The Sound Problem

Loki Gladius

Ascalonian Squire

Join Date: May 2005

[KOTL]

Quote:
Originally Posted by koa_Torqual
First thing is that I have lost music. I am not talking about the total loss of music....what I get is as follows: Whenever I enter a new area, town, or go through a portal, the music will play ONE track from the soundtrack. Then it will play NOTHING ELSE.
Same issue here, heal sig is echoy too, keeps repeating in the same area.

Although the sound does sound alot clearer when hitting enemys, i think this is a poor update because of the issues.

The Muffen Man

The Muffen Man

Krytan Explorer

Join Date: Sep 2005

Druery Lane

W/

FIX THIS FOR THE LOVE OF GOD FIX THIS BEFOR I GO POSTAL !!!!!!

Music goes off, comes back, looping, no sound sound no effects AAAAAAHHH

Eugaet

Eugaet

Wilds Pathfinder

Join Date: Apr 2005

US

Righteous Apathy [RA]

I turned sound quality all the way up and everything sounded great to me. I was too busy fighting to pay attention to positional audio, whether softer if zoomed out, etc. I'll check it out next time I log in.

Also, I've disabled DirectSong...I'll reenable it and see if the audio messes up.

Keyote

Keyote

Frost Gate Guardian

Join Date: Nov 2005

This is getting really annoying. Better to play with no sound than this mess atm.

MadOnion

MadOnion

Lion's Arch Merchant

Join Date: May 2005

First of all, I very rarely play with any sound at all, only turning on sound and music when playing PvP (and I need sound for voice comm). Since the patch, I've played about an hour and haven't had any problems and have in fact noticed the increased sound quality with the slider all the way up. However, it's also worthy to note that I'm using very nice audio equipment (Sennheiser HD280 Pros and an Audigy2 ZS sound card).

koa_Torqual

koa_Torqual

Ascalonian Squire

Join Date: Mar 2006

London

W/Mo

How do we keep up the pressure on Arenanet?

TBH I have this horrible feeling of being one person against a faceless company.

The only way I can punish them is not to buy Factions, and I swear I won't until they give me back my music and camera-positioned sound.

Unfortunately the fan boys will have final say in this

Eldin

Eldin

Forge Runner

Join Date: Dec 2005

America. How about you, commie?

Fellows of Mythgar [FOM]

R/Mo

I decided to pay a visit to ol' Grenth's Footprint today...the SF soundtrack is extremely immersive, and it really annoyed me how it only played one track.

...maybe a GWGuru rebellion like that of the Monk Strike? If memory serves, Gaile attended that...perhaps a rebellion in LA so the Frog can hear us. :P

Shuk

Pre-Searing Cadet

Join Date: Mar 2006

Mo/E

I fixed the sound issue guys!!! You have to go to the volume panel on windows, click advanced under speaker settings, then click performance, then adjust the HARDWARE ACCELERATION LEVEL. I turned mine down one notch from full acceleration and my sound is back to normal!

Omega X

Omega X

Ninja Unveiler

Join Date: Jun 2005

Louisiana, USA

Boston Guild[BG]

W/Me

Quote:
Originally Posted by koa_Torqual
How do we keep up the pressure on Arenanet?

TBH I have this horrible feeling of being one person against a faceless company.

The only way I can punish them is not to buy Factions, and I swear I won't until they give me back my music and camera-positioned sound.

Unfortunately the fan boys will have final say in this
Don't have a cow. BE PATIENT! I'm pretty sure that Anet knows about the issue since you are DEFINITELY the only one having problems.

Anet is rarely the company to ignore customers when a genuine hardware problem occurs unlike others....Sony I'm looking at you...

The Muffen Man

The Muffen Man

Krytan Explorer

Join Date: Sep 2005

Druery Lane

W/

Quote:
Originally Posted by Shuk
I fixed the sound issue guys!!! You have to go to the volume panel on windows, click advanced under speaker settings, then click performance, then adjust the HARDWARE ACCELERATION LEVEL. I turned mine down one notch from full acceleration and my sound is back to normal!
I tried it didnt work for me

koa_Torqual

koa_Torqual

Ascalonian Squire

Join Date: Mar 2006

London

W/Mo

Quote:
Originally Posted by Shuk
I fixed the sound issue guys!!! You have to go to the volume panel on windows, click advanced under speaker settings, then click performance, then adjust the HARDWARE ACCELERATION LEVEL. I turned mine down one notch from full acceleration and my sound is back to normal!
Had you lost music and did this restore it?

Did this move positional audio back to the camera rather than the character?

By the way, I can't find this Hardware Acceleration slider anywhere under volume control?

I wonder whether it's the same as moving the Hardware Acceleration slider in DxDiag, which achieves nothing on my PC.

Formina

Formina

Frost Gate Guardian

Join Date: May 2005

Australia

Slash Fail [ftl]

E/

Quote:
Originally Posted by koa_Torqual
By the way, I can't find this Hardware Acceleration slider anywhere under volume control?
Go to your control panel and switch to classic view (if you're running Windows XP) - then go to Sounds and Audio devices. Open it, and there should be a button which says Advanced. Open that - then switch to the performance tab.

But I tried this and it too, didn't work. -_-

skull

skull

Lion's Arch Merchant

Join Date: Jun 2005

Out There...

E/Mo

Hi,

I thought I was the only one who had this audio problem.

Yep, it is annoying as hell. I can usually hear the background / ambient music just fine but things like spell casting, attacking and such just doesn't work. I even have problems sometimes hearing the Ping for Targetting in Random Arenas.

Please ANet fix this!

Bernie M

Academy Page

Join Date: Nov 2005

ECI (Evil Conservative Industries)

Mo/E

I have the same problem I think. I was going to re-install the game, but I don't think I will since everyone else is having this problem

Same monk sound problems, echoing when casting healing breeze soemtimes.
I don't hear nightmares pop up in the UW
My necro doesn't get the Awaken the Blood sound, and echo sound even

and also, sometimes I don't get the salvage "swishy" sound.

This is annoying.

Kool Pajamas

Kool Pajamas

Forge Runner

Join Date: Aug 2005

Maryland

Mage Elites [MAGE]

I had a problem with not hearing any sound effects at all when I first logged in yesterday but it was better about 10 minutes later. I did sometimes hear a slight looping sound of some skill when I was out in the desert. Sounded like healing signet was continuously casting. The sound was very low and went away when I moved away from that spot.

But it all seems better as of now for me.

Just wanted to add that it seemed to improve as the game went on. When I first logged in I heard no sound effects at all, then as time went on I started hearing a few more until eventualy I heard them all.

kimahri

kimahri

Lion's Arch Merchant

Join Date: Sep 2005

Defenders of the Blackblade [DotB]

E/

Everytime I start GW I hear a high sound, it's hard to explain, but it really hurts my ears, esspecially with headphones.

Burakus Lightwing

Burakus Lightwing

Lion's Arch Merchant

Join Date: Oct 2005

W/

I have a sound problem with called targets. Sometimes it works fine other times I hear nothing. While I know it spams in chat, I like to hear the called when next target is chosen.

tlr1293

tlr1293

Academy Page

Join Date: May 2005

Louisville, KY

[RoK] Riddle of Kings

R/Mo

I too have all of the problems and have tried solution after solution...

It would be nice to get some sort of Arena Net Acknowledgement in here, as they do in other threads.

NC Soft and all of its' subs have never been known to actually provide information anyways...I mean look at the Factions PreOrder CD. Never does it mention instructions for current GW owners on how to install these 'pre-order' items... I figured it out by fishing around and almost screwing up a ton of stuff.

Anyways, I digress...awesome game, love it love it love it, but take one of those 'love it's away now as the sound is atrocious!

Bernie M

Academy Page

Join Date: Nov 2005

ECI (Evil Conservative Industries)

Mo/E

So are we to assume that to Re - Install guild wars because of some of the sound problems is incorrect?

Count to Potato

Count to Potato

Jungle Guide

Join Date: Feb 2006

Imagination Land

I Swear She Was Eighteen [Gwen]

W/

Quote:
Originally Posted by Glob of Noobloplasm
I have the problem where no skills I use have any sound effect at all but after I use them (in most cases when the fights over) I hear the sound effect of the skills I previously used over and over again.

It freaks me out.

And I havent smoked cack in like a week so we can rule that out.
isnt it crack and nice avatar and btw some other drugs (no examples) makes guild wars look awsome

Count to Potato

Count to Potato

Jungle Guide

Join Date: Feb 2006

Imagination Land

I Swear She Was Eighteen [Gwen]

W/

Quote:
Originally Posted by tlr1293
I too have all of the problems and have tried solution after solution...

It would be nice to get some sort of Arena Net Acknowledgement in here, as they do in other threads.

NC Soft and all of its' subs have never been known to actually provide information anyways...I mean look at the Factions PreOrder CD. Never does it mention instructions for current GW owners on how to install these 'pre-order' items... I figured it out by fishing around and almost screwing up a ton of stuff.

Anyways, I digress...awesome game, love it love it love it, but take one of those 'love it's away now as the sound is atrocious!
You dont "install" them they are just... there i think...

felinette

felinette

Wilds Pathfinder

Join Date: Mar 2006

Girl Power [GP]

Me/

I have the same problem with repeating skill sounds. This only started after the latest update. For me, empathy is the most annoying.

Lykan

Lykan

Forge Runner

Join Date: May 2005

StP

R/

I've noticed problems in pvp with melee attacks not making any impact sounds even though the damage numbers are flying around to indicate a hit, also with interuots sometimes there is no sound.

CleverLoginName

CleverLoginName

Ascalonian Squire

Join Date: Feb 2006

Canada

Clever Guild Name

Mo/Me

Dear god.....GWG forums - Drama queen central.

Come on, folks. It will be fixed eventually, quit it with the "if this continues i'm not buying factions waaaaaaah, revert plz waaaah" crap.

I didn't realise this was a forum for children....

dr1zz one

Wilds Pathfinder

Join Date: Nov 2005

R/

I have sound and then no sound.
Spells loop as stated.
Cant hear enemy spawns once the looping has occured, and then the loss of sound from skills.

Ambient sound is fine.

Keyote

Keyote

Frost Gate Guardian

Join Date: Nov 2005

Not sure if anyones noticed already, but there is a problem with the sound.

The exact details are: there is a problem with it.

Young Hero

Young Hero

Krytan Explorer

Join Date: Nov 2005

Mi

N/Mo

Todays new build = no sound of striking enemy at all

All I hear is a swoosh sound as though Iam cutting threw air,WTF

Omega X

Omega X

Ninja Unveiler

Join Date: Jun 2005

Louisiana, USA

Boston Guild[BG]

W/Me

Quote:
Originally Posted by CleverLoginName
Dear god.....GWG forums - Drama queen central.

Come on, folks. It will be fixed eventually, quit it with the "if this continues i'm not buying factions waaaaaaah, revert plz waaaah" crap.

I didn't realise this was a forum for children....
Ha!

And I thought that I was the only one who noticed.

People can be so damn impatient sometimes.

Anet said that it was new and improved. They didn't say that it was guarenteed NOT to have problems. OBVIOUSLY either something was initally wrong with the first sound engine or they are trying to give customers a better sound enviornment in time for Factions.

I'm no expert on sound engines but the problem sounds like a buffer or execution issue.

PEOPLE, Give them a couple of days to deal with it.

(where are the mods when you need them)

streetboy

Academy Page

Join Date: Nov 2005

there is a definitely sound problem, when there is no enchantment on or off, no skill is used, and no skill is charged, I can still hear some sound going in the background.

audioaxes

Jungle Guide

Join Date: May 2005

yes for me: some sounds are distorted, some are very low, and some are missing
on my headphones

eudas

eudas

Wilds Pathfinder

Join Date: Feb 2006

Tx, USA

The Infinite Monkeys [TYPE]

W/

Relatively new to GW, but I haven't experienced any of these issues.

If you're posting to complain of problems, include info like what kind of system you're on, what kind of sound card/chipset is being used.

For example, I'm on an AMD 2700+ XP cpu with 1GB of ram and sound is being rendered on an nforce2 chipset on the motherboard (A7N8X, iirc). I've got the latest Windows Updates, latest directx, latest Nforce drivers, and I've allowed GW to sit at the login screen all night and fully download all updates. No problems so far.

Again, if you're having problems, update everything you can (windows, directx, sound drivers, GW) and then, if you're still having problems, post some relevant data so maybe a common cause can be isolated. "Wah, you broke it" isn't going to help.

eudas

EternalTempest

EternalTempest

Furnace Stoker

Join Date: Jun 2005

United States

Dark Side Ofthe Moon [DSM]

E/

I run on Athlon64 3400+, 1 gb of ram, and Audigy 2 ZS sound card.
I have the sound quality maxed. Running the most current motherboard drivers (Via) and Sound card driver (creative). Both are official MS WHQL certified drivers. I'm also running the Feb version of Directx 9c.

I've not experinced any issues in reguards to missing sounds, and such but do notice some oddities with the way spell sounds are implemented that don't sound exactly right but they will fix this over time (I think it's the tweaking of placement, reverb, which there still tweaking). I do think I had a "looping" effect of the sound once w/ spell.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

I would like to provide you with some information on this situation, kindly provided by our Server Team:

We recently increased the number of options for sound. The audio quality bar only enables hardware acceleration at the highest two setting levels (the ones to the right of center). If you are noticing problems at these levels, try turning the slider down to one of the three lower positions (on the left). Now, what's important to note is that the center setting should be approximately equivalent to the performance settings of the old audio system. So you won't be getting poorer sound with that change, and it may do the trick to fix the problem. The two lower settings should provide additional CPU savings for lower-end system by reducing the allowable number of simultaneous voices.

Hope this helps, and please continue to report if you have unresolved issues.

zerohaste

Ascalonian Squire

Join Date: May 2005

Would it be possible to get some information as to what kind of features the two right most positions on the slider enable compared to say, the middle position?

sno

sno

Look into the Eye.

Join Date: Oct 2005

Detroit, Mi

Oh No Not These Guys [uhoh]

Mo/

Quote:
Originally Posted by Gaile Gray
I would like to provide you with some information on this situation, kindly provided by our Server Team:

We recently increased the number of options for sound. The audio quality bar only enables hardware acceleration at the highest two setting levels (the ones to the right of center). If you are noticing problems at these levels, try turning the slider down to one of the three lower positions (on the left). Now, what's important to note is that the center setting should be approximately equivalent to the performance settings of the old audio system. So you won't be getting poorer sound with that change, and it may do the trick to fix the problem. The two lower settings should provide additional CPU savings for lower-end system by reducing the allowable number of simultaneous voices.

Hope this helps, and please continue to report if you have unresolved issues.
I tried 3 different settings, max, min, and center, and I'm still getting the same obnoxious issues.

A: No interupt click. This is HUGE for me, as I rely on hearing my interupts to know I've been interupted. Sometimes if you get interupted at the very end of a cast you can't tell.

B: tin-ness of the sound.

C: enchants not having or having delayed sound

D: poor camera positioned sound


THE SOUND WAS FINE BEFORE. Why make the game worse, what does that accomplish?

sixdartbart

sixdartbart

Forge Runner

Join Date: Jun 2005

Peace Machine GRRR [DiE]

W/N

Quote:
Originally Posted by sno
I tried 3 different settings, max, min, and center, and I'm still getting the same obnoxious issues.

A: No interupt click. This is HUGE for me, as I rely on hearing my interupts to know I've been interupted. Sometimes if you get interupted at the very end of a cast you can't tell.

B: tin-ness of the sound.

C: enchants not having or having delayed sound

D: poor camera positioned sound


THE SOUND WAS FINE BEFORE. Why make the game worse, what does that accomplish?
Was this happening to you in TA a little while ago?
When we were in there I lost all sound for awhile then I was getting the sound of swinging and missing but was still getting the damage numbers

Thought the mesmer was using distortion but he died anyway before I realized the sound was messed up.
It was very distressing because I rely on the sounds more than actually watching whats going on after all I am merely a big dumb warrior

I would love to send a bug report when this happens but this has been happening mostly in TA and during GvGs and my typing skills aren't good enough to do a bug report and kill people at the same time.

Ensign

Ensign

Just Plain Fluffy

Join Date: Dec 2004

Berkeley, CA

Idiot Savants

A couple problems on my end.

First I'm suffering from the sound loops as well. Vampiric Gaze stands out as a broken one in my experience. It's maddening not even getting the sound effect sometimes, but having it start looping 5 seconds later when there's nothing going on.

Second the pseudo-surround sound is decent when I'm wearing a good pair of headphones, but when I take them off and just use my desktop speakers it sounds like shit, no two ways about it. You don't get the weird directional stuff anymore, the quality is just really bad if the sound effect isn't from right in front of you.

I appreciate that they're trying to add a new feature, but the fact that it's forced (you can't turn it off) and isn't even working properly for (clearly) a bunch of people is simply awful. Fix it, or pull it and send it back to QA until you can make it work.

Peace,
-CxE

GraceAlone

GraceAlone

Krytan Explorer

Join Date: May 2005

Phoenix, AZ

Semper Reformanda [SeRe]

Well, like many, I'm having the same issue with the sound, but have managed to correct it...somewhat. What I did is went into dxdiag and tried adjuting the acceleration from full through the different settings and finally landed on basic. Each time I made a change to DX I loaded GW back up and tried all of the sound quality positions. What finally sounded the best was basic acceleration at the middle position. Not sure why I had to play with DirectX settings for this, and it's still not what it used to be. This may work for you guys in the mean time till things get resolved, but it's not nearly as good as it was.
I had to bump the sound effects and background audio all the way up and move the music to about 50-75% as well.

Keyote

Keyote

Frost Gate Guardian

Join Date: Nov 2005

My sound quality was already in the middle, and it changes nothing if I raise or lower it.

Loki Gladius

Ascalonian Squire

Join Date: May 2005

[KOTL]

Ive put the quality to the lowest,mid-setting,highest and have the same problems. I had no problems with sound at all before the update.

Sound Card: Sound blaster Audigy

Issues im having:
~Skills/Spells sound repeating in the area you casted them.
~When entering a new area it will play one song, when that song ends no more will play.

It has become so enoying i just cant play the game , even though the update did make it sound clearer, it drives me crazy that they released this with so many issues, its unlike A-net. Please Fix!