Can Someone tell me what this error is?

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Can someone tell me wtf this error is or how to fix it, thought reinstalling gw would fix it but nope. Heres a screen shot of the errors

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

First off what is 64ace.exe? Where is it located on your pc. Is it a hack program? It doesn't sound like GW executable but I could be wrong...don't have GW system infront of me. If it is a legit program and not GW then take it out of your startup group to keep it from running while using your PC. If it is something you don't need like spyware then run a spyware cleaner twice to get rid of it. Next run a chkdsk in safe mode to see if you have a bad sector on your harddrive. Then run memtest86 to see if it is your memory. The memtest86 test will take awhile so do that last. Also is this a re-occurring problem that just started or has it gotten progressively worse? Good luck.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

The 64ace.exe was in a folder named FINDERRORBOWSTOOL which I have no idea what that is, I am going to try what you suggested next at the moment.

It says the 64ace.exe is in use if this is any help to figure out what it is.


I try to run safe mode but all that happens is a regular restart?

And also this has been happening for the past 2 days, about when I try to zone, sometimes everytime and sometimes it takes a while for this to pop up.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

Is that folder directly inside the Program Files folder or is it somewhere else? Could you please put the path to the folder here. It may be spyware and will need to be taken out. If you can go through your Add/Remove interface and remove all programs that you did not knowingly install. If you haven't done this yet you will be in for a surprise...there is likely a ton of stuff there is you surf the internet. Please also list your Operating system here.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

C:/Documents and Settings/All users/App. Data/FINDERRORBOWSTOOL

I got rid of the 64ace.exe but there are about 25 other exes in there which.

For the add/remove I have many things in there which I have no knowledge of but it wont let me remove there.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

Are you logged in with Administrator rights? If you are just get rid of what you can. Most likely all the other stuff you have in there is spyware and it is a nightmare to get rid of sometimes. If you have a real copy of Windows then download their spyware remover and run it 2X and have it clean everything. Please also post your Operating System. Is it Windows Xp or Windows 2000.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Quote:
Originally Posted by pegasux
Are you logged in with Administrator rights? If you are just get rid of what you can. Most likely all the other stuff you have in there is spyware and it is a nightmare to get rid of sometimes. If you have a real copy of Windows then download their spyware remover and run it 2X and have it clean everything. Please also post your Operating System. Is it Windows Xp or Windows 2000.
I do have Admin rights, and sometimes it says the item is in use and can not be deleted. I have windows xp and I ran the spyware yesterday and a virus detector and found 25 spyware programs and 10 viruses but I dont think that the viruses had anything to do with guildwars.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

ok first things first, did you update your virus definitions and is it in auto protect mode? ALso what antivirus program are you running?

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

Also hit these keys at the same time on your pc ctrl+shift+esc. then click on processes and stretch the window screenshot it and post it here showing all the processes. Also do the same with your add remove programs. There will be another one but we will do that last.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Quote:
Originally Posted by pegasux
ok first things first, did you update your virus definitions and is it in auto protect mode? ALso what antivirus program are you running?
It is updated, and I scanned it 2 times, one with norton and one with PCpitstop.com, I also have norton as anti virus and my internet has a anti virus program built it as the company said.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

The thing that worries me is that you had 10 virus when you did a scan. Norton should have picked it up if autoprotect is on. Just double check to make sure that it is on. Post the pics if you can.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Quote:
Originally Posted by pegasux
The thing that worries me is that you had 10 virus when you did a scan. Norton should have picked it up if autoprotect is on. Just double check to make sure that it is on. Post the pics if you can.
The thing is I think Norton gets currupted by a virus I cant find but I am planing on either buy a new version or something else.

Also how come it wont let me open up in safe mode...all it does is open up normaly when I choose safe mode.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

not sure...do you get the windows startup or do you get a list of files running by real fast when you choose safe mode? If you select safemode you should be taken to it...never seen it not do that.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

One thing i forgot, go into your virus history and retrieve the names of the virus that you got and go to the symantec site to see if there is a removal tool for it. Norton will not always remove the entire virus or clean the mess that it left...the removal too if any should do it though.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Quote:
Originally Posted by pegasux
not sure...do you get the windows startup or do you get a list of files running by real fast when you choose safe mode? If you select safemode you should be taken to it...never seen it not do that.
Well I do get a list of files, sits there for about 2-5min and then starts up normaly.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

can you go into safe mode with command prompt?
If you can post those screen shots it would be really really helpful.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Quote:
Originally Posted by pegasux
can you go into safe mode with command prompt?
If you can post those screen shots it would be really really helpful.
I dont think I know how to or if I do it slipped my mind .

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

the screenshot or the safemode with command prompt?

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Quote:
Originally Posted by pegasux
the screenshot or the safemode with command prompt?
The safemode with command prompt.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

when you are restarting your pc you will see a screen that says hit F8 or F6 i forget which but hit that key to go into safe mode startup ortions. if you can get there then you can get to safemode....the the graphical one first and see if you can get in and if not then do the comand prompt mode and type in the command chkdsk /r

Pharoke

Pharoke

Lion's Arch Merchant

Join Date: Apr 2005

Washington THE State(Not DC)

W/Mo

Quote:
Originally Posted by pegasux
when you are restarting your pc you will see a screen that says hit F8 or F6 i forget which but hit that key to go into safe mode startup ortions. if you can get there then you can get to safemode....the the graphical one first and see if you can get in and if not then do the comand prompt mode and type in the command chkdsk /r
F8 before the windows splashscreen. Menu choices come up and choose safe mode command prompt.

Pharoke

Pharoke

Lion's Arch Merchant

Join Date: Apr 2005

Washington THE State(Not DC)

W/Mo

Quote:
Originally Posted by pegasux
when you are restarting your pc you will see a screen that says hit F8 or F6 i forget which but hit that key to go into safe mode startup ortions. if you can get there then you can get to safemode....the the graphical one first and see if you can get in and if not then do the comand prompt mode and type in the command chkdsk /r
F8 before the windows splashscreen. Menu choices come up and choose safe mode command prompt.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Well I got it to start safe mode, and got to where it asks to pick a user, and when I do it restarts my computer...any idea about this?

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

I did a quick search on the 64ace.exe thing, you might want to check out this thread

http://tomcoyote.com/forums/lofivers...hp/t22024.html

apparently it's part of a little piece of malware known as LOP

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

Man you got so serious issues with your OS. Like dargon said it's probably Malware. Let's give this a shot first since the spy/malware is hosing you. Log into your system normally and then go to the run command and type in msconfig, then go to the startup tab. your going to have to screenshot this one after you expand the command window to show where the executable is.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Quote:
Originally Posted by pegasux
Man you got so serious issues with your OS. Like dargon said it's probably Malware. Let's give this a shot first since the spy/malware is hosing you. Log into your system normally and then go to the run command and type in msconfig, then go to the startup tab. your going to have to screenshot this one after you expand the command window to show where the executable is.
So you are talking about the tabs in start/all programs/start up?

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

yeah the last one that says startup. Once you click on there you will get a window that will have 3 section. Expand the one that says command window as much as you can and screen shot it.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Hopefuly this is the right thing.

sir-ireland1

sir-ireland1

Pre-Searing Cadet

Join Date: Dec 2005

Dublin

(Sofa)

W/E

i get that same problem but it also says low virtuil memory and the game crashes it hapens every now and again

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

sorry that's the wrong thing but delete both of those out of there. Ok do this: START --> RUN --> type in the following without the quotes "msconfig" --> CLICK OK.

New window popsup: --> CLICK ON THE LAST TAB LABLED STARTUP

Within that new window expand the portion that says COMMAND. You will be able to stretch the border on that to expand. This window will show where the startup file is located. Once you get that screenshot it.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

sir Ireland, if you get a low virtual memory error do this. It does require a restart though. RIGHT CLICK YOUR MY COMPUTER ICON --> CHOOSE PROPERTIES --> CLICK THE ADVANCED TAB --> CLICK ON THE PERFORMANCE OPTION BUTTON --> WHERE IT SAYS VIRTUAL MEMORY CLICK ON CHANGE --> UNDER MAXIMUN SIZE ADD 256 TO IT ( I am assuming you have 256mb of memory). If you still get the same error then increase it in 256MB increments. Also if you have 2 seperate hard drives (not 2 partitions) move you paging file to the other drive entirely. This will free up your primary drive and let you run a little smoother. Let me know if this helps.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Ok heres the screen shot

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

ok on that first set uncheck items 4 - 11. Then give me a screen shot of the next items down. (NOTE TO EVERYONE: UNCHECKING THESE WILL NOT DISABLE THE PROGRAMS, YOU CAN STILL ACCESS THEN, THEY JUST WON'T START AUTOMATICALLY WHEN YOU LOGIN)

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Heres the second part of it, ...the rest are disabled already, but most of them I dont even use anymore or dont have them.

edit: They were the same links

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

you can uncheck everything else in there also. next page

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Ive looked through the rest, and I dont have any of the files on my computer anymore, not sure why they still show up though. If you still want to see I can put up.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

that's ok...just make sure you are not unchecking items that are required though. make sure you recheck this at at least once a week. You should also run a spyware scan to clean some of that junk out after you restart. you should also still run a chkdsk now after you restart. just go to a command prompt and type chkdsk /r
Let me know if this helps...if anything you should notice your system running faster now.

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

I do feel the speed increase, im gonna need to try to delete some files that I cant but other then that I think I should be fine for now. Ill try guildwars for a sek and see if the error is gone.

Thanks for your help.

pegasux

pegasux

Jungle Guide

Join Date: Nov 2005

New Mexico < PUKE >

Elite Rogues Inc. [ER]

no prob...like said though make sure you run chkdsk /r

FCtSteveO

FCtSteveO

Desert Nomad

Join Date: Aug 2005

Well I think the Application error is fixed, but the "Error" on the picture, the 2 smaller boxes still ocour, any idea what that is?