Intermittent server issues tonight

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Emily Diehl
Emily Diehl
Academy Page
#1
Hi guys,

I just got word from the team that we're experiencing some hardware-related technical difficulties, which will require us to perform network maintenance throughout the night. This may cause intermittent interrupts, which may cause some of you to get disconnected.

We're sorry for the inconvenience. The team is working on the issue now, and hope to have everything resolved soon. We'll keep you posted with more information as soon as we know more.

Thanks in advance for your patience!
End
End
Forge Runner
#2
Nice to know you moved to a quality new place...
S
Sirius Bsns
Banned
#3
No rush. We would like to know, however: Is there an estimated time for this maintenance?
Moonstalker
Moonstalker
Krytan Explorer
#4
Do you think this will solve the code=13/15/etc. problems?
Lord Dagon
Lord Dagon
Desert Nomad
#5
lets hope it solves some of my friends issues.. he has had to hang out with me with a constant 4k ping trying to have a conversation.. that isnt easy. well gl to your maintainence.

and @ end: i think that picture of the broom closet isnt too far off(heck they might have even bought the closest from harry potter lol)
Broseiden
Broseiden
Ascalonian Squire
#6
Thanks for being so awesome Anet.
Emily Diehl
Emily Diehl
Academy Page
#7
Quote:
Originally Posted by Sirius Bsns View Post
No rush. We would like to know, however: Is there an estimated time for this maintenance?
Unfortunately, no They're working on it as we speak, but don't have an estimated time just yet.
Emily Diehl
Emily Diehl
Academy Page
#8
Quote:
Originally Posted by Moonstalker View Post
Do you think this will solve the code=13/15/etc. problems?
Yep! That's the hope with this fix

(Multi-quote is being grouchy, so I'm going to have to double post)
Owik Gall
Owik Gall
Wilds Pathfinder
#9
Well there's the fix the doctor ordered. Ha ha! I bet it's going to be all night, if not all the first half of the next day. Would you let us know when you're done with the maintenance and then we can check up to see any difference? Thanks, by the way.
Black Metal
Black Metal
Desert Nomad
#10
thanks for the update Emily. I'm sure things will be back to normal in time. And I hope this eases the minds of those who think this is the new normal.
Emily Diehl
Emily Diehl
Academy Page
#11
Quote:
Originally Posted by Owik Gall View Post
Well there's the fix the doctor ordered. Ha ha! I bet it's going to be all night, if not all the first half of the next day. Would you let us know when you're done with the maintenance and then we can check up to see any difference? Thanks, by the way.
Yeah, I'll definitely try to post when we get the all-clear, depending on how late it runs. I'll need to head home soon, but will check in from there.
Ka Tet
Ka Tet
Krytan Explorer
#12
Quote:
Originally Posted by Emily Diehl View Post
Yeah, I'll definitely try to post when we get the all-clear, depending on how late it runs. I'll need to head home soon, but will check in from there.
Since I know a staffer is reading this, perhaps you could hop onto the thread about today's update and carry some feedback to the dev's.
D
Druakian
Ascalonian Squire
#13
How come this isn't mentioned in network news on the main guildwars website?
Emily Diehl
Emily Diehl
Academy Page
#14
Quote:
Originally Posted by Druakian View Post
How come this isn't mentioned in network news on the main guildwars website?
Unfortunately, there are some unrelated issues that prevent me from being able to post to the website right now.
D
Druakian
Ascalonian Squire
#15
Quote:
Originally Posted by Emily Diehl View Post
Unfortunately, there are some unrelated issues that prevent me from being able to post to the website right now.
At least we know about them from somewhere I guess ^^
Emily Diehl
Emily Diehl
Academy Page
#16
Hey everyone! I don't have anything new to report, but the team is still actively working on the situation. We'll update you when we learn more information. Thanks again for your patience!
Lord Dagon
Lord Dagon
Desert Nomad
#17
sweet. do want to know how anything is really different server -wise like why peple cant do XX thing at the XX district or they are Dcing left and right... i mean its kinda like hooking in a 360 but with alot more wires right? oh well its ok i still semi love your company (though u are giving my friend horrible ping and forcing him to take hrs to fix the problem but thats another story entirely :/ )
Owik Gall
Owik Gall
Wilds Pathfinder
#18
I'll check back this morning after a good nights rest then. xD
St??phane Lo Presti
St??phane Lo Presti
ArenaNet
#19
Please do let us know if you're still experiencing problems, with the following information: your location, what part of the game you're playing and what error you're seeing.

I'll keep you informed of any news. We're very sorry for the inconvenience caused.
makosi
makosi
Grotto Attendant
#20
Ever since the switchover I have had the best pings I've ever seen. I'm even seeing green pings in American districts whereas they were mostly orange before.