Hopefully Anet will take the time to comment on this post and put to bed once and for all the issues surrounding Europe and to some extent Korea regarding the favour WaW implementations. It IS a long post and I humbly request that AN will take the time to read it.
Indeed Anet are probably the most responsive set of developers I have ever purchased a game from(and I bought 3 copies of GW so the whole family could play). However this responsiveness is a double edged sword. People demand attention and fixes almost on a continual bases and I’m sure Anet considers and notices them all.
I am also aware and grateful of the long hours and heartache that has gone into the preparation of Sorrows and Grenth and how that must have taken priority and I understand and very, very much appreciate that.
However, I would like to focus on one issue that affects many thousands of players across two thirds of the regions in the Guild Wars game. That one is the current implementation of the Favor system. Note throughout this letter I am talking about Korea as well as Europe but since I live in Europe I have done the most analysis on that region.
If I am wrong, then I humbly apologise, but I care enough about the game and the people I meet not to sit down and not query the status quo.
I am sure when the game was first designed the World at War concept was great(and indeed it is a great idea) and that the idea of having the world fighting for supremacy in an RPG excited the developers and beta testers no end.
However, and I believe through no fault in the game design. The current WaW implementation has led to a significant number of people
o Being disenchanted with the game and leaving
o Changing to US servers, thus reducing the gaming experience and pleasure for those left behind.
o Taking up AN PR bandwidth by asking questions about it
I base these view on simply going round and noting the numbers of people in most regions. It’s got to the point where I am seeing the same names again and again wherever I go. If the game in EU was highly populated I should not be remembering characters I saw the day before.
Other methods I used we’re chatting to friends, reading forums and noting what people were saying in all chat.
I’m sure AN did not plan it out this way, it’s simply the effects of an evolving game. However, if something is not working, time to fix it.
To assist in my analysis and to make sure that I was dealing with what I observed rather than my opinion I have been noting down the dates, times and regions in which favour changed. I have done this for the past few days and I believe I have enough data for a reasonable trend to appear. To be sure I will update the graph and figures once Sorrows has been released so that a fair comparison can be made.
I’ve made a graph showing favor times according to date and time since the 31st of August till now. I am fully aware that these were recorded only when I or friends were online, so the picture is a little incomplete. I am sure AN will have the correct figures.
I have split out the European peak hours as a % as this represents the time when most people would be looking for Fow/UW access. Peak hours is when most players are home from work or school, and are able to play the game. To them it doesn’t matter if EU has favour outside of those hours as they are unable to play the game.
Notice the huge disparity between the US, Korea and the EU. Now, take into account the peak hours calculation and it become very clear what the issue is. Remember this isn’t perception it’s recorded data.
I won’t pass personal comment on the figures as they speak for themselves. Suffice to say in terms of ability to access these more challenging areas of the game, Korea and especially Europe is at a huge and very discouraging disadvantage.
There was statement made on a website that was part of Fansite Friday.
To be objective, no source was given to the statement, but since it was linked from the official GW website I can only assume that the statement is an approved one. As IMHO AN would not allow a potentially damaging statement to be linkable from their official site.
Even if the statement is incorrect it by no means invalidates the data and observations in this letter, but I have used it to highlight the issues some more.
Now, lets see how this matches up with my observations.
The tie between PvP and cooperative player was built with intent, as a design choice that helps to emphasize the dual nature of Guild Wars and to nurture the connection between the two types of players. As PvP players may engage in cooperative play in order to build their character, those who engage solely in cooperative play come to appreciate the access to new explorable areas made possible by the PvP player. We will continue to examine many aspects of PvP and cooperative play, and to weigh how they interact and nurture one another, as we launch the Sorrow's Furnace Update and while we prepare for the start of the tournament season.
I completely agree. The Waw Concept is a great idea. However as the above data shows, again thru no fault of AN it is now unbalancing the game, driving players away and causing a great deal of frustration to thousands of players.
Now we come to the contentious statement
Now, in light of this question, I want to say that we are very aware that players in Europe have less access to the Fissure of Woe and The Underworld than players from other regions.
Correct, as seen from the above stats EU only holds (5.14%) of the time.
This leads us to two things that we can do: (1) We can make adjustments to help balance that access out most evenly, and (2) We can expand content to allow the same type of fun, high-level exploration and combat in other areas that do not have the same sorts of access requirements.
Please can you confirm that you will be doing 1 AND 2, 1 or 2?
Now of course there is the alternative that more EU guilds fight in the HoH, but it is now a vicious circle. Why do I say that?
o People have left for the US servers reducing the numbers of available players
o Language/culture differences
o Lack of interest in Pvp
Lack of favour and competition have driven EU guilds to the US, the existing EU guilds are valiantly trying to put up a fight(and us non PvP types really thank you for it), but often they are fighting a losing battle as if testified several times teams of one region decide to gang up on one of another there can and will only be one result.
The change to option 1 is logically trivial and needs only the removal of a single condition statement. If you still wanted to make the favor system mean something then add a faction multiplier if your region has favour. Again a simple change that has no negative effect on game balance, in fact it helps restore it
Logically, Two simple condition statements is all it would take to fix this(two if you wanted to still reward favour). Now I’ve not seen the code so cant say for sure of course, but logically this is all it would take.
I believe the solution is to increase faction rewards based on favor. It fits within the lore of the game, is easy to do and rewards both PvP and PvE players alike.
Fissure of Woe and The Underworld are both fully optional.
IMHO this is incorrect, when your region does not have favour those areas are closed, therefore it is not optional(or even fully

Yet we realize they are elite PvP areas, and that for some players, they are the most fun and the most rewarding areas in the game.
Correct, they are also the source of the most valuable and elite items in the game. They also represent a repeatable source of XP and therefore skill points, thus affecting all areas(PvP and PvE) of the game. Not being able to obtain skill points so rapidly in the EU/Korea regions creates an imbalance in the game, in addition to the obvious reduction in gameplay experience issues.
But consider Sorrow’s Furnace and Grenth’s Footprint. They will be more readily entered – no cost, no timing issues – and they will offer the same quality of experience and reward as Fissure of Woe and The Underworld for high-level players. By offering these new areas, we provide a variety of experiences and opportunities, and we will continue to expand such options in the future.
This is very much appreciated and we are all looking forward to playing it, however both these areas are available to the regions with favour. So no matter what is implemented(unless it’s favour based) then the game imbalance will still be there.
The above reads like Sorrows and Grenths is an alternative to the Fow/UW, and indeed it is. But it is only a true alternative if all regions are open.
For example let us say it takes 100 hours to complete the Pve side of the game. The UW and Fissure will take on average 15 hours to complete all the quests(from experience). That means that for 95% of time Europe has 15% LESS game content for the same or more amount of monetary investment in the game. Adding more content, available to all regions. Does not detract from that fact, although it may reduce the percentage somewhat.
The Frog/Dev And Gaile Grey have stated that people would be rewarded for staying in Europe.
Please can you state now and clearly what those rewards are going to be. IMHO you owe it to thousands of people wanting full and unrestricted access to your superb game to change the way the systems works, as by the numbers and analysis above it’s clearly broken.
I honestly and truly believe that a "dont worry we're working on it" will not help resolve the issue, but only add to the frustration.
For example, if I said to you
Use my eight bedroom house as much as you like for 50 bucks, don’t worry about using four of the rooms tho as the other four will keep you happy for hours. Oh, and don’t worry about the Americas, although they paid the same (or less than you) they can use all eight most of the time, but honestly your four will suffice for all you want to do.
Wouldn’t you feel cheated? Wouldn’t you want to have the option of using the other four as well?
There have been a number of suggestions on how to change the current system, and I do trust in your ability to make the correct choice. However, hopefully this long missive makes it clear that something has to be done to resolve this issue, otherwise I fear for the longevity of the game in the European servers and the ability for Anet to maintain interest in GW up to and including chapter two.
Remember, logically one simple condition change is all it would take. Over to you AN and thanks for reading.