May 2009 XTH distribution - Guild Wars Guru archive powered by Guild Wars Legacy

MisterB

Furnace Stoker

Join Date: Oct 2005

Planet Earth, Sol system, Milky Way galaxy

[ban]

W/

17 Feb 2010 at 20:45 - 1

Regina posted this on her journal. I have highlighted part of her statement for additional clarification based on reader input.

Quote:

We would like to address the question that some of you have about the distribution of the May 2009 XTH points, which were distributed on June 18. Technical issues occurred with the May 2009 points distribution, and not everyone received the accurate number of points and some did not receive points.

Like I posted on July 1st, the accurate distribution of points was directly linked to us being able to fix the Xunlai Tournament House. As we have made the decision to retire XTH because of the issues with the backend code, this also means that we cannot distribute those points.

Having said that, the Zaishen Order is currently looking into Kun Shao's bookkeeping, and they will assist in sorting out his records--meaning we will put an NPC in game that will give each Guild Wars account a fixed amount of points. Each account can pick up those points from the NPC one time only.

We will let you know once he has arrived on the servers.

http://wiki.guildwars.com/wiki/User:..._February_2010

Free Zaishen keys all around.

Quote:

Originally Posted by Martin Kerstein

Like Regina said: once on all accounts.
Kun Shao's records where not easy to decipher...

Polgara Val

Wilds Pathfinder

Join Date: Apr 2007

TSR

Mo/Me

17 Feb 2010 at 20:51 - 2

Im sure the people who will get the points will wait another 12 months for them considering the time constraints and work there putting into gw2, have fun waiting ladies and gents.

Pol

Gift3d

Forge Runner

Join Date: Feb 2007

Las Vegas

Enraged Whiny Carebears [oR]

W/E

17 Feb 2010 at 21:06 - 3

sweet deal. i have massssssive accounts but only did predictions in may on like 20 of them. hope it's a good amount they give out ;D

chaosincarnate87

Wilds Pathfinder

Join Date: Oct 2006

Behind You ;)

DPR

17 Feb 2010 at 21:19 - 4

Can we cut out the middle man too and just have the person giving the RPs give zkeys instead? would be even more convenient

... but thanks in advance for the RPs. and if its a fixed amount what is the amount... and is it EVERY account or just every account that did the preds in may?

Ariena Najea

Silence and Motion

Join Date: Jul 2006

Buffalo NY

New Horizon [NH]

17 Feb 2010 at 21:23 - 5

Sounds good to me!

Needed a few more RPs for weapons =)

MagmaRed

Furnace Stoker

Join Date: Mar 2007

Our Crabs Know True [LOVE]

R/

17 Feb 2010 at 21:29 - 6

"Having said that, the Zaishen Order is currently looking into Kun Shao's bookkeeping, and they will assist in sorting out his records..."

Sounds to me like they plan on awarding the points to people who got the wrong amount or none at all. Does not sound like they are giving EVERYONE points. Giving everyone points is not fixing the problem that has people upset, it contributes to that problem.

1) Person X got the correct amount of points, had no problems.
2) Person Y got the incorrect amount of points, and still needs more.
3) Person Z got no points, and needs them all.

If they give out the same amount of points, not only are 2 of those groups still slighted, but people who should have gotten none are now getting a benefit they should not.

My guess is this will end up causing another error which will delay things getting fixed even more, and they will make more people mad. Just give up Anet. Close down XTH and ignore the many of us waiting for out points. We dont' need them, we just want them. But I want a game that functions more than those silly points.

MisterB

Furnace Stoker

Join Date: Oct 2005

Planet Earth, Sol system, Milky Way galaxy

[ban]

W/

17 Feb 2010 at 21:33 - 7

Well, she did say each GW account, so that seems clear enough, although I can see how the first paragraph can imply that only accounts involved in the May XTH would get points. Hopefully Regina can clarify that. I just hope they test the one time only provision so we don't have a server rollback from some bug/exploit or whatnot.

To clarify my interpretation: All GW accounts receive X points.

Trader of Secrets

Jungle Guide

Join Date: Jun 2006

17 Feb 2010 at 21:42 - 8

god i hope this doesnt take forever to do.

MagmaRed

Furnace Stoker

Join Date: Mar 2007

Our Crabs Know True [LOVE]

R/

17 Feb 2010 at 21:44 - 9

Quote:

Originally Posted by MisterB

To clarify my interpretation: All GW accounts receive X points.

That may be, but I hope not. It would be nice to receive some free stuff, but the problem still exists that people didn't receive what they were supposed to. Let me set a story for you.

You work with 100 people in a factory. On pay day, you get only half your pay check, along with 50 other people. 30 People got no pay check at all, and only 20 people got their full paycheck. Each person should have received the same $100.

A month later, the company issues a reimbursement for the problem. Each employee gets $25.

You still got shafted $25, and had to wait a month to get that much. 30 people for shafted $75. And 20 people got a BONUS of $25 for your inconvenience. Worse, the company also gave $25 to everyone who lived in the city where your factory is at, yet didn't get you your $100 yet.

Do you see the problem giving EVERYONE free points can cause?

talon994

Wilds Pathfinder

Join Date: Mar 2009

Ontario,Canada

聖光麒麟

W/

17 Feb 2010 at 21:45 - 10

Hurry Hurry Hurry Hurry Hurry Anet.

Wyndy

Krytan Explorer

Join Date: Nov 2008

in the know

Chronic Chaos

N/Me

17 Feb 2010 at 21:51 - 11

Thanks for the update. I had written off getting my just desserts.

Eragon Zarroc

Atra estern?? ono thelduin

Join Date: Jan 2008

Madness Incarnate

[Duo]

W/P

17 Feb 2010 at 21:57 - 12

woohoo for free keys

dsielschott

Krytan Explorer

Join Date: Jan 2007

KURZ

W/Mo

17 Feb 2010 at 21:59 - 13

thanks for the points, hope they give to everyone.....and if not o well...
and to all you still complaining about the points STOP holy crap just shut up you are gettin FREE STUFF, don't complain about that, and if you want to complain give me your free stuff, cause I will take anything that is....what was that again.....o ya FREE!!!

Aldric

Wilds Pathfinder

Join Date: Jul 2007

[IG]

R/

17 Feb 2010 at 22:00 - 14

Quote:

Originally Posted by MagmaRed

That may be, but I hope not. It would be nice to receive some free stuff, but the problem still exists that people didn't receive what they were supposed to. Let me set a story for you.

You work with 100 people in a factory. On pay day, you get only half your pay check, along with 50 other people. 30 People got no pay check at all, and only 20 people got their full paycheck. Each person should have received the same $100.

A month later, the company issues a reimbursement for the problem. Each employee gets $25.

You still got shafted $25, and had to wait a month to get that much. 30 people for shafted $75. And 20 people got a BONUS of $25 for your inconvenience. Worse, the company also gave $25 to everyone who lived in the city where your factory is at, yet didn't get you your $100 yet.

Do you see the problem giving EVERYONE free points can cause?

unless everyone gets a £100 freebie. then at least everyone got at least the minimum that they should have

go cubs

Jungle Guide

Join Date: May 2007

Chicago

[SIR]

D/

17 Feb 2010 at 22:00 - 15

Quote:

Originally Posted by MagmaRed

That may be, but I hope not. It would be nice to receive some free stuff, but the problem still exists that people didn't receive what they were supposed to. Let me set a story for you.

You work with 100 people in a factory. On pay day, you get only half your pay check, along with 50 other people. 30 People got no pay check at all, and only 20 people got their full paycheck. Each person should have received the same $100.

A month later, the company issues a reimbursement for the problem. Each employee gets $25.

You still got shafted $25, and had to wait a month to get that much. 30 people for shafted $75. And 20 people got a BONUS of $25 for your inconvenience. Worse, the company also gave $25 to everyone who lived in the city where your factory is at, yet didn't get you your $100 yet.

Do you see the problem giving EVERYONE free points can cause?

so your saying for them to give up so no one gets the money? Would you rather get $0 or $25? I'd still be mad but I'd rather get the $25 than $0

Gunnar Ironbow

Ascalonian Squire

Join Date: Dec 2009

KISS

R/Rt

17 Feb 2010 at 22:01 - 16

Quote:

Originally Posted by MagmaRed

That may be, but I hope not. It would be nice to receive some free stuff, but the problem still exists that people didn't receive what they were supposed to. Let me set a story for you.

You work with 100 people in a factory. On pay day, you get only half your pay check, along with 50 other people. 30 People got no pay check at all, and only 20 people got their full paycheck. Each person should have received the same $100.

A month later, the company issues a reimbursement for the problem. Each employee gets $25.

You still got shafted $25, and had to wait a month to get that much. 30 people for shafted $75. And 20 people got a BONUS of $25 for your inconvenience. Worse, the company also gave $25 to everyone who lived in the city where your factory is at, yet didn't get you your $100 yet.

Do you see the problem giving EVERYONE free points can cause?

Except this is a video game.

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

17 Feb 2010 at 22:13 - 17

what a self-inflicted titanic mess this has become

at this point, it's just embarassing

Martin Kerstein

Frost Gate Guardian

Join Date: May 2007

17 Feb 2010 at 22:28 - 18

Like Regina said: once on all accounts.
Kun Shao's records where not easy to decipher...

FoxBat

Furnace Stoker

Join Date: Apr 2006

Amazon Basin [AB]

Mo/Me

17 Feb 2010 at 22:34 - 19

If all accounts get an even amount, everyone introduces an even amount of zkeys into the system, their value will equally deflate... nothing to be particularly excited about unless you have 20+ accounts like some people.

The data probably exists but they just don't have a reliable way to read & execute it, that was the whole problem with XTH giving wrong points.

Turbo Ginsu

I despise facebook

Join Date: Feb 2008

Australia

Meeting of the Lost Minds

Me/

17 Feb 2010 at 22:37 - 20

Quote:

Originally Posted by Gift3d

sweet deal. i have massssssive accounts but only did predictions in may on like 20 of them. hope it's a good amount they give out ;D

Yeah, I heard they're being generous and they'll be giving out enough for 2 zkeys each. Far better than we deserve..

MagmaRed

Furnace Stoker

Join Date: Mar 2007

Our Crabs Know True [LOVE]

R/

17 Feb 2010 at 22:43 - 21

Quote:

Originally Posted by Martin Kerstein

Like Regina said: once on all accounts.
Kun Shao's records where not easy to decipher...

This is sad. It doesn't make me mad, just disappointed. People who did not even vote for the May 2009 mAT will be getting points? Because people who did vote got screwed? Its nice that you are doing something, but none of it is fair. I got partial points, so I'm not missing out on much. I do, however, know people who had gotten nothing and made extremely good picks for large amounts of points. Since you already screwed people over, why not leave it at that and just say you are TOTALLY screwed instead of rewarding people who did nothing. I'll be happy to get points, don't get me wrong, but the fiasco just makes you look incompetant, and this just makes it look worse (to me at least). Just hope they are learning from their mistakes.... but it doesn't look like they are.

Just4Fun

Academy Page

Join Date: Oct 2007

17 Feb 2010 at 22:47 - 22

Quote:

Originally Posted by Martin Kerstein

Like Regina said: once on all accounts.
Kun Shao's records where not easy to decipher...

so, your saying people that just created their acount today will get them too?

Apok Omen

Krytan Explorer

Join Date: Jun 2006

Commence Aggro [BaMf]

Mo/E

17 Feb 2010 at 22:47 - 23

Complain after seeing how many points they will give everyone. For all we know, they could be giving everyone a bunch of RP's, just because of how long everyone had to wait for the announcement. And it isn't like XTH required a lot of work to exploit...

MagmaRed

Furnace Stoker

Join Date: Mar 2007

Our Crabs Know True [LOVE]

R/

17 Feb 2010 at 22:54 - 24

Quote:

Originally Posted by Martin Kerstein

Kun Shao's records where not easy to decipher...

I have to ask then, who was/is lying? You, Regina, or Linsey?

"Update from Linsey Murdock:
Xunlai Tournament House Update
We now have an accurate list of XTH winners from the May monthly predictions and are in the planning stages to distribute those points. We’ll need to deploy some new code to upgrade the system, which requires a bit of delicate timing. Part of this deployment must occur through a build, but some of it will happen automatically on the servers. During this time, if anyone speaks to Kun Shao, it could disrupt the system and garble up the list."

Turbo Ginsu

I despise facebook

Join Date: Feb 2008

Australia

Meeting of the Lost Minds

Me/

17 Feb 2010 at 22:56 - 25

Quote:

Originally Posted by MagmaRed

This is sad. It doesn't make me mad, just disappointed. People who did not even vote for the May 2009 mAT will be getting points? Because people who did vote got screwed? Its nice that you are doing something, but none of it is fair. I got partial points, so I'm not missing out on much. I do, however, know people who had gotten nothing and made extremely good picks for large amounts of points. Since you already screwed people over, why not leave it at that and just say you are TOTALLY screwed instead of rewarding people who did nothing. I'll be happy to get points, don't get me wrong, but the fiasco just makes you look incompetant, and this just makes it look worse (to me at least). Just hope they are learning from their mistakes.... but it doesn't look like they are.

^^ This right here +1. Magma has a very legitimate point, and I'll bet 10 to the dozen that it's gonna bend noses no matter how they do it. It's simply obvious that they don't want to spend any time or money paying a coder to get the numbers right. Not at all hard to set up a temporary database, with the correct numbers, which according to them, they have.

Thoroughly stupid, dumb, moronic move, to tell us that in the first place IMO. Just makes the wet fish colder when the slap comes around.

*Edit* Btw Martin, it's "were" not "where". I think personally, that a game dev should be able to spell. No wonder we have the GW typo's thread, eh?

snowman relic

Krytan Explorer

Join Date: Feb 2009

your just a meatsheild to me

N/Mo

17 Feb 2010 at 22:58 - 26

wow you all have no respect they are trying to work on at least two games that I am aware of (gw and gw2) i know its seperate teams but programming is difficult if its so easy you should make ur own game be happy they r giving us anything

Martin Kerstein

Frost Gate Guardian

Join Date: May 2007

17 Feb 2010 at 23:01 - 27

Quote:

Originally Posted by MagmaRed

I have to ask then, who was/is lying? You, Regina, or Linsey?

"Update from Linsey Murdock:
Xunlai Tournament House Update
We now have an accurate list of XTH winners from the May monthly predictions and are in the planning stages to distribute those points. We’ll need to deploy some new code to upgrade the system, which requires a bit of delicate timing. Part of this deployment must occur through a build, but some of it will happen automatically on the servers. During this time, if anyone speaks to Kun Shao, it could disrupt the system and garble up the list."

You might want to re-read Regina's posting, because that point is explained in it.

Quote:

Originally Posted by Turbo Ginsu

*Edit* Btw Martin, it's "were" not "where". I think personally, that a game dev should be able to spell. No wonder we have the GW typo's thread, eh?

I apologize, and me not being a native speaker is no excuse for sloppiness. I will try harder next time.

MagmaRed

Furnace Stoker

Join Date: Mar 2007

Our Crabs Know True [LOVE]

R/

17 Feb 2010 at 23:02 - 28

Quote:

Originally Posted by snowman relic

wow you all have no respect they are trying to work on at least two games that I am aware of (gw and gw2) i know its seperate teams but programming is difficult if its so easy you should make ur own game be happy they r giving us anything

I'd be happy with some truth. The quote from Linsay is much earlier than the one from Regina or from Martin.

And Martin, the only thing I saw in Regina's post was that DISTRUBUTION was not possible. Knowing what people had was apparently known a long, long time ago according to Linsey. I'm not sure what the problem with Kun Shao's book keeping was if you knew how many points each person had. It wasn't the book keeping that was the problem, it was the distribution.

I understand you are busy people, and I appreciate you taking time to respond to this forum. However, I'd rather have slower responses that were complete and accurate. I also know you can't/won't divulge programming issues involved, but the info you have give us make me see lies. Either clarify the info that is not blatantly obvious, or continue to look like you are lying. Pretend you are talking to an elementary school kid, use plain English and make it simple. Maybe then you can find a way to explain why something we were told long ago is now not true.

Turbo Ginsu

I despise facebook

Join Date: Feb 2008

Australia

Meeting of the Lost Minds

Me/

17 Feb 2010 at 23:06 - 29

Quote:

Originally Posted by snowman relic

wow you all have no respect they are trying to work on at least two games that I am aware of (gw and gw2) i know its seperate teams but programming is difficult if its so easy you should make ur own game be happy they r giving us anything

Sorry buddy, but BS statement is BS. What else are they going to be working on, or did you think that all they did all day was sit and answer support tickets on xth hacked accounts and anti-farm qq?

Quote:

Originally Posted by Martin Kerstein

I apologize, and me not being a native speaker is no excuse for sloppiness. I will try harder next time.

Oh my, classic line Martin. That really did make me smile!!

DW, we're all just being hard on you because we loves ya!

Fay Vert

Desert Nomad

Join Date: Apr 2006

R/

17 Feb 2010 at 23:07 - 30

I see many lies and weasel words.

But hey, we had all given up on them anyhow, so more free stuff in about a year is cool

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

17 Feb 2010 at 23:10 - 31

Quote:

Originally Posted by MagmaRed

I'd be happy with some truth. The quote from Linsay is much earlier than the one from Regina or from Martin.

You hit the nail on the head right there. The messaging from Linsey occurred earlier than the follow-up messaging in June and July. As you know, game development is a very iterative process, and sometimes there issues that crop up, as we found with XTH. And as our programmers explored deeper into the code base, we found that the only way to fix XTH and accourately distribute those points would have been to create it from scratch again. Unfortunately, this would have involved pulling vital resources away from Guild Wars 2. And as we let you know last summer:

We distributed the May 2009 points in June. Some did not get the accurate number of points. Some did not get points at all.
Accurate distribution (or re-distribution) of the May 2009 TRPs was dependent upon fixing XTH.

Because we made the decision not to pull resources away from GW2 to fix XTH, this second distribution of the May 2009 TRPs will unfortunately not happen. We're sorry that this is disappointing for you, but we feel that this is the right decision for the company's resources.

Gill Halendt

Desert Nomad

Join Date: Mar 2008

17 Feb 2010 at 23:10 - 32

Quote:

Originally Posted by MagmaRed

I'd be happy with some truth. The quote from Linsay is much earlier than the one from Regina or from Martin.

Looks quite clear to me tough:

"Update from Linsey Murdock:

Xunlai Tournament House Update

We now have an accurate list of XTH winners from the May monthly predictions and are in the planning stages to distribute those points. We’ll need to deploy some new code to upgrade the system, which requires a bit of delicate timing. Part of this deployment must occur through a build, but some of it will happen automatically on the servers. During this time, if anyone speaks to Kun Shao, it could disrupt the system and garble up the list."

The system isn't there anymore so...

Quote:

Like I posted on July 1st, the accurate distribution of points was directly linked to us being able to fix the Xunlai Tournament House

REDdelver

Lion's Arch Merchant

Join Date: Nov 2007

Girls Pee Pee When They See [ME]

N/Mo

17 Feb 2010 at 23:26 - 33

Quote:

Originally Posted by MagmaRed

I have to ask then, who was/is lying? You, Regina, or Linsey?

"Update from Linsey Murdock:
Xunlai Tournament House Update
We now have an accurate list of XTH winners from the May monthly predictions and are in the planning stages to distribute those points. We’ll need to deploy some new code to upgrade the system, which requires a bit of delicate timing. Part of this deployment must occur through a build, but some of it will happen automatically on the servers. During this time, if anyone speaks to Kun Shao, it could disrupt the system and garble up the list."

Why not just fly out to Washington and demand a meeting with Lindsey, Regina, and Martin. Tell them how you really feel. Seriously...demand a public apology to you about not being fair.

Life isnt fair. Things change. Either you be happy with what you get or you drown in your own wallow.

Everyone lies essentially. Everything changes. What one says one year doesnt mean its going to hold up the next year. Its unrealistic to think that, especially when attacking people like Regina, Lindsey, Gaile, Martin and so forth. THESE PEOPLE WORK FOR A COMPANY. You act like the make the decisions.

They might have influence on decisions, but they are not the sole decision makers......they do what they are asked to do.

Give it a rest already and walk away with what you get. Ya know, I could care less who gets what. Im more than happy to take whatever they give me. If they dont give me anything....SO WHAT>>>>I'll get over it in less 5 seconds.

You its nice to see people get something for free. THanks guys for what you do. I'll appreciate whatever I get. I'll give it to you...Regina, Lindsey Martin, and so forth. You guys must love your job(which is awesome) for work that you do which puts you in the public eye over almost everyone else at ANET. You guys take the brunt force of the negativity from this community. Big Props and much love to you guys.

drkn

Forge Runner

Join Date: Jan 2009

Wroc??aw, Poland

Midnight Mayhem

Me/

17 Feb 2010 at 23:30 - 34

Quote:

However, I'd rather have slower responses that were complete and accurate.

oh, please, not this way. something that is complete and accurate today may be obsolete or completely false tomorrow. that's how life works, sorry.
i'd rather see ANet employees post much more often even with small news, changing their decisions if there's any need and letting us know why it has changed, than posting here twice a year. i believe that they've made an important step in communication lately, just take a look at the headsup regarding the recent pvp update.

and yes, 'we don't want to take the resources away from gw2, so we'll deal with xth this way' is a valid point from their side. however many of us, players, would argue, it's a way to finally be over with xth. it involves low to none work, so just some small resources, and is possibly shutting the 'xth topic' after a long time.

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

18 Feb 2010 at 00:19 - 35

ok I am going to make an assumption here.....that only accounts that had signed up for the xth will get those points, right? Because I know some people who had not and wouldnt mind getting a few (now) totally FREE keys...
I just want to make it clear (and this would not include accounts that were opened AFTER the xth was closed).....
(yes I didnt get any points....I am just glad they are doing something about it, but this way they are rewarding everyone---still not the correct answer, but I guess its very hard to put humpty-dumpty back together again after their massively huge screwed up on xth).

Firebaall

Krytan Explorer

Join Date: Sep 2006

18 Feb 2010 at 00:20 - 36

Good to hear.

Let's have it go out with a bang:

Top teir reward for all

I'm disappointed by the removal of the XTH. Even reverting it to it's previous version would have been preferred. However, a nice goodbye kiss would soften the blow.

Bob Slydell

Forge Runner

Join Date: Jan 2007

18 Feb 2010 at 00:30 - 37

Quote:

Originally Posted by MagmaRed

Do you see the problem giving EVERYONE free points can cause?

Just like I was told by other people when I complained of lag during 2006, 7 8 and 9 Wintersday festivals, '09 WD redux, CNY's and Dragon festivals about lag.

"Anet dosen't have to give us anything."

Not to be rude or anything but.. kinda count your lucky blessings I guess?

chaosincarnate87

Wilds Pathfinder

Join Date: Oct 2006

Behind You ;)

DPR

18 Feb 2010 at 00:47 - 38

Quote:

Originally Posted by Bob Slydell

"Anet dosen't have to give us anything."

Not to be rude or anything but.. kinda count your lucky blessings I guess?

Hit the nail on the head right there, and to the concerns about it deflating the value of zkeys, it wont be that bad, they'll be gone in a couple of months and zkeys can return to rising again.

but tbh, im happy we're getting anything at all... now lets just hope that the amount of zkeys is a just amount... cuz i know all of my accounts should have had at least 100-150 RPs for that month...

Garreth MacLeod

Krytan Explorer

Join Date: Nov 2005

18 Feb 2010 at 00:49 - 39

Free stuff is free so...okay.

However, ArenaNet and all their excuses (for everything, not only the XTH) just makes me laugh these days.

Bob Slydell

Forge Runner

Join Date: Jan 2007

18 Feb 2010 at 01:43 - 40

Quote:

Originally Posted by chaosincarnate87

Hit the nail on the head right there, and to the concerns about it deflating the value of zkeys, it wont be that bad, they'll be gone in a couple of months and zkeys can return to rising again.

but tbh, im happy we're getting anything at all... now lets just hope that the amount of zkeys is a just amount... cuz i know all of my accounts should have had at least 100-150 RPs for that month...

Plus.. you gotta factor in how many people don't even know or care that they ARE getting reimbursed anymore, or the people who were banned or quit in that long stretch of time (a LOT of people were hacked too...), and the people who will take it and blow it instantly because they are either greedy - or just very hyper with anything, the already fantasy idea of it deflating z-keys is even that much more diluted when you put it into perspective.

But.. then there the ones who will sell their z-keys..and lots of those people exist.

I think I'll keep mine for a while, wait till it falls down again and sell when they fall back into the sweet spot.