Every PUG has hiccups during a mission or quest that could be avoided, but if we all played perfectly I doubt the game would be as much fun. Yes, people screw up but when you get the uptight players spamming "retard" or "idiot" afterwards it doesn't help matters, it more than likely just angers the guy and encourages him to keep doing it.
Messing up is frustrating, for sure, but it's only a game and everything can be re-done. I'd say 80% of the PUGs I've been a member of have been excellent, I'm generally more annoyed by the rude players rather than the Monks who charge into a mob or whatever.
K



