Unable to Connect

hamboi

Pre-Searing Cadet

Join Date: Apr 2005

actually, i have the netgear WGR614v5 with 1.07 firmware and i had the same problem as everyone else with the netgear router.

i disabled port triggering and i was able to connect fine, but I realized that disabling port triggering everytime is going to be a hassle.

i eventually found a way to keep port triggering and be able to connect to guild wars. for reference, i'm hardwired into the router and i haven't tried with wireless.

my steps:

1. log into the router (type 192.168.1.1 into any browser)
2. click on the right side "port forwarding / port triggering"
3. click on port triggering on the top.
4. click on the "starcraft" port and edit it.
5. under "service type" change TCP to UDP
6. apply changes and log out.
7. make sure u exit guild wars and restart. ( i tried when i was running the game in the background and it doesn't work all the time )

it seems to work for me and when i changed it back to TCP instead of UDP, i can't log in again.

however, i would still hope that ArenaNet will be able to fix this the proper way. i'm not a pro when it comes to networking but i did take some classes on computers before and i believe TCP is the better way to transfer data, since it is less prone to data error when transferring.

anyways hope it helps people who desperately need it, and i hope there will be a real fix in the future.

hamboi

Pre-Searing Cadet

Join Date: Apr 2005

i also tested my method with my wireless laptop and it worked fine too.

( dell inspiron 6000 with intel 2200 b/g card | netgear wgr614v5 router )

snoleopard

snoleopard

Ascalonian Squire

Join Date: Apr 2005

I'm having a different problem. The GuildWars comes up fine, I input my email address and password, then on the next page, it tells me to put a pass code into the given boxes, which I do with the pass code that came with the box when I pre-ordered, and then it says 'your account has been created already with this passcode, and won't let me go any further. I'm frusterated as I've been waiting all day to play this...

Lambera

Pre-Searing Cadet

Join Date: Apr 2005

Ok I worked with boraqua over the phone.

If you guys need to get two computer to work.

1. Disable Port Triggering
2. Put one of the computers into the DMZ. Enable Xp firewall.

If you one needs more detailed help. Feel free to email us [email protected]

Quarantine

Ascalonian Squire

Join Date: Apr 2005

Thanks for all the help in this thread guys

I just wanted to add that my netgear wgr614 allowed me to disable port triggering only for 6112

this seems to have solved the problem

Kyokai

Pre-Searing Cadet

Join Date: May 2005

Florida

Quote:
Originally Posted by hamboi
actually, i have the netgear WGR614v5 with 1.07 firmware and i had the same problem as everyone else with the netgear router.

i disabled port triggering and i was able to connect fine, but I realized that disabling port triggering everytime is going to be a hassle.

i eventually found a way to keep port triggering and be able to connect to guild wars. for reference, i'm hardwired into the router and i haven't tried with wireless.

my steps:

1. log into the router (type 192.168.1.1 into any browser)
2. click on the right side "port forwarding / port triggering"
3. click on port triggering on the top.
4. click on the "starcraft" port and edit it.
5. under "service type" change TCP to UDP
6. apply changes and log out.
7. make sure u exit guild wars and restart. ( i tried when i was running the game in the background and it doesn't work all the time )

it seems to work for me and when i changed it back to TCP instead of UDP, i can't log in again.

however, i would still hope that ArenaNet will be able to fix this the proper way. i'm not a pro when it comes to networking but i did take some classes on computers before and i believe TCP is the better way to transfer data, since it is less prone to data error when transferring.

anyways hope it helps people who desperately need it, and i hope there will be a real fix in the future.
Thanks so much this worked perfectly for me. I just hope they find a better solution soon but at least i can play now. I have another question though, will this effect any of my other games becuase i changed this setting? Or only if they happen to use this port?

texuspete00

Pre-Searing Cadet

Join Date: May 2005

Quote:
Originally Posted by hamboi
actually, i have the netgear WGR614v5 with 1.07 firmware and i had the same problem as everyone else with the netgear router.

i disabled port triggering and i was able to connect fine, but I realized that disabling port triggering everytime is going to be a hassle.

i eventually found a way to keep port triggering and be able to connect to guild wars. for reference, i'm hardwired into the router and i haven't tried with wireless.

my steps:

1. log into the router (type 192.168.1.1 into any browser)
2. click on the right side "port forwarding / port triggering"
3. click on port triggering on the top.
4. click on the "starcraft" port and edit it.
5. under "service type" change TCP to UDP
6. apply changes and log out.
7. make sure u exit guild wars and restart. ( i tried when i was running the game in the background and it doesn't work all the time )

it seems to work for me and when i changed it back to TCP instead of UDP, i can't log in again.

however, i would still hope that ArenaNet will be able to fix this the proper way. i'm not a pro when it comes to networking but i did take some classes on computers before and i believe TCP is the better way to transfer data, since it is less prone to data error when transferring.

anyways hope it helps people who desperately need it, and i hope there will be a real fix in the future.

Registered just to thank you sir... you have made my Sunday. I'll have to email this to the tech guy that is trying to help me.

Mysticeye

Pre-Searing Cadet

Join Date: May 2005

I am using a Linksys Wireless router and am having the same problems. I get kicked off after a while and get a error 5 or 7.

Have not heard back from support. Router is pretty new. This is not exclusive to Netgear.

Any suggestions.

sundog01

Pre-Searing Cadet

Join Date: May 2005

Hi all,

I am having problems very similar to those mentioned here. Just bought the game yesterday and haven't been able to play at all hardly...bummer.

I also have a Netgear router and so was intrigued by the number of users having this problem who own this type of router. However, I have bypassed my router hooking up straight into the modem, temporarily, and am having the same results. I have a friend who has the exact same computer hardware I have and is playing the game without a hitch. The only appreciable difference is that he is using a DSL connection with Bell South and I am using a cable modem with Time Warner RoadRunner service.

That got me to thinking that it could be a problem with the connection between the server and a cable modem or possibly even the RoadRunner servers. So, I had him log into my account and guess what...worked like a charm.

So how about it, are any of you who are having trouble using a cable modem with broadband service from RoadRunner or other similar service?

Thanks,
Mark

thedarkmark

Pre-Searing Cadet

Join Date: May 2005

Quote:
Originally Posted by Skyro
Wow thanks aviendha it worked for me. So everybody with netgear routers having problems connect disable port triggering it works fine for me now.
how does one do this exactly?

sundog01

Pre-Searing Cadet

Join Date: May 2005

At least for me it seems to be. I have the same Netgear router that others are using and was haveing the same problems even with hooking straight into my cable modem and bypassing the router. Last night I tried an experiment that seems to have fixed the problem.

I decided last night that if I was not going to be able to play on my broadband connection that I would just hook up over dial-up. I used a local number RoadRunner provides and connected at around 28K. I was able to play for over an hour without any problems, although the zoning times took longer than what I'm used to, but that is expected on a dial up. After logging off of dial up, I decided to try the broadband connection one more time. I was still hooked straight in to the cable modem and bypassing the router. To my surprise I was able to log on quickly and played for over an hour zoning in and out of areas very quickly and without any problems. This morning I hooked my router back up and again was able to connect quickly and play without problems.

I can’t imagine what playing over a dial up connection could do to fix the problem but it worked for me. I have a description of what happened submitted to NC and will let you know what they say.

Happy gaming!

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

Hi, I have a similar thread at
http://www.guildwarsguru.com/forum/s...3367#post93367 but I thought I would comment here since D-Link was mentioned (with high praise).

Yes, their bedside manner is good- they are reachable 24/7 and are friendly with a minimum of wait time.

I have open port 6112, but I don't know what else I can do to prevent the dreaded error=7 back to login screen problem every 10 minutes or so.

Any suggestions?

Darkest Dawn

Darkest Dawn

Krytan Explorer

Join Date: May 2005

Ohio, USA

W/Mo

Quote:
I don't know what else I can do to prevent the dreaded error=7 back to login screen problem every 10 minutes or so.

Arrggg, me too! I disabled my firewall, turned my AV off and still I get this blasted err=7 message.

Sometimes it happens in five minutes, other times it may go without errors for 45 minutes. I know I've probably ticked off a few people by getting disconnected while on a team quest. They probably think I just left them alone..... It's to the point I'm afraid to go with anyone but the henchmen.

daxin

Pre-Searing Cadet

Join Date: May 2005

ok I just did this go into your router, setup port triggering for startcraft (port 6112) and set it to never time out. Bobs your uncle and your in!!

WOOT

Final Fantazy

Final Fantazy

Ascalonian Squire

Join Date: May 2005

Traders Alliance [TAG]

W/Mo

Servere problems today with the servers, its been pretty much perfect for me until today, now the game is very laggy and drops me (Err=7) pretty much every 5 - 10 minutes, I say this is another server problem.

Mablung

Pre-Searing Cadet

Join Date: May 2005

I am stuck at the connectling box.

Was logged in 2 hours ago. Logged off to do some things and now cannot get back in game.

Olfin Bedwere

Olfin Bedwere

Krytan Explorer

Join Date: Apr 2005

Stillwater, Oklahoma

W/Mo

Just got dropped with error 7. Rebooted, turned off Steam, AVG, SpySweeper and tried again and got error 5. It`s got to be a server thing because I`ve played since the E3 Event without a hitch.

Jasper Hollowgrave

Jasper Hollowgrave

Pre-Searing Cadet

Join Date: May 2005

hmm.. ok I've had the game for a week, running like a dream, with no problems at all

today i try to logon and i get err=5.

I may be experiencing internet routing issues it says, but i do not own or use a router.
this is certainly frustrating...

also i was kicked off before this mess with error 7...

so i'm thinking one of the servers is shaky on their side, or just too much lag

shinseikaze

shinseikaze

Lion's Arch Merchant

Join Date: May 2005

Dark Side Of The Force

E/Mo

I thought it was my ISP playing up since reading this post ..........their seems to be serious server problems today............I had no problems up until today

Sasia

Pre-Searing Cadet

Join Date: Apr 2005

I've had days of flawless play and suddenly I've been unable to 1) stay in game 2) connect at all. The following is the reply I received a few minutes ago...

Response (GM Duncan) 05/19/2005 08:42 PM
Greetings,

Thank you for contacting us!

Recently, Guild Wars experiencing extremely heavy connection amounts, and technical issues. We are working on the situation. Please continue to check our web site at http://www.GuildWars.com occastionally for updates.

If you continue to have difficulties or other error messages, please contact us again so that we may assist you.

Best Regards,

Guild Wars Support Team

Guild Wars Home Page: http://www.guildwars.com
Self-Help Knowledge Tool: http://support.guildwars.com
Terms of Use: http://www.guildwars.com/termsofuse.html

d00bler

Pre-Searing Cadet

Join Date: May 2005

i am having the same problem err=5 it has to be a server problem

Paragon Demoir

Pre-Searing Cadet

Join Date: May 2005

Likewise. This is a server side issue.

Gryphon

Pre-Searing Cadet

Join Date: May 2005

Knights of the Ebon Cross

W/Mo

Unable to connect at all here.................

<sigh>

I NEEDS MA FIX!!!!

Divinus

Divinus

Academy Page

Join Date: May 2005

Mississippi

Last night I was able to play fine, and have been able to since day 1. Today i tried to login and get the err=5. It's like I just can't login to the login server itself. I don't get the little text box to the right of the login menu and it won't connect at all.

Although, after uninstalling the game and downloading the client, the game will download content. I can see it downloading content at the upper right hand side of the screen (lightning bolt).

The thing is, on my other PC in the living room, the game connects fine. I'm not sure what the problem is.

SombaSan

Pre-Searing Cadet

Join Date: Jun 2005

I just purchased a NetGear Router 54Mbps Wireless Router Special Edition WGR614Rv and Guild Wars is the only game which seems to have this problem before Googling my problem and finding this thread on guru's I decided to check the offical Area net. They didnt give me shit. NOW Im pissed because i paid a shit load of money for this game. Help Its an asome game and i need to play.

SombaSan

Pre-Searing Cadet

Join Date: Jun 2005

Everything worked before I had this NetGear router before I had this D-link extreme G which didn't work too well because it was refurbished and would disconnect randomly it was wireless also btw. So I purchased this one and its nice however. Guild Wars doesn't allow me to connect and this is an offical release. LIKE WTF. SERIOLSY I NEED TO PLAY HEHEHEHHELLLLLLLPPPPPPPP!!!!!!!!!!!!!!!!!

SombaSan

Pre-Searing Cadet

Join Date: Jun 2005

I'm taking this shit back to the store after reading a few reviews from here. http://blog.markwshead.com/info2/Net...ss-Router.html
Im never listening to my friend again and I'm not getting this router again.

Dirkiess

Wilds Pathfinder

Join Date: May 2005

Uk, England.

E/Mo

Quote:
Originally Posted by SombaSan
I'm taking this shit back to the store after reading a few reviews from here. http://blog.markwshead.com/info2/Net...ss-Router.html
Im never listening to my friend again and I'm not getting this router again.
Totally understand your frustration. I bought a Linksys Router that was supposed to be made for gaming and wireless use out of the box. No end of troubles with that one. I ended up having to RMA it as it blew up on me.
I went for another version of Wireless Router that got rave reviews and did exactly what it was said to have done, gave me constant connections and I was even able to use my laptop out in the garden at full speed without a hitch, and this was going through several Brick walls and windows to get the signal to me.
Go check this website http://www.kcorplifestyle.com/ The one I bought was the Gold Version of the WIreless Router.
I have still yet to try it for gaming and the following is the reason why, but for everything else, this router has been fantastic.

All I can say is, don't rely on Wireless Routers and Modems for your gaming needs. They are not the best to use, as even just one slight bump in the signal and your game connection will drop. As we all know, Wireless does have the odd link drop as opposed to Full Cable Connect speeds.

With general internet use, they are fine as the odd disconnect will hardly notice while browsing the web, but it's different ball game with downloads and gaming as they need constant connection to the internet to keep on working.

So, if any of you are using Wireless connections for internet, I would seriously check out your modem and hook it up by cable if you can, or buy a new Cat5(Ethernet Cable) router and hook your PC up directly.

With other people with connection problems, check out your firewalls. IF they look as though they should be connecting ok, and ports are forwarded etc, then maybe a full uninstall of the Firewall software is in order to clear out any corrupt files that may be causing disconnects to occur.
I've seen several posts here where the Firewall has been the problem and an uninstall and reinstall of the Firewall has solved there problem.

With regards to my Kcorp Router, I will have to test this out with Guild Wars and see how good it is at gaming on an intense game. I will post back here in a few days once I have been able to test it out.

SombaSan

Pre-Searing Cadet

Join Date: Jun 2005

Thankyou for that post. Unfortunatly this time its NET Gears end. ANd not Areanet's Guild wars is fine I hooking up my old Extreme G D-link so I can play my name is San of all Sans.

Deathninja

Pre-Searing Cadet

Join Date: Jul 2005

Just bought the game today, and its seems to hang when downloading.
Running off a Netgear DG834G, and can't work out how to alter the port-triggering stuff. Can anyone help?

master wyrm slayer

master wyrm slayer

Academy Page

Join Date: Nov 2006

The Knights Of The Gods

W/

ermm when i go to play Guild Wars my internet stops working i am using "netgear WG111T" router as soon as i log on to my account on guild wars my internet justs shuts down. any idears how to fix this proplem will be great

but guild wars has worked fine on my router before it just started doing this a few days ago. so is there a way i can make guild wars work with out it just keep stoping my router from working