Unable to Connect

I haven't been able to sign in at all. In fact, no computer behind my network has been able to connect to even register.

Thats it! Its chaos!

Arena net is toast!

all hope is lost!

I just received the following from GuildWars:

"Thanks for getting in touch with us in regards to this error message. We are aware of the issue and should have it fixed shortly. What may have caused this error to take place is that the server that handles account creations and access key registration may have been down for a brief moment. Please try again later today and see if you are able to complete the account set up process. If you are still unable to complete the process later today please reply to this email and let me know so that we can continue to research this issue for you. "

I replied to let them know that I wasn't in the account creation process and had already been logged in. We'll see what they say.

Seeeeeeeeeeeeeeeee

Were Doomed

I just changed out my router to an old D-Link I had laying around, and now I can connect.

I cant even log in to send a email, it wont let me connect to there server

i dont have an old router

mines new, and i have nothing old to replace it w/

What kind of internet connection are you running off of? If it's not PPPoE DSL, then you should be able to plug straight into the DSL modem... if it's Cable, again the same.
If it's PPPoE, you might be able to if not I'll have to walk you through

Lansing Kai Don

P.S. Is this solution working for everyone or is it a unique circumstance?

I run on Cable

But it isnt hard wired.

Only one place in house tht allows me to hard wire and i not allowed to use

You will most likely be running off of a cable modem... just take out the ethernet connection from the router to the modem, and replace it with yours. If it's wireless, you'll have to make a hard wire connection straight to the modem. I do NOT recommend running like this (security reasons), but if need be, it will be a temporary solution.

Lansing Kai Don

im wireless

I'm not sure how switching to a d-link would help, I tried reseting my router didn't work. I can see now Guild Wars is not gonna be nice to me

Ok if I disconnect from my router and plug straight into the cable I can run the game. Why? I don't get it I was able to log on and play this morning from my router. I would switch and use the cable straight but other people connect the the net through the router so its not really a fix for me.

Ok this is messed up. I was just able to connect through my router. The only thing I did is when I got in using the cable (direct connetion) I loged out. I switch my connection back to the router. I tried to connected and got the same message. I was about to give up tried to connected one more time and it let me in. Don't know if that is a fix or if they got it fixed on their end.

Unacceptable

They should have it that wireless people can play, I have no way to become hardwired.

Every other MMO allows wireless...for god sake....

and it isnt fixed

No it's not discriminating against wireless. In fact wireless has nothing to do with it, that's just your own internal network traffic. What YOUR going to have to do (it seems this is fixing it) is either what I posted earlier, or go to a friends house (or have a friend do it)... log in under your account, then log you off. Wait a bit, and hopefully you'll be fixed. If there is anything else you guys did then let us know. It sounds like you were interrupted from the server, and your accounts still showed the status of on-line ( but your computer and the server knew you weren't), so it didn't know what to do with you.

Lansing Kai Don

P.S. Just to stress again, wireless has nothing to do with it. Besides make this fix a little bit harder.

has it worked for anyone else yet?

guess not....

-EDIT-
I had my friend plug her lan cable directly into the cable modem, it's working now. So it seems to be something with the router/settings...

By the way, she HAS wireless but her main PC is connected by a lan cable. (Her other PC and laptop use wireless)
-EDIT END-

My friend is having the same problem.. Well, when she tries to create an account, or log into mine she gets the Error 5 message.

Operating System: Microsoft Windows XP Home Edition (5.1, Build 2600)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4600i
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 510MB RAM
Page file: 310MB used, 1194MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)

Router: Netgear WGR614 v5
ISP: Comcast Cable (California)

is she on wireless internet?

Arenanet.... U suck bunz.....

If they dont fix this they r going to loose alot of people.... most people on wireless are on wireless cuz they cant hardwire.

new client is out and it's working for me again!