Tengu Day - complaint

I am really pissed!

I spent all of my night racking naga fangs for each of my (6) characters so I could get tengu masks. Well the last call for the emperor comes around and I go to the monastery and he is already gone - apparently he was only there for like 2 min.

I am sorry to whine like a little girl, but seriously - I spent most of my time after work which was from 9EST to the present racking fangs and the emperor is only there for 2 min??????

My question to ANET is - why wasn’t the event more explicitly laid out? Why wasn’t the community notified of his arrival/departure times?

We all cant be 15 years old and be online 24/7!!!!

didnt they extend it for 3 days??

i agree. i made my wife sit at my computer for 2 hours while i went to work. although once i got there i got to come home again. isnt getting laid off your job great. now i get weeks to enjoy factions.

BUT.

nanner nanner i got my mask.

The following is from the update page on GW.com:

I don't think so

Well I noticed it on the first meeting with emperor that you can possibly get only one mask per one account at a time, since he just changes stacks of 250 fangs to the Mask during one line of speech.

In order to get 6 masks, you should've been online for 18 hours.. NPC that would have simply traded the fangs for a mask would've been nicer imo..

But the mask wasn't that cool in my opinion so I was just happy with one. Ohwell.

OMG is that completely rooted or what....... what was the Special Extended Head Start all about then?

What kind of pissed me off is that on the last one, he came at 11:45 instead of 12?

What's up with that?

I dilike the Un-timelyness of it too

just wasted 2 hour to get 250 fangs for nothing?

A.net better give use some explainations.. and compensations!!!!
*Touch

This is totally unfair. We were given no warning that he would be leaving early during the last session. People wasting their time to accumulate the fangs to try and get them in on multiple characters (in the what maybe 2 minutes that he gives them out??) only to find out that he wasn't there at the normal time for the last session.

Very poor communication on the details of this event ANet.

Yeah, I'm a bit unhappy about this too - my girlfriend didn't get a mask on her character because she showed up 10 minutes "late" (ie: 10 minutes early, at 11:50pm pst ..)

What's the deal with changing the guy's schedule and not telling anyone?

I'm so mad that he came early. I worked as fast as I could to get the fangs for my monk. He's supposed to come every three hours. Why was he early for the last call? It doesn't make any sense to me. I'm so bummed that I wasted so much time...for nothing, just a bunch of useless fangs.

Guys, remember these points:

Anet didn't have to give us a day Head Start.
Anet didn't have to give us a Head Start 'event'.
There was an announcement in Monastery that he would be early.
It is just a chicken head.
It is just a game.

Yeah, this SERIOUSLY BLOWS!!!!

I only barely managed to collect the fangs on time for midnight. I then just missed the emperor (I was at the Monastary at 12 midnight, but apparently the last appearance was at 11:40).

I mean, it's one thing to announce a special event ahead of time and allow us a few days to get the collector items together and then get a few chances to do the exchange. It's another to have the event last exactly one day.

It's not like it's a holiday or even a weekend. It's a bloody weekday -- people (yours truly included) have to work. I have 3 copies of pre-order purchased, so I'd like to think that Anet did well by me, but this SERIOUSLY makes me angry.

I just gave my fangs away because I didn't like the mask all that much. I think as itself it looks pretty badass. But how it looks ON a character is a different story.

Actually, Anet did have to give us a head start, because that was on the Pre-Order package. (I.e. they got money in advance for this - it SAID so on the package).

Correct, Anet did not have to give us a Head Start Event, and given the way they've done it and angered not a few players (at midnight there were some upset people at the Monastery), it's probably better next time that they don't do one instead of doing an poor job of one.

FYI, I never got an announcement in the Monastery that he would be early, and I was in and outta there like 4x during 10 oclock.

I'm not pissed off over the frakin' chicken head so much as the fact that I just wasted an entire evening over the bloody thing.

And its only $50 that we are paying them...

It make me re-think the competency of the Dev (or the event handler). They could easily put up a in-game announcement to everyone telling us about the change or time (or even its schedual of appearence, since many are uncertain when the Empirer will show up), but No, they didn't. They could of easily done in where its a trade-in with the NPC, and not have it only on certain time... but they choose so, which result in this. The comunity relationship should of say something (in game, or at forums) to quite down the disgruntled crowds (myself included) but they didn't...



Its just full of holes.

I agree it was a bit wee tightly squeezed in 1 day, so I took a day off just for this. got the mask for all 4 of my chars.

Greetings,

Have to come in and share my experiences with this. During the final appearance of the event, I got an err5 disconnect. By the time I could log back in, every district I went to had already concluded. So, in essence, I missed out on a limited-time-only collectible (yes, I am collecting them) through no fault of my own. The reason is because an err5 is, from my understanding, a server-side error. And yes, myself and others in the district I was in were having lag issues before the err5 occurred. I have already filed a support ticket via the guildwars.com website, but I also feel that this needs to be brought up in public forums to bring attention to it. If enough people that this happened to speak up, then we will get an answer/resolution in one form or another. All I want to know is if there is another chance or way to get the mask, or if I, and the rest of us who got err5'ed, are just out of luck.

Well, thanks for letting me vent for a bit. It does actually help, and hopefully I'm not crossing any forum lines with this post. If so, I apologize in advance.

Merry meet, merry met, merry meet again,
Wyldchild777

So what if you weren't in the monastery? How were you supposed to find out?

This is what global announcements are for.

I recommend everyone go file a report with Anet here:
http://support.plaync.com/cgi-bin/pl...nduser/ask.php

I was happy to get them for 2 of my characters, however; it might be in vain since one of them is a factions character and my pre-order CE may not get here before they all get deleted.....but I guess I had fun doing all those quests (had better since I will probably have to repeat them when I finally DO get my CE! )

better see some fixes...such as
- Making the Naga stop droping the fangs.. but make the NPC merchant be able to buy them (at price of say 20g each)
or....
- Make An NPC still be about to exchange your fang for your mask for 1 more day.. or...
- Have the Emperor come back for another day.. but stop the quest and naga fang drop... or
- An explaination and appologies from the one who is responsible for miss-information.

Greetings,

Some of us in monastery district one involved in ths body block of the Master of Celebrations think that would work as an idea. Just add a check for a preorder key to prevent the fangs from being handed off and that would work perfectly. Kind of like how a collector operates.

BTW - If anyone wants to stop on by, we're still there. American District 1 of Shing Jea Monastery. Come on in and say hi, or even join us in this endeavor. All we want is just a firm answer that's more than a form letter response on what will be done about this. We have all submitted support tickets about this, and I hear that district 3 is involved as well. Please ANet, don't ignore us. We are playing this by the rules - support tickets, posting on forums, and so on. At least just give us an answer so we can get going with the rest of the event.

Merry meet, merry met, merry meet again,
Wyldchild777

Its like 10 hour later... but I am still ranting...


Taken from the official website. Tengu mask, while useless in stats, is used as a advertising tool. Its "UNIQUE"! So why should we not be upset if we don't get them?

It come at a "periodic intervals"... but not on the last one, and with no warning or announcement what so ever. Lots people work hard to get the fang, and missed it. of couse we should be upset and ranting.

(Its like a hot girl call you up and say "Oooh, I am lonely tonight, can you come and spend the night with me? Meet me at 12:00" But when you do get to her house at 12, she tell you "Oh, sorry, Johnny showed up at 11:50. There is no need for you now, you can go home..")

And why do we need the Emperor? Why is Empeor just by him self, and body grinding with the crowd? He's like a peasent with just better cloth. Also unlike the Mad King... he server very little purpose. Very weak.

And my biggest rant is where is the Community Relation Person (or the event handler) in all this. How come they made no signs to respons to this?

Did you really expect him to come at 12 when the event ended at 11:59?

Yes. If I remember right, both the X mas and Holloween event all end at 12 (where the avatar/mad king show up around that time, but not early than 12)

My rant is not what time the event end, but what has Community relations and Dev done to tell us (or reply to it) about this very unclear schedual.

I didn't have a pre-order, unfortunately, so I missed out. Thus, I can't really complain, because it doesn't affect me;

I'll say this though-
This is EXACTLY what my criticism consisted of during the Halloween event.

The arrival of the Mad King was unscheduled (had to have it figured out by other players just to find out), and he was often late or early by an interval each time as well, spanning up to 30 minutes at one point in lateness.


Maybe Anet thinks the 'surprise' aspect is fun;
It's not.

Waiting around an area for long periods of time doing little to nothing is NOT fun, and it really reflect poorly on the game, optional event or not.

It's a subscription-free game, and it's a bonus event, but that doesn't mean there isn't room for improvement. People that staunchly defend Anet to the death need to remember that, while people that bash them for every little thing should remember the first part.

This falls under a room for improvement thing;

Once again, please announce these kind of details in advance, in a timely manner. It's a -necessity- for some players if they want to take part in these events, while it offers no advantage to other players to be left in the dark. There's no reason to hide things from your players.

Anet should take a page on how FFXI does event, runs over a week, well document and the important parts like when is X npc shows up is documented a head of time but leave out things you have to figure out.

Aka you have to do a quest, here's how to start it then let player figure out how to finish it or the "surprise" at the end.

I agree that the timing was not good for working folks. I ended up taking the day off.

I knew ahead of time that i wouldnt have enough time to gather Naga fangs.

I asked my guildmate who is from Sweden (For her it would be morning when the 24 headstart began...so she would have all day XD) to get me the neccesary fangs and give them to another guildmate who i knew would be on in time to catch both of us.

I come on at 8 PM est with only about 5 hours left on the event and i get my fangs, a guildmate runs me there, and i wait and i get my mask

>.> As you can see, i didnt leave any room for chance. Now i owe 3 people favors...but i got my mask!

Well here is the problem ya see - Anet and Gaile expect us all to be able to jam pack ourselves into the district she comes to to speak - instead of collecting the fangs we should be reading the board till we find info on when it intends to end according to her... /end sarcasm

This is an issue! a big one! We are always expected to know what the hell Gaile says when she visits - but when she does we get a LOT of conflicting info and unfortunately they don't bother to post the info on their main website - I got one mask which was all I really wanted - but it was at the last minute and I was extremely surprised at how short the visit was >_<!

Better timing and better info (accurate info would be nice, or at least less cryptic) - Anet seems not to have had much faith in their product either, cause I may have a Tengu mask but lord only knows when I will get my Factions: CE ;_;

And in the end she made it sound like they were giving us something that was so much more grand by getting the company to make more.... Wait... so the point of "PRE ORDER" was.....? bleh - bitter right now, cause "I" PRE ORDERED (months ago!!!) but won't be getting my copy till June 30!?!?!!!

Ditto.

But what can you do man, there is always people that are going to complain.

Right, so if they delete all your toons and reset your account, that's cool with you? After all, they reserve those rights, all the online information is their property, and as you said, it's just a game?

Anet doesn't have to keep your unlocks.
Anet doesn't have to let you play.
There's an EULA warning you that they can cancel your account anytime.
It is just your time and money.
It is just a game.

Give me a break.

The "event" extension was a "surprise gift", and presumably was going to extend the event, not the grace period. Many of us thought that it was a chance to get the rewards over the weekend, to allow casual players who work, have kids and so on a chance to get the rewards of pre-ordering.

Actually on Halloween the Mad King did show up early..I was waiting for him at 12 and he never showed, thus I did not get my pumpkin crown for my 2nd char...I did end up getting 2 for my husband though...I was less than impressed at the time..

I think the tengu mask event was flawed from the start..and ya I know, I already ranted about it elsewhere. The directions to get to the monastery with a lvl 20 were at best cruel (there was no info from players who had actually made it there on any websites...so there was no help to be found) Upon finally making it to the monastery and doing all the quests you were told that you should see the master of celebrations when you had received 250 fangs..so you do...now here you are focused on the master of celebrations chat boxes appear and then poof it's over. (sure one could argue that the the chat boxes had the name "emperor" on them..but we weren't really paying that much attention..maybe that's out fault. Anyhow, No mask.

Out of the entire dist only 3 people ended up getting a mask. That was harsh. Just to make a point before anyone says "it was easy" to find the place...there were countless hundreds of people in most of the towns I was in asking "how do I get to the tengu mask place" (and no I am not exaggerating)...and when I had finally arrived at the monastery (at 1:00 am) I received an unholy amount of PMs asking me how in the hell I managed to get there as a lvl 20..I kept switching dist's and in each one kept getting the pms begging me to tell them...so I told them..hopefully they shared this info with others.

The point I am making is that I agree that this was not that well planned out..and that there are a lot of people who ended up getting the shaft. I ended up with 5 of the masks so I am not "pleading" or complaining because I am one of them. I just feel kind of bad for some of these people.

I feel that the 3 hour interval between visits should be cut down to maybe 2 hours or even better would be every hour on the hour. That, or they should just have a stationary NPC like a rune trader etc..that you can talk to at your leisure.

I had a pre release order since 08 MAR....it did not show, it might have even been put on back order...so I did not even get a chance to participate in Day of Tengu...besides the mask looks stupid anyways... the .jpg is on Guildwiki...

i just sold sets of 250 for 30k each

Good thing i didn't waste my time yesterday to get 250 fangs for nothing!

those that say he wasnt there at midnight please be more specific, i was there at midnight EST, and he was there on time not late not early, on time, then again he is an Emperor, and since when does royalty abide by our time standards?

yes to add to the complaint....

3 hours was not good timing and i never got the warning each time i warped to the monastarty for a count down. Yes i did get a warrning once before but when your trying to get a "head start" in the "head start event' it's hard to say to a team/misson "sorry guys i have to leave to collect my mask"


oh well.. not really mad at this, life goes on w/ out a mask. but for 100+ xx ecto and buying HOD 2 weeks ago... make me sick :-| and really pissed

Midnight pacific time. 3:00am Eastern time. This is the visit that people are complaining about when the emperor came up to 20 minutes early.

Ok, let me add this little bit of info. I was one of the fortunate few to be notified by Gaile Gray herself that the last visit would be at 11:40 pacific time.

I was in some arbitrary district of the Monestary and she came on (about an hour or hour and a half before the end). She talked to us for a little bit then went to collect naga fangs for her daughter. She confirmed there would be one more Emperor visit (there was some question about this at the time as well) at 11:40 pacific time. She specifically told us not to wait until 12:00. This was the first and only time I had heard about the emperor coming "early". I was in the process of questing for naga fangs, so I didn't hang in the Monastery after she left, but when i finished, I made sure to spread the word, at least in the district I came back to, because I knew people would expect it to be on the hour.

I don't know why they didn't use a global announcement, or why they had the emperor come at that earlier time, but then I haven't read what they had on their website about the timing of the visits either.

I can certainly understand people being upset about missing the last visit. And I certainly think there were a lot of unknowns about this throughout the day yesterday. I just think that we should realize that this was obviously an event thrown together at the last minute, and was ANet trying to make something fun to do and have. If we jump all over them for things like this that could have been done much better had they planned more, or given more notice, or whatever, then wouldn't that lead ANet to not do such things? Maybe next time they have a last minute idea for something for us to enjoy for a day or whatever, they may pass on the idea because they feel they don't have enough time to plan it and will just cause people to be unhappy ? Seems like ANet might be better off to not do these things.

So, sure the event could have been handled better, but I know I spent hours on the event yesterday doing the quests with about 7 of my level 20's and enjoyed it a lot (especially after I realized I could sell my naga fangs for so much money!!!).

Maybe ANet has good reasons for the early Emperor arrival, I don't know. Maybe they have good reasons for using the Emperor instead of a trader, I don't know. I can tell you that the arrival of the Emperor and our interaction in the district was very fun, which would be missed out on with just a trader. It was a fun event when the Emperor came, and that is what it was supposed to be - a fun event. If you substitute a trader for the Emperor, wouldn't it have been just another quest with quest rewards?

All in all, I think they made one hell of a game, twice now, and I'll give them the benefit of the doubt.