Anet doesn't care for Europe Players?

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

Well this might be "another whine topic.

But still, i want to make clear of this.


Every event is based on American times, europe player will miss 8 hours of every event, with the release of Eye of the North, we in europa could play at 9.00 AM, when we where at school/work, the American player could start at 0.00AM.
Then not forgot the dutch players, we wanted to get a Dutch "server", Anet said NO!
Then the ingame store, we asked for other payments, Anet said again NO
Then its almost 31 oktober, and the Dutch and Belgian players just have bad luck, because Anet doesnt support them.
Everytime we asked for something, other country's will get it, except the "Benelux" (its Luxemborg, Belgian and the Netherlands).

So even if Anet it isnt that way, but they let us feel it this way, everything we asked, we dont get, and anyother country will get it!
I've tried everything to get the Bonus Mission Pack, ive contacted Support, they never responded.
Why did only the UK and Germany get the SMS function? Why didnt Anet tested in the Netherlands?

These are questions that will stuck in you'r head, and that Anet isnt that Customer Friendly for some Country's

leprekan

leprekan

Wilds Pathfinder

Join Date: Oct 2005

Posers and Wannabes [nubs]

W/E

Times are based on ... Anet time .. aka where they are based is zero hour. Perhaps with a tax incentive you can get them to relocate to Europe and change the zero hour to your favor.

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

Well i dont care about the events time, but i care that Anet should care about us, and not throw us somewhere, where they dont look.

Avatar of Odin

Academy Page

Join Date: Nov 2006

Deployed Assault

Replace the word Europe with Holland and Belgium? I agree seems strange that theres no Dutch server but about the in game store they can't afford to accommodate so many methods of payment.

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

They can add Paypal, so everyone in the complete world can pay in the ingame store, paypal is free for everyone!

And its even useable for Dutch people, but about 90% of the dutch people cant get the bonus mission thing, because Anet would never get a useable payment for dutch people, and i think that then 70% would quit GuildWars, because they think just like me, Anet dont care about us!

SotiCoto

SotiCoto

Banned

Join Date: Jan 2007

Drazach Thicket

Temple of Zhen Xianren [Sifu]

I've been saying for ages that there should be more different language servers..... but for the longest while there were only 5 .... and I barely ever saw anyone on the Spanish and Italian servers (which leaves me wondering why they even existed)... yet no Dutch or Polish, despite a large number of the aforementioned people.

I'm sure now there are more servers for more languages, but since the means of access has been changed, I haven't been able to check which languages exist and which don't now.... and you're saying there STILL isn't a Dutch server?
I can understand why Belgium wouldn't need its own since it basically shares the languages of France and the Netherlands.... but the latter certainly DOES have its own language, and as such should have its own server.

As for the shop and events and whatnot.... well... I just don't know there.
A-Net don't want to use paypal, so they don't use paypal. But then if you don't have a Maestro / Bank-card you can use to pay, then that is more an issue to bring up with your bank than with A-Net. And if you're not old enough to have one of those cards then why are you even playing the game?

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

It won't be long before the Aussies and the rest of the neglected part of the world join in this....debate. What do you say? +30 posts before close?

Edit: nvm SotiCoto is here, make it +50.

Tiny Killer

Tiny Killer

Lion's Arch Merchant

Join Date: Apr 2006

Oshkosh, WI USA

Exile Champions of Heroic Order [ECHO]

Quote:
Originally Posted by Explodie
i think that then 70% would quit GuildWars
It has been shown that 86.4% of all statistics are made up on the spot.

Mooynerami

Pre-Searing Cadet

Join Date: Dec 2005

New Zealand

Random Benevolence Society [HELP]

Mo/

I really don't see why you should get those privileges.

Anet doesn't have to provide extra servers for "Benelux" players, options for whatever currency "Benelux" players use, extra timetables for events for "Benelux" players and SMS function for "Benelux" players.

What makes "Benelux" players stand out from players in the 200(or whatever) countries in the rest of the world? And how can you justify that Anet doesn't care for European players when you are refering to but 3 countries? If Anet were to listen to everything everyone said, nothing would get done.

I live in New Zealand, which means that everything is out of wack, but you know I cope with it, the timetable for events allows me to get in at least once and I am +12gmt.

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

Uhm because almost every other country have "Special" payments

Like Ausies have uhm ... (forgot that card)
Uk have debit cards (everyone under the 18 can get one, if im correct)
US have Visa Gift Cards
etc


So yeah, then the title should be New Zealand and Europe ...

But Anet should care about Customers, and not leave them in the cold snow, like they do now!

The Bard

The Bard

Metal Machine

Join Date: Aug 2006

Scions of Carver [SCAR]

ok so every european country should have their own district? 46 different districts for every town seems kind of dumb :P yeah you didn't say that i know, but why should netherlands have their on district when most other countries do not?
i agree that more payment options in the in game store would be nice. why only UK and germany got the sms option most likely have to do with legal/technical difficulties we mortals have no clue of.

edit: how come you can't buy things in the in game store anyway? doesn't your countries have visa cards? o_O

edit2: about the time zone things. all events go until around 8/9 in the morning on monday's here in europe too. and they start around 9 in the evening on friday's. everyone around the world get access at the exact same time, not fair enough? you also have the option to stay up all night if you only wish to play the start of the event, or go to sleep like everyone else and play the next day when the americans are sleeping...

SotiCoto

SotiCoto

Banned

Join Date: Jan 2007

Drazach Thicket

Temple of Zhen Xianren [Sifu]

Quote:
Originally Posted by Etta
It won't be long before the Aussies and the rest of the neglected part of the world join in this....debate. What do you say? +30 posts before close?

Edit: nvm SotiCoto is here, make it +50.
People Know Me [2]

A-Net were right... somehow.
Maybe when I get to rank 3 on the track, my words might have a bit of weight around here.

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

Hmmm... seeing as most events do seem to start at midnight PST / PDT, it means that on average Europe gets them at 8 or 9am , what's unfair about that? If a retail shop doesn't open will 9am is it unfair to the people who might have wanted to go out at 3am and do some shopping?

You're going to miss an average of eight hours a day on any event while you're asleep anyway, so what's the big deal?

It's a global game, and if they catered to every single time zone individually I'd feel sorry for the programmers and bug fixers who (I'd expect) would have to hover around the office waiting to see if they have to put a new build together for any issue that might crop up. They deserve some sleep too.

SotiCoto

SotiCoto

Banned

Join Date: Jan 2007

Drazach Thicket

Temple of Zhen Xianren [Sifu]

I thought events started at noon GW-time...
I've had things start at 8pm here in London before... and generally END at 8am on the Monday Morning.
I have no issue with that.
But I've never heard of events starting at 8am... o_0;

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

The Bard i dont want to pay 30 euro each month for a credit card only for GuildWars, everyother thing i use have paypal support ...
And i dont say that we need "a district" i only see that we asked for it, but they say no, and i can live with that.
We asked for other payment option, and they say again NO, and there i cant live with ...

RhanoctJocosa

RhanoctJocosa

Legendary Korean

Join Date: Aug 2006

The Benecia Renovatio [RenO]

W/

You know when you're just browsing and you hover your mouse over the Riverside section and see the latest thread "Anet doesn't care for Europe Players?" and you think "Wow, what a moron."

Yeah.

Oh yeah, OT: There isn't any bias as to who ANet cares for more...

The Bard

The Bard

Metal Machine

Join Date: Aug 2006

Scions of Carver [SCAR]

ok well i'm not sure how the bank system works there but here in sweden i get a bank card (not credit card) it is a visa card and i can pay with it in any store i want, the cost of the item i'm buying is taken from my bank account right away. it's not a credit card but a payment card(?) or whatever you wanna call it hehe. costs maybe €20 per year. it's also the same card i use to get cash from an ATM. maybe your bank have something similar that would work?

Ben-A-BoO

Ben-A-BoO

Wilds Pathfinder

Join Date: Aug 2006

Europe

Well,
Anet has to support their events with employees that watch for bug reports etc.
so current times do make sense to me ... and honestly, the event is the whole weekend! who cares about 9, 12, 24 hours lost???

I know there are a lot of dutch ppl. out there but i doubt that there are enough to support active outposts ... look at france, spanish, polish outpost ... I am speaking dutch and it is fine with me the way it is.

Concerning payment methods ... yeah why not ... but you can be sure that they do have an active interest in supporting you to spend money on their products in the best possible way ...

Now, on topic:

Quote:
Originally Posted by SotiCoto
People Know Me [2]

A-Net were right... somehow.
Maybe when I get to rank 3 on the track, my words might have a bit of weight around here.
I doubt it.

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

Quote:
Originally Posted by SotiCoto
I thought events started at noon GW-time...
I've had things start at 8pm here in London before... and generally END at 8am on the Monday Morning.
I have no issue with that.
But I've never heard of events starting at 8am... o_0;
Pretty sure I've seen some start at 8am, I remember logging on, but hey ho whatever. I still don't see what the problem is. Unless the OP doesn't need sleep they're going to miss 6 or 8 hours of any event, whether they're at school or work.

wu is me

Krytan Explorer

Join Date: Oct 2007

Quote:
Originally Posted by Etta
It won't be long before the Aussies and the rest of the neglected part of the world join in this....debate. What do you say? +30 posts before close?

Edit: nvm SotiCoto is here, make it +50.
Yep.

You guys really shouldn't complain

If us aussies had it half as good as you we'd be elated.
I hear u guys get under 100ms pings there
Ours is typically 300+

Not to mention our offset is by 18 hrs, and we haven't had an exclusive mini giveaway... ever?

edit: no that im complaining or anything =P

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

We should have a mini pet giveaway, not even on single person did really get a mini pet ... (but gaile is on it, she is trying to know why they havent been given out.)


But we had for 1 month lagg, then they fixed it ...
Okay the problem was big, but i hope you dont have to wait that long, can you remember that dragon festifal redux?
At the first Dragonfest half europe had lagg about 1.000+ MS ...

DFrost

DFrost

Krytan Explorer

Join Date: Jul 2005

Ultima Thule

Legacy of Echovald [Echo]

P/

I personally don't see the fascination towards lots of different language districts. It just spreads the player base even more thin, and even now some outposts are deserted. The vast majority of the target group of this game can communicate adequately in English so that shouldn't be an issue either (not counting those who choose to use chat room 1337 3ngl1sh and whatnot).

This is coming from a Finnish player who would really dislike the idea of a separate Finnish or Scandinavian district.

SotiCoto

SotiCoto

Banned

Join Date: Jan 2007

Drazach Thicket

Temple of Zhen Xianren [Sifu]

Quote:
Originally Posted by timebandit
Now, on topic:

I doubt it.
I doubt it too.
Shame really... My name might be acknowledged, but that means nothing when nobody can see my awesomeness.

But at least you seemed to think that I was more "on topic" than the original post. ^_^

Aside from the Dutch government implementing a bank-card system that can be used in the A-Net shop, I doubt anything can or will be done about that.

upier

upier

Grotto Attendant

Join Date: Mar 2006

Done.

[JUNK]

Quote:
Originally Posted by Explodie
Well this might be "another whine topic.

But still, i want to make clear of this.


Every event is based on American times, europe player will miss 8 hours of every event, with the release of Eye of the North, we in europa could play at 9.00 AM, when we where at school/work, the American player could start at 0.00AM.
This makes absolutely no sense.
The event starts at midnight-ish In the States.
So the US folks can play from midnight to 7ish when they go to work. Then for the next 8ihs hours they miss the event because they are at work/school.
The event starts at 9am-ish in Europe.
EU players miss the first 8ish hours because they are at work/school.

Europe and US players that have school/work BOTH lose 8ish hours of play on Friday.
The only difference are the players in the Far East - they lose 8ish hours of play at the end of the event.

Raziel665

Raziel665

Krytan Explorer

Join Date: Apr 2005

Defenders of the Blackblade [DotB]

N/Mo

Having your own language district is overrated. I'd rather be in a full English district than in my own empty Dutch district.

SirJackassIII

SirJackassIII

Wilds Pathfinder

Join Date: Oct 2005

Belgium

none

N/E

Quote:
Originally Posted by Explodie
Every event is based on American times, europe player will miss 8 hours of every event, with the release of Eye of the North, we in europa could play at 9.00 AM, when we where at school/work, the American player could start at 0.00AM.
Of course, Halloween is a payed holiday in the US...oh wait, no it isn't.
A lot of people have to work on October 31, so yeah, going to work after a night of GW produces poor results on the workfloor.
Basically, most Americans will be screwed out at night until they get home from work, or basically get screwed out of 17 hours of the event (you only need to be on for like an hour when the Mad King arrives anyway, since you can usually visit both places in a single go)


Quote:
Then not forgot the dutch players, we wanted to get a Dutch "server", Anet said NO!
I said "no" too. Dutch server would suck. The only reason the Polish got a district was because they translated a large part of the game themselves and sent it to ANet.

Quote:
Then the ingame store, we asked for other payments, Anet said again NO
Then its almost 31 oktober, and the Dutch and Belgian players just have bad luck, because Anet doesnt support them.
Well, yeah, I'll agree here, but I'm mostly blaming ANet's poor marketing.

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

We miss the hours also on the end of the event, lets say

We have to work on friday from 9AM to 5PM
And then on monday we need to get to work lets say
11PM you got to bed
So you can play from friday 5PM til sunday 11PM so that are 54 hours

But it depends how late you go to bed, how late you stand up, but i made this topic to make clear that Anet doesnt care about us, not to change times ... =/

I just want a different payment for us in the stores!

Josh

Josh

Desert Nomad

Join Date: Oct 2005

England, UK

D/Mo

Oh geez, coming from a European player (England, UK) I couldn't really care.. They can not and will not accomodate for every effing timezone.. I don't expect ArenaNet too either - why should they, really?

Why should the Dutch get there own servers too? The other language-based districts got removed because there barely used, sure there may be a huge majority of Dutch people playing, but then you'd get threads from every other country complaining that it's favourism bla bla, why can't we get one too? Etc.. Constant whining, you guys will never let ANet win.

Give it a rest.

SotiCoto

SotiCoto

Banned

Join Date: Jan 2007

Drazach Thicket

Temple of Zhen Xianren [Sifu]

Quote:
Originally Posted by Raziel665
Having your own language district is overrated. I'd rather be in a full English district than in my own empty Dutch district.
Folks who insist on staying in English districts should then speak English IN those districts. People who speak languages in the Local / All channel in the wrong districts FOR those languages are a blight upon the game.

I mean... do I go to the German Districts and start calling out to people in English? NO! If I go to the German District then I try my utmost to communicate in German, and if it proves beyond me (my ability to communicate in German is mediocre at best) then I'll either leave, or take my English to one of the other communication channels to excuse myself.

upier

upier

Grotto Attendant

Join Date: Mar 2006

Done.

[JUNK]

Quote:
Originally Posted by Explodie
We miss the hours also on the end of the event, lets say

We have to work on friday from 9AM to 5PM
And then on monday we need to get to work lets say
11PM you got to bed
So you can play from friday 5PM til sunday 11PM so that are 54 hours

But it depends how late you go to bed, how late you stand up, but i made this topic to make clear that Anet doesnt care about us, not to change times ... =/

I just want a different payment for us in the stores!
And the US people don't need to sleep from midnight (when the event starts) to 7ish once they need to go to work or school? They also lose those 7ish hours AND the hours that they spend at work then.

Let go of the time-thingy - it has absolutely no relevance and if anything it just makes this thread a joke.
Your request for different payment options on the other hand IS completely valid so it's silly to drag it down with the inclusion of a silly example that just doesn't make sense.

Shakkara

Shakkara

Krytan Explorer

Join Date: Oct 2006

W/

Come on. Please do not whine like this. Arenanet does care for us, Gaile is currently looking into the PCGameplay minipet issue, just for us Dutch players. They do care, they just can't make everyone happy all the time...

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

I prefer the Bonus Mission Pack then a Stupid Mini Pet, with the bonus mission pack you get exclusive stuff =/
And a great story ...

SotiCoto

SotiCoto

Banned

Join Date: Jan 2007

Drazach Thicket

Temple of Zhen Xianren [Sifu]

Quote:
Originally Posted by Explodie
I prefer the Bonus Mission Pack then a Stupid Mini Pet, with the bonus mission pack you get exclusive stuff =/
And a great story ...
If it wasn't going to be Customised when I got it (as I know it will be), I'd give you the "exclusive stuff". I'm only doing it for the plot-related experience.

Explodie

Explodie

Frost Gate Guardian

Join Date: Sep 2007

Netherlands

LowLandLions [LLL]

R/

Erm, i also want to do the mission >.>

Meh i hope that you can take PUG's who dont have the bonus mission pack =\

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

No such luck, old boy. BMP is a solo mission, you don't even have to use your own character.

SotiCoto

SotiCoto

Banned

Join Date: Jan 2007

Drazach Thicket

Temple of Zhen Xianren [Sifu]

Quote:
Originally Posted by Explodie
Erm, i also want to do the mission >.>

Meh i hope that you can take PUG's who dont have the bonus mission pack =\
Maybe someone will post a video of the experience on YouTube.
Aside from that, I doubt you'll be able to try it.

PuGs won't work as we won't be playing AS our own characters.

Skuld

Skuld

Furnace Stoker

Join Date: Sep 2005

Thousend Tigers Apund Ur Head [Ttgr]

A/

No, OP, the only person ANet doesn't care about is you, of course. All is clear now?

-Loki-

-Loki-

Forge Runner

Join Date: Oct 2005

1. It's an American holiday.
2. Arenanet is an American company.

It's not hard to put together. It would be nice if they hat hat traders for Halloween though. Sure, there's no event items to collect, but it's not hard to add one, and just make the traders for the next week only require one of these to get a hat. Sometimes I worry about the intelligence behind these events.

'We are adding hat traders so people with obligations can get them later, isn't that neat?'

*next event*

'Sorry, we are reusing last years scripts and can't be f*cked adding an item for people to collect to get hats from a merchant this year'.

*event is over*

'Wasn't that great? Oh, wait, why are you people complaining again?'

Arduin

Arduin

Grotto Attendant

Join Date: May 2005

The Netherlands

Limburgse Jagers [LJ]

R/

Postbank had an offer for a -one year free creditcard- some months ago. I took one, ordered GW:EN online and a few Character Slots, and cancelled the contract. So free cc for me. I suppose you need to be 18+ though, but you might want to shop around at some other banks.

Avarre

Avarre

Bubblegum Patrol

Join Date: Dec 2005

Singapore Armed Forces

No matter when events are, someone is going to get a bad time. The events have to be started at some time, so it makes sense to start then when it is convenient for Anet.

This is the most pointless complaint I have seen in awhile.