Problems with Pre-order, key issues, store problems then POST HERE

samborarocks

Ascalonian Squire

Join Date: Jul 2005

Texas Justice

W/E

Rok,

I got mine from EB, they did the same thing. I had to pre-order the full version to get the bonus disk. I ended up pre-ordering the CE....

SR

My Sweet Revenga

Krytan Explorer

Join Date: Nov 2005

R/

I bought mine from EBgames for $5. But the point of my post isn't bragging or anything. It's this:

Anybody wanna explain to me why I walked into my local futureshop and saw piles and piles of the pre-order sitting on a shelf...... with a sticker price of $34.99!!!!!

I know futureshop is known for the over-inflated mark ups.... but wow.

Former Ruling

Grotto Attendant

Join Date: Oct 2005

Cedartown, Georgia

R/

Quote:
Originally Posted by Rok
Well I just got back from my local Gamestop, the EBgames in town did not have the prerelease at all...Gamestop did.

However they would not let me purchase it seperately without preordering Nightfall. The only bonus is that it was free if I preordered the CE, full price ($5) if I just preordered the regular edition. So since I wnat the CE anyway I prordered it there. Just did not like being forced to if I wanted the "seperate" prerelease retail package.

Since all I paid was $5 for the preordering I may just pick up the CE somewhere else anyway.
Like I mentioned in an earlier post, the local level of EBgames/Gamestop is really not predictable. Whether YOUR specific store gets them or not is luck, and how they handle them is their business :\

TXAR-CUT

TXAR-CUT

Academy Page

Join Date: Nov 2005

Catalonia, Spain

CDT

Dev Quotes:

Missing keys
Originally Posted by Alex Weekes 9/15


Pre-order items not on account permanently until Nightfall Key is put in
Originally Posted by Gaile Gray 9/17[/QUOTE]


Just say one thing, this information is wrong.
Its true that the character slot is activated when u introduce the Nightfall retail key, but the weapons r still accesibles just introducing the command
----> /preorder

Frostty1

Frostty1

Pre-Searing Cadet

Join Date: Mar 2005

The T Dot

Quote:
Originally Posted by Knightsaber Sith
I'll start by saying you don't get the bonus slot nor the bonus weapons til you add your retail Nightfall key.
http://www.guildwarsguru.com/forum/s...0&postcount=16
Also at the moment; the bonus pack wont show up in the key management screen til you add your retail key.
Not to be contrary but, the key shows up under my account management. I did NOT use my account to play the GW:NF preview. I only added my PBP key two days before the event, well after the PBP went on sale. It also shows up on my friends account, who did participate.

Quote:
Originally Posted by Knightsaber Sith
To those of you in disbelief because some people already got their weapons; that can be explained. Early on the day the bonus pack went on sale; there was a bug that allowed people to spawn the weapons early which was patched after a few hours. Now it works as intended; and you can't spawn the weapons til you add your retail key. Those of us that spawned the weapons before the patch still have them in our inventory.
I used the global preview key to try out GW:NF, I did not use my actual account. Since I was using a "temp" account, I wasn't able to use my PBP items during the event. Last night, on my account, just for kicks I typed /preorder and I was indeed able to use my PBP items.

Knightsaber Sith

Knightsaber Sith

Furnace Stoker

Join Date: Aug 2006

Few Fallen Heroes [FFH]

W/E

Quote:
Originally Posted by Frostty1
Not to be contrary but, the key shows up under my account management. I did NOT use my account to play the GW:NF preview. I only added my PBP key two days before the event, well after the PBP went on sale. It also shows up on my friends account, who did participate.

I used the global preview key to try out GW:NF, I did not use my actual account. Since I was using a "temp" account, I wasn't able to use my PBP items during the event. Last night, on my account, just for kicks I typed /preorder and I was indeed able to use my PBP items.
You're quite late. It's different now as they patched it like two or three weeks ago but everything I said was true at the time it was posted. Next time; try responding atleast during the same week as stuff changes all the time >_<

Sasuke The Betrayer

Sasuke The Betrayer

Wilds Pathfinder

Join Date: Jan 2006

Los Angeles

Pink Pearl

Mo/Me

I'm don't understand what's the commotion about, but I have my preorder weapons on all my characters so far. I'm killing Charr with my Warrior's sunspear xD

Former Ruling

Grotto Attendant

Join Date: Oct 2005

Cedartown, Georgia

R/

Quote:
Originally Posted by Sasuke The Betrayer
I'm don't understand what's the commotion about, but I have my preorder weapons on all my characters so far. I'm killing Charr with my Warrior's sunspear xD
There was a week or so there where they weren't spawning when you used the /bonusitems though.

At the same time, they fixed what shows up in your account management.

The "Commotion" is all over about that.

Now its about the people that are rushing to get the prerelease boxes

Seren

Ascalonian Squire

Join Date: May 2006

Tijger Claw

W/Mo

tried to take advantage of the pre-order special offer with Amazon "free pre-order pack when you buy Guild Wars: Nightfall" however what they fail to tell you is that yeah sure you can get the free pre-order pack but you can only order one.

Now considering my husband and I game together it would be divorce time considering the arguements if we had to share so we always buy 2 - only problem this time is that the free pre-order is now no longer free since I have to place 2 separate orders and therefore pay shipping over seas twice.

There is no mention of the fact you can only buy one of the special order any where on Amazon and I have gone through their terms and conditions in fine detail. So be warned if you are trying to order more than one of this special offer since the normally reliable Amazon is this time no longer a friend!

Update - Amazon came through and apologised! They are shipping 2 copies at the same time and have removed shipping costs for both!

bobrath

bobrath

Wilds Pathfinder

Join Date: Jun 2005

Texas

Scouts of Tyria

I went into my local BB two days ago and there was no sign of the prebuy or bonus packs. I asked one of the blue shirts if he could look in RSS (in store inventory system) instead of the bestbuy.com web site. Sure enough they were in the back.

He brought out the box with both the bonus pack AND the pre-order box. He assembled the pre-order box and slid the bonus into it. ... Yup, I quickly smiled, said thanks and went up to buy the $10 pre-order box.

Course now I'll have to go thorugh something similar for the actual game when it comes out. Seems really odd that they aren't putting the items out on display. So be sure to ask if you don't see it.

Cow Tale

Cow Tale

Lion's Arch Merchant

Join Date: Oct 2006

Ocean Shores, Washington

Last Sun Rise

W/Mo

the olympia gamestop store had a whole bunch when i was in there the other day for $5

Esprit

Esprit

Desert Nomad

Join Date: Jun 2005

Dvd Forums [DVDF]

E/

Quote:
Originally Posted by bobrath
...

He brought out the box with both the bonus pack AND the pre-order box. He assembled the pre-order box and slid the bonus into it. ... Yup, I quickly smiled, said thanks and went up to buy the $10 pre-order box.

...
At least your Best Buy came out with the box and the bonus pack. The guy at my Best Buy only came out with an unassembled pre-order box. I had to ask for the bonus pack.

KiyaKoreena

KiyaKoreena

Desert Nomad

Join Date: Jun 2005

USA

Kirins of Holy Light

N/

Finally got ours. We're in GA , USA. They arrived at Best Buy yesterday (any other store nearby still didnt have them) Had to buy the pre-order too to get them for 4.99 price, otherwise would be 9.99. I was hoping on getting them from Amazon, but the Amazon store sold out before I could check out (Thanks Amazon for emailing me like you said you would when they became available...) and I am not paying 10 to 25 from resellers on there. I hate pre-ordering from Best Buy because getting a CE depends on if they even order any in and if you get to the store before anyone else who wants one. *crossing fingers*

SolidShadow

Krytan Explorer

Join Date: Apr 2006

holland

Mo/Me



This is what i call preorder key problem. Names are censored.

How to ignore a question without solving it lesson 1 presented by the guildwars support team.

Sir Skullcrasher

Sir Skullcrasher

Furnace Stoker

Join Date: Jun 2005

California

15 over 50 [Rare]

W/Mo

Quote:
Originally Posted by SolidShadow


This is what i call preorder key problem. Names are censored.

How to ignore a question without solving it lesson 1 presented by the guildwars support team.
Just to clarify the preorder stuffs.

1) You get a free slot for buying the bonus pack and it WON'T be active until you load in Nightfall CD-Key

2) The extra two slots came from Nightfall CD-Key NOT the bonus pack. And like the above, you need to wait till you activate the Nightfall key to get the remaining two slots.

Knightsaber Sith

Knightsaber Sith

Furnace Stoker

Join Date: Aug 2006

Few Fallen Heroes [FFH]

W/E

^Yeah.... it was confirmed that you could only have one bonus key per account, that the slots wouldn't be applied to your account til you add your Nightfall retail key, and that Nightfall would add two slots when added to an existing account -weeks before the bonus pack went on sale. So I'm not seeing what you're getting at. Don't blame the support team for your failing to look into the details of the bonus pack at all before buying it.

You claim they ignored your question
Quote:
How to get my other 2 character slots when nightfall arrives?
They assumed you meant how can you redeem the other two bonus packs you bought and responded
Quote:
Guild Wars accounts do not allow multiple keys of the same type to be added.
So they did answer your question rather quickly and that answer was that you can never redeem the other two keys.

Silverwarp

Ascalonian Squire

Join Date: Apr 2005

San Francisco, California

R/Mo

Does anyone know whether or not if you preorder at Wal-Mart, it'll come with the prerelease packs?

Outpost.com wisen up and changed it so the price is 50 bucks now.

Knightsaber Sith

Knightsaber Sith

Furnace Stoker

Join Date: Aug 2006

Few Fallen Heroes [FFH]

W/E

From the looks of it Walmart has the standard edition game for $40 and the standard edition+tshirt for $50 and collector's for $60; no mention of the bonus pack though.

Lord Oranos

Lord Oranos

Krytan Explorer

Join Date: Aug 2005

Fort Aspenwood

I dont know if this is how its supposed to work or not, but I just walked into my local EB to pre-order the CE and the person working just gave me the pre-release pack.

Its a nice fact you can get the same items customized for each of your characters .

Commander Ryker

Site Contributor

Join Date: Jun 2005

R/

Quote:
Originally Posted by Silverwarp
Does anyone know whether or not if you preorder at Wal-Mart, it'll come with the prerelease packs?

Outpost.com wisen up and changed it so the price is 50 bucks now.
There is no pre release pack like there was for Factions. What there is, is a bonus pack that comes with a free character slot and something else (I forget).

Silverwarp

Ascalonian Squire

Join Date: Apr 2005

San Francisco, California

R/Mo

Quote:
Originally Posted by Commander Ryker
There is no pre release pack like there was for Factions. What there is, is a bonus pack that comes with a free character slot and something else (I forget).
Well, that's more or less what I meant.

Belle

Pre-Searing Cadet

Join Date: Sep 2006

Ohio

Defenders of Gods [DOG]

E/Mo

My pre-order from Best Buy arrived the other day. All that was in the package was a flat box. Nothing else. The bonus package was not online when I ordered. The NF box has a sticker that says "Pre-Order Box". So, I take it from reading this thread, that this is not the bonus package. All this gets me is $10 off the purchase of the game.

Eviance

Eviance

Desert Nomad

Join Date: Nov 2005

Eh I forget... o_O

Biscuit of Dewm [MEEP]

R/

Quote:
Originally Posted by Belle
My pre-order from Best Buy arrived the other day. All that was in the package was a flat box. Nothing else. The bonus package was not online when I ordered. The NF box has a sticker that says "Pre-Order Box". So, I take it from reading this thread, that this is not the bonus package. All this gets me is $10 off the purchase of the game.
One can always hope. We were also charged $10 for each one we got and told that it didn't count off of our purchase that it was being sold as like a seperate game. Might as well have just gone ahead and purchased the character slot ingame for that o_O

*sighs* And yes mine to says "pre-release"

Sir Skullcrasher

Sir Skullcrasher

Furnace Stoker

Join Date: Jun 2005

California

15 over 50 [Rare]

W/Mo

God i love Gamestop and it's dumb employees! Lady, you should try and preorder from there cuz they giving out the preorder bonus pack for free.. i think.

Eviance

Eviance

Desert Nomad

Join Date: Nov 2005

Eh I forget... o_O

Biscuit of Dewm [MEEP]

R/

Well we checked gamestop and they didn't have any, said they wouldn't be getting any either o_O

We got ours from EBGames in the Mall, go fig they can't read a box!

pug_ster

pug_ster

Lion's Arch Merchant

Join Date: May 2006

I dunno

N/Me

Any one of you got into the deal a few weeks back at outpost.com where you get nightfall plus bonus pack for $40? The pre-release pack is still 'backordered'. Anybody got it shipped yet? Thanks.

forever

Frost Gate Guardian

Join Date: Jun 2005

I ordered the CE with bonus pack from outpost.com last month, and the order status is still backordered. I received an email from outpost.com saying that they didn't have a definite ship date and asking me if I still would like to keep the order active. I really have no idea if they would eventually get the bonus pack or not.

noblepaladin

Krytan Explorer

Join Date: Jun 2005

Quote:
Originally Posted by Belle
My pre-order from Best Buy arrived the other day. All that was in the package was a flat box. Nothing else. The bonus package was not online when I ordered. The NF box has a sticker that says "Pre-Order Box". So, I take it from reading this thread, that this is not the bonus package. All this gets me is $10 off the purchase of the game.
My pre-order arrived from Best Buy today, it was the bonus package. I just added the bonus key and got to use some of the bonus items too (I thought they were disabled until Nightfall?). It is free with pre-order of Nightfall collectors or normal editions (free shipping on bonus pack too).

Rudhraighe O'Hagan

Rudhraighe O'Hagan

Lion's Arch Merchant

Join Date: Nov 2005

The Adventurers Society

Mo/Me

In my haste to guarantee that I had the preorder for Pre-Event...
I find myself with 3 maybe 5 unopened PreOrder Boxes is there any way that I can resell these items to players that cannot obtain them?
I even have leftover Prophecies and Faction Preorder Boxes <Sigh>
Rudhraighe O Hagan

Knightsaber Sith

Knightsaber Sith

Furnace Stoker

Join Date: Aug 2006

Few Fallen Heroes [FFH]

W/E

^All you can do is give they serial keys to your friends. Selling the keys for ingame money is technically against the rules; plus you probablly wouldn't get much even if you could find a buyer.

jackie

jackie

/retired

Join Date: Dec 2005

On the Beach

Just got an email from a Finnish retailer saying that game is propably shipping to customers next week because they haven't heard anything about the Nightfall yet. Any other Scandinavian having problems or know perhaps an online store around here parts that actually might have the game already? Same happened with Factions.

Weekend plans down to toilet

Jarn103

Ascalonian Squire

Join Date: Aug 2006

Angry Dragons

R/E

Rudhraighe O'Hagan, is there any way I can get one of the codes? I ordered two copies of Nightfall from outpost.com, one for my brother and one for me, and they're only sending us one pre-release bonus pack.

Knikolaes Asaru Dravin

Pre-Searing Cadet

Join Date: May 2006

The Guild of Dark Haven

R/W

Since this appears to be the thread for keys -- BEFORE I go harassing tech support -- did anyone else get the following issue?

I just received my collectors edition of nightfall + bonus pack. I have already successfully entered retail and bonus item keys. However there is a key here that says "Bonus Music Key".

The problem i am having is it is only three sets of characters, not five, so the client will not accept it as it thinks it's only a partial key.

Anyone else having this issue or know how to handle it before I start emailing support with something possibly my fault?

Actions taken:

Attempted to enter key - because it is partial key "NEXT" never activates
Read the NC Play FAQ - no references to such a key
Visited directsong.com - no Nightfall music even exists on that site.

Hope I can find an answer here as i know if I have to go through support it'll be a few days . . . .

Knightsaber Sith

Knightsaber Sith

Furnace Stoker

Join Date: Aug 2006

Few Fallen Heroes [FFH]

W/E

The music key should go through direct song; maybe they just don't have it up yet.

Termil

Ascalonian Squire

Join Date: Aug 2005

Protectors Of Peace (PoP)

N/

Went out and got Nightfall on 10-26-06. I open the game and there is no CD access key. Now what? I WANNA PLAY

LumpOfCole

LumpOfCole

Krytan Explorer

Join Date: Jul 2006

Orlando, FL

Rt/

Is the DirectSong login / key-entry page giving anyone else problems?

Geko

Frost Gate Guardian

Join Date: Jun 2006

Quote:
Originally Posted by LumpOfCole
Is the DirectSong login / key-entry page giving anyone else problems?
I can't download music form directsong.com
Quote:
Microsoft VBScript runtime error '800a01f4'

Variable is undefined: 'gwf_customer_id'

/gwnf_ProcessRegistration.asp, line 82
How I can use new dances?

Mimi Miyagi

Mimi Miyagi

Wilds Pathfinder

Join Date: May 2005

Port Orchard, WA

The Second Foundation: [TSF]

Quote:
Originally Posted by Knikolaes Asaru Dravin
Since this appears to be the thread for keys -- BEFORE I go harassing tech support -- did anyone else get the following issue?

I just received my collectors edition of nightfall + bonus pack. I have already successfully entered retail and bonus item keys. However there is a key here that says "Bonus Music Key".

The problem i am having is it is only three sets of characters, not five, so the client will not accept it as it thinks it's only a partial key.

Anyone else having this issue or know how to handle it before I start emailing support with something possibly my fault?

Actions taken:

Attempted to enter key - because it is partial key "NEXT" never activates
Read the NC Play FAQ - no references to such a key
Visited directsong.com - no Nightfall music even exists on that site.

Hope I can find an answer here as i know if I have to go through support it'll be a few days . . . .
I have the same problem.

Chief

Chief

Site Contributor

Join Date: Apr 2005

http://www.directsong.com/gwnf_graphic.htm

Visit this site and follow the directions provided and enter your key that was provided with your purchase.

ascdga

Pre-Searing Cadet

Join Date: Apr 2006

Lords of Fufutopia

W/Mo

Quote:
Originally Posted by Termil
Went out and got Nightfall on 10-26-06. I open the game and there is no CD access key. Now what? I WANNA PLAY
I have the same exact issue. Bought my copy from Best Buy in San Carlos, CA. No access key in the box!! I emailed NCSoft with the problem and I'm going to try to exchange at Best Buy but I doubt it will work.