Insane lag at Event

Terraban

Terraban

Krytan Explorer

Join Date: Dec 2007

They are busy with GW2

Curse You

Curse You

Furnace Stoker

Join Date: Apr 2006

South Pole

The Magus Order

N/Mo

Quote:
Originally Posted by Terraban
They are busy with GW2
If I were to tell my Physics teacher that I couldn't do my assignment because I was doing an English assignment, I would still get a fail. Time management, you're supposed to learn it in school.

dan_dv

Krytan Explorer

Join Date: Aug 2007

Quote:
Originally Posted by Gaile Gray
Those of you who report you have lost a hat or items, can you give me details?
Did you attend more than one event?
Was the loss from the event you had just attended?
What did you lose?
What territory and district were you in?
Were you present, or AFKing?
Did you leave immediately after the hat was given? If you stayed for a while after the hat was given, for approximately how long did you stay?
Did you put the hat on, or just see it in your inventory? (And I assume you did verify it was in the inventory?)




Second event I attended (no finale event in first one). 11 am event (gmt), Lions Arch
Lost hat, candy cane shards won, and presents I was able to pick up
Sry, dont remeber district.
Present.
Tried staying to collect presents. Terrible lag. Got disconnected after 5 mins or so.
Put new hat on before disconnect. I could login, select char but could not connect to GW server (hat showed up on char at login). When i could start game, hat and everything else was back to state before finale event.

BuD

BuD

Krytan Explorer

Join Date: Mar 2006

Nunya

E/Mo

Did you attend more than one event?
Yes, 3 AM Edt went with no problems, 12 pm Edt is the one that went awry for me

Was the loss from the event you had just attended?
Yes

What did you lose?
The CC Shards I won during the Finale, the Presents that dropped for me. I was able to pick 6 of them up & shown in my inventory & 3 were left on the ground when I got the Err 7 & the Dwayna Hat which did show in my inventory

What territory and district were you in?
Kamadan 44 American
Were you present, or AFKing?
Present

Did you leave immediately after the hat was given? If you stayed for a while after the hat was given, for approximately how long did you stay?
Maybe 10 minutes

Did you put the hat on, or just see it in your inventory?
Saw in inventory

(And I assume you did verify it was in the inventory?)
Yes I saw it in my inventory.

Divinus Stella

Divinus Stella

Desert Nomad

Join Date: Nov 2005

Wales

Steel Phoenix

Un-playable tbh, just logged on twice today to get the hats then went back onto TF2.

Everyone in the district was having the same 23k~ ping.

warcrap

Krytan Explorer

Join Date: Sep 2007

somewhere on earth!

E/Me

i have 55k lag regulary in town.
its probably because all the minipets and the annoying ooze.
well if guild wars 2 isnt seperated by town,outpost,world and its all one area there might be less lag if anet does it right.

coil

Krytan Explorer

Join Date: Aug 2007

i used to complain about 200 ms lag....but this is the worst i think i've ever seen gw lag in my gw experience (since release).

i dont remember past wintersdays being like this... o well.

FM_Echo_One

FM_Echo_One

Ascalonian Squire

Join Date: Mar 2006

Toronto, Canada

W/Rt

I've tried DIS 1,2,8,20,50,128 so far (LA & KAM). I've lagged in every DIS except 128. Basically unless you're playing by yourself or with under 20 people...expect a ping of +6000 a code 007 (or w/e) or server drop. Event = Fail (extension please -.-)


Slide show FTL

Nero_Fayth

Frost Gate Guardian

Join Date: Dec 2005

A very large, cozy virtual world.

I've had this same issue, compounded with the fact that Charter Communications can't keep their services operational for more than a week in the St. Louis area.

Mortal Amongst Mere Gods

Krytan Explorer

Join Date: Oct 2007

Riding the spiral

W/

I guess they bumped the servers or something before I went into the festival. Dist 75 LA US around 3:00 P.M. Highest average ping was 3.5k. After the avatars left and people put their mini-pets away, my ping went down to about 150.

I lagged enough to cause me to rubber-band a bit, but didn't err-007 or lose presents. I actually gained some extra present from other people 007ing. Kinda feel guilty about that. :P

Bekkr

Bekkr

Lion's Arch Merchant

Join Date: Feb 2006

Australia

[]

N/

* Did you attend more than one event?
Yes, two.
* Was the loss from the event you had just attended?
Yes, the 2nd one.
* What did you lose?
A (rather silly) Dwayna hat and several presents (and/or the items that were in them)
* What territory and district were you in?
Europe - English - District 16
* Were you present, or AFKing?
Present, witnessing the colossal lag in all it's glory.
* Did you leave immediately after the hat was given? If you stayed for a while after the hat was given, for approximately how long did you stay?
No, I was trying to stay for the "present drop", but only managed to pick up 2 or 3 during the 30 second pings before disconnecting with ERR=007
* Did you put the hat on, or just see it in your inventory? (And I assume you did verify it was in the inventory?)
I put it on, and though I didn't take a screenshot, my character was actually wearing it at the login screen this morning. Logged in to find said character wearing the Ice Crown that he got at the first event, and no Dwayna hat in my inventory. Also missing the few presents I did manage to grab during the lag madness.

yishin

Frost Gate Guardian

Join Date: Jun 2007

Isle of Meditation

N/

Quote:
Originally Posted by Gaile Gray
Did you attend more than one event?
Was the loss from the event you had just attended?
What did you lose?
What territory and district were you in?
Were you present, or AFKing?
Did you leave immediately after the hat was given? If you stayed for a while after the hat was given, for approximately how long did you stay?
Did you put the hat on, or just see it in your inventory? (And I assume you did verify it was in the inventory?)
Did you attend more than one event? yes
Was the loss from the event you had just attended? yes and yes
What did you lose?hats, cc shards won during ring game, wintersdaygifts won and picked up
What territory and district were you in? first time was in LA engl dis 10 during 2nd finale, second time was in Kamadan intern dis 7 during 4th finale
Were you present, or AFKing? "present" both times
Did you leave immediately after the hat was given? If you stayed for a while after the hat was given, for approximately how long did you stay?both times I stayed because I managed to pick up presents assigned to me after a couple of minutes say 5-10 minutes
Did you put the hat on, or just see it in your inventory? first time I believe I put it on to check but am not sure
(And I assume you did verify it was in the inventory?) both times I saw the hats were in my invent

here is my todays account of GW:
first finale: it was about 4 min after the hour I maptravelled to LA american dis I arrived in dis 116 (somewhere this thigh) since there were other people waiting i didn't assume that this district was formed after the finale had already started, so i waited for approximately 1 hour event never started.
2nd finale: decided to go to engl dis this time and went to engl 10 LA major lag etc got my hat, some cc shards and picked up gifts but lost them after I was "lagged out". I couldn't log in for a while. After a couple of minutes I was able to log in but found out that I lost my hat some ccs and some gifts.
3rd finale: went to LA ID forgot which number, but yay got my wreath hat, some cc shards and some gifts.
4th finale: first try around xx:00 in Intern dis LA I think 7 or 9 during the ring game I was booted out and couldn't log back on with my elementalist character. I decided to go for the xx:15 Kamadan event and logged on with my other elementalist character on same account. Since I had no cc chards on this character I had to play the present hunt managed to get 2 cc shards and played a couple of rounds on the ring game won about 2-4 cc shards I got my icy hat, some cc shards and picked up quite a few gifts around 8 or something, saw several gifts on ground assigned to me, those grentcies kept killing me over and over cause I couldn't walk around ;(
5th finale: I wanted the icy hat, so I logged on with my ele sorry I forgot which district (it was international i believe but dunno whther LA or Kamadan cause I was so tired I decided to AFK this time around. Only to find that I had an error7 ;(
6th finale:i just woke up 26 minutes after event started so I was too late, still no icy hat for me ;(

I plan to be during the 7th finale because I so want the icy hat. I kinda like it, I want to see how it fits with the icy gloves. So I still have a couple of hours b4 event starts. I think I am gonna farm some sunspear points.

I have attended a couple of Guildwars event and loved them, mainly because of the free stuff etc. I don't remember it to be this bad, but I guess this time around there are some issues with the server(s). Its really okay I mean its just a game, and there are still 3 finales left. And if sleep doesn't catch me up I'll still be able to get the icy hat. But I wonder how many others were affected. Those who could only log on the first few finales.

I didn't realise it was this hard work to get 2 hats.

Antithesis

Antithesis

Desert Nomad

Join Date: Jan 2007

BrisneyLand

Sphincter Says [What]

W/

GW is unplayable during this event. It's been nearly 24 hours and i still can't login reliably.

Masses of 58's and 007's...i don't give a crap about the event, i just want to play the game while i've got a few days off work! If i do manage to login to an outpost or town, i can't even zone without GW timing out. It doesn't matter if i'm in Prophecies, Factions, Nightfall or EoTN...same shit, different bucket.

GG on the capacity planning Anet - i guess it's a sign of the times that they're investing more into GW2 than keeping the GW playerbase interested enough to stick around.

yishin

Frost Gate Guardian

Join Date: Jun 2007

Isle of Meditation

N/

lol thnx anet.
I could have sworn I checked GW and my inventory before I posted my "tedious" reply above. It must be because I haven't slept much the last couple of days .
But I just logged in to find an Icy crown and I guess 4- 6 wintersday gifts.

Goes to Ludor Festival hats to show him my newest attire.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

As I posted on the GWW --

As of 4:40 PM Pacific time, here is an update on the issues with the Wintersday Event:

Lag: Players are experiencing lag in the event. There were/are two things going on:

* We had a game server issue. The server team dealt with that before the third event, and from some reports that did help with some of the issues.

* We also learned that one of our providers -- a key provider that is involved in connections to the LA Data Center (through which all games are relayed) -- developed issues today. According to the numerous emails on this subject, as of Noon Pacific today, that provider has been notified, and the issue has been escalated as far up the chain as it can be. I have not received an "All clear" email, so believe these issues continue, and they are truly outside our control.

Talking to players, and thinking about this myself, there are theories that the lag issue might be be related to a few things: Substantially more AFKers than in the past; miniatures being out in town; some sort of glitch with the attack of the Grentchies (as the problem seems to worsen when they're around and lag is noticeably worse in Grench districts). I don't know if any of those is even remotely possible, but I have inquired.

Disconnects:
Some players are getting Err 7s. If I recall my Err List properly, that number seems to point to the issue with the provider, which we hope will be resolved ASAP.

Ladder Freeze: The ladder was frozen in the last day or so. I believe it may have stopped updating as of Midnight GMT this morning. This was an inadvertent freeze -- let's say due to unseasonably cold weather? -- and the ladder will be restarted. It is highly doubtful that it will reset, that is, wiped and restarted. I cannot say if we will go back to gather the data from the games played during the freeze, or if we'll just pick up and move on when we restart the ladder. [[Andrew Patrick]] is working on this, and yes, we do see advantages and disadvantages to either way of restarting. What we would suggest is that no one mess around in rated games -- like play silly builds or take a fall -- because those games ''may'' be logged retroactively. I don't want to start a panic -- and again, I cannot say this will or will not happen -- but please keep it in mind as you choose to play rated matches.

Lost Items: A few players are reporting that they have lost Wintersday-related items. A hat here, a present there, sometimes both. I have relayed these issues to the team, and the Support Team has received tickets and is also letting folks know what's going on. I know we are unable to replace lost items; we mean we are literally ''unable'' to do that. But we are looking into this situation to assess what's going on and to, of course, amend the problem.

We are very sorry for these issues, and lots of people are working hard to resolve them.

Dark-NighT

Dark-NighT

Krytan Explorer

Join Date: Dec 2006

Stygian Veil

Shoop Da Woop [Lolz]

N/Mo

Just wondering, arent you guys able to add a specific item to a players inventory? In this case a festival hat.

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

I've attended several events including last years winters day and have never experienced the kind of lag I have during this one. I haven't played GW in over a month due to my annoyance at the nerfs going on, but figured it was a event and I "thought" I wanted the hats.

The Hats suck the lag blows, and I call bs.

Anet / GW developers FAIL

I'm done..nothing left for me in this game time to move on, and no I wont buy the new game.

Archlord (free to download, free to play)

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Quote:
Originally Posted by Miss Presler
Just wondering, arent you guys able to add a specific item to a players inventory? In this case a festival hat.
No, we sure can't. The programming is done is such a way that there can be no possible abuse or work-arounds or anything of that nature.

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

We can allways have a Redux . Or perhaps a npc where you trade in cc's for a hat of your choosing .

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

Quote:
Originally Posted by mr_groovy
We can allways have a Redux . Or perhaps a npc where you trade in cc's for a hat of your choosing .
or learned from the identical debacle that happened last year and corrected it in anticipation for this year

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

Quote:
Originally Posted by VitisVinifera
or learned from the identical debacle that happened last year and corrected it in anticipation for this year
3 times will be a charm

Dark-NighT

Dark-NighT

Krytan Explorer

Join Date: Dec 2006

Stygian Veil

Shoop Da Woop [Lolz]

N/Mo

Quote:
Originally Posted by Gaile Gray
No, we sure can't. The programming is done is such a way that there can be no possible abuse or work-arounds or anything of that nature.
That makes sense, in a way that if that information leaked out into the world of gw, everyone would just have stacks of ecto's, ambraces and way to expensive minipets, weapons. Therefore killing the game for what it is.

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

Quote:
Originally Posted by Miss Presler
That makes sense, in a way that if that information leaked out into the world of gw, everyone would just have stacks of ecto's, ambraces and way to expensive minipets, weapons. Therefore killing the game for what it is.
ah......that.......pretty much sums things up as they are right now

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

Quote:
Originally Posted by Miss Presler
That makes sense, in a way that if that information leaked out into the world of gw, everyone would just have stacks of ecto's, ambraces and way to expensive minipets, weapons. Therefore killing the game for what it is.
And they don't want outsiders to do that.. They want to do it themselves.

Kusandaa

Kusandaa

Forge Runner

Join Date: Jul 2006

N/Mo

Topic-wise:

I'm doing Urgoz with a bunch of friends right now, and we're having lag issues. We had to take a break because everyone had over 1k average lag, and I hit 23k. Someone d/c'ed, and another had to reboot. I was kicked outta my district after the 1PM Atlantic Time event (I had AFKed) and my friends reported the same. Some missed their hats.

xshadowwolfx

xshadowwolfx

Krytan Explorer

Join Date: May 2006

California | Ascalon

Mo/

Question what type of computers/connections do you guys have? I have experienced very little minor lagg all day and thats it.

Taurucis

Jungle Guide

Join Date: Jul 2006

The edge of reason

I don't play any more.

W/E

I've got a Macbook Pro running Windows on Bootcamp... it runs GW well, can handle Oblivion decently. My internet connection is DSL.

My brother's computer uses integrated graphics and he was lagging just as bad as me, but he had FPS lag as well. Both of us were lagging like crazy... 7k ping average.

Later in the day I was on ventrilo.. we were getting incredible lag, but my ping on ventrilo was about 120. The whole district was saying they were lagging.

You might just be lucky but a lot of us have been getting bad, bad lag.

Oukanna

Oukanna

Lion's Arch Merchant

Join Date: Apr 2007

Ancient Shaolin Guardians

E/D

I just tried again for the last time, to see if the lag had gone, but no :-(
I was in Lions arch to show a friend about the hats and the lag started -_-
We went to Kamadan, and sure enough the lag was there to 28k ping it hink was its highest peak that time -_-

Lions arch i was in America dis 11 if i recall, standing on the grenth rings.
Then in kamadan Europe dis 50 or around that (seeing if the lagg in Europe was better) but sadly no -_-

My pc is something like:
Amd athlon 64 3200+
Sapphire ATI card 1550 512mb i think ( i know its 512mb memory)
1gb of ram
200gb HDD
10mb broadband connection.

I even got kicked out with code 40's and also had a gw error which asked if i wanted to send reports (which i did)

-_- all in all, it has never been this bad, even the dragon festival wasnt this bad!

Dark-NighT

Dark-NighT

Krytan Explorer

Join Date: Dec 2006

Stygian Veil

Shoop Da Woop [Lolz]

N/Mo

Quote:
Originally Posted by B/P_Ranger
And they don't want outsiders to do that.. They want to do it themselves.
Well when gw eventually dies out, there will be a offline patch for the hardcore players, myself included, to play on their own servers, and then you can do whatever you want to.


(i do want that patch some day, got over 300 euros worth of collectors editions and pre release packs that i WONT throw in the bin)

Roo Ella

Roo Ella

Krytan Explorer

Join Date: Jun 2007

Australia

Oz

E/R

Yes, 1st and second event in Lions Arch then 4th

Was the loss from the event you had just attended?
Yes the 2nd one 1st was was laggy but I kept all my items

What did you lose?
CC shards Hat and 3 presents I managed to pic up before I got a 007 also 1 candy Wand I had just got in exchange a few min before the
Gods started taling.

What territory and district were you in?
Lions Arch europe 4
Were you present, or AFKing?
Present

Did you leave immediately after the hat was given? If you stayed for a while after the hat was given, for approximately how long did you stay?
Was booted by error 007

Did you put the hat on, or just see it in your inventory?
Saw in inventory

(And I assume you did verify it was in the inventory?)
Yes I saw it in my inventory the same as the 3 presents

Whan I tried to login I couldn't but after a while I could and then discovered the items missing

Managed to get the hat again on the 4th event and kept all items
But for some reason The char that got the hats it will NOT show up on the eles head even if it gets replaced in inventory?
Weird that I cant see it there.

Witchblade

Witchblade

Polar Bear Attendant

Join Date: May 2005

wait, they cant add a hat in an inventory, but you can spawn stupid minis with one command

(btw, remove those things from outposts during events like this)

Zehnchu

Zehnchu

Popcorn Fetish

Join Date: Dec 2005

[GODS]

Mo/Me

Quote:
Originally Posted by Witchblade
wait, they cant add a hat in an inventory, but you can spawn stupid minis with one command

(btw, remove those things from outposts during events like this)
You would still have lag, plus there can't be more then 20 (Limit) that can be out in the same place anyways.

Fidelity

Fidelity

Frost Gate Guardian

Join Date: Sep 2007

Despite my Guildies complaining about lag, the 4 events i attended were lag free for myself. Each of which i was in a crowded district. I saw people shouting "OMG PUT MINI'S AWAY!!" but had green ping and 30+ FPS apart from a split second lag spike when i jumped

Feel bad for those whose event was ruined by lag though...

genofreek

genofreek

Desert Nomad

Join Date: Jan 2007

USA

Jenova's Apocolyptic Remains [JAR]

D/

Last event was nearly lag-free! I even ran some presents while waiting for mine to drop, and camped an out-of-the-way AFKer.

Nice way to end the event. G'night all, and happy new year!

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by B/P_Ranger
I've attended several events including last years winters day and have never experienced the kind of lag I have during this one. I haven't played GW in over a month due to my annoyance at the nerfs going on, but figured it was a event and I "thought" I wanted the hats.

The Hats suck the lag blows, and I call bs.

Anet / GW developers FAIL

I'm done..nothing left for me in this game time to move on, and no I wont buy the new game.

Archlord (free to download, free to play)
Goodbye and I hope you enjoy your new game.

Chico

Lion's Arch Merchant

Join Date: Jan 2007

ANET fails at events.
I got rolled back after getting disconnected in a grenth district in Kamadan. Lost the hat and all the presents/CCS.

Well at least guildie kept the tormeted I traded to him, and I also got it back on me from the rollback. TY anet ^^ However was smart enough to trade valuables (with guildies/second accounts) in districts known to crash got a dupes factory.

Cobalt

Krytan Explorer

Join Date: Aug 2005

Mo/W

I am on high speed cable and did not used to get lag, never saw anything but green, usually in the 50-60's. However since they changed service providers some months back I get frequent lag "orange/red" and it was particularly bad during the events.

I think their service providers need to spend all that money they are making on providing bandwidth for GW on upgrades big time.

FalconDance

FalconDance

Jungle Guide

Join Date: Sep 2005

...deep within the sylvan splendor...

Order of the Migrating Coconuts [ALBA]

Kamadan was a bit laggy in the morning, but not nearly as bad as LA.

Husband and I were in LA yesterday afternoon for the festivities. As soon as the presents starting dropping, lag reared its ugly head. Avg. ping was around 13k - and it seemed most others were reporting roughly the same.

A couple friends and I were in Sanctum Cay (one needed the bonus for the title) last night. We had taken a break for supper, etc., and were getting ready to snatch that bonus when I was suddenly disconnected. At re-login, it threw my 'toon back to Droknar's ..... a post she hadn't been in over an hour! I rebooted my game completely and when it allowed me to get through the login process, I was always back in Droks. And I couldn't even load a map most attempts. (Our connection was fine - DSL - another computer was having no trouble doing other stuff online.)

Perplexed, I looked at the clock. Sure enough, it was about the time presents would've started dropping in LA. I simply shut my game down.

About 20 minutes or so later, I rebooted the game to find my ranger back in Sanctum (where she should've been all along) and we clenched the bonus for my friend.

You'd think that with as many events and reports of lag at such events in the past two years plus, something would be done to help aleviate the problem!

Sabriel Benirus

Sabriel Benirus

Ascalonian Squire

Join Date: Nov 2007

Florida

Druids of Maguuma

N/

I also experienced the lag issues. However, I patiently waited it out and received all of my presents' and a few hats( I attended each event all day). I enjoyed the fact that we even had a Wintersday at all.... I thoroughly enjoy all of the events' and festivals'..... and look forward to many more. Thank you.

Gun Pierson

Gun Pierson

Forge Runner

Join Date: Feb 2006

Belgium

PIMP

Mo/

I'm sorry to say Anet, but this event sucked big time due to unplayable lags. I don't know what's the cause of it but that's not my job. I don't have any missing hats to report, I'm one of the 'lucky' ones I guess.