Restoring Accounts
pumpkin pie
this made me think
Would ArenaNet be willing to restore accounts?
What are the possibilities that this could happen? Is it doable? Could they restore accounts and still maintain all the achievements since after the hacked?
What are your thoughts?
Would ArenaNet be willing to restore accounts?
What are the possibilities that this could happen? Is it doable? Could they restore accounts and still maintain all the achievements since after the hacked?
What are your thoughts?
Cuilan
It would be an easy way to double your ectos, gold, and rare items if done right.
Winterclaw
I'm not sure it's a financial possibility for them because of their payment scheme. Basically the lack of monthly money hurts their ability to preform tasks. Aion has a monthly fee and was programmed by a different team, thus the situations are probably different.
It's a nice idea though.
It's a nice idea though.
snowman relic
they do server rollbacks on wintersday idk y they dont have anyone scammed go through a rigourous process to make sure their not trying to cheat the system then get a rollback on their items
Jinkies
Anet restores anything stolen so long as they can trace it to still being with the hacker. Problem is 99% of the time the hacker sells the item, or trades it to a friends account making Anet unable to give the item back even though the have the capability to do so.
w/o having any proof i'd still say that Anet could probably restore old characters too, they have to have backup saves, the problem is it would take time and Anet doesn't really have the means to spend lots of time recovering stuff.
Also despite their claims to be inable to make items or change stats I'd say it was entirely possible, they just aren't allowed to do it for obvious reasons.
w/o having any proof i'd still say that Anet could probably restore old characters too, they have to have backup saves, the problem is it would take time and Anet doesn't really have the means to spend lots of time recovering stuff.
Also despite their claims to be inable to make items or change stats I'd say it was entirely possible, they just aren't allowed to do it for obvious reasons.
Braxton619
This is what will happen if restoring happens:
*Trades 1000 ectos to account 2*
*Trades everything else valuable to account 2*
*Ask ANET to restore account.*
*Account 1 receives 1000 ectos and everything else.*
*Account 1 gets an overall of 2000 ectos.*
/notsigned
It would be a abuse.
*Trades 1000 ectos to account 2*
*Trades everything else valuable to account 2*
*Ask ANET to restore account.*
*Account 1 receives 1000 ectos and everything else.*
*Account 1 gets an overall of 2000 ectos.*
/notsigned
It would be a abuse.
Introverted Dimensions
Quote:
This is what will happen if restoring happens:
*Trades 1000 ectos to account 2* *Trades everything else valuable to account 2* *Ask ANET to restore account.* *Account 1 receives 1000 ectos and everything else.* *Account 1 gets an overall of 2000 ectos.* /notsigned It would be a abuse. |
i like the idea but i can't see it happening though. i've had it done on WoW before but this isn't WoW.
Jinkies
Quote:
This is what will happen if restoring happens:
*Trades 1000 ectos to account 2* *Trades everything else valuable to account 2* *Ask ANET to restore account.* *Account 1 receives 1000 ectos and everything else.* *Account 1 gets an overall of 2000 ectos.* /notsigned It would be a abuse. |
Alot of games, such as WoW and Aion are able, and do restore items and money. iId say they check pretty deeply to make sure something like this wouldn't occur, and that there are many ways to do so.
Checking IP's or the registered name on the corrosponding Play NC account for example, I mean the possibilities are endless. Anet just doesn't have the resources to do so.
dr love
I think that if anet had a system for restoring items, clever people would figure how to abuse the system and fill their coffers.
Though i hope anet can restore characters, even if they return naked. I can't see the harm in that.
Though i hope anet can restore characters, even if they return naked. I can't see the harm in that.
JackSchit
The problem with this would be doubling your money and items. I legit had my account on WoW hacked and toon transferred and everything. horrible experience tbh. After contacting Blizz they restored all my items and what not and gave bonus cash for inconvenience lol. Then after getting back on main server i was on all the stuff the hacker took got sent back to me from them not accepting their mail or w/e. Thus i had double my stuff and got to go play rich for a while. Anyways im sure with friends and what not people would find ways to do it for profit on purpose and skew the economy and everything.
/notsigned
/notsigned
snodaard
they can't they couldn't even restore 1 character on my hacked account so It had the same character code >.< I asked them and told them it wasn't even needed to get it lvl 20, just a lvl 1 character so I could wear the one elite kurzick armor I still had in storage >.<
zwei2stein
Quote:
This is what will happen if restoring happens:
*Trades 1000 ectos to account 2* *Trades everything else valuable to account 2* *Ask ANET to restore account.* *Account 1 receives 1000 ectos and everything else found on account 2.* *Account 2 gets cleaned and banned. *Player is back where it begun, except now short one account.* ... |
WoW or Aion can restore items without having to do this because whatever player would miss most is untradeable, hence it would be pointless to worry about "account restore dupe". GM can easily hand you out your precious tier armor because he knows you used to have it and that you can not in any way profit from it.
People in gw only really want/need untradeable stuff restored anyway (title progress for example).
Kerwyn Nasilan
Quote:
they do server rollbacks on wintersday idk y they dont have anyone scammed go through a rigourous process to make sure their not trying to cheat the system then get a rollback on their items
|
2. How could you cheat the system if EVERYONE is rolled back...
Lishy
Quote:
This is what will happen if restoring happens:
*Trades 1000 ectos to account 2* *Trades everything else valuable to account 2* *Ask ANET to restore account.* *Account 1 receives 1000 ectos and everything else.* *Account 1 gets an overall of 2000 ectos.* /notsigned It would be a abuse. |
They can check your log and IP.
Chances are you'd get bant worse than those on Neopets
Aleta
Quote:
This is what will happen if restoring happens:
*Trades 1000 ectos to account 2* *Trades everything else valuable to account 2* *Ask ANET to restore account.* *Account 1 receives 1000 ectos and everything else.* *Account 1 gets an overall of 2000 ectos.* /notsigned It would be a abuse. |
I know that SOE can restore characters and accounts.
Plus they have on file those of us who were hacked.
I would like it to happen
hallomik
I don't think it is realistically going to happen.
A fair way would be a server roll-back. This would remove the items from the hackers and return them to the hacked, but this would also undo all kinds of legitimate trades as well as erase drops that innocent players had rightfully received. Also, how would you pick the time to roll back to? Players hacked prior to the roll-back would still be out of luck as well as those who will be hacked in the future. Unless there was an extremely high concentration of hacking in a very narrow period of time, the benefits of a roll-back would almost never outweigh the disruptive costs.
If it is done on an individual basis, how does Anet sort out the legitimately hacked from the players looking to double up? This would require a huge amount of oversight I don't believe Anet is financially prepared to provide.
Think about it from their perspective. If they invest resources to restore my account (yes, I was hacked), would I start playing again? Probably, yes. Does that give them any financial return? Not really. I was a paid customer - not a paying customer. I am intending to buy GW2 on the assumption that security issues will be fixed by then.
The best financial incentive case you could make would be that I would begin to get other people into the game again. I have gotten several people to buy GW. But, in truth, restoring my account would not cause me to recommend the game again. Only definitively addressing the underlying security issues could restore faith - not a rollback absent security fixes. Even then, I would think twice before encouraging a new player. "Once bitten..."
Think about what have they have got to gain versus what have they got to lose by any of these measures.
As much as I might personally benefit, I do not see it happening.
A fair way would be a server roll-back. This would remove the items from the hackers and return them to the hacked, but this would also undo all kinds of legitimate trades as well as erase drops that innocent players had rightfully received. Also, how would you pick the time to roll back to? Players hacked prior to the roll-back would still be out of luck as well as those who will be hacked in the future. Unless there was an extremely high concentration of hacking in a very narrow period of time, the benefits of a roll-back would almost never outweigh the disruptive costs.
If it is done on an individual basis, how does Anet sort out the legitimately hacked from the players looking to double up? This would require a huge amount of oversight I don't believe Anet is financially prepared to provide.
Think about it from their perspective. If they invest resources to restore my account (yes, I was hacked), would I start playing again? Probably, yes. Does that give them any financial return? Not really. I was a paid customer - not a paying customer. I am intending to buy GW2 on the assumption that security issues will be fixed by then.
The best financial incentive case you could make would be that I would begin to get other people into the game again. I have gotten several people to buy GW. But, in truth, restoring my account would not cause me to recommend the game again. Only definitively addressing the underlying security issues could restore faith - not a rollback absent security fixes. Even then, I would think twice before encouraging a new player. "Once bitten..."
Think about what have they have got to gain versus what have they got to lose by any of these measures.
As much as I might personally benefit, I do not see it happening.
Kattar
They have restored items before. Don't get your hopes up if you've been hacked though - to my knowledge they've never restored items to hacked players. I've only heard of 1 or 2 cases where items were restored.
It happens, but it's exceedingly rare and done as an exception rather than a rule.
They've never restored lost gold or materials to an account to my knowledge.
It happens, but it's exceedingly rare and done as an exception rather than a rule.
They've never restored lost gold or materials to an account to my knowledge.
BenjZee
Theres such a long trail of things that occur after one item has been traded so it could cause loadsa problems and dupe items within the game.
Diana Belevere
I would prefer to see some sort of way to prevent accounts from being destroyed in the first place. (Eg. Inability to delete characters. Some sort of safety lock to be applied to certain characters). I dont care about the money or the things ive got over the years. I care about the work I put into my main character. I dont time to redo 4+ years of content again. Idont know how they could implement such a thing though. :\
I would be willing to pay money for such a feature.
I would be willing to pay money for such a feature.
YunSooJin
Quote:
They have restored items before. Don't get your hopes up if you've been hacked though - to my knowledge they've never restored items to hacked players. I've only heard of 1 or 2 cases where items were restored.
It happens, but it's exceedingly rare and done as an exception rather than a rule. They've never restored lost gold or materials to an account to my knowledge. |
Kattar
Quote:
I know of one case where they've restored an item to a hacked player. But it was 1 special item out of everything else that he had. |
Even if ANet admits they/NCsoft were the cause of all the problems, I highly doubt they'd do anything like that.
Maybe they could give all the hacked players a special hat. Or maybe a Divine Aura type deal that lets everyone know they were hacked because of someone else's incompetence. That would be rather epic.
YunSooJin
Quote:
Right. My main point was they don't go around spawning items willynilly. And they certainly won't replace entire inventories.
Even if ANet admits they/NCsoft were the cause of all the problems, I highly doubt they'd do anything like that. Maybe they could give all the hacked players a special hat. Or maybe a Divine Aura type deal that lets everyone know they were hacked because of someone else's incompetence. That would be rather epic. |
Mercesa
^ Gimme my title nao, Yeah but really I got hacked and I need all back and It's awkward to walk around naked with your characters >.<
lemming
WoW routinely restores entire accounts.
Lykan
Aion recently rolled back a whole server.
A lot of people received too much cash in a reward bug, 34trillion too much. The usual reward amount is less than 100k.
Chaos ensued.
A lot of people received too much cash in a reward bug, 34trillion too much. The usual reward amount is less than 100k.
Chaos ensued.
jamal555
OK... there is a lot of speculation here from ppl that dont understand how database system works... and how gw works...
First in gw they did whole game rollbacks... 3-4 times as i remember... at first that wasnt possible... thats how we got black dye inflation... ectos etc... circa 2005...
also every item in the game has an unique id in the database... so they know your crystalline is just yours... and it can be tracked thru all the trades and accounts... and u cannot dupe it or database will crash or become corrupt...
ok...
now... the only real problem is manpower and software... they don't have (i presume this i dont really know) working copy of tracking and restore software for live servers... its a little complex because of the system gw operates on... but its doable for them...
second problem is the manpower required to deal with all the claims and issues and scams u ppl would try to get away with... in abusing this feature... person a changes his mind and says person b scammed him for 45e in trade of some crappy bow... k... GM needs to know if thats the market price for the bow... or are ectos tradable curency in the game atm... or whatever... they just dont want to deal with whiney kids all day long... since they have so few employees hiring 100+ more ppl to restore acc's and stuff is just not profitable...
and third since they are working on gw2 and gw1 is pretty much dead for them long time now they have no interest in that... just like all the auction houses or any other stuff would like to see in this experimental game model...
k?...
First in gw they did whole game rollbacks... 3-4 times as i remember... at first that wasnt possible... thats how we got black dye inflation... ectos etc... circa 2005...
also every item in the game has an unique id in the database... so they know your crystalline is just yours... and it can be tracked thru all the trades and accounts... and u cannot dupe it or database will crash or become corrupt...
ok...
now... the only real problem is manpower and software... they don't have (i presume this i dont really know) working copy of tracking and restore software for live servers... its a little complex because of the system gw operates on... but its doable for them...
second problem is the manpower required to deal with all the claims and issues and scams u ppl would try to get away with... in abusing this feature... person a changes his mind and says person b scammed him for 45e in trade of some crappy bow... k... GM needs to know if thats the market price for the bow... or are ectos tradable curency in the game atm... or whatever... they just dont want to deal with whiney kids all day long... since they have so few employees hiring 100+ more ppl to restore acc's and stuff is just not profitable...
and third since they are working on gw2 and gw1 is pretty much dead for them long time now they have no interest in that... just like all the auction houses or any other stuff would like to see in this experimental game model...
k?...
Arkantos
Quote:
Right. My main point was they don't go around spawning items willynilly. And they certainly won't replace entire inventories.
Even if ANet admits they/NCsoft were the cause of all the problems, I highly doubt they'd do anything like that. Maybe they could give all the hacked players a special hat. Or maybe a Divine Aura type deal that lets everyone know they were hacked because of someone else's incompetence. That would be rather epic. |
Kattar
Yeah, I've heard that as well. It would be nice if ANet started doing that. The outcome of the account issue might be the determining factor is them changing their stance.
Cacheelma
They said they can't do various things due to various limitations of various aspects of GW. They can't restore accounts. They can't spawn items. They can't add more storage (remember how we used to discuss about this and how their database is SQL or blob or w/e it was? I lol'd when I think back to that and look at what we got now). Etc etc.
They also forgot to add "for free" after saying those "can't"s. Evidently they can do pretty much everything when the money's right.
For shame.
They also forgot to add "for free" after saying those "can't"s. Evidently they can do pretty much everything when the money's right.
For shame.
tasha
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Yeah, I've heard that as well. It would be nice if ANet started doing that. The outcome of the account issue might be the determining factor is them changing their stance.
|
Note I said wish list. Wishes don't always come true...
Enko
Quote:
also every item in the game has an unique id in the database... so they know your crystalline is just yours... and it can be tracked thru all the trades and accounts... and u cannot dupe it or database will crash or become corrupt...
|
i actually still have those items sitting on a storage character.
EternalTempest
They probably only searched for armbrace dupes, generated a report, then handled the accounts with armbrace duplications.
Faer
DUPER. BAN INC.
...AGAIN.Eh. You have to remember who spoke the word "can't" in those cases. But that's a can of worms I don't want to open right now.
...AGAIN.Eh. You have to remember who spoke the word "can't" in those cases. But that's a can of worms I don't want to open right now.
gone
Quote:
...AGAIN.Eh. You have to remember who spoke the word "can't" in those cases. But that's a can of worms I don't want to open right now.
|
http://guildwars.incgamers.com/showp...&postcount=719
^for the Lulz
(taken from Encyclopedia Dramatica [use google] that's right, GW has it's own page on Encyclopedia Dramatica)
Stop The Storm
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Anet isn't stupid.
They can check your log and IP. Chances are you'd get bant worse than those on Neopets |
no ip traces, no proof of who logged into the account
gone
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aint exactly hard to have a friend from the states or UK log into a public computer, fail your password a few times, then log in with the details you sent over msn, put all your stuff onto his account, then another account, then have yourself pm support because you got hacked.
no ip traces, no proof of who logged into the account |
Martin Alvito
Eh, you'd naturally change the password after you discovered you got "hacked". The keylogger is not an issue.
Yes, that's like shoving all-in heads up in no limit. You'll either double up or bust out if called.
Yes, that's like shoving all-in heads up in no limit. You'll either double up or bust out if called.
lilDeath
I think it is possible. Whether it is probable is another matter.
They have the most trivial amounts of data for the most arbitrary things in GW... chat logs, actions, travels, visits, access logs, farming code, etc... they are able to do rollbacks for GW, so why not account restorations.
Like I said, It is possible, whether it is something they can easily do is another matter... there systems may just be designed in such a way that it is a complicated matter.
They have the most trivial amounts of data for the most arbitrary things in GW... chat logs, actions, travels, visits, access logs, farming code, etc... they are able to do rollbacks for GW, so why not account restorations.
Like I said, It is possible, whether it is something they can easily do is another matter... there systems may just be designed in such a way that it is a complicated matter.
Cacheelma
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I hear that if you are in certain guilds, have certain friends, or are just considered "upper echelon" you can, and will get items replaced.
http://guildwars.incgamers.com/showp...&postcount=719 ^for the Lulz (taken from Encyclopedia Dramatica [use google] that's right, GW has it's own page on Encyclopedia Dramatica) |
fenix
Quote:
also every item in the game has an unique id in the database... so they know your crystalline is just yours... and it can be tracked thru all the trades and accounts... and u cannot dupe it or database will crash or become corrupt...
|
The reason duping was able to be 'traced' and bans handed out to everyone who duped, was because when you duped an item, it made an EXACT copy of it. That meant that there were two items with the same ID on ANet's servers, which meant they could trace which items had been duped.