Has GW broken?
kissedbypixies
My Guild wars cut off in a mission then couldn't load back up. Now I can't connect to Arenanet at the start. Anyone else having this problem?
Proff
Nope, logged in right now...
Gelfdon
I am having the same problem had it once b 4 aswell cant login cant access any offical GW websites either its like ive been banned from that ip range so a followup on what peoples isp's are would b handy case i know the ban isnt at GW's end to see if its a certain isp thats doin the throttling.
BTW i'm BT for isp.
BTW i'm BT for isp.
Horton
I am having the same problem, i'm also with BT.
Gelfdon
Well i done a tracert from my cmd box and cant get past any bt servers but if i do an online tracert i can get a ping from any GW servers so all i guess is that bt are throttling access to GW servers for everyone, will try giving them a call and get back to u's with what they say.
Gelfdon
Well gave bt a call not much help there all they told me was they dont have the ability to ban an ip range so it would be of great help if someone could give me the technical support email address for GW seein as i cant access there website for it to see if the problem is there.
Lawliet
I'm with BT and I'm having the same problems too.
XiaoTheBlade
Yeah I can't get in into gw atm, also on BT.
Error 005 if im lucky enough to get to the password stage.
Error 005 if im lucky enough to get to the password stage.
Dead of Night
same problem here. BT and error code 5
Lawliet
After trying to log in several times, I've managed to get into the character selection, but it won't load past that =(
Lawliet
Ok I've managed to get on GW again. Hopefully all of you can get on aswell now
Law_Sayer
Have been in contact with BT as im also having the same problem
.
My opinion of their support is very poor as they couldnt even get past thier own firewall to check www.guildwars.com or any other plaync site.
.
They admitted a fault and have escalated the problem to a team who can deal with it. Lets hope the sort it soon I NEED MY FIX:
.My opinion of their support is very poor as they couldnt even get past thier own firewall to check www.guildwars.com or any other plaync site.
.They admitted a fault and have escalated the problem to a team who can deal with it. Lets hope the sort it soon I NEED MY FIX:
JPG
Same thing has happened to me too and I am also on BT.
darkk wound
im also having problems now.... happend around 12:00 am i think also on BT
Gelfdon
Well I managed to talk to BT and GW about although at the time nobody would take responsibility for it in hopes that it would resolve itself which thankfully it did but this has happened once b 4 to me a few weeks ago and took 4 days b 4 it resolved itself I was just lucky it was only a few hours this time.
But I will add that GW said that it was most likely congestion on the routing to GW from our computers and through the BT network, so all i can say is that I hope for anyone still facing this problem that with a little patience it may work itself out.
But I will add that GW said that it was most likely congestion on the routing to GW from our computers and through the BT network, so all i can say is that I hope for anyone still facing this problem that with a little patience it may work itself out.
Kotaki
same problem here im on BT to
im on BT to
Mojo Moo
Must be a BT thing then because I'm with them and I'm having trouble loggin on to play GW too
Horton
How many of you BT customers have home hubs? I do and I was experiencing this problem again last night, I simply switched the hub off and on again at the wall and was able to play again.
Mojo Moo
Quote:
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Originally Posted by Horton
How many of you BT customers have home hubs? I do and I was experiencing this problem again last night, I simply switched the hub off and on again at the wall and was able to play again.
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YAY it worked
Thanks Horton
milan
New backbone filters were released last week, It looks like BT could have updated theirs. If a restart of the hub doesn't work contact BT and ask them to roll back the filters.
Good luck with that one....
Good luck with that one....
Banner
Hi,
I'm a BT customer
I have full access to the Internet apart from:
www.guildwars.com/support
wiki.guildwars.com/
When i load up guild wars i either:
Can't get past the log in section (Error code 058)
or
Can't load up my character (Error code 005)
This problem has been occurring sporadically over the last couple of days.
This morning i could log in and play, this afternoon i get this poop!
Kind of glad to see it's not just me but unfortunately it does not seem to be as simple as (switch off your home hub) for me
Any news/information/updates will be much appreciated.
I'm a BT customer
I have full access to the Internet apart from:
www.guildwars.com/support
wiki.guildwars.com/
When i load up guild wars i either:
Can't get past the log in section (Error code 058)
or
Can't load up my character (Error code 005)
This problem has been occurring sporadically over the last couple of days.
This morning i could log in and play, this afternoon i get this poop!
Kind of glad to see it's not just me but unfortunately it does not seem to be as simple as (switch off your home hub) for me
Any news/information/updates will be much appreciated.
JPG
I'm having the problem again, couldn't play last night so I left it, tried today and it worked fine then half way through a RA game it lost connection and asked if I wanted to retry and did so with no joy now I'm getting code 058, 005, 007, etc... Sometimes it'll get to the character select then won't load any maps, it even managed to log in and load a map once then I tried observing a game and it lost conneciton again, joy!
Edit: Oh and I can't access the guildwars webby or anything from guildwars.com so god knows what BT are doing/done.
Edit: Oh and I can't access the guildwars webby or anything from guildwars.com so god knows what BT are doing/done.
Gelfdon
Well yesterday the problem did seem to work itself out after a few hours of this problem but 2day it seems to be ongoing and is really starting to get anoying, not so much that the problem exists but that BT wont admit that there is a fault or that they are fixing it and to give us an update as to when it will be fixed.
After all everytime ive spoke to BT in the last day each of there idiot operators are convinced that the problem is somewere in my own computer and not with there own exchanges, infact they want to blame everyone but themselves.
THey also couldnt grasp the fact that so many BT customers as in all of us faced the same problem at the same time, so how can it be a problem with our computers.
Anyways I ran a "tracert" and told them about that, that the problem dosent lie in not bein able to access the website the problem actually lies in not bein able to reach it and they still wont give us an update.
Well if anyone else has an update or more info let us know.
Peace out.
After all everytime ive spoke to BT in the last day each of there idiot operators are convinced that the problem is somewere in my own computer and not with there own exchanges, infact they want to blame everyone but themselves.
THey also couldnt grasp the fact that so many BT customers as in all of us faced the same problem at the same time, so how can it be a problem with our computers.
Anyways I ran a "tracert" and told them about that, that the problem dosent lie in not bein able to access the website the problem actually lies in not bein able to reach it and they still wont give us an update.
Well if anyone else has an update or more info let us know.
Peace out.
Angelic Upstart
Guild Wars isnt broken but BT sure as hell have some questions to answer, here are the error codes i recieved whilst just trying to log on.
C:\DOCUME~1\****\LOCALS~1\Temp\WERefac.dir00\Gw.ex e.mdmp
C:\DOCUME~1\****\LOCALS~1\Temp\WERefac.dir00\appco mpat.txt
Does anyone have a clue as to what that means, ?
C:\DOCUME~1\****\LOCALS~1\Temp\WERefac.dir00\Gw.ex e.mdmp
C:\DOCUME~1\****\LOCALS~1\Temp\WERefac.dir00\appco mpat.txt
Does anyone have a clue as to what that means, ?
darkk wound
uhhhhhhh mine has broken again.. stopped working around 2 or 3 pm still hasnt come back on, im going to work shortly so i'll switch the modem on and off when i get in a try gw then hopefully it will work.
thank god i wasnt half way through or even close to finishing a vanquish
thank god i wasnt half way through or even close to finishing a vanquish
Lord Sojar
Quote:
|
Originally Posted by Angelic Upstart
Guild Wars isnt broken but BT sure as hell have some questions to answer, here are the error codes i recieved whilst just trying to log on.
C:\DOCUME~1\****\LOCALS~1\Temp\WERefac.dir00\Gw.ex e.mdmp C:\DOCUME~1\****\LOCALS~1\Temp\WERefac.dir00\appco mpat.txt Does anyone have a clue as to what that means, ? |
DraconianBlade
GRRRRR!! My Guild Wars wont work either definitly to do with BT as im on that network too hopefully they will fix it
My Guild Wars wont work either definitly to do with BT as im on that network too hopefully they will fix it
Angelic Upstart
Quote:
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Originally Posted by Rahja the Thief
Go delete those files immediately.
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In fact i cannot find those files at all anywhere on my pc, which is absurd as they must be somewhere. I have access to all the 'hidden' files, but to no avail..
~Angel~
Ive been having this problem for the past week at least, its been driving me nuts! Ive been thinking it was just me all this time
Katie The Wise
I restarted mine and it has worked. The Hubs all auto-updated a few days ago to the new software version. Restarting it seems to clear all of the filter data added by the update (unless you save it or add it yourself).
Angelic Upstart
For two or three days before the game access was denied to me, i had been having huge lag spikes, with pings of 5000 and upwards, and then yesterday the connection to Anet's servers died.
The lag spikes and error 007's were a nuicance but this is a real pain in the arse.
Katie i have restarted my hub at least three times today to try to rectify this, but still no joy, wonder why it works for some and not the others???
The lag spikes and error 007's were a nuicance but this is a real pain in the arse.
Katie i have restarted my hub at least three times today to try to rectify this, but still no joy, wonder why it works for some and not the others???
JPG
I haven't restarted my router all day (I don't use the homehub as we already have a netgear router) due to the net being used by other people so I haven't been able to play GW. I tried about 5mins ago to log in, same problems, so i finally gave the router a reboot and now it's working fine but I rebooted it last night about 3 times and was still getting the problem so I dunno whats happening.
XiaoTheBlade
Can't get past char selection screen. Can't access gw.com.
Got netgear router and restarting it isnt making any difference.
Got netgear router and restarting it isnt making any difference.
Deliverance
i have buffalo router and BT isp ,ran the gw diagnostic and it cant go by the tracing network path.
wtf has BT done?
wtf has BT done?
pah01
I use a linksys router and I have teh same problem.
Code 5, if i manage to log it.
if not i just dont load at all. cant even get the game messages on teh login screen. I also cant get onto guildwars.com and I have restarted my router and computer more than once.
BT you freaking RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOs. Sort it out.
Joe
Code 5, if i manage to log it.
if not i just dont load at all. cant even get the game messages on teh login screen. I also cant get onto guildwars.com and I have restarted my router and computer more than once.
BT you freaking RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOs. Sort it out.
Joe
Gelfdon
Well i know BT might like to think the problem is with us cause u get the impression that they will put the blame anywhere but on themselves but the fault is definetly at one of there exchanges even though they wont admit it and give us an update as to when it will b fixed.
Kotaki
same error here still on BT, homehub keeps dropping connection and cant access GW, site or wiki.
tsparky
having similar issues here tonight also on BT
did some tracert to guildwars.com and also to the ip that a char logs into
Yes i get to char select then after select get error
every time i tracert it gets to telehouse.ukcore.bt.net
then request times out every hop after
Think the problem certainly lies bt side imo as i can access evrything on net bar guildwars.com and GW itself , i can get wiki to load.
edit btw have tried switchin hub of and on a few times still no success
did some tracert to guildwars.com and also to the ip that a char logs into
Yes i get to char select then after select get error
every time i tracert it gets to telehouse.ukcore.bt.net
then request times out every hop after
Think the problem certainly lies bt side imo as i can access evrything on net bar guildwars.com and GW itself , i can get wiki to load.
edit btw have tried switchin hub of and on a few times still no success
JPG
lo and behold it's just started happening again, was in RA, map ended went to load the next one and the bar stayed at 0%, then code 005 or 058 now can't log in, access guildwars.com, etc.. etc..
darkk wound
wow this is getting ridiculous mine has decided not to work again (seems to be fine in the early hours of the morning wth?) im using a BT Router btw... wtb new isp that works