Anyone Else Not Get Their Xunlai Rewards?

RedStar

RedStar

Wilds Pathfinder

Join Date: Jul 2007

_____________________ (\__/) (\__/) (\__/)Help (='.'=)(='.'=)(='.'=)Bunny (")_(")(")_(")(")_(")

[Bomb]

E/

Quote:
(That is what I always use mine for.)
It means that the guy already won some points before, so every thing is correctly inputted.

That said, January points have been given (I got mine) but I think some people had a problem with getting theirs.
The February points have not been given yet (or I am suffering from a bug xD).

Kerwyn Nasilan

Kerwyn Nasilan

Forge Runner

Join Date: Aug 2007

WHERE DO YOU THINK

W/

Januarys points have been out since the town redecorating for Dragon Festival, but there have been several people not reciving points.

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Aww I thought February's points were given out today >.>

Title gettin' my hopes up >.<

Nightwind Of Dwayna

Nightwind Of Dwayna

Ascalonian Squire

Join Date: Sep 2005

Ye Shall Be As [Gods]

Mo/Me

Epic thread join.

Sjeng

Sjeng

Desert Nomad

Join Date: Aug 2005

in my GH

Limburgse Jagers [LJ]

W/

It seems it's always a bit late. Does anyone know what the "regular" date is for receiving points?

thelastunicorn

thelastunicorn

Academy Page

Join Date: Dec 2005

Ryders of the Sword

E/

Well this is rather annoying. If Anet isn't going to do anything about this bug/problem I don't want to waste my time voting anymore. I don't even watch the battles, I just pick the highest number so I can have some chance to get elite tomes or gold weapons for free. It is ridiculous to say there's a prize for doing something, then for some reason or another you dont' get it. IMO, it's kind of like scamming, and hopefully some day Anet will look at it that way and fix the problem.

Gen Saver

Gen Saver

Frost Gate Guardian

Join Date: Apr 2006

Belgium

Banished Dragons (BaD)

E/

if you don't win any reward points it's obvious you don't get any...

Amantis

Academy Page

Join Date: Mar 2007

The Mursaat Guardians

Me/

Quote:
Originally Posted by Sjeng
It seems it's always a bit late. Does anyone know what the "regular" date is for receiving points?
I would also like to know this so I can stop asking people everyday

Eldin

Eldin

Forge Runner

Join Date: Dec 2005

America. How about you, commie?

Fellows of Mythgar [FOM]

R/Mo

I think it varies, one month last year they were given out a day or two after the tournament ended - I think in January it took one week.

I WANT MY ZAISHEN KEYS! It's like my only source of money right now...ecto drops hate me...

The Little Viking

Krytan Explorer

Join Date: Mar 2006

innergalactic gargleblasters

W/Mo

I have only gotten my points 1 time, and when i went to use them, i was told I didnt have any points to use. I have given up.

{IceFire}

{IceFire}

Forge Runner

Join Date: Oct 2005

W/

Quote:
Originally Posted by Eldin
I think it varies, one month last year they were given out a day or two after the tournament ended - I think in January it took one week.

I WANT MY ZAISHEN KEYS! It's like my only source of money right now...ecto drops hate me...
maybe your lack of moniez has something to do with your avatar

Dallcingi

Dallcingi

Desert Nomad

Join Date: Nov 2006

USA

The Black Parades [死人死]

Mo/

Quote:
Originally Posted by Gen Saver
if you don't win any reward points it's obvious you don't get any...
YOu get like 75 (or around there) points for participating..
I know I got all my predictions wrong and still cashed in for 20 z keys.

MoriaOrc

Lion's Arch Merchant

Join Date: Feb 2007

Quote:
Originally Posted by Dallcingi
YOu get like 75 (or around there) points for participating..
I know I got all my predictions wrong and still cashed in for 20 z keys.
That just means you were close on quite a few. I know, I got 0 last month.
(Should be 50pts this month, and almost got 75 )

DJrDJ

Ascalonian Squire

Join Date: Jul 2007

LowLandLions

Mo/D

i have gotten rewards 2 times in the past, but for the last 4 months i havent recieved anything anymore ( and even for this month i havent got my rewards)
i have 2 accounts and both suffer the same problem: the reward giver just keeps saying: "have you made youre predictions for the latest bla bla bla"

i already have contact with [email protected] but all i got was a standart response:

Hello,

We are sorry to hear that you are experiencing difficulties claiming
your reward points for your Xunlai Tournament House predictions. Please
follow each of these steps to ensure your account is properly set up:

1. You need to speak with Kun Shao [Xunlai Tournament Agent] in the
Great Temple of Balthazar in order to claim your prize. Reward points
are not added to your account automatically, they must be received from
Kun Shao each month.
2. Make sure you are logged into Guild Wars with the account linked
to your Xunlai Tournament House account.
3. Make sure you have selected an "Account Name" through Tolkono
[Tournament] in game. To do this, talk to Tolkono, select "register my
account" and choose one of your character names as your "account name."
You cannot gain reward points until you have assigned one of your
character names as your "account name."
4. Make sure the points for the month in question have been added.
It can take up to 30days after the conclusion of a tournament for the
reward points to be added into the game.
5. Make sure you did indeed earn reward points with your
prediction. Many players assume they should have won points without
checking to see if their predictions were accurate, so please double
check to see that your predictions were correct.
6. If you have completed all of these steps and still cannot claim
the reward points you feel you have earned, please let us know so we can
investigate further. Please be sure to include your in-game account name
as well as your Xunlai Tournament House account name.

Thank you,

The Guild Wars Tournament Team



if they only read my mail i send to them then they should know that i already put in all the information they needed and that i have gotten prizes before the "bugged part".

still hoping that it gets fixed someday so i can collect/recieve all my points

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Quote:
Originally Posted by Dallcingi
YOu get like 75 (or around there) points for participating..
I know I got all my predictions wrong and still cashed in for 20 z keys.
Oh, last time i got 0 and 25 >.>That's not cool....

derc

Academy Page

Join Date: Nov 2007

Hand of the Divine [HOLY]

W/A

Quote:
Originally Posted by Neo Nugget
Oh, last time i got 0 and 25 >.>That's not cool....
You definitely don't get points "just for participating". That's a load of crap.

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Quote:
Originally Posted by derc
You definitely don't get points "just for participating". That's a load of crap.
Oh alright

<---gullible.

Yichi

Yichi

Furnace Stoker

Join Date: Sep 2005

Guild Hall, Vent, Guesting, PvE, or the occasional HA match...

Dark Alley [dR]

meh i didn't even bother with February's at all. I'm still owed points from November...

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Hey, all,

February points should be implemented next week. If you've done all that the email says and have not been able to claim January points, and you know you have points due to you, please contact Support by filing a ticket and they will work with the web team to see what's going on with claiming January points.

Again, February tickets will likely be available late next week.

Hailfall

Hailfall

Jungle Guide

Join Date: Aug 2005

Germany

Phantom Commando

N/

Okay i thought you had to enter your account name on the website was the email you use to login?

Because otherwise I gotta change that again in the tournament house.. ><

Eldin

Eldin

Forge Runner

Join Date: Dec 2005

America. How about you, commie?

Fellows of Mythgar [FOM]

R/Mo

Thanks for the response Gaile! Guess everybody who claimed they already got their February points were just trying to annoy us.

I know nobody who has gotten them, good to see I'm not alone. I'm talking about the February points again.

For people who missed January, good luck with the turnout.

DJrDJ

Ascalonian Squire

Join Date: Jul 2007

LowLandLions

Mo/D

Quote:
Originally Posted by Gaile Gray
Hey, all,

February points should be implemented next week. If you've done all that the email says and have not been able to claim January points, and you know you have points due to you, please contact Support by filing a ticket and they will work with the web team to see what's going on with claiming January points.

Again, February tickets will likely be available late next week.
Making a ticket will not help at this moment, ArenaNet is the one you need to contact.

quote from mail:

Response (GM Darren) 02/29/2008 06:00 PM
Hello Rene,

Thank you very much for contacting PlayNC Customer Support.

At the moment ArenaNet are dealing with all the requests and inquiries regarding the Xunlai Tournament, so we would ask that you please contact them at [email protected] as they are handling requests such as yours.

Thank you for your patience and interest in Guild Wars.

Regards,
GM Darren

meneer123

meneer123

Frost Gate Guardian

Join Date: Jun 2006

Netherlands

X-Universe [XU]

Quote:
March Xunlai Tournament Predictions
It's that time again! The Xunlai Tournament House is now accepting predictions. If you'd like a chance to be featured in this month's PvP Predictors feature, be sure to send us your winning picks. Click here for more details.
Although this is posted on the Guild Wars.com website I can't make my new predictions yet, the February one is still displayed when I log in. Am I the only one or did they just not update it?

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

Quote:
Originally Posted by Gaile Gray
Hey, all,

February points should be implemented next week. If you've done all that the email says and have not been able to claim January points, and you know you have points due to you, please contact Support by filing a ticket and they will work with the web team to see what's going on with claiming January points.

Again, February tickets will likely be available late next week.
Phew, I can stop pestering the NPC now, he's gonna take a restraining order out on me soon.

Sjeng

Sjeng

Desert Nomad

Join Date: Aug 2005

in my GH

Limburgse Jagers [LJ]

W/

Could Anet possibly announce the "reward" dates on their Xunlai House page on the website? Would spare us some posting and pestering the Xunlai dude...

Dallcingi

Dallcingi

Desert Nomad

Join Date: Nov 2006

USA

The Black Parades [死人死]

Mo/

Ty for confirmation Gaile! At least we know when we will get them now

Longasc

Longasc

Forge Runner

Join Date: May 2005

ANet, please update the Xunlai Tournament system (and maybe AT's could use an overhaul, too).

The web interface is clumsy, I always have to reset and start from scratch if I want to change one prediction for some reason.

Also, could Kun Shao not open a link to the web page of the Xunlai House?


I really had to tell my guildies to take part, as it really pays off. But I know many people that are totally unsure how this works. The rewards should be given out at a fixed date and more reliable, too.

Yandawar

Ascalonian Squire

Join Date: Nov 2006

D/E

Anyone else unable to make new predictions for the Xunlai house? I go to the voting page, and where the vote button should be, it says "Voting is available until February 24, 16:00 GMT for the current prediction contest." (And Feb 23 for the GvG votes.)

Saraphim

Saraphim

Jungle Guide

Join Date: Mar 2006

The Hand of Omega [WHO]

E/

Quote:
Originally Posted by Yandawar
Anyone else unable to make new predictions for the Xunlai house? I go to the voting page, and where the vote button should be, it says "Voting is available until February 24, 16:00 GMT for the current prediction contest." (And Feb 23 for the GvG votes.)
Same here.

12

T1Cybernetic

T1Cybernetic

Desert Nomad

Join Date: Sep 2005

Wakefield, West Yorkshire, Uk, Nr Earth

Alternate Evil Gamers [aeg]

N/

Quote:
Originally Posted by Yandawar
Anyone else unable to make new predictions for the Xunlai house? I go to the voting page, and where the vote button should be, it says "Voting is available until February 24, 16:00 GMT for the current prediction contest." (And Feb 23 for the GvG votes.)
Yep same here it is a pretty screwy system for sure i think i only managed to get rewards once

Mr. G

Mr. G

Desert Nomad

Join Date: Jul 2006

S. Wales

Mo/Me

Quote:
I really had to tell my guildies to take part, as it really pays off. But I know many people that are totally unsure how this works. The rewards should be given out at a fixed date and more reliable, too.
I had the same problem in my guild, thats why I drafted up a guide to it to help them

If anyone doesnt understand the xunlai house a (really rough) guide can be found HERE

Eldin

Eldin

Forge Runner

Join Date: Dec 2005

America. How about you, commie?

Fellows of Mythgar [FOM]

R/Mo

I don't know how people don't get it...

1) Make account with the email you use to log onto your GW account.

2) Predict.

3) Whine here until points come out.

4) Buy Zaishen Keys with points.

5) Rant about all the Creme Brulees.

Also, I can't make March predictions either - despite the article on the website, I think even ANet still hasn't sorted things out yet.

derc

Academy Page

Join Date: Nov 2007

Hand of the Divine [HOLY]

W/A

Quote:
Originally Posted by Eldin

Also, I can't make March predictions either - despite the article on the website, I think even ANet still hasn't sorted things out yet.
Gaile has commented on this already
http://wiki.guildwars.com/wiki/Talk:...Febuary_Xunlai

Dallcingi

Dallcingi

Desert Nomad

Join Date: Nov 2006

USA

The Black Parades [死人死]

Mo/

The rewards are in with the update just now...

X89

X89

Frost Gate Guardian

Join Date: Apr 2006

Vancouver, WA

[iBoT]

Mo/A

I was shorted this month again, -50 on my main account and -100 on my alt account.

apoggy

apoggy

Krytan Explorer

Join Date: Oct 2005

Manchester, England

Farming Zaishen [keYs]

Mo/E

None still for me on either of my accounts

IattackU

Frost Gate Guardian

Join Date: May 2007

NJ, America

The Eternal Night Vanguard [TEN]

E/Mo

Quote:
Originally Posted by Dallcingi
The rewards are in with the update just now...
Are you sure? I checked and the same thing came up as always... the "make your predictions now" message.

Maybe the january points were added? I didnt make january predictions so i wouldn't have gotten any.

tankity tank

Ascalonian Squire

Join Date: Sep 2007

R/

Shorted on 3 accounts - can't retrieve points on any of them.

Dallcingi

Dallcingi

Desert Nomad

Join Date: Nov 2006

USA

The Black Parades [死人死]

Mo/

Quote:
Originally Posted by IattackU
Are you sure? I checked and the same thing came up as always... the "make your predictions now" message.

Maybe the january points were added? I didnt make january predictions so i wouldn't have gotten any.
It was for Jan. points...
I got 100 pts on my main account but nothing on my other two accounts... it seems buggy like always it seems.

undeadgun

undeadgun

Forge Runner

Join Date: Nov 2006

US

Its Rainning Fame Hallelujah[伞回伞], also as guild leader

N/

i think i just recived 50 points after the update, wierd. i didnt get the Feb one though.