The Lag Poll (as of Tuesday, 10 July) - Guild Wars Guru archive powered by Guild Wars Legacy

Gaile Gray

ArenaNet

Join Date: Feb 2005

10 Jul 2007 at 18:02 - 1

Hello,

As you know, there have been some latency or lag issues for players playing in or through the Frankfurt Data Center in Germany. This is not exclusively a Guild Wars issue, but the issue is affecting Guild Wars, with our regrets.

The Network Teams have asked that I conduct encourage everyone to submit support tickets and include tracerts and the -diag file mentioned here. They are particularly seeking tickets with information gathered over the last 48 hours only. They would like to know the following:

After maintenance efforts this weekend, has the lag gotten better for you? Is it worse? About the same? Please answer the poll with the most fitting response based on experiences from Monday forward. (Do not include past experiences or those from the weekend, as the maintenance had not yet been performed.) This poll is intended for those playing on, or through, the German Data Center only.

Thanks so much. Comments are more than welcome!

Series

Banned

Join Date: Aug 2006

10 Jul 2007 at 18:05 - 2

Does "diminished" mean "got worse"? If so, then yes!

Edit: Wow, you actually replaced "diminished" with "got better"...

assassin_of_ni

Lion's Arch Merchant

Join Date: Dec 2006

Undercity... shhh dont tell Gaile =P

Back to Medieval Assassins [MA]

10 Jul 2007 at 18:06 - 3

lol i hope that was sarcasm =/

edit: i like the original wording better lol made it sound more sophisticated =P

Gaile Gray

ArenaNet

Join Date: Feb 2005

10 Jul 2007 at 18:07 - 4

Quote:

Originally Posted by Series

Does "diminished" mean "got worse"? If so, then yes!

No, it means that the lag has improved, that the frequency or the intensity of lag has gotten better (diminished = reduced = better connectivity).

Thanks for asking -- I've modified my wording to make it more clear.

Quote:

Originally Posted by assassin_of_ni

lol i hope that was sarcasm =/

Maybe. I'm going to take it seriously, though, 'cause I want to make extra sure I get good clear answers for the network teams.

Series

Banned

Join Date: Aug 2006

10 Jul 2007 at 18:11 - 5

Quote:

Originally Posted by Gaile Gray

No, it means that the lag has improved, that the frequency or the intensity of lag has gotten better (diminished = reduced = better connectivity).

Thanks for asking -- I've modified my wording to make it more clear.

I see. My frequency or intensity of connectivity has diminished, then.

Kyp Jade

Jungle Guide

Join Date: Aug 2006

USA

Lack of Talent [Luck]

P/

10 Jul 2007 at 18:12 - 6

THe main problem I am experiencing is less a latency issue, and more I keep freezing for 2-10 second interval issue. It was not a problem before this weekend. High ping is easy to deal with as long as you dont continually freeze.

Since monday however, it has cleared up a lot. However I still experience freezes, though not nearly as bad as I did this weekend.

Evilsod

Banned

Join Date: Mar 2006

England

Lievs Death Squad [LDS]

10 Jul 2007 at 18:13 - 7

Sometimes better, sometimes worse... usually its either hte same or worse though.

Gaile Gray

ArenaNet

Join Date: Feb 2005

10 Jul 2007 at 18:18 - 8

Quote:

Originally Posted by Kyp Jade

THe main problem I am experiencing is less a latency issue, and more I keep freezing for 2-10 second interval issue. It was not a problem before this weekend. High ping is easy to deal with as long as you dont continually freeze.

Since monday however, it has cleared up a lot. However I still experience freezes, though not nearly as bad as I did this weekend.

Kyp -- I'd call what you were experiencing (and it's good to know it's better) a result or symptom of lag. I mean, if there is latency between the server and you, you can do all sorts of odd things, like rubberbanding, pausing, and so forth.

Series

Banned

Join Date: Aug 2006

10 Jul 2007 at 18:21 - 9

Quote:

Originally Posted by Gaile Gray

Kyp -- I'd call what you were experiencing (and it's good to know it's better) a result or symptom of lag. I mean, if there is latency between the server and you, you can do all sorts of odd things, like rubberbanding, pausing, and so forth.

I never rubberbanded once in Guild Wars till about a month ago, now I get it all the time... huge rubberbands too, like across the entire area...

prism2525

Forge Runner

Join Date: Nov 2005

Among dead bodies.

The Republic of Sky Pirates

E/

10 Jul 2007 at 18:23 - 10

I live in Malta (EU). Do I count?

(didn't vote on poll yet)

HawkofStorms

Hall Hero

Join Date: Aug 2005

E/

10 Jul 2007 at 18:30 - 11

I'd like to point out to Galie that this poll (while a good idea which I aplaud) PROBABLLY won't get accurate results as many people who don't play on the german data center might not read your post and just vote (since lag has become more of an issue for everyone in the game reccently). Also, as prism said, most people don't know which data center they use/how many a.net has, so maybe some clearly explination on that would be a good idea.

Shakkara

Krytan Explorer

Join Date: Oct 2006

W/

10 Jul 2007 at 18:33 - 12

I really had extreme lag issues during the dragon festival, 10-20k ping in english districts and 1-5k ping in international and numerous error 7's, especially when changing towns and districts.

After the dragon festival it got better, but I still have 500-1000 latency and occasional spikes that freeze the game and make enemies hop over the screen.

KamikazeChicken

Desert Nomad

Join Date: Aug 2005

Mo/

10 Jul 2007 at 18:35 - 13

I don't count for the poll, but the US is also having some lag issues. I got hit hard at the start of the event, and it still hasn't gone away.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

10 Jul 2007 at 18:36 - 14

I'm in the Netherlands and have not had any lag to speak of, amber light occasionally in busy districts but not in maps, thats been all green.

No disconnects or errors at all in the last 3 weeks.

Shiney

Academy Page

Join Date: Jun 2007

Ireland

E/

10 Jul 2007 at 18:46 - 15

I'm in Ireland playing, so i don't count in the poll, but I haven't experienced any lag during the dragon festival, my ping went up from around 200 to around 700 (still at around 700) but it hasn't caused any noticable lag, and no errors or freezes, and I was generally in the packed european english districts during the festival. I know many people in my guild couldn't enter any districts in Shing Jea though, or they would get an error or freeze, and they were noticably more laggy when in any towns during the festival, but they have said that it has gotten better since the festival ended.

MetalMan

Krytan Explorer

Join Date: Apr 2007

Some Guild.

W/Mo

10 Jul 2007 at 18:50 - 16

I play in the english districts, yet i'm experiencing lag as well, so have a few of my guild mates. Its around the same as of the last few days, no noticable improvements.

Dr Strangelove

Furnace Stoker

Join Date: Dec 2005

Wasting away again in Margaritaville

[HOTR]

10 Jul 2007 at 18:52 - 17

I've been having lag problems, but then, my CPU just melted and fried my motherboard in the process, so I'm not particulary reliable.

prism2525

Forge Runner

Join Date: Nov 2005

Among dead bodies.

The Republic of Sky Pirates

E/

10 Jul 2007 at 18:57 - 18

Quote:

Originally Posted by HawkofStorms

I'd like to point out to Galie that this poll (while a good idea which I aplaud) PROBABLLY won't get accurate results as many people who don't play on the german data center might not read your post and just vote (since lag has become more of an issue for everyone in the game reccently). Also, as prism said, most people don't know which data center they use/how many a.net has, so maybe some clearly explination on that would be a good idea.

Malta is by comparison to other countries minuscule so I'm sure we don't have one locally. Perhaps we use the Italian one as that's the nearest EU country.

makosi

Grotto Attendant

Join Date: Mar 2006

"Pre-nerf" is incorrect. It's pre-buff.

Requirement Begins With R [notQ]

Me/

10 Jul 2007 at 18:58 - 19

How do you tell whether you are routed via the German Data Centre?

take_me

Furnace Stoker

Join Date: Mar 2006

Europe

Country Roads [HOME]

10 Jul 2007 at 19:06 - 20

I'm playing from Germany, and for me the lags are gone since ~2 hours.
In the last week I had lags of up to 120 seconds and freezes every 20 seconds,
but now everything is back to normal, meaning: green dot with pings below 100 ms (sometimes 200ms) and no more freezes or Error 07 all the time

Dev121

Forge Runner

Join Date: Sep 2005

10 Jul 2007 at 19:12 - 21

Ive been playing 100% lag free.

Im in the UK thou if that matters but my mate in southern UK has had very bad lag (stopped him playing , dont know if this has anything to do with it but well no lag for me

).

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

10 Jul 2007 at 19:17 - 22

Boy im sure happy to be back at 32 pings

Was at 1000+ at festival.

Edit: Im having horrible rubberbanding but my ping is very low. When i rubberband my ping goes up to 32,000 :O

Qual

Krytan Explorer

Join Date: Dec 2005

Denmark, Karup.

[PuG]

W/E

10 Jul 2007 at 19:22 - 23

Quote:

Originally Posted by assassin_of_ni

lol i hope that was sarcasm =/

edit: i like the original wording better lol made it sound more sophisticated =P

Not everyone is english here...

BTW. I didn't lag this weekend. but plz plz ask about the AB weekend. The lag was crazy there...

lennymon

Forge Runner

Join Date: Nov 2005

Seattle

Odin's Hammer [OH] - Servant's of Fortuna [SoF]

R/

10 Jul 2007 at 19:27 - 24

I must be one of the lucky one's living in Seattle and all...
MY guildies in Colorado have been hovering at an average ping of around 2000-6000 since friday however (which by the way makes vanquishing 'interesting').

bwillcox

Academy Page

Join Date: Mar 2007

10 Jul 2007 at 19:37 - 25

I live in Austin, TX and had almost never experienced lag before this weekend. At times on Sunday it was almost unplayable. Monday was usually better, but still the lag was much worse than ever in the past. Also, probably 5 or 6 times I was dropped when switching regions (going in/out of portals, etc.).

lacasner

Desert Nomad

Join Date: Jun 2006

10 Jul 2007 at 20:48 - 26

I'm having lag often, but it may be just because of comcast and the wet summertime floridian weather.

Losttoapathy

Frost Gate Guardian

Join Date: Apr 2006

Glasgow, UK.

The Cult of Weegie [Cow]

R/

10 Jul 2007 at 21:01 - 27

I have noticed a significant improvement since the weekend with regards to the lag/latency issue. My ping is between 50-300 which is very manageable. UK (Euro) server, by the way.
I still have small lag spikes in a somewhat sporadic fashion when I enter some explorable areas, generally in places where there are lots of monsters. (And Mind Freeze has actually frozen my computer on occasion, lol.) However I am almost sure that this is an unrelated problem as this has been going on for quite some time.

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

10 Jul 2007 at 21:13 - 28

See my post in t'other thread.

http://www.guildwarsguru.com/forum/s...2&postcount=18

Aera Lure

Desert Nomad

Join Date: Aug 2005

In Baltar's head

Bring Out Your Dead [BOYD], former officer [LBS]

Mo/

10 Jul 2007 at 21:38 - 29

Need a poll asking about lag in the US region too, since lag is most certainly not limited to Frankfurt.

Anyway, I hope whatever troubles they are experiencing there get sorted out.

salamanca

Frost Gate Guardian

Join Date: Mar 2006

Bookhouse boys

R/

10 Jul 2007 at 22:03 - 30

I was actually out of town from wednesday afternoon until Sunday about 9:30pm.

I was hittin ghuge lag Sunday night but assumed it had to do with a crowd in Shing jea and the explorables for the quests. The celestial gathering was a nightmare of rubberbanding for me (not helped by the spamming of insults in chat by those taking things way too seriously)

Today, I was in presear for a spell and had some streaks of red ping but it was not effecting the game.

I honestly assumed it was a local issue tied to the heat wave.

Dallcingi

Desert Nomad

Join Date: Nov 2006

USA

The Black Parades [死人死]

Mo/

11 Jul 2007 at 00:41 - 31

Umm... I am playing in America. This morning had no lag and now that I just got home and started my normal farming... the lag was very unplayable, pings in the 1000's, and it is not my computer because it plays other games like cs and wc3 tft fine over the internet.

And my guildies from Poland and Europe are experiencing lag like me as well...

Jaythen Tyradel

Jungle Guide

Join Date: Apr 2005

11 Jul 2007 at 00:52 - 32

I use the low end (768k) Verizon DSL.
I have rarely had any issue with Lag.
Recently before the event, during the event, and still now I am facing lag spikes.
Most the time it is playable with a few times stopping everything altogether.

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

11 Jul 2007 at 01:51 - 33

er sorry, I voted to number 3 without reading that its not for people who uses the german data center. you can minus my vote from there please. thanks and sorry for the trouble.

so when is Anet going to solve problem of lags on other server? i have them all the time!

Funk

Ascalonian Squire

Join Date: Jul 2007

11 Jul 2007 at 01:52 - 34

Quote:

Originally Posted by bwillcox

I live in Austin, TX and had almost never experienced lag before this weekend. At times on Sunday it was almost unplayable. Monday was usually better, but still the lag was much worse than ever in the past.

2 things: First - many, many people switched from EU-servers to US- or ID-servers (ID-servers are also located in TX, as far as I can see) and consumed alot of power. Second - the dragonfestival had many participants, many people were online and therefore the servers had very high load and high traffic.

As for the poll - it got alot better! Afaik, they disconnected the direct route to a very big carrier (Telekom) in Frankfurt which solved the problem. Now the traffic gets carried over L3- and Telefonica-backbones. Most of the people from England for example got routet over L3 anyways, so they had no big problems. Most germans get naturally routed over the Telekom-lines (it's the biggest ISP/carrier in .de) and this also explains why some had big issues and some not at all. For the german people: Note, you might have slightly worse pings than before all this lag-trouble occured, but that's simple because in fact the route over Telekom *was* the best/shortest route before the shit hit the fan. Now your packets have to travel a bit longer, maybe. Anyways, that should be in ranges way under 100ms additional latency, so if you had ~80ms before all the issue and have ~130ms now, that's "normal" until they get the troubles finally fixed. At least no 30.000ms delays anymore. Thx

-F

Hyper.nl

Desert Nomad

Join Date: Oct 2006

Defending Fort Aspenwood

E/

11 Jul 2007 at 06:52 - 35

During the last weekend with dragon festival, playing was not possible for me at the European servers. I had huge pings from 500 to way over 1000. I spent the weekend in the international districts where it was still playable with pings of around 300.

The situation is improved now. The ping indicator no longer turns to red but is orange most of the time. Pings are still higher as normal, where the indicator is green usually.

I'm located in the Netherlands and connected via XS4ALL Internet BV via the KPN (Royal Dutch Telecom) network.

So, in short: Yes, it improved a lot since the last weekend, but it's not back to usual yet.

Cormac

Ascalonian Squire

Join Date: Nov 2005

Ireland

N/Mo

11 Jul 2007 at 11:00 - 36

from friday to sunday i was unable to play with the lag with my ping staying up at around 6000 but monday i was able to play all day with no lag at all with my ping being back to normal at 150

the_jos

Forge Runner

Join Date: Jun 2006

Hard Mode Legion [HML]

N/

11 Jul 2007 at 11:27 - 37

Played a lot lately, not experiencing more lag than usual.
I know some guildies experience heavy lag.
I'm located in The Netherlands, connecting through Orange (previously Wanadoo) DSL network.

Caith-Avar

Academy Page

Join Date: Mar 2007

Germany / Playing on European Region.

Society of Life and Death [sold]

Me/Mo

11 Jul 2007 at 11:45 - 38

I've had pings of 450-2000 averagely for some days now, frequently spiking up to 20.000-80.000 (you know how that feels)...
just yesterday... suddenly... 40-140 ping... sometimes "spiking" up to 220-250 or maybe, rarely, 280... which I consider normal and well-playable. Hope it stays that way.

tmakinen

Desert Nomad

Join Date: Nov 2005

www.mybearfriend.net

Servants of Fortuna [SoF]

E/

11 Jul 2007 at 11:45 - 39

Didn't see any serious lag during the weekend, but last night (Tuesday) the game was completely unplayable with constant freezing for 2-10 seconds at a time, several disconnects and general lagginess. Not something you'd want to experience when soloing in HM

(The lag was not that evident in the outposts but unbearable in the explorables).

This on European districts (accessing from Finland), but once I hopped to ID1 and did some quests with a friend the lag appeared to be almost completely gone.

Marth Reynolds

Wilds Pathfinder

Join Date: Jan 2006

The Netherlands

The Lore Enforcers

Me/A

11 Jul 2007 at 11:56 - 40

I normally hadn't lag myself in gw aside from when my providers is acting up :P

now i get game freezes wich last for 10 seconds and up, i certainly know it isn't my laptop (Since it can play sword beta smooth without any lag) so i know it's a server side problem.. or a problem with routing.

For some of my guildies/guild wars friends the lag is unbearable, they were not even able to pick up a present that dropped at their feet and lay there for a minute...