requesting urgent help or advice on this.

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Pupu
Pupu
Jungle Guide
#1
ok first thing im on the verge of taking a hammer and twatting my pc to computer heaven with it, ever since the directx9 update for gw and since my new installation of pentium motherboard and proccesor, my gw just tottaly decides to quit when ever it feels like it, one minute im playing next minute BOOM desktop and/or the usual 'send report to anet box comes up' must of sent like 60 reports in last few weeks. it always begins with something like this
--->>.CRASH.<<--- some crap like that, im not finally asking for help from the guru's, what triggered me to ask for this help was in hoh 'gold brute drops for me req10' i go to pick it up and BAM im at desktop...let me just say im buying a new mouse tommmorow...as my other is in pieces atm...anyways i was reinstalling gw from the site and not disk...after bout 300mb of data it crashed to my destop with this warning (been getting these since the lame error started)

http://img163.imageshack.us/img163/6...pimage36rn.jpg

form what it say's i know this to be a load of ballacks as i play cod2 on dx9 on extra textures for long periods of time on MP 2-5hours and my computer dosent even flinch...now when i play gw for 1-2 hours it crashes when ever it wants shortest record was 29mins...so what is this telling me, that gw is more graphical and proccesor intense than cod2??? lol sure whatever...this is what im baffled about...gw also likes to restart my computer at times :/

specs:

1 gig ram
nvidia 6600gt
pentium 4cpu 2.8hhz
and an aGp x8 motherboard that was recommended for pentuim
service pack2
virus scans are clean, spyware scans are clean

if this was an overheat issue then why dosent cod2 fry my comp like gw does.

anyways i really appreciate any help you can give, tell me if you require any info on my comp etc

(pup)
Pupu
Pupu
Jungle Guide
#2
things i missed out:

i am using the april release of directx
latest sound and gfx drivers (tried 71.xx hoping it would matter but no avail)
Alias_X
Alias_X
Desert Nomad
#3
Hmm, this might be caused by the sound quality, that causes lag for some people. One thing to try would be going to Options and turn the sound quality down as far as it will go.

Also, your system should definitely be able to run it, especially if it can run CoD2, but perhaps it is your ram? Bad ram can cause weird crashes, although that still doesn't explain why CoD2 runs fine.

Oh, and what operating system are you running? From the screenshot it looks to be an older version than XP, since XP would be blue, unless you went into preferrences and changed it to "Classic" style. If it is Windows 2000, it might explain why it is unstable, although it still doesn't explain why CoD2 runs fine.

Because this is only happening with Guild Wars related stuff, I would try fiddling with the Guild Wars options.

Tell me if you have any luck, and don't give up!
Alias_X
Alias_X
Desert Nomad
#4
Go to this thread:
http://www.guildwarsguru.com/forum/s....php?t=3012710

Someone else had the same problem, and although they never posted to say if they fixed it, that thread might help you. Someone in it pointed out that running memtest will check your ram. It may take a while, but try to test everything so you at least will know what ISNT causing the problem.
Pupu
Pupu
Jungle Guide
#5
my xp version is xp pro with classic skin, and i have tried your sound advice but same thing happens, i will view the thread you gave me in the meantime, thx alot

the mem6 thingy i have no clue to use and im not sure in that thread that ram voltage would fix it or not, maybe i should post my computer info for more in depth specs, any idea how i could do that?
Alias_X
Alias_X
Desert Nomad
#6
Just from reading your specs, it seems fine. I have heard of people reformatting their hard drives and stuff when they have had similar problems, but that sounds a little harsh...

Well, this forum is full of posts about the game crashing, so I am going to look through them and try to find some answers...

"Fess up machine, we know your behind this!!!"
Pupu
Pupu
Jungle Guide
#7
haha yeah txh alot for all the help alias x, i have looked on forums and search and tbh im baffled but if you can help in any way its appriciated very much thx
Alias_X
Alias_X
Desert Nomad
#8
Yah, I will be looking around for answers. This is a really odd problem, and it is pissing me off that I can't fix it.
Pupu
Pupu
Jungle Guide
#9
thx alot for your dedication, this error is really killing me..

edit; ARGHHH IM GOING NUTS I CANT EVEN PLAY PROPERLY CUZ OF THESE RANDOMS CRASHES..

K
Kaguya
Desert Nomad
#10
Ways of the computers are odd sometimes, I would really do the memtest-thing and eliminate any possible memory problems there might be, because that's what I'd be looking for.

http://www.memtest.org/ for the proggy, if you are familiar (and able) with burning CD images, you can download a bootable CD version (should be pretty easy on recording software like Nero).. Or possibly the floppy version tho it might require more knowhow.. Then just put the disk/floppy in and restart and memtest should (hopefully if the boot order is "right") start up.

http://sp2004.fre3.com/ - StressPrime 2004 is windows proggy, so it should be easier to use, and has detected few errors (!) that memtest didn't detect.. Running SP2004 for hour or more (leave it on while going to school/work/whatever) and check if the calculations had gone okay.

Back when my motherboard was failing, I could play games pretty fine, no problems whatsoever. But when I watched movies on the computer, it just froze up, running SP2004 right after boot resulted in errors all the time, but after playing a game, no errors at all on SP. Turned out that the power supply components on the motherboard were damaged, and they worked just fine at high loads, but acted up on low/medium loads. Had me confused for a few weeks.

Not saying you might have that same problem, but it's always good to eliminate those things out. If there's so probs with the proggies, just drop a message

Also, try dropping graphical details on GW to minimum and see if the errors vanish and then slowly nudging up the details.
Pupu
Pupu
Jungle Guide
#11
well the thing is with everything on high gw is smooth as hell, i have tryed all the low settings, even 640 res and i even went to change my skin to windows classic..but ill try these programmes you mentioned, thx
Pupu
Pupu
Jungle Guide
#12
sigh....i was fooling around last night and came around this...(yes ascalon so what ^^)

could this be my gfx card overheating..as i only have 2 fans inside my computer atm..can there not be enough cooling...hmm

your help so far guys is great

ok while playing cod2 when i got hit and was bleeding on my screen the blood was all blocky and multiocolored...could this be artifacts from overheating..and would underclocking my card do any good...



K
Kaguya
Desert Nomad
#13
That looks like vidcard overheating or RAM failing yes. Did 6600GT have thermometer built into it already? Atleast my 6800GT does.

Mine is under Display Properties (right click anywhere on free space on the desktop, select Properties -> Settings 'tab' -> Advanced button closer to bottom -> GeForce 6600GT 'tab' and finally Temperature Settings under 6600GT. Not sure if 6600 has it tho..)

Memtest should be fine for testing the memory, unless it's heat problem..
Pupu
Pupu
Jungle Guide
#14
nope...mine dosent have the thermometer thingy in the list so im guessing mine dosent have it...i left that SP2004 running overnight...2 copies of it and when i woke up it was still running with no errors...[6 hours it was on for aprox]

so is it starting to look like a heat issue, more fans in computer? install 2 more maybe, what do you guys think.

thx to the guys who helped me so far

edit: my gw is doing a repair data so them snow like textures in ascalon will proberly be reset to normal....what im confused about is can overheating on a vid card cause the textures to be corrupt? and force gw repair..i just want to be crtain so i can correct the error..thx
K
Kaguya
Desert Nomad
#15
Well running SP2004 that long should clear out memory and processor errors as processor should be running at max load.

Vidcard could still be the overheating part, tho it's a bit trickier to verify without the thermometer. I'd suppose running 3dmark2005 or 2006 for a while stresses out vidcard to see if it fails.

And yes, vidcard stores the textures in it's memory, and if it overheats, the textures can get corrupted. Doesn't affect the textures you have in the GW datafile, thus it should be for duration of that game only.
Pupu
Pupu
Jungle Guide
#16
hmmmmm ok well i been running gw flawless for a few hours during heavy pvp...now im just waiting for it to crash so im expecting it any minute now...does this SP2004 actually fix anything or change anything rather thn a simple test? right now im thinking of buying more cooling maybe add 2 more fans for a total of 4? think that would benefit, i will off course run 3dmark in a few mins and let it run through, thx alot for the help kaguya its really appreciated.
nova-exarch
nova-exarch
Academy Page
#17
Do you have an option in your case to aim a fan right at the video card?

If not they do make fans that go into a card slot and pull air from the nearby cards. That might work nicely for you video card.

They also make cooling systems that hook up directly to your video card.

---

It does seem odd that other graphis intense games would not be causing the issues or overheating (if that is what the trouble is).

Maybe, as suggested, a graphical stress tester would be the best next step?

---

Good luck!

Nova-
Pupu
Pupu
Jungle Guide
#18
god dam i spoke too soon

*--> Crash <--*
Assertion:
MdlApi.cpp(476)
App: Gw.exe
ProgramId: 1
Build: 16943
When: 4/23/2006 15:08:30
Flags: 0x1

yes i will be testing my card with a stress tester ill post the results and finding soon, im sure my card is just overheating
B
Brother Andicus
Lion's Arch Merchant
#19
I've had similar problems to those texture pics you posted since the dx9 update, and i'm also running a 6600GT. I've done a little temperature monitoring using nVidia's ntune tool, and it doesn't seem any higher than when working correctly. I have never had the repairing thing though.
Pupu
Pupu
Jungle Guide
#20
is there anyway that i can check my vid card temp?