Bonus Mission Pack Promotion = unfair treatment

The Bonus Mission Pack is only available if you purchase more than $29 in either the Guild Wars In-Game Store or the PlayNC online store between July 5th and October 31 2007.

Now how does that make people feel that bought there products from the shelf of a store? You have been totally loyal to the Guild Wars line and bought all 3 Campaigns and Eye of the North expansion. You already have all the products so there is nothing you want/need from the online store. Yet here is this Bonus Mission Pack that you can't get even though you have bought all 3 campaigns and the 1 expansion they have released.

I don't feel this is fair to be unable to obtain new game content just because you bought your products from the shelf of a store rather than online.

For someone like myself who has been playing since shortly after Guild Wars was first released, it is such a disappointment to see this bonus pack handled like this. The content in this pack is certainly something I would want to add to my game. I would be willing to purchase the bonus pack, but why spend $29 on stuff I don't even want just to get the bonus pack?

I could upgrade my Prophecies to GOTY edition and buy 3 additional character slots (that I don't need) just to get this Bonus Mission Pack, but that seems unfair to have to purchase things I don't want to get it after being so loyal to the Guild Wars line.

In conclusion, I request that NCSoft/ArenaNet/Guild Wars Staff release the Bonus Mission Pack for purchase after those that fulfilled their promotion have received it and had some time to enjoy it. Why not add it to the in-game store for say $9.99 (or in that neighborhood) as a downloaded expansion in December? Then those that got it through the promotion still got to enjoy it for a month before anyone else that purchased it. Also, you could limit the option to purchase it to only those that have keys for all 3 campaigns and EoTN on their account so that it is a reward for the players that have been so loyal to the Guild Wars line.

If you disagree with me that is fine, we all have our own opinions. I respect yours so please give me the same respect and not flame in this thread.

If you AGREE and/or feel the same, please post your support for this suggestion/idea in this thread so that Guild Wars Staff and NCSoft will know that it is shared by many players. Perhaps it will get some results.

If I posted this in the wrong forum please move it to the appropriate section. This seemed the logical place to post it.

honestly it makes me feel worthless because i dont have a credit card, i feel as tho guild wars should atleast sell the bonus pack after the crappy premotion, me and my dad have had endless conversations about how us, poorer credit cardless people are missing out, i mean im so dedicated to guild wars i want all the expansion's, bonus packs and campaigns, i went out and lay-buyed all 3 campaigns, then 3 months later bought gwen(4 months ive been playing now), I think shorely Arena-Net can do more then just say u dont have a credit-card u can get F**Ked, they could atleast have the premotion offer in store, or better yet have it available to buy normally in store/online!

my opinion.

The bonus mission pack is reward to players that use the online store. Why? It makes them more money if you do. They don't pay overhead for anything sold via the online store. So no, in that regards it's not unfair treatment... it's a reward for using a preferred method of sales. Maybe they'll make it available by other means later... I don't know.

For those who don't have credit cards (I only have a debit card, but that works. Cut up all the credit cards.) you have the option of a debit card through your bank -or- a pre-paid credit card. In addition, I know that the online store is looking into other means of payment... hopefully they pull that off soon.

That is a pretty impressive run on sentence gloria. But if you look around your town I'm sure you can find a prepaid visa card that should work just fine for the online store.

And Phoenix, you are talking about fair, then say to sell the bonus pack for $9.99? When others had to pay $30.00+? I do think that there should be some other way to get this, which is why I am waiting until the last second to make a $30 purchase from the store, hoping they will add in stuff that I can use. All they have is the games (which most already have) PVP unlock packs (funner to play and unlock the stuff yourself) and character slots most don't need and the $5 Game of the Year upgrade. Not a lot of options there for most of the player base.

good point i might just get a pre-paid credit card, buy a PvP pack and an extra character slot

(i didnt realise there were such things as pre-paid credit cards

I don't have credit card...

Yet I got the Bonus Mission pack.

All thanks to pre-paid cedit cards. There's at least one company that have them in almost each country. At least is every country Guild Wars have been released in.

Just looked in the online store and they aren't offering pvp unlock packs anymore, strange....

True, true. I hope they are reworking them. It's not fair they give nothing to those that have already PvE campaigns and everything unlocked.

they took away the PvP pack's, thats just great What The F*ck am i going to buy now to get my bonus mission pack >.<

oh and it works out i have to spend $57 Australian to get this friggin bonus pack, its just one prison rape after another for me

i think it is pretty unfair but thats buissness
really a person with a credit cards money> person with none
which is why i hope they bring in sms ordering fast.

if you could buy it for around €10 or somthing by itself that wouldnt be so bad,hopefuly anet will learn from this first bonus pack and do somthing that'll work out for alot more people next time.

The bonus pack is just as fair as Walmart offering a free t-shirt with the NF Collectors Edition and Best Buy offering a free poster. It's a promotion linked to a specific location in the hopes to increase that locations business. Nothing more, nothing less.

A T-shirt or poster has nothing to do with in-game play and storyline history in the PvE aspect of the game, so I don't think it compares to this. Those of us that have played GW since the beginning have had to wait approximately 2.5 years to find out the fate of Gwen. Now with EoTN we finally find out her fate. In the Bonus Pack part of its material is "what happened in between The Searing and Eye of the North" for Gwen. That is something we should all have as an option without having to buy something we don't need or want to get it. There are "epic battles and events" from the Guild Wars history that those of us that enjoy PvE would love to experience in the Mission Bonus Pack as well.

And the issue isn't even a credit card, as I have several. The issue is I already have all 3 campaigns and the EoTN expansion, and I unlock my skills through PvE not unlock packs because I enjoy the game play and I'm not lazy. Therefore, there is nothing left for me to purchase from the online store except the GOTY upgrade. That upgrade is only 4.99 USD and leaves another $25 I would have to spend on something I don't want or need just to get the Mission Bonus Pack. That is the problem I have with it.

If nothing but lack of credit card is holding you back then I do agree you should go get a pre-paid card and get the Bonus Pack if you can. But if you are like me and already have all the campaigns and EoTN then you are screwed unless you throw money away on stuff you don't want or need.

I didn't need more slots too but I bought them, so I could get the bonus missions pack! Now I have three more characters to store all my craps that I wish to keep.

Really, I find this a bit unfair to all devoted players and to all the people who bought something on the online store before this offer was available, but I hope Anet will somehow fix this and make everyone happy.

Gloria i really don't know how ur working out that exchange rate =P.. 17 pounds is So NOT $57AUD =P.( ZOMG USD= 0.9 AUD WOOOOT xD )

Anyway thanks to Mithran I found an Aussie prepaid credit card:
www.bopo.com.au
It was about time they made something like this too...

edit: unless you;ve shopped around and have a better one to recommend?

Whether or not you think it compares, it is what it is, simply a bonus item for buying from the online store.

Character slots. 3 = bonus pack

Meh, I bought Factions and Nightfall when the promotion pack first came out, then later i got GWEN + 4 character slots + 1 Mil edtion aswell.

You only noticed this now? Where were you when the information was first released? The discussion was over months ago.

You obviously made the choice to buy EotN from a retail store, so it's you're problem that you didn't take advantage of the promotion.

I did what they wanted. I bought EotN online (and GotY upgrade while I was in; what the heck). I sorta think the OP was hoping that they would change their minds and now is upset that they didn't with crunchtime nearing.

I feel bad for the dial-up users. Thats it. DLing lag file chunks like a game or expansion pack isn't very fair to them, and doesn't show loyalty to players who have been loyal to them. But buying from the online store...well, I never liked the idea. Over a year ago, I pounded the forums trying to kill the store before inception. I didn't like the PvP packs, I didn't like the character slot stuff. They found a loophole to the no monthly fee promise and have exploited it. Now they are exploiting it again.

So...if the OP feels this strongly about the topic, I won't ask where you were a month ago. Where were you over a year ago when the online store hit the screen? Could have used your support then to keep the mods from deleting all my threads so Anet could hear from people other than the dedicated PC/Interweb is life powerusers that post here.

Which they can do with this one for all I care. Dead topic. And when the trolls get wind of it, this will only turn into a flamewar.

/voteforclose

GGs

I'm sure they'll offer it seperately later for 5-10 dollars.

How many times must I say this:

You download all essential data for new content when it is released, even if you have not purchased it. That disk you get with each Campaign simply contains the data for the basic Gw.dat file (what lets you run the game).

As such, Dail-up users don't have to download anything more than normal.

At least one more time Curse You

If not...

I think that they will sell the bonus pack separately later. They know that they have thousands of customers like us who couldn't get a credit card(in my case i would need a international CC) and they know that they can make money from us.

Anyway, at least i hope they offer it later...

i ask me since over 2 years now, why those fools of Anet don't got yet finally into their O-Store the dumb normal ways of paying per transfer or by debit ...

The 2 most simple ways of paying something online via your bank account > Online Banking -_-

How stupid must those people of Anet are, to think, that realizing online Banking for their O-Shop and/or playNC-Site is "too difficult" ... when there exists hundred thousands of internetsites in the god damn WWW, for that is Online Banking the normalst thing of the entire silly World.

Even normal Online-Stores, like the famous "amazon" let the people use simple Online Banking, without making such silly excuses like "this is too complicated"

God, Anet, for the sake of your dumb O-Store, when you really want to promote this "thing" really, enable FINALLY normal Online Banking per transfer/debit ...only then your shop will have success and people may buy from it, when you as buyer will receive then also a full original Game with PACKING and no dumb shitty Code only ...
Because then the Buyer has no real reason anymore, to go into real Shops and to buy the Game there then, when the Buyer could make itself it alot easier just by buying the Game and receiving it per post... for a little + of paying a bit more money ...
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But the the BMP ...

This promotion is imo the biggest KICK into our Asses of loyal player, Anet could do and Anet is somewhat of blind and don't realizes this !!!, No they are only blinded by money and are proud of their Stuff, that will kill millions of loyal players into the ass. How small minded must those people of Anet be, to be proud of, to kick loyal gamers into the ass by such ("Give us money, or you won't receive anything as loyal player" mentalities..."you can own all games + the add on, but it will count nothing for us, unless you give us 26€+ by buying shit that you don't need anymore via our crap O-Store that is only a joke of a good O-Store without being able to easily use online banking"...)

God, when there would be a price, for the dumbest O-Store of MMO's, Anet would have won it for GW...
Those "alternatives" are a bad, they are really complicated and alot more complicated then making it via Online Banking.

To the reason of "its to complicated, because of different kinds of money" ..Online banking via transfer is also the easiest solution of all, because its regardless of what kind of money you pay something.

Say you are European, but you want buy something, that will cost US Dollars, per online banking, your bank will automatically tranfer the correct sum of Euro , as when you would have bought your stuff with US-Dollars. And the banks of Anet can easily convert Euros back to US Dollar (insert kind of money, whatever you want, ever the same stuff), thats all stuff, Anet has not to move one finger for, which means, they have nothing to do with the money, anet will ever receive their correct monky, working does only the bank of Anet which receives the transfers of us players ...
The only thing that Anet has naturally has to do is to say their bank, in which kind of money they have to exchange the transfers, do this all with a switzer bank, and nothing can go wrong ...


I hope for the sake of this Game and for the believe of human intelligence, that Anet will hopefully not be so dumb and don't put it later in the O-Shop, which will hopefully got until then the possibility, to use normal online banking for paying stuff.

This alternative of VOIP, this paying per telephone call over a voice panel, hmm, this would be one alterntive, when it gets ensured, that Handys are included, also via prepaid card... but until now, this isn't implemented yet also in the shop and the time is ticking down for us all, in 2 weeks the BMP-Action is over and when until then no significant changes were done, that will really enable each dumb kiddy to buy somethign in their O-Store to receive the BMP, then thats really sad and will show only, that Anet understands a shit about E-Marketing Management, sry to say that, but it is truth, when it will end so...


ps. signed for anything, what makes finally the o-Store a good O-Store (simple normal online Banking included)

They will get even more money if they sell the mission pack individually.

Thank goodness for some intelligence.

You win the thread.

Profit > Everything.

Don't sweat it people who don't have credit cards to buy stuff through the online store.

Soon they'll make the BMP available for a small price... through the online store!

Zing!



*ahum*

Sorry for that, couldn't resist.



Yeah, it sucks. Too bad. We'll see.

I'm sure they'll just make it free for everyone after a few weeks/months. Or release a disc when a few more bonus missions have been made.

They will... if they don't they are losing some potential income..

Care to back your claim with some actual statistics?

I have a guildmate in Germany who was able to purchase items from the Online Store with no trouble, yet Germany is one of the places where they had a problem with the payment options.

Ever think that maybe, just maybe, they calculated the potential losses caused by using this method and found that this would still get them more money? It's not like they just have meetings where they yell out ideas and then do them without first doing some research.

I have no credit card so i can't purchase slots and stuff... that i would love to :'(

Payment options in the online store is another issue and should be a separate thread. I didn't make the thread to debate payment options. The subject at hand is the availability of the Bonus Mission Pack and how it's unfair to those that already have all 3 campaigns and EoTN. Yes, I do agree that they should make more options available (paypal would be a big plus, and if you read Gaile's latest communications you will see that she is pushing to have paypal added to the online store). But that is not the subject of this thread.

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In response to Melody Cross:
I didn't support your threads against the online store because I do not have a problem with them having the online store. I think it's a great option for people. I DO however share your opinion that there should NOT be PvP unlock packs. I think it was a hard blow on the PvE aspect giving the PvP unlock packs as an option because it lowered people participating in PvE and that is another reason they had to add heroes (among other things). However, I did not voice those feelings because it is my personal biased opinion because I enjoy PvE. I am open-minded and realize that some people do not enjoy PvE and only wanted to do PvP so the unlock packs were great for them. But the bottom line there was that they had a CHOICE to purchase it if they wanted it. They didn't have to purchase a bunch of stuff they did NOT want or need to get the PvP unlock packs like they are making us do with the Bonus Mission Pack.


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As for the post about me not buying EoTN from the online store... I didn't buy it from the online store because I didn't buy it at ALL. It was bought for me as a gift by my best friend before I had a chance to buy it myself. I probably would of bought it from the online store just to get the Bonus Mission Pack.
But the bottom line is not even "how you bought EoTN" ... it's the disregard for those that have bought all 4 releases for Guild Wars and forcing them to make a purchase they may not want or need just to get the Bonus Mission Pack.

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If they DO make it available to everyone as a purchase later, then this thread accomplished it's goal. I'm not saying it would be because of this thread (they could already have this planned), but it is the results I am trying to get other players support for so that ArenaNet/GW Staff/NCSoft takes notice.

True, but it's probably most profitable to first milk more sales through the online store with this method. Once the current bonus pack offer is over in November they can start selling it separately and get the rest of the cash in. I'd expect a separate purchase option in January perhaps.

Maybe it's unfair to an extent but they're not running a charity. From a business point of view it looks like a very smart thing to do.

Sorry but they advertised this promo for quite a long time before GWEN came out. So if you were going to buy GWEN, and wanted the BMP, why didn't you just buy GWEN online? That's what I did.

Also, as has been pointed out, if CC was the problem there are plenty of pre-paid card options out there.

Just my 2 cents...

Agree. I purchased GW:EN in the online store just to get the bonus missions. All my other game purchases were in a brick and mortar store.

the hell?

anyway...


^pretty much explains it.

And this was announced a while a go, if you didnt bother to buy anything between the given time, thats not ANET's fault.

/seconded

This subject is three or four months old... people even had the choice of buying GW:EN to cover the requirement (and get a better deal than a lame 16page manual)

Uh, this Promotion has been on your Guild Wars character screen for months.

Only if they sell the Bonus Pack for > $30....

Its almost end October when are we getting more methods of payment?

Like a few others I missed out on the promo since I got GWEN in the store and at most I only want 2 more character slots and the 1mil upgrade.

I hope it doesnt cost more than £8 in the store when it does come out...

I don't think it's stupid, they announced it around or even before GW:EN release, you could just have bought that online.

Btw, anyone know what the cost is in euro?