Verizon Dsl Users Must Read!!!!!!!

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

I tell you what, I'll never go on Verizon. Can't believe they haven't done something about this by now. Maybe they want to run all you high-bandwidth gamers off.

SimonL

Pre-Searing Cadet

Join Date: May 2005

I'm not convinced that this is entirely a problem with Verizon and let me show you why. Here is the important info from my ipconfig /all

Dhcp Enabled...........:No
IP Address...............:70.x.x.x
Subnet Mask............:255.255.255.255
Default Gateway.......:70.x.x.x

Something else is going on here. I've been getting IP addresses in the 70.x.x.x and 71.x.x.x range for the past 7 months now and this week is the first time I've had problems playing any game online. Everything else I do online works just fine. I run a teamspeak server which never gets cut-off, I play FPS games all night and never get disconnected. Verizon isn't the only one that needs to take a look at it's network setup.

termite

termite

Frost Gate Guardian

Join Date: May 2005

It's a problem on Verizon's end. Look at dslreports forums for more proof.

Crescentius

Crescentius

Pre-Searing Cadet

Join Date: Mar 2005

New York

Quote:
Originally Posted by SimonL
I'm not convinced that this is entirely a problem with Verizon and let me show you why. Here is the important info from my ipconfig /all

Dhcp Enabled...........:No
IP Address...............:70.x.x.x
Subnet Mask............:255.255.255.255
Default Gateway.......:70.x.x.x

Something else is going on here. I've been getting IP addresses in the 70.x.x.x and 71.x.x.x range for the past 7 months now and this week is the first time I've had problems playing any game online. Everything else I do online works just fine. I run a teamspeak server which never gets cut-off, I play FPS games all night and never get disconnected. Verizon isn't the only one that needs to take a look at it's network setup.
I beleive some of us are getting a bit confused with which IP and DCHP we're talking about here. DCHP is ALWAYS enabled by your isp. When ipconfig says you have DCHP disabled, it is saying that your computer, not your ISP, has DCHP disabled. This will occur if you have a static IP adress on your computer. Also, the IP adress in ipconfig is the adress of your computer, which is different from the IP adress that your router/modem is assigned. (NOTE: if you have only one computer using the internet connection, and no router, your computer's IP will usually be the same as the router's IP)

Gargoyle

Pre-Searing Cadet

Join Date: May 2005

Maybe you all can answer this. I to Have verizson DSL. I to disco from GW sometimes after 20 mins sometimes an hour. BUT I can play City of heros. Battlefield Poe or DC or counterstrike. for ever and never get disco. How can it be a lease issue when these other games work just fine? DO any of you have probies with other games? XP users see article on ms knowledge base #819950.

AntHill

Pre-Searing Cadet

Join Date: May 2005

Can someone tell me what DCHP is >.< Ya this is total BS tho, by the way things are going I am already looking for a new ISP without even asking questions or looking for a fix. Hell, verizon DSL is still slower then other ISP's so why not get a new one, I personally just needed an excust (which I now have). My friend always told me how verizon sucks and they **** with your connection and screw with your speeds so their slow and you get ripped off. I dont need these problems, I hope you all get new ISP's and verizon sees just how "right" they are with the big loss they will suffer...

Gen0c1de

Gen0c1de

Pre-Searing Cadet

Join Date: May 2005

Well, it seems like using hardware routers/NAT/Firewalls are what Verizon is trying to stop. I had a very similar problem with a smaller ISP here in canada in which I found a way around it.

There is a program call Smoothwall (http://www.smoothwall.org), if you have a older spare computer that you aren't using and willing to build one of these systems this will 100% fix your problem. It is based on a harden version of RedHat 6 and acts like a normal computer. You might want to read up on this option if you are unable to switch from verizon.

Spartan2

Lion's Arch Merchant

Join Date: May 2005

The Intarweb

Wrath of Nature [WoN]

E/Mo

DHCP stands for Dynamic Host Configuration Protocol. All this is, is a server that your connection runs through that assigns IP addresses. Example:
Customer A, B, C, and D are connecting through the same server.
The DHCP server is assigned 192.42.239.x : in this example, this network is very very small.
Customer A logs in first and gets IP 192.42.239.1 , B logs and get x.x.x.2 , C - x.x.x.3 etc
Whoever logs in first gets the first available IP. On networks, the range of addresses per octet goes from 0 to 255, but 0 is used for the network address and 255 is used for network emergency broadcasts. So, the number of host IP address is 1-254, so in this network, only 254 people can have access through it if it is a 1 to 1 ratio.
Now, say it is still 192.42.239.x network, and customers 1-254 log in, no problem; however, now there is something amiss: they sold more access to more than they could handle, so now they have 300 people trying to access the 254 IP addresses. If they drop from the normal 8 day lease to 15 min, they can keep it in a rotating access drop which could keep normal internet users being happy but not gamers.
So 1-254 log in and get 192.42.239.1 through .254 taken up. Customer 1 hits his 15 minute limit and drops, failing his lease reacquirement because Customer 255 has been given it, Customer 2 gets dropped because Customer 256 has been given it, etc...
If this is a little too much indepth, then sorry! I guess I learned a little too much in Cisco.

Talphi

Pre-Searing Cadet

Join Date: May 2005

Well, the story I got on the 'migration' I've translated to this (i can't really swtich from Verizon...). Stop me if I'm wrong about this.

Routers take 1 Internet IP address from Verizon and applies it to all computers connected to the router. One house, one router, one IP address.

Hubs - the devices connected to them can each take their own IP address from verizon. So, one house, one hub, 5 Internet IP addresses.

This is what the first tech told me, but I don't know how true it is. But each time I called they mentioned 'migration'.

Final Fantazy

Final Fantazy

Ascalonian Squire

Join Date: May 2005

Traders Alliance [TAG]

W/Mo

I'll translate in leymen's terms exactly what Spartan2 said

Basically, Verizon being a greedy corporation sold more bandwith than they had available, to ensure most people could actually surf online, they fiddled around with lease times, most people who surf will not notice it at all, maybe a few pages will not load during the 15 minute drop period if there ip address isn't renewed in time, as Spartan2 correctly stated, it was given to someone else.

Doing so, gamers and high 'constant' bandwith users, will suffer greatly here since the ip renewal gap, is so tight most gamers will be dropped, whilst some others will renew and there game will continue, think of it as the new Verizon-Lottery-System, they gambled with your lease times, and will lose since almost all gamers will quit verizon, since I'm now 100% sure, this isn't a glitch, this isn't a temporary issue and this most definately isn't an issue with our computers, verizon istigated this 15 minute lease to make extra $$$ at our expense.

Also, what some people stated, that some other games will work and others will not. This is either two things, you're being lucky and your lease is being renewed, other the way the game handles loss of bandwith is better than Guild Wars, GW almost instantly drops the player at any sign of lost bandwith, whilst others like Everquest II give you a cool down period, if you're connection comes back up in the set time, you re-sync into the game and continue.

SOT

SOT

Banned

Join Date: May 2005

East Texas

Quote:
Originally Posted by Spartan2
What I think they are doing is being lazy and not setting up an in-depth IP assignment and routing table for their massive network.
Exactly

Archean

Pre-Searing Cadet

Join Date: May 2005

So anyone got any opinions on Earthlink DSL or Comcast...Im looking for a new service in the philadelphia area.

Miyamoto Tzu

Ascalonian Squire

Join Date: May 2005

Apocalypse Creed Mercenaries(ACME)

Mo/E

I'm also looking for another ISP if anyone has any suggestions in the MA area. I'm real upset that Verizon is pulling this crap. Not only did they implement their changes in my area over a holiday weekend, they did it without informing their subscribers of the probability of disrupted service.

It's very funny (and I don't believe in coincidence) that they just had a big push to lock people into a full year contract at higher speeds and all of a sudden their service begins to suck. Sounds like a classic bait and switch scenario to me.

I'll bet their CEO's will get a big fat bonus this year though. Maybe Kenneth Leigh took over Verizon without anyone knowing?

Anyways, the threads in the Verizon forum at dslreports.com are very informative so check em out if you havn't already.

Tzu
Apocalypse Creed Mercenaries(ACME)
A PvE GW Guild

Final Fantazy

Final Fantazy

Ascalonian Squire

Join Date: May 2005

Traders Alliance [TAG]

W/Mo

I post on there a lot more so lately since I can't play gw until I get optimum online later this week.

SimonL

Pre-Searing Cadet

Join Date: May 2005

Quote:
Originally Posted by Crescentius
I beleive some of us are getting a bit confused with which IP and DCHP we're talking about here. DCHP is ALWAYS enabled by your isp. When ipconfig says you have DCHP disabled, it is saying that your computer, not your ISP, has DCHP disabled. This will occur if you have a static IP adress on your computer. Also, the IP adress in ipconfig is the adress of your computer, which is different from the IP adress that your router/modem is assigned. (NOTE: if you have only one computer using the internet connection, and no router, your computer's IP will usually be the same as the router's IP)
I believe some of us are getting a bit confused about assuming how much others might know. The readout I got was from my PC with my modem hooked directly to it. What you seem to be saying is that my modem is getting one IP address from the CO and then assigning a different one to my PC. Now, normally I do use a WRT54G router to connect. However, if DHCP is disable when not using the router, why would it be enabled when using it? Let me also say this, after a power outage last night it took me about an hour to get my router reconfigured and running again. After doing so, I was able to play GW for a couple hours without a single error. I'm not saying Verizon isn't at least partly to blame here, what I am saying is that maybe GW is also partly to blame for instantly kicking someone as soon as a packet gets lost.

Crescentius

Crescentius

Pre-Searing Cadet

Join Date: Mar 2005

New York

Quote:
Originally Posted by SimonL
The readout I got was from my PC with my modem hooked directly to it.
Exactly, that was what I had assumed.

Quote:
Originally Posted by SimonL
What you seem to be saying is that my modem is getting one IP address from the CO and then assigning a different one to my PC.
No, not in the least. As I said at the end of my post, if you are running without a router, your PC and modem will have one, and only one, IP. (on certain types of modems the IP's may be different, but I won't get into that as it's rare)

Quote:
Originally Posted by SimonL
Now, normally I do use a WRT54G router to connect. However, if DHCP is disable when not using the router, why would it be enabled when using it?
The reason DHCP is "disabled" when you have no router connected is that there is no local DHCP server handing out IP's. In other words, there is no router present on your network handing out IP adresses to the networked computers. There is still a DCHP server handing your router/computer an IP but that server is not on your home network, so ipconfig isn't concerned with it.

Quote:
Originally Posted by SimonL
I'm not saying Verizon isn't at least partly to blame here, what I am saying is that maybe GW is also partly to blame for instantly kicking someone as soon as a packet gets lost.
Perhaps you misunderstand the problem? When you DCed, it's because you've lost your connection to the internet

And one inportant note: not trying to insult anyone's intelligence here, no offense or hard feelings intended!

On another (happier) note:

Just received this message from Guild Wars tech support: "We do know this is only temporary until they get there network adjusted."

Apparently they have contacted Verizon about this. Dunno if that means anything or not, but at least it's positive.

chained

Pre-Searing Cadet

Join Date: May 2005

using that damn 327w westell
anyway i see a private dchp lease time in the settings.. can i cahnge this to less than verizons lease time?
will i still get disconnects?

Asmodeth

Pre-Searing Cadet

Join Date: May 2005

I recently (last night) contacted Guild Wars support about this Err-7 crap. They directed me here. Damn i think Verizon sucks now. I bet if someone's life depended on it and they died it would change. But I guess we all just have to deal with more corporate squaller. Everyone email Verizon, even if they don't change at least we can annoy the sh*t out of them.

Stukov

Pre-Searing Cadet

Join Date: May 2005

Quote:
Originally Posted by JCamaro84z
Does anyone know if verizions new thing they have coming out fixs the problem...The if you want to call it the faster internet connect optic lines or whatever.?
Nope, I have FIOS. I get disconnected from GW every 15-30 mins it seems. Doesn't appear to be as predictable however. One time it took 2 minutes between disconnects, and others it can take 25. I also don't have this problem playing most other games (HL, HL2, ...WoW)

Though, when playing HL I did have problems where I got disconnected about 3 times within 30 mins. However, it wasn't completely disconnected. I was kicked off mIRC, and my connection to the server in-game dropped, but I was still on Ventrilo talking, and I could see several servers in my server browser for the game, though 90% of them were not responding. Was like I had no route to most of them.

EDIT: Just wanted to update. I'm looking at my router logs, and it seems that its not leasing the ip every 15 mins. However, I've not looked at my logs while I play GW...going to try that now, see if it does start doing it.

Stukov

Pre-Searing Cadet

Join Date: May 2005

Quote:
Originally Posted by chained
using that damn 327w westell
anyway i see a private dchp lease time in the settings.. can i cahnge this to less than verizons lease time?
will i still get disconnects?
Just saw this post. I have mine set to a week, and it claims that my renewal is May 31st. Then again, I don't have the frequency of problems that some people do...so it might be worth a try.

Asmodeth

Pre-Searing Cadet

Join Date: May 2005

Quote:
Originally Posted by Spartan2
Hey! While you are calling them, why don't you refer them to this thread? It may enlighten them on their problem. If they do not know how to fix it, I will lend my services to them. Eventhough I am only 17 and only 1 years experience with half of the Cisco CCNA certification course, I will try my best in restructuring their infrastructure and IP assignment layout to one that will run smoothly and efficiently. One thing that would work wonders with service and customer support is for the Network Admin to release their schematics for their network layout, but I think their system is so backed up and out of date, that they cannot fix it. What they have is too many people logging into a network with inferior network devices and inferior cabling. They most likely took the cheapest route when deciding what to use instead of the best. Heh, shameless plugs are always my thing.
Sparten I completely agreed with you.

Stukov

Pre-Searing Cadet

Join Date: May 2005

Hmm, I just noticed that my connection was "PPPoE Connected." Now, from what I've read, PPPoE seems to be fine? My router had DHCP enabled, so I just turned it off. Going to play GW a bit

AntHill

Pre-Searing Cadet

Join Date: May 2005

Quote:
Originally Posted by Stukov
Hmm, I just noticed that my connection was "PPPoE Connected." Now, from what I've read, PPPoE seems to be fine? My router had DHCP enabled, so I just turned it off. Going to play GW a bit

Can you tell me wtf you did, I want to do the same thing so i can actually play -.-

Final Fantazy

Final Fantazy

Ascalonian Squire

Join Date: May 2005

Traders Alliance [TAG]

W/Mo

Turning off dhcp on your router will not do a thing, since the routers dhcp is just for the computers connected to it, you have to be concerned about verizons dhcp server which you can't touch or mess with it.

aeroclown

aeroclown

Krytan Explorer

Join Date: May 2005

Louisiana

E/Mo

Err, I don't want to be argumentative , but the note in the ipconfig application does not relate at all what so ever to if the dhcp server is locally present or not. If ipconfig says that dhcp is not enabled then there is certainly something a foot if your network does use a DHCP method of assigning stack data, in this instance dhcp refers to a service in operation on the local system, a client if you will that interacts with any available DHCP server. By enabled or disabled it means that your system is actively supporting or not supporting the use of the DHC Protocol to retrieve stack configuration data. When it is disabled the system is looking for an assigned, local static ip address, assigned by a network administrator on the terminal. When dhcp services are enabled the computer attempts to actively locate a useable DHCP server to retrieve an ip address as well as the correct addresses of the the primary and secondary DNS Default routes.

PPPoe/DUN connections can utilize different methods of ip assignment that do not require the use of the Dynamic Host Configuration Protocols.

*shrugs*

Burem

Academy Page

Join Date: May 2005

East Coast USA

E/Me

I actually have verizon businessline dsl. I've called tech support (one time with the house line by accident and got a rude jackass) multiple times about this issue.

They made me go through the normal procedure (use a different modem, go directly into the modem) wich didn't fix it.

So I called them again.. and they're claiming that my VOIP phoneline just takes up far too much bandwith (it's not the VOIP service they offer.. wich is probably why they claim this)... On tuesday they're updating my connection (apparently they switched their standard service to a higher amount of bandwith but they don't upgrade unless you ask.. wtf?). I wonder what new excuse they will have when that dosen't fix it.

Spartan2

Lion's Arch Merchant

Join Date: May 2005

The Intarweb

Wrath of Nature [WoN]

E/Mo

Aeroclown, this is how the DHCP thing works in text graphics
[_]-----(X)---------{DHCP}
[_] is your computer
(X) is your router and the last is obviously the DHCP server
from [_] to (X) is one network - network (1) - your home network
you're data is traveling into the {DHCP} which is in the Verizon network - network (2) - whatever they say goes because after them is the internet and they are the ones responsible for keeping a list of all the people they let on because if someone hacks into a secured site, such as a government one, they need records of who to pin it on.
At home, you can call yourself whatever you want, Jim, Steve, Kyle, 1337 }{4XX0|2, whatever...
but, when you get to the {DHCP}, like the real world, you are given a name that identifies you to everyone else, it may be the same as the one at home, but chances are others will give you a nickname of their own
That is the layman's terms.... I could have explained all of that in complicated tech gibberish, but I hope that makes it easier to understand

EnDinG

Keyboard + Mouse > Pen

Join Date: Apr 2005

Mo/W

I'm not sure here, but I'll sticky this for now till some kind of issue is resolved, then I'll add it to the index.

Seems a lot of people are having problems here.

Good luck with a solution.

Fendon

Pre-Searing Cadet

Join Date: May 2005

Philly, PA

Free Corps

Mo/E

Earthlink is offering 19.95/mo right now in the Philly area.....add 15 bucks for a static IP. after that the total cost will be 55/mo (including the static IP). I'm not going to argue with Verizon....I'm just switching.

I was already bugged with getting a dead link at random times throughout the day. Ill be paying 25/mo more than with verizon but for the static IP and twice the bandwidth I'll try it.

Teufel Eldritch

Teufel Eldritch

Krytan Explorer

Join Date: Apr 2005

Shadar Logoth

The Legendary Majestic 12

N/

I am using Verizon DSL & I haven't had any issues. Strange.

C2K

Krytan Explorer

Join Date: May 2005

May I ask what region you're all in, so that we can find out exactly what areas are suffering from this. I just want to know if these problems are random or if they are centralized in a certain area(s). I'm in the Northeastern US.

Mortifer Grator

Pre-Searing Cadet

Join Date: May 2005

This is a NY/NJ/PA problem with a specific problem localized around a specific group or single bad Verizon router(s).

aeroclown

aeroclown

Krytan Explorer

Join Date: May 2005

Louisiana

E/Mo

I know how dhcp works.

I was refering to the statment above about ipconfig. I am more then positive it refers to a local service running on the box, not if a DHCP server is present or not. While I don't have a certifaction of any kind I do work with a rather large scale open source development company and we have to deal with dhcp systems all the time. The notes in ipconfig, ifconfig, and ifw-config respectively refer to whether or not the local box is using the DHCP boot strap to load up the correct ip information on connecting. It does not refer to if a dhcp server exsist locally or not.

I am fully aware of the network paths required for dhc protocols and how they work.

Btw I have no problem with tech gibberish.

Final Fantazy

Final Fantazy

Ascalonian Squire

Join Date: May 2005

Traders Alliance [TAG]

W/Mo

Quote:
Originally Posted by Mortifer Grator
This is a NY/NJ/PA problem with a specific problem localized around a specific group or single bad Verizon router(s).
This issue is also been reported in MA, CA and OR, possible other areas as well.

Burem

Academy Page

Join Date: May 2005

East Coast USA

E/Me

I live in MA and I'm having this problem something awful.

Khyron the Dark

Khyron the Dark

Ascalonian Squire

Join Date: May 2005

Texas

Nation of armed Heroes

R/E

It happens here in TX too....

Mortifer Grator

Pre-Searing Cadet

Join Date: May 2005

Perhaps Verizon did the same stupid thing in those area too. The pa/ny/nj is related to bad routers. That is why certain high level tier 1 connections CAN stay up, while the others drop if it hops off of verizon's network before it gets to those routers. Everything else is breaking connection. That is why some people report dropping everything except MSN, or some people working for very rich companies manage to keep their VPN's up.

this_barb

Academy Page

Join Date: May 2005

what does DHCP release and DHCP renew mean?

DaveM0

Pre-Searing Cadet

Join Date: May 2005

I'm in western PA and have no problems at all with verizon dsl.

LSDaemon

LSDaemon

Pre-Searing Cadet

Join Date: May 2005

ACID

R/N

Wow it was a mistake to go with Verizon. I thought Comcast had bad service but my friend with their cable still can play uninterupted. Verizon better fix this or I'm going to throw in with Final and forget Verizon. 15 Minute leases?? Where is the planning? Where's the intelligence, they must have morons on their IT staff.