MERGED: Factions Collector's Edition Comments and Questions

Coolniceronguy

Coolniceronguy

Frost Gate Guardian

Join Date: Nov 2005

Calgary, Alberta, Canada

Amidst A Sea Of Darkness[Star]

Quote:
Originally Posted by Starsky-sama
The price...Factions CE $85?....Thank the gods.

Only weird thing I find about this is, that the regular edition at EB instore is said to be $75 cdn...

weird eh?
Totally hoser, like 10 bucks isn't that much more. It doesn't dent my Canadian Beer & Back Bacon Fund too much. :P

Starsky-sama

Starsky-sama

Forge Runner

Join Date: Apr 2005

Land of the Z Chest \o/

[NOT]-Nomads of Turmoil.

W/

Quote:
03/10/06
I did mine on 03/12/06. (no CE in system, so just a note under my name for it.)

I guess some provinces are just quicker with this...


Quote:
Totally hoser, like 10 bucks isn't that much more. It doesn't dent my Canadian Beer & Back Bacon Fund too much. :P
!Canadians should just get CE. Prophecies wasnt like this.

Starsky-sama

Starsky-sama

Forge Runner

Join Date: Apr 2005

Land of the Z Chest \o/

[NOT]-Nomads of Turmoil.

W/

To Gaile Gray:

This is from a gwonline.net forum poster today:

((quote [ That's contrary to what I heard. At first, the general response from the stores was that there is simply a delay in the system, much like you said. However, the Electronics Boutique that I usually get my games from has recently informed me that they have looked into the availability of CE in Canada, but found out that the CE will not be shipped here.

For confirmation, I contacted another Electronics Boutique recently and the response was similar. The employee said that when there is a CE available for a particular game, both versions usually show up in their system after the official announcement. Since the CE is still not in their system, it seems less and less likely that we will be getting the CE in Canada.
] endquote))

???.....I guess this is still speculative, since retailer confusion still exists? Since, a previous poster here @gurus stated his canadian EB has it on their system already. But if you would please, Gaile, confirm to us of the situation for canadians and the CE.

/Thank You.

Dragonblood

Dragonblood

Academy Page

Join Date: Aug 2005

Followers of Master Jack [FOMJ]

N/Rt

I hope Gaile gives a reply about this. Now I'm thinking that maybe just a small number of EBs here in Canada have in thier systems, like 1 store in each province. Or like you said,
Quote:
Originally Posted by Starsky-sama
I guess some provinces are just quicker with this...
But some info from Gaile(or even Alex) would be great.

Starsky-sama

Starsky-sama

Forge Runner

Join Date: Apr 2005

Land of the Z Chest \o/

[NOT]-Nomads of Turmoil.

W/

Just a small update:

from pming Gaile: She said that CE will come to Canada. No specific numbers or venues. but the big name sellers should have it.

slightly off-topic, but I think should be said:

Anyone who has seen the "mark-up" of Amazon.ca 's GW:F SE price? ($60/no prepack) to $70/w/prepack)

It seems like they added a "$10" price raise just bcuz they finally mentioned that if you preorder the game, that it will come with the "preorder package"...

Wha??

They basically copied what futureshop.ca was doing...($75 CDN w/tax +prepack)

And here I am thinking (from what Gaile has said already), that Anet/NCsoft pays for the preorder package (no charge for retailers) and should be free for preordering the full game.

Also, Gaile mentioned in one of her chat logs, (someone said that Factions would be more expensive than Prophecies) which she replies, "Why would you say that?", it shouldnt be...(I dont remember if not exact words, to that effect).

I guess for Canadians, it will be more expensive, from what Ive seen so far + they state "While supplies last" for prepack. (lucky us! )

It seems like Canadian retailers are ditching the idea this time around. (which they followed for Ch.1 Prophecies and which worked well for customers.)

/wowzerz.

felinette

felinette

Wilds Pathfinder

Join Date: Mar 2006

Girl Power [GP]

Me/

I preordered Factions at my local EB Games and received the preorder pack for free. So it sounds like only some stores are trying to make money off it.

Dragonblood

Dragonblood

Academy Page

Join Date: Aug 2005

Followers of Master Jack [FOMJ]

N/Rt

Quote:
Originally Posted by felinette
I preordered Factions at my local EB Games and received the preorder pack for free.
That's the same way I got my preorder too.

Quote:
Originally Posted by Starsky-sama
Anyone who has seen the "mark-up" of Amazon.ca 's GW:F SE price? ($60/no prepack) to $70/w/prepack)

It seems like they added a "$10" price raise just bcuz they finally mentioned that if you preorder the game, that it will come with the "preorder package"...

Wha??

They basically copied what futureshop.ca was doing...($75 CDN w/tax +prepack)
I just checked both sites, plus I also checked BestBuy.ca. Quess what...all three sites have the same price.

So the game is $49.99 US and $69.99 CDN(price for normal version). Because I also checked bestbuy.com(US site) and EBgames and both have the same price($49.99).

Now thinking about it...if the normal version is $69.99 CDN(minus $10 for preorder package is $59.99), then CE will be $79.99 CDN(minus $10 for prorder package is $69.99). I may just buy the normal version.

Starsky-sama

Starsky-sama

Forge Runner

Join Date: Apr 2005

Land of the Z Chest \o/

[NOT]-Nomads of Turmoil.

W/

yup. forgot to mention. Ebgames instore is $75(SE w/prepack/including tax) too.
seems to be all canadian retailers...

(btw. w/ dollar conversion. it should be about $10 more from USD to CAD...so what's up with this.)

Mystical

Lion's Arch Merchant

Join Date: May 2005

Mississauga, Ontario

Inyurface Gaming [IYF]

EBGames.com has the CE edition listed on the website - $20USD more than the regular edition.

I never did phone my local EBGames and ask to see if the CE is under "Guild Factions". After seeing that difference in price, I just said forget it and pre-ordered the regular edition.

Fates

Wilds Pathfinder

Join Date: Jul 2005

Kanuckistan

Mirror of Reason [SNOW]

R/

Thank you Mystical. You will also notice on the EBGames collectors edition webpage, it says "shipment to continental US only."

Just got off the phone again with my local EBGames, still no collector's edition in their system.

Mesti Arcanus

Ascalonian Squire

Join Date: Dec 2005

Zealots of Shiverpeak

Me/E

I just called my local (Winnipeg) EB games today (3/22), and asked about Guild Wars: Factions. They said they were taking pre-orders for it, but that it hadn't come in yet (I even asked about the "extra pre-pack"). Considering that the FPE is this weekend, and (from what I understand) you need the pre-pack to participate if you don't own Prophecies, somebody has really dropped the ball on this one. Thankfully I own Prophecies, so I can still participate. On the darker side of all this, they said they weren't getting the game until just before the release. So if they don't get the pre-pack in time, how am I supposed to get online for the 27th?

On a side note, I hadn't even brought up the CE at all. But I imagine the story is the same.

Update: I found a copy at another EB outlet after checking on a whim (why they aren't all linked, at least within the same city, is beyond me). It was the last one, and apparently each outlet only got about 12 pre-packs. The total cost was $70, so it didn't cost anything extra for the pre-pack. However, the CE still isn't in their system, although if they find out they're getting both versions, they said they'd contact all pre-order customers to find out which one they want.

Starsky-sama

Starsky-sama

Forge Runner

Join Date: Apr 2005

Land of the Z Chest \o/

[NOT]-Nomads of Turmoil.

W/

This is getting funnier by the day:

Amazon.ca changed it back to $60 cdn....I am speculating here that, did they already run out of preorder packs? lol.

added: I forgot to mention that the prepack thing has a *, which says that it is somehow linked to "Amazon.com" not ".ca"...confuzor!...
/g'day.g'luck.

Asrial

Desert Nomad

Join Date: Apr 2005

Centurion Guard

Mo/E

http://www.bestbuy.com/site/olspage....1403935 65402

For anyone that doesn't know me from the pre-order thread in Riverside Inn, I work @ Best Buy. The SKU doesn't show in our 'store level' system just yet, but I'm going to be keeping my eye out for it and I'll let you all know as new information develops.

A few things...

1) The people that pre-ordered from Best Buy's website, did you get your pre-order key? Did you get anything in the mail?

2) I suspect that pre-ordering from Best Buy's website, when it was first available, is a pre-order for the regular edition. I recommend getting in contact with Best Buy customer service and switching it to the CE if that's what you're wanting. Pre-ordering the CE @ this point shouldn't give you any problems, however, I'm not sure how it'll work on the 'day before' access. I'll investigate this more later on.

3) If you pre-ordered @ the store level, just bring your receipt in and you get $10 off the regular or CE edition, whichever you want.

Mister_Smiley

Mister_Smiley

Wilds Pathfinder

Join Date: Mar 2006

Thank you for the information, it sure well help

Lord Palidore

Lion's Arch Merchant

Join Date: May 2005

Ah, thanks a lot for the info. When I bought my pre-order package at the store, there was confusion with the employees whether it applied to the CE too.

I didn't see why It wouldn't, since that means we would be spending more money, but thanks for the confirmation.

Sidra

Sidra

Jungle Guide

Join Date: Mar 2006

CT

NITE

R/

I went to pick up my pre-order kit and the EB told me that they just ran out of CE preorders (i was going to change mine). I'm sort of glad that I did now. Not many bonuses that I would consider worth it, like the last CE, which gave you music, TS hosting, and a headset.

yangster

Lion's Arch Merchant

Join Date: Oct 2005

Asian Syndicate

Me/E

Thanks for the confirmation. Now I just hope I'll be able to get one.

I tried emailing Best Buy CS online about this mulitple times and they always ignored what I was trying to ask. I even sent them the gw website.

floppinghog

floppinghog

Wilds Pathfinder

Join Date: Oct 2005

pit of brimstone

Squad Six Six Six [ssss]

A/Me

the 24-hour head start is from the preorder cd key

it works out as: add preorder cd key and you can play factions for 24 hours ahead of release, ahead of actually "having it" -in terms of its cd key.

They said on the site somewhere the purpose of 24 hours is to beable to jump right in ahead and keep playing until you can get out to the store to pick up your copy, or get it online. something like that.

and i guess the 2 more char slots would be added when you add the offical factions cd key.

Asrial

Desert Nomad

Join Date: Apr 2005

Centurion Guard

Mo/E

Quote:
Originally Posted by Lord Palidore

When I bought my pre-order package at the store, there was confusion with the employees whether it applied to the CE too.
Unfortunately, this is what you run into when you have different experience levels and understanding.

If, on the day you pick up the product, the person hassles you about it.. ask to speak to a customer service senior. Explain the situation in a calm manner and say "there was no designation on what the pre-order was for".

Asrial

Desert Nomad

Join Date: Apr 2005

Centurion Guard

Mo/E

Quote:
Originally Posted by floppinghog

the 24-hour head start is from the preorder cd key

it works out as: add preorder cd key and you can play factions for 24 hours ahead of release, ahead of actually "having it" -in terms of its cd key.

They said on the site somewhere the purpose of 24 hours is to beable to jump right in ahead and keep playing until you can get out to the store to pick up your copy, or get it online. something like that.

and i guess the 2 more char slots would be added when you add the offical factions cd key.
Except, how are you going to play Factions a day early if you don't have a CD key for Factions?

That's what I meant about not knowing.

I don't know when the CE is going to 'arrive' @ someone's door or when it's going to be 'on the shelves' @ the store.

I'll post again when I find out more.

beanerman_99

beanerman_99

Wilds Pathfinder

Join Date: Apr 2005

In the clouds

[Sage]

E/

OP good to know. Got my receipt but didn't know if I was stuck getting regular addition or if I could upgrade. thanks for info

Sidra

Sidra

Jungle Guide

Join Date: Mar 2006

CT

NITE

R/

Maybe it's like the gaming console releases, where preorders can get picked up or are shipped the day before but the main stock doesn't come in till a little later?

PsycNitro

Pre-Searing Cadet

Join Date: Oct 2005

I called Best Buy service and asked about my pre order and they had no info and told me I pretty much just get the game in the mail. I have sent GW support emaill asking why their website promoted and pre order pack with direct link to Best Buy and I have nothing for a pre order for this weekend. They forwarded my email to accounting and said GW would in touch with me very soon. I have yet to hear from GW support. I'm more than frustrated with this whole pre order deal and Best Buy along with how GW promoted it on the website making it appear all the sponsors offered pre order service pack.

Sluggs

Sluggs

Banned

Join Date: Jun 2005

Quote:
Originally Posted by Asrial
3) If you pre-ordered @ the store level, just bring your receipt in and you get $10 off the regular or CE edition, whichever you want.
Cool! That's what I thought, but it's good to get some confirmation.

Sofia Sofia Sofia

Sofia Sofia Sofia

Frost Gate Guardian

Join Date: Jul 2005

Am I correct to understand that the two new character slots will only be given with the CE and not with the regular one? I read the description for the regular edition and it said nothing about new slots whereas the CE one did, so...

PsycNitro

Pre-Searing Cadet

Join Date: Oct 2005

The only email I have from best buy is an update on the release date for the game which says now says April 26th. Nothing else in regards to pre order pack. I am so pissed I do not have a key for this weekend let alone might not have one for the head start before game is released. I'm still hoping GW support will follow up on this. I'll post when I hear back from GW support.

Lets Get to Healing

Banned

Join Date: Dec 2005

You want see?

True Gods of War [True]

Mo/W

good god! $70! I thought maybe 60!

floppinghog

floppinghog

Wilds Pathfinder

Join Date: Oct 2005

pit of brimstone

Squad Six Six Six [ssss]

A/Me

Quote:
Originally Posted by Sofia Sofia Sofia
Am I correct to understand that the two new character slots will only be given with the CE and not with the regular one? I read the description for the regular edition and it said nothing about new slots whereas the CE one did, so...
are you sure you didnt miss read 2 extra dance emotes?




My take on the pre order is like you bought the game for a day (plus you free 2 items). So i think you can play factions for free in a sense a day before it releases - you go out and pick up your copy after - add the key - and continue forever. How else can you play before release, if it isn't released yet???

BellyFlop

BellyFlop

Krytan Explorer

Join Date: May 2005

Quote:
good god! $70! I thought maybe 60!
You lucky guys! Why is it that in the US compare to Europe your prices are so low? Low %APR?

You want to Pay $87 from game.net for the CE?

I may move there one day

Lonk

Lonk

Frost Gate Guardian

Join Date: Jun 2005

Gwonline Guild [GWO]

N/R

"Enhanced Ritualist and Assassin dances, exclusive to the collector's edition, are complete with personal backup dancers and special effects"

Hah, I found my reason to get CE.

PsycNitro

Pre-Searing Cadet

Join Date: Oct 2005

ok here is are the latest answers I have from GW and Best Buy. The first response is from Guild Wars.

"Thank you for contacting us regarding your Guild Wars Factions Pre-Order.The retailer that you choose to pre-order Guild Wars Factions from is responsible for providing you with a pre-order package. This pre-order box will provide you with everything that the pre-order includes. You will need to contact the retailer for further details about when they will make these preorder packages available."

Regards,
The Guild Wars Support Team


I contacted bestbuy.com today and this is a quick recap of the conversation I had with Becky in customer support. Pretty much said that there was a limited number of Pre Order packs sent to Best Buy and it was first come first serve from the warehouse. She also conflicted her comments by saying first that the pre order packs would ship with the game itself. To top that off she said they have no way to know who would be getting the pre order packs. Bottom line here is Best Buy has no idea what the heck is going on with these pre order packs.

As for the Guild Wars team itself? I think the response they sent me says it all. They don't give a crap!!!!! Everybody just wants to pass the problem to somebody else. Time to cancel the order and find a new game to play I think.

Alex Weekes

Alex Weekes

Krytan Explorer

Join Date: Mar 2005

Brighton, UK

Quote:
Originally Posted by PsycNitro
As for the Guild Wars team itself? I think the response they sent me says it all. They don't give a crap!!!!! Everybody just wants to pass the problem to somebody else. Time to cancel the order and find a new game to play I think.
Well, it's unfortunate that you've had this experience. But can I ask that you perhaps take the time to reconsider your response? There's nothing that we can do about how each retailer chooses to operate, hence the response you received from our support team. We do everything we can to make these boxes available to you - at no cost to you - but there's only so much we can do when it comes to individual retailers. Because every retailer operates differently (quite often individual stores from the same retail chain have different procedures), the support team cannot give you a detailed response. They gave the best answer they can: ask the people who should know.

Can I suggest you try (if one is available where you live) an alternate retailer? You may find you get a very different experience.

Mordakai

Mordakai

Grotto Attendant

Join Date: Aug 2005

Kyhlo

W/

Quote:
Originally Posted by BellyFlop
You lucky guys! Why is it that in the US compare to Europe your prices are so low? Low %APR?

You want to Pay $87 from game.net for the CE?

I may move there one day
Wait, Guild Wars costs more in Europe? Isn't the Euro worth more than the US dollar? Shouldn't GW cost less in Euros? (but the same dollar amount as in US?)

Eugaet

Eugaet

Wilds Pathfinder

Join Date: Apr 2005

US

Righteous Apathy [RA]

Quote:
Originally Posted by Asrial
3) If you pre-ordered @ the store level, just bring your receipt in and you get $10 off the regular or CE edition, whichever you want.
This is what I was waiting to hear before preordering...thanks. I saw it on the website last week, but wasn't sure about getting the $10 back from my in-store receipt.

Quote:
Originally Posted by Lets Get to Healing
good god! $70! I thought maybe 60!
w00t! $70! I was thinking I'd have to pay $80 again since that was the price of the Prophecies CE! Saving $10 FTW.

Big_Iron

Big_Iron

Desert Nomad

Join Date: Dec 2005

The Edge

Tormented Weapons [emo]

I'm still undecided, but I'll prolly go with the CE.

Fates

Wilds Pathfinder

Join Date: Jul 2005

Kanuckistan

Mirror of Reason [SNOW]

R/

Any Canadians find it yet?

I went to both my local EBGames and FS today and stood beside the CSR (and looked at the screen) while they searched their systems for GW:F CE. They (we) searched for Guild Wars:Factions, Guild, Factions and Wars. It's not there.

FM.

Arkantos

Arkantos

The Greatest

Join Date: Feb 2006

W/

I live in canada. I called future shop and asked about it. They said they had CE there

Fates

Wilds Pathfinder

Join Date: Jul 2005

Kanuckistan

Mirror of Reason [SNOW]

R/

That would be the Guild Wars Collector's Edition for $80, they do not have the Guild Wars Factions Collectors Edition. Please phone and confirm.

Asrial

Desert Nomad

Join Date: Apr 2005

Centurion Guard

Mo/E

Quote:
Originally Posted by Eugaet

This is what I was waiting to hear before preordering...thanks. I saw it on the website last week, but wasn't sure about getting the $10 back from my in-store receipt.
To clarify, just in case...

It's EXTREMELY complicated sometimes to mix bestbuy.com and store purchases. I've tried

If you purchased a pre-order IN STORE, you just show the receipt and get $10 off an IN STORE purchase of Factions.

If you purchased a pre-order ONLINE, you CANNOT use that to get $10 off an IN STORE purchase of Factions.

I'm not a big fan of online pre-ordering for releases like this, because there's too much that can go wrong. If you pre-order a generic product, it's fine. ..but here, you have to worry about getting the right product, getting your pre-access info, getting the pre-ordering pacakaging. It's really a pain in the butt.

On other news! I know who I need to talk to, to try and up the amount of CE versions @ my store. Going to see if I can maybe get the CE versions upped at all Best Buy locations.

prodigy ming

prodigy ming

Lion's Arch Merchant

Join Date: May 2005

I live in Calgary, I just preordered the normal faction today at EB games because they said the CE is not in their system. When the game actually comes out, do you guys think I'll be able to get a CE instead if they have it? or am I stuck with the standard one?
thanks, this is my first time preordering and its really confusing.