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Originally Posted by Nemon
I appreciate the response from Gail, what i don't appreciate is all the damage control and PR smoke blowing. Just fess up, say sorry and work on making ppl happy.
PR tactics just make me angry. Stop trying to spin this screw up as a positive thing.
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I agree with this sentiment. I'm not terribly upset that there's no Elite mission yet (could care less about the title - it has no effect on gameplay, what's the deal?), even though I was looking forward to it. It's the principle of the whole thing, and how it's being handled by CR (not PR, ie Gaile).
Instead of a simple "We had some time constraint issues and couldn't get it in by release, sorry! As soon as we finish it, we'll get it out to you in the form of an update!", we get (in a sense) "Hey, good news! You're going to get a -FREE- update, completely courtesy of us! Isn't that so cool!? Wait, what? We, uhh, never promised that it would come with the game, what are you talking about?"
I know that's not exactly what was said, but that is the gist of it. It's as if instead of what was promised to be in the game at release, we're now being told that we should rejoice because it's going to come absolutely free in a couple of months - or whenever they're done with it. Yay! Sounds like a deal to me!! /sarcasm
EDIT: BTW, I'm not blaiming any of this
on Gaile herself. I'm saying how it was handled by her job description (as in information passed down to her on how to handle it) was all out of whack. Please don't take this the wrong way, Gaile! You're still my hero!