by optymind

my character names are too long... this game isn't worth playing if i have to type in a bunch of stuff to login.

I LOLed. The game will be a better place ^_^

Krazy Kat

Lion's Arch Merchant

Join Date: Oct 2007

The Rejected Sins/The Remaining Sins [SOF]

22 Dec 2009 at 02:33 - 40

There's also another issue I have with the security question that I can't post here but I mentioned to Regina because I'm concerned.