Account Hackings - The Source

Damn it NCSoft =(

If only Anet had a better parent company....
Honestly, I don't blame the Guild Wars team for this =/

Hello dears, Bunny here (author of the icky sticky thread on Aion Source).

I just wanted to stop by and thank Erys for taking the time to make this thread. To be honest I think you summed it up quite nicely. I particularly like the bit about NCSoft having us "believe that after four years, suddenly thousands of people became infected by a real life stupidity virus and stated dealing with RMT or being keylogged simultaneously". That really sums it up from my perspective. I know for a fact that the past two weeks really has been the highest on record for complaints received about Aion players being hacked. Sure, the first few complaints come in and you think "yeah yeah...serves you right you gold buying scumbag", but after the 100th genuine sounding story you do start to doubt and raise questions.

The thing that bothers me most is the fact that the past two weeks have coincidentally (or not) followed the emergence of the NCSoft Master Account website issue and we haven't recieved a response about this from anyone. I don't think people have appreciated yet that Tamat's first response to the issue was completely out of context. There just so happen to be two issues with NCSoft websites and our Tamat rushed forth assuming we were talking about a different problem (one that actually IS cosmetic).

From reading Gaile's comments it seems to me that she has latched on to Tamat's response and arrived at the same wrong conclusion. In a meek effort to try to steer people in the right direction, I have posted the following on her talk page:
Aside from the known issue with the NCSoft Master Account page (as if that isn't enough) much worse accusations have been emerging from the Aion community over the last few days...however I couldn't say how accurate these are first hand (or how long it will be before NCSoft delete posts from the official forums of that nature).

In the meantime all I can do is say keep talking about the issue! Don't stand for this sort of nonesense and don't let it get pushed under the rug. I have it on good authority that there is rather solid evidence of a serious problem here and we all deserve to know what steps are being taken to correct it.

Except that the predators already know! This is about telling the prey.

How about they switch off completely the whole ability to change passwords, from anywhere, if you want to change your password then go through support.

Thanks Bunny. Nice to see some input.

I, for one, will not rest until the cold hand of justice has laid the smackdown.

(Oh dear, I believe I got a bit ninja'd there.)

I took a bigger step, not screwing around with this account security bs. I crossed this over to the G4TV forums under the MMO report in an effort to find a link to submit an inquiry & request to do a story on this issue. If Anet doesn't want to listen to us..maybe they'll listen to them.

Happy New Years indeed. :/

This is freaking me out. It's like someone has a million key keychain, and is standing outside your door trying each key >___<

What I would like to see:

1. Ability to unlink accounts. (I'm not holding my breath)
2. Ability to delete old/solved support tickets.
3. Prompt asking for old PW before GW pw can be changed.

It's... really not a lot to ask, right?

not necessarily - I suspect there will have to be some kind of link if you want your HoM accomplishments to transfer over.

Thankfully I never linked to a master account, never had to file a support ticket and never planned on getting GW2 anyway.

To much for NCSoft I bet, (I am not going to blame ANet until it is certain that they could/can do something, I will assume their hands are tied.)

http://wiki.guildwars.com/wiki/Feedb...ity_Issue.3 F

A confirmation of Anet being aware of the issue.

Sums up my opinions quite well, in my eyes this is mainly NCSoft. The only blame I lay on the Guild Wars team for this is the complete shutdown that Gaile and Co. have been giving the players, but I'll be honest and say that I have no idea how much connection the ArenaNet support has with NCSoft support. For all I know, her responses might have been forced from the top.

I wonder if ArenaNet could support themselves on their own?

In my case, I hadn't logged into my plaync account for (likely) a year or more, and hadn't logged into gw on any account in at least 6 months, yet my account was hacked. It's not sessions being stolen, it's likely the account ID being altered in some way under server stress (which would explain why it only works by logging in/out several times).

Hats > Account Security

Duh.

I hope everyone who got a festival hat gets their accounts hacked, and the hacker destroys their precious little useless hats.

Can someone re-name this thread 'How to hack' I know its an issue that requires discussion but seriously just telling everyone how to do it, unwise in my mind, I'm certain there are some people out there who will take advantage of the information.

this is far from hacking. FAR from hacking.

erm, the ncsoft offi page is lagging like mad atm for me, and I can barely log in to MY account. That makes me think there's a bazilion chinese bots logging in and off already... *takes a painkiller overdose*

I'm semi-pissed. I logged on and was like wtf is this shit. :/ i got a pw reset but they havent given me a freaking email yet

Fine it may not be hacking name it 'How to get free accounts' or judging by Gaile's response 'Hats are more important than you account'

There's no "how to do it". The NCSoft website do it by it self for you or anyone.

If no one know how the bug works, most people wont care. NCSoft will continue deny it, Anet will follow NCSoft judgment, People will still get their account stolen and nothing will ever be done.

Now if the majority of people know it. Yes more account may be stolen but this also mean more people will voice their frustration toward this issue, less people will want to spend their money on NCSoft product and to get it stolen, and NCSoft will look extremely stupid for not fixing it and will loose any bits of credibility and revenue they have left.