Store Reports

xxSilhouette

xxSilhouette

Desert Nomad

Join Date: Jan 2006

Lost in the sands of time...

Blood Of Orr [BoO]

R/Rt

I am in Kentucky, and I went about two weeks after the release date beacuse there was no store in my local town that carried it, so i had to go to a larger city for it, I first went to EB games and they were sold out, said they wouldn't get more, then they called there other store which was another 30-45 minutes away and they had 2 left, no other stores in that city had it either.

But I'm happy cause I got it

Diablo???

Diablo???

Forge Runner

Join Date: Jun 2005

Seattle

SPQR

N/R

Went to EB Games this time, and pre-ordered my Collectors Edition. Looks like they were better than Best Buy this time around.

BTW, the DVD is beautiful, awesome music, wonderful trailers... ^^

TalonTheCat

TalonTheCat

Frost Gate Guardian

Join Date: Jan 2006

USA

Black Cat Guild

Mo/

I have mine, but had to order it from Amazon.com - local places had no clue

Retribution X

Retribution X

Desert Nomad

Join Date: Nov 2005

Check behind you again.

N/

Quote:
Originally Posted by FalconDance
Retribution X: our local store is a Hastings. They didn't know anything about Factions until we walked in and started asking about it (as in had never heard of it!). We started bugging them and finally they received word through their distributor that the game would be available at some point (i.e. "we don't know when, but it'll be here") and they have absolutely no idea if they will get the Pre Order or not.
They already have the full version ordered, But, the hasting in my area has had almost every NCsoft game Preorder, 'cept GW:F.

They even had Friggen GW preorder.

They had actually known when the full version would arrive. but then, the hastings in my area is very knowledgable.

Titan Chrae

Titan Chrae

Frost Gate Guardian

Join Date: Jul 2005

Frozen Lake

Illustrious Chromatic Enigmas (ICE)

Mo/

On Feb 28th, I pre-ordered two copies of Factions from EB games. They called me to let me know when the boxes came in on Mar 12th and I picked them on Mar 15th.

EB games claims they will price match competitor printed adds and entered a sale price of $39.99 for when the game finally does arrive based on Best Buy online adds but that remains to be seen.

EB games will credit my pre-order toward either a standard or collectors edition of Factions.

I currently have 5 copies of Prophecies in my home (5 players) and will probably end up with 5 copies of Factions as soon as my kids finish Prophecies.

ElinoraNeSangre

ElinoraNeSangre

Wilds Pathfinder

Join Date: Mar 2006

Near Seattle, WA

Talionis De Cineris [EXUR]

N/Me

Gamestop seemed a little slow; they called me Monday or Tuesday to let me know my preorder package was in. However, I had a couple "would you like fries with that?" replies from them when I called over the weekend. Some employees know more than others, so if you get an "uhhhh" reaction, try asking someone else. They're usually not on shelves, so do ask.

When I stopped in on Wednesday night to pick up my preorder, they also were taking orders for CE.

This was at a Gamestop in Bellevue, WA; the location likely helps. Down the street from the bulk of Microsoft, lots of geeks, home of ArenaNet, ect.

-Eli

yangster

Lion's Arch Merchant

Join Date: Oct 2005

Asian Syndicate

Me/E

Quote:
Originally Posted by Asrial
I STRONGLY recommend you be @ Best Buy the moment it opens on the day Factions releases, to get the CE. I'll post more information in this thread to keep it updated with regards to Best Buy status.
Thanks for trying to find any info about it.

I'm starting to think if I should skip school that day or not.

jet_striker

Frost Gate Guardian

Join Date: Oct 2005

Canada

Protectors

W/Mo

EB Games in Ottawa Ontario had the pre-order on time
Tks

pedro11

pedro11

Ascalonian Squire

Join Date: Jul 2005

Vancouver, BC

Mormon Battalion

N/Mo

EB games in Mission, BC had pre-orders but were lacking information about release date, cost and/or availablity of the Collectors Edition...

Mister Overhill

Lion's Arch Merchant

Join Date: Aug 2005

Tampa, Florida

Sticks and Stones

R/Rt

Tampa, Florida Got my pre-order of Prophecies from CompUSA in Oct, 2004, nearly six months before the game went gold. Was in there today, and they didn't even know what Factions was, let alone have the pre-order.

Jack Skellington

Pre-Searing Cadet

Join Date: Dec 2005

W/Mo

I've tried my local CompUSA (Jantzen Beach in OR) and they are pretty much clueless. I've been stopping by on my way home from work almost every day since it was announced and they have told me an array of different stories. Still don't have it though and have no clue on when they are going to get it. I'll pay my money elsewhere.

Andy_M

Andy_M

Wilds Pathfinder

Join Date: May 2005

Worthing, UK

(Don't fear) The Beaver

The employees in my local Game store(Worthing, Uk) are convinced that Oblivion is coming out on the 31st so I wasn't holding out much hope about GW:Factions.





And I was right, they tried so sell me the SE of Prophecies....

antialias02

antialias02

Lion's Arch Merchant

Join Date: Jul 2005

Eastern Iowa

Forsaken Wanderers [FW]

Me/E

Gamestop in Cedar Rapids, Iowa had both the regular pre-order and CE pre-order when I picked mine up last night.

Fred Kiwi

Wilds Pathfinder

Join Date: Sep 2005

[cola]

Uk here, and I want to pre order from play.com. They typically are far andaway the cheapest for pc games, but they took it off their site, any news about that?

Haven't been to a local store recently

Hysteria

Frost Gate Guardian

Join Date: Apr 2005

I picked up 2 copies at GameStop here in Maryland. Manager didn't really know what to put into the computer to pull it up but finally figured it out. The cases were towards the back of the store where most of the dated titles are at and not in the main display case behind the counter where the new titles are at. Manager insisted retail copy will be in on April 29th but I wasn't in the mood to argue about the date.

blood4blood

Krytan Explorer

Join Date: Oct 2005

Just to follow-up re: Best Buy online orders, I called their customer service line & was told I would be receiving the pre-order package, that my order was already being processed & should be shipped soon. *crosses fingers*

Asrial

Desert Nomad

Join Date: Apr 2005

Centurion Guard

Mo/E

To add more to the Best Buy online pre-order...

I've been helping a guy researching his order and he PM'ed me with this message he got from Best Buy customer service:

"This is Debbie with Customer Care, I regret to inform you that we have
not as of yet received the special order key, we expect to receive it
soon feel free to contact us at 1-888-BESTBUY."

Adaria

Adaria

Wilds Pathfinder

Join Date: Apr 2005

Florida

Wayward Wanderers

E/Mo

Pre-Ordered from Gamestop last night, I'll see what the deal is from them on the Pre-Orders soon, there aren't any stores in my area that have it, the closest place would be St. Augustine FL I think, or Daytona Beach, but as I can't get over to either place, online is the only way to go for me. I'm kind of suprised Wal-Mart isn't doing anything to get Ch 2, but then agian here I never saw Guild Wars Ch 1 until three months or more after the release last year...

Edit: On the Best Buy Pre-Orders, Just a warning that I noticed last year, I think might be the case this year. They aren't counting the Pre-Order kits as well, Pre-Orders as in "We'll hold a copy of the game for you" This happened last year to me and my BF, thankfully we got what we wanted but it was pretty much just show up on release day, scramble to get what you wanted and hope they had it. I wasn't impressed with that, they could at least ask if you plan to buy the game if you get the pre-order kit, input it into the computer, then ask what version you want, but instead, nothing.

fiery

fiery

Banned

Join Date: Oct 2005

maryland

InYurFace Gaming [IYF]

R/

To change my addition I just called EbGames and they said they have the pre-order in the plenty, didn't ask for a date they arrived caus they are very snippy.

Konrow

Konrow

Krytan Explorer

Join Date: Dec 2005

NY, New York

Warlords of Earth [WAR]

all the gamestops around me (NY) and in NJ seem to have at least some of the preorder packages and while i was shopping around these past weeks i checked three best buys and none of them had it. I guess its just based on how the store works or sumthing :/ well i got it and i'm happy so yay.

Manic Smile

Manic Smile

Desert Nomad

Join Date: Dec 2005

Hawaii

----- 15^50[Rare] ---- Alliance: ----- [SMS] -----

Quote:
Originally Posted by antialias02
Gamestop in Cedar Rapids, Iowa had both the regular pre-order and CE pre-order when I picked mine up last night.
damnit mine didn't I want CE

Goats17

Goats17

Wilds Pathfinder

Join Date: Feb 2006

House Zu Heltzer, laughing at them.

The [GEAR] Trick

N/Me

Im so angry, curse my lack of money. I want to pre order it. But I can't. Guess I'll have to fight my cousin for the last copy on the shelf when it comes out.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Quote:
Originally Posted by kamatsu
Townsville, Queensland, Australia here. I should also mention that both EB stores have a fair section of their display for soon-to-be-released games, with GW:F being displayed in in a eye-catching place/position, but no pre-order's on display. You did have to ask.. although in my case it was offered to me without me needing to ask *shrugs*.
Very nice news to hear. I am soooo happy that we were able to get some of the pre-order packages into Australia!

Quote:
Originally Posted by Feminist Terrorist
I wanted to make another post, vaguely on this issue. Retailer problems aside, ArenaNet and NCSoft have done a marvelous job on the game itself, and I'm very pleased to have such an enjoyable game to play. I'm also quite pleased with the availability of the CE on the gamestop.com site. (just so Gaile doesn't think I'm a hater. lmao)
Oh, no, not at all! I would be worried if you didn't care. Caring is good!

Quote:
Originally Posted by Retribution X
Gaile, Do you know if "Hastings Books and Toys" is recieving the preorder? I know they have the full version Enroute. They already tole me that.
Sorry, I sure don't know that. Was the store clerk able to provide you any info on that?

Quote:
Originally Posted by KiyaKoreena
I think a huge problem is just the retailers attitudes now. If it isnt a "can't" get more copies in problem (as you say they can can reorder them), it is a "won't even try to get more in so go somewhere else and don't bother us" attitude. Bad customer service but that is the retailer's fault. I do have to agree it would be nicer if we could have ordered it online from plaync or something that guarenteed the pre-order key at least would come to you, no ifs ands or buts, and not have to bother with this running around after peon stores. All we wanted was our bonus ingame items. :-)
I have just sent that comment to the people I know who worked really hard to create that (amazing!) Pre-order package. They are terrific!

Quote:
Originally Posted by Corwin Feist
Hi Gaile, UK. I usually shop at Amazon but it doesn't seem they're stocking the pre-order. I ordered mine from Game. I recieved a confirmation within minutes along with an invoice for the game to be applied on release. I recieved my pre-order key the next working day. Can't fault that
Nice! I like that sort of service! I'll check that store out next time I'm on your side of the pond. (Which... dang, I hope is real soon!)

Quote:
Originally Posted by MSecorsky
Comp USA in Goleta California... Has 30 or 40 copies of WoW, one copy of Prophecies, never heard of Factions and don't carry the pre-order. Very sad.
I understand CompUSA will be getting their stock very soon, though. Take heart!

Quote:
Originally Posted by Diablo™
Went to EB Games this time, and pre-ordered my Collectors Edition. Looks like they were better than Best Buy this time around. BTW, the DVD is beautiful, awesome music, wonderful trailers... ^^
Thanks, I will pass that along to the team members who worked so hard to put together something really special for you. I agree -- I think it's an amazing package all around. I'm really proud of it!

Quote:
Originally Posted by Titan Chrae
I currently have 5 copies of Prophecies in my home (5 players) and will probably end up with 5 copies of Factions as soon as my kids finish Prophecies.
I can't tell you what a sweet story that is. Greetings to all your family, and we'll see you in Cantha!

Quote:
Originally Posted by ElinoraNeSangre
This was at a Gamestop in Bellevue, WA; the location likely helps. Down the street from the bulk of Microsoft, lots of geeks, home of ArenaNet, ect.
I beg your pardon! Geeks? Us!?!

Quote:
Originally Posted by Fred Kiwi
Uk here, and I want to pre order from play.com. They typically are far andaway the cheapest for pc games, but they took it off their site, any news about that?
I think we're working out the details with Play.com right now. Not ETA on that, but there are several other retailers. Would one of them do for you? I don't want you to miss the event!


And lastly, because I'm not sure if I said it before: Some stores count and track their preorders very carefully, and set copies aside and call when the the boxes arrive. Some stores will run out; some will not. I'm particularly thinking of the CE. As a gamer, I don't take chances. I order locally and I get there when the stores open. You may not have to do that; the stores may have copies for weeks. They may have more CEs than are spoken for. But I don't take chances and just wanted to mention my personal shopping compulsio... processes to you, one gamer to another.

Autumn_Leaf

Autumn_Leaf

Krytan Explorer

Join Date: Jul 2005

Taunton, Mass.

down-payed on mine today.
they ran out,but they said they call me when they get more

BuddyLeeX

BuddyLeeX

Lion's Arch Merchant

Join Date: Dec 2005

Mo/Me

just stopped off at a gamestop on the way home from work and they had a copy

Indian

Indian

Wilds Pathfinder

Join Date: Oct 2005

[SWIM]/[HooD]/[RFE]

Me/

Edison, North/New Brunswick, New Jersey Gamestop had pre-order kits checked yesterday

lg5000

lg5000

Jungle Guide

Join Date: Jul 2005

Australia

Someone else put this together for Australia/New Zealand.. not me.. but I'm very happy about the fact that Australia ended up with the pre-order after being told that we woudn't get it.

Australia:

Adelaide - Unconfirmed
Brisbane - Confirmed, Available now!
Canberra - Confirmed, Available now!
Darwin - Unconfirmed
Hobart - Confirmed, Available now!
Melbourne - Unconfirmed
Perth - (Possibility of Limited stock in some stores)
Sydney - Confirmed, Available now!

New Zealand:

All locations know nothing of the pre order package as of yet

ElinoraNeSangre

ElinoraNeSangre

Wilds Pathfinder

Join Date: Mar 2006

Near Seattle, WA

Talionis De Cineris [EXUR]

N/Me

Quote:
Originally Posted by Gaile Gray
I beg your pardon! Geeks? Us!?!
See!

I'm also a geek by hobby and profession (go software testing!). I figure it kind of comes with the territory. :: snicker ::

-Eli/Kel
(one of those testers who drools when they see "beta" anything...)

pigdestroyer

pigdestroyer

Wilds Pathfinder

Join Date: Jan 2006

Los Chavos Del [ocho]

W/

this post might not belong here, but.....are we going to be able to buy factions cdkey on the ncsoft site like we did with the original GW???

Gildor Took

Krytan Explorer

Join Date: Jun 2005

Australia, 3rd rock from the sun

Mo/

Quote:
Originally Posted by lg5000
Someone else put this together for Australia/New Zealand.. not me.. but I'm very happy about the fact that Australia ended up with the pre-order after being told that we woudn't get it.

Australia:

Adelaide - Unconfirmed
Brisbane - Confirmed, Available now!
Canberra - Confirmed, Available now!
Darwin - Unconfirmed
Hobart - Confirmed, Available now!
Melbourne - Unconfirmed
Perth - (Possibility of Limited stock in some stores)
Sydney - Confirmed, Available now!

New Zealand:

All locations know nothing of the pre order package as of yet
Available in Melbourne

Jas D

Jas D

Krytan Explorer

Join Date: Feb 2006

Oklahoma, USA

None

I'm living in Oklahoma and I got mine from best buy online, they are totally clueless. So if I don't receive my key in my email today, I'm canceling my order and I'm going to find somewhere else who actually has SOME source of intelligence.

If anyone has any good reccomendations, post them here for me.

Jas

Academy Page

Join Date: Oct 2005

Piken Square - American District 1

The Everchanging Path [lost]

Mo/E

Quote:
Originally Posted by Gaile Gray
Hey, all. I see a lot of threads with reports on availability, and you can help us out, if you'd like to do so. Please vote here with your experience in getting the pre-order pack, and make any comments you'd like to share in the thread. Location and which poll answer you gave would be very helpful if you make a post in the thread.

Thanks for your feedback!
Me having triple account decided to spend a small fortune to get 3 x Factions, and my retailer has let me know they're at -25 (or more) for Pre-Order stuff and still waiting for shipment to arrive.
That's how's it here in Finland for us eagerly waiting GW-maniacs

Formina

Formina

Frost Gate Guardian

Join Date: May 2005

Australia

Slash Fail [ftl]

E/

Rang up EB Games in Brisbane, and I was told they had some pre-order packages available - AWESOME ^^! Went in today and I got mine, it's very cool. =)

watami

Pre-Searing Cadet

Join Date: Feb 2006

Gaming Since Birth

Miami, Fl

my local ebgames had some copies right at the front desk with em'

Denny Pace

Denny Pace

Academy Page

Join Date: Jul 2005

Good Eye Sniper [GeS]

When I visited my local (Pottstown, PA) EB to pre-order our three copies of Factions, the pre-order package wasn't yet distributed. The counter guy told me to just stop back with my receipt to pick up my three pre-order packages when they were released.

I stopped back a couple days after the pre-order packages were released, and he had 4 copies left. While he was throwing those in a bag for me, I asked him how the pre-order sales were doing. He said, 'we have at least 40 more pre-orders than we have pre-order packages, so consider yourself lucky.'

I do.

Wind of Horus

Wind of Horus

Academy Page

Join Date: Dec 2005

N/Me

I wasnt sure what to vote for because I already got my copy of the pre-order box. From my understanding (what the clerk told me) The store only got 1 pre-order box for every person that pre-ordered from their store. And that would be me and I would assume that more people have pre-ordered and they will get more for them.. Im not sure though so I didnt vote =\

Starsky-sama

Starsky-sama

Forge Runner

Join Date: Apr 2005

Land of the Z Chest \o/

[NOT]-Nomads of Turmoil.

W/

Area: Markham, Ontario. Canada
Futureshop / Best Buy instore = still nothing.

Macktar Wang

Macktar Wang

Lion's Arch Merchant

Join Date: Jan 2006

Area: Indianapolis, IN
Bought online through Best Buy.com

PS - does this mean I get screwed out of the 24 hour jump start of Factions and the preorder disk?

MSecorsky

MSecorsky

Furnace Stoker

Join Date: Jun 2005

So Cal

The Sinister Vanguard

Me/

Update... EB Games in Santa Barbara (La Cumbre mall) has no copies of the pre-order.

Made me sad.

Cjlr

Wilds Pathfinder

Join Date: Aug 2005

SMS

E/Me

Just skimmed through the thread, and found little to no Cancon...

What's the word for Canada? I see a couple people have dug it up (on request, I note) but nobody's really had it conveniently placed on a shelf at eye level. I'm in Kingston, Ontario and I've seen nary a sign of pre-orders or the collector's edition on any store shelves, or even online. Future Shop, Best Buy, EB Games, all turned up blank. Amazon.ca had nothing, ni did the other online shippers I checked.

Now, to be fair, I haven't haven't actually asked any store clerks yet. That's next weekend's job .

(censored) shame, if you ask me. I mean, it shows up in Australia. Freakin' Australia! Don't get me wrong, I love that country. But, it still puzzles me - what do they have that we don't? Beaches? Kangaroos? Summer? Just to make sure, I was kidding on that last one - you wouldn't believe what many Americans (and probably plenty of other people, too) seem to think it's like up here. I was playing GW in August with someone from Idaho... and they asked me if it was snowing. But back on topic... Australia gets some pre-orders. Canada gets some clueless store clerks and unhelpful customer support. What gives?