You know what happens when all a video game company does is Fanservice?
You end up with crap like this:
http://en.wikipedia.org/wiki/Final_Fantasy_X-2
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No depth. Just PURE fanservice.
If ANY sort of artist (musician, painter, game designer) stopped creating and instead all they did was listen to their fans, what do you get?
A sell out. Something with no heart.
Something that didn't come from their HEART.
Something that came from their minds and hungry wallets.
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I'll make an analogy using my job.
Im a digital artist. I draw stuff (*golf clap*)
Now....If i client comes up to me, and says to me "Hey, can you make an illustration based on the concept of a 'Formidable Challenge' ?"
Im going to sit down and brainstorm and come up with ideas and present to the client.
Now heres the thing. Some clients will always think they know better. THIS ALWAYS HAPPENS.
"Blah blah, but this other guy did this, why dont you do that? why do you have to do that?"
Just SHUT UP and let me do the job you paid me to do. I'm designing FOR YOU. YOU are not designing for yourself because YOU werent trained to. YOU dont have the experience, the technical know-how, or the right mindset to do the job you hired someone else to do. Just TRUST me to do my job. And trust yourself that you picked the right artist.
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All you see is your piece of the puzzle. The creator's job is the see the whole picture.